Management & Leadership Training Courses, Page 3

This course is designed to provide you with an understanding of the financial aspects of commercial and residential real estate investment and development. Through this course we aim for you to be able to analyze how to invest and sell profitably will be explored within this course using the methodologies such as; how to calculate returns, how they are financed, how to successfully analyze development cashflows, leases and risks.

You will gain a thorough understanding of the valuation process, as well as explore the principles behind financing a project. This will include a review of the different financial instruments, how they can be used and their impact on the overall performance of the real estate project.

<h2>Targeted Groups:</h2>

<ul>
	<li>Real Estate Analysts and Investors</li>
	<li>Real Estate Planners and Developers</li>
	<li>Government Officials and Regulators</li>
	<li>Mortgage Brokers, Bankers and Lenders</li>
	<li>Investment Bankers/Managers, Venture Capitalists, and Private Equity Specialists</li>
	<li>Finance Managers and Analysts</li>
	<li>Non-finance professionals planning to possess a basic understanding of real estate finance and investment such as present value.</li>
</ul>

<h2>Course Objectives:</h2>

<ul>
	<li>Learn the key financial concepts, ratios, and models needed to analyze investment and development proposals for Gulf and Western real estate</li>
	<li>Explore the use of propTech and modern technology in real estate strategy for development and investment</li>
	<li>How to construct a private investment portfolio</li>
	<li>How to assess the risks and returns in private investments and real estate portfolios</li>
	<li>How to perform relative value analyses of differing investments</li>
	<li>How to manage troubled investments </li>
	<li>How to understand how compensation issues affect performance</li>
	<li>Appreciate how leases work and how they influence real estate valuation</li>
	<li>Analyze risks for real estate development and investment, and apply them to spreadsheets and other real estate software</li>
</ul>

<h2>Course Content:</h2>

<h2>Unit 1:  Introduction to Real Estate Private Equity </h2>

<ul>
	<li>What is private equity</li>
	<li>Risk and return</li>
	<li>Valuation metrics</li>
	<li>Trends in Real Estate Private Equity</li>
</ul>

<h2>Unit 2: Understanding a Private Equity Fund Model</h2>

<ul>
	<li>Layout and key elements of a PE Model</li>
	<li>Private equity market and strategies</li>
	<li>Understanding the deal structure and interested parties</li>
	<li>Understanding the capital structure</li>
	<li>Review of the key debt instruments</li>
	<li>Review of the key equity instruments (special case of Management Buyout)</li>
</ul>

<h2>Unit 3: Fund valuation methods</h2>

<ul>
	<li>The multiples approach to valuation</li>
	<li>Discounted Cash Flow (DCF), modelling and core concepts</li>
	<li>Private Equity performance metrics</li>
	<li>Pre-money vs post-money valuation</li>
	<li>Special Cases</li>
</ul>

<h2>Unit 4: Accounting principles</h2>

<ul>
	<li>Balance Sheet: Real Estate Valuations and Debt</li>
	<li>Profit & Loss: Capital Allowances</li>
	<li>Cash Flow statement: Escrow Accounts and Distributions</li>
</ul>

<h2>Unit 5: Modelling Fund Dynamics, Drivers and Forecasting</h2>

<ul>
	<li>Forecast of revenue and cost drivers</li>
	<li>Indirect costs and historical ratios in the working capital schedule</li>
	<li>Amortization/Depreciation schedule and capital expenditures</li>
	<li>Debt schedule and the cash available to service the debt</li>
	<li>Modelling dividend distributions</li>
	<li>Shareholder’s equity schedule and completing the income statement</li>
	<li>Modelling and Analyzing Risk</li>
</ul>

<h2>Unit 6: Performance Analysis</h2>

<ul>
	<li>Benchmarking returns within Real Estate and across industries</li>
	<li>Analyze leverage and coverage ratios</li>
	<li>Calculating Equity Returns Using EBITDA or Net Income</li>
</ul>
">

Sharm El-Sheikh (Egypt)

Browse for more events...

Strategic Investment Management: Real Estate and Private Equity - (ML 15301)

Introduction:</h2>

Through this Investment Management training we aim to address the principals to practise the latest industry strategies in Real Estate. The program focuses on asset management, business strategy and development, and investment strategy and execution to optimize your strategic edge. You will analyze key industry trends and challenges and return to your firm ready to evaluate and implement innovative investment approaches.

<h2>Targeted Groups:</h2>

<ul>
	<li>Individuals practicing in corporate finance, brokerage, and mergers and acquisitions</li>
	<li>General managers and specialists </li>
	<li>Chief investment officers</li>
	<li>Directors of investments</li>
	<li>Senior analysts</li>
	<li>Research directors</li>
	<li>Risk managers</li>
	<li>Investment advisors</li>
	<li>Capital managers</li>
</ul>

<h2>Course Objectives:</h2>

<ul>
	<li>Gain strategic insights into all segments of the industry</li>
	<li>Analyze complex challenges and potential solutions more effectively</li>
	<li>Broaden your range of potential investment and allocation strategies</li>
	<li>Extend your network by living and working with accomplished investment industry executives from various backgrounds and countries across the globe</li>
	<li>Build relationships with a diverse group of peers who can provide wide-ranging insights into your business challenges and career decisions</li>
</ul>

<h2>Targeted Competencies:</h2>

<ul>
	<li>Evaluation and implementation of innovative investment strategies across all industry segments</li>
	<li>Investment decisions in a world of expected low returns</li>
	<li>Challenges of size for both asset allocators and asset managers</li>
	<li>Strategic drivers of growth and profitability</li>
	<li>New approaches to investment policy design and execution</li>
	<li>Organization of institutional investors</li>
	<li>Drivers of success for activism as an investment strategy</li>
	<li>Co-investments in private markets</li>
	<li>Disruptive innovations in the investment management industry</li>
	<li>Search for alpha in today's environment</li>
	<li>Implications of the growth in index investing for markets and for the investment management industry in general</li>
	<li>Rise of smart beta investing and its implications</li>
	<li>Fintech as a disruptive industry force and strategic responses from incumbents</li>
	<li>Future of hedge funds and private equity</li>
	<li>Innovative fee structures for institutional investors</li>
	<li>Trade execution in a world of high-frequency trading and multiple execution venues</li>
	<li>Liquidity management in uncertain times</li>
	<li>Valuation and M&A of investment management firms</li>
</ul>

<h2>Course Content:</h2>

<h2>Unit 1: Capital Management</h2>

<ul>
	<li>Small company growth equity investing</li>
	<li>Private equity and distressed investing</li>
	<li>Value creation, destruction, and the capital markets</li>
	<li>Managing investing capacity constraints to grow assets</li>
	<li>Identifying and managing talent for investing success</li>
	<li>Underrepresented minorities among investment professionals</li>
	<li>Asset liability management</li>
</ul>

<h2>Unit 2: Finding Value: Paradigm Capital</h2>

<ul>
	<li>Modern value investing: The role of specialization in deal sourcing; characteristics of attractive targets; evaluation of deal flow; investing and divesting</li>
	<li>Hybrid investing</li>
	<li>Investment and management challenges of very large pools of capital</li>
	<li>Investment strategies in a world of low interest rates and expected returns</li>
	<li>Smart beta investing</li>
	<li>Challenges of spinning off an internal investment management operation into a successful firm</li>
</ul>

<h2>Unit 3: Frontier Markets Investing: </h2>

<ul>
	<li>Differentiated drivers and return and risk in frontier and emerging markets versus developed markets</li>
	<li>Developing an investing edge in emerging and frontier markets</li>
	<li>Portfolio positioning to navigate political and regulatory uncertainty</li>
	<li>Optimal fund structure</li>
</ul>

<h2>Unit 4: Real Assets</h2>

<ul>
	<li>Role of real assets in an investment portfolio</li>
	<li>Changing the covariance of real assets with inflation and other asset classes</li>
	<li>Real assets as an alpha-versus-beta opportunity</li>
</ul>

<h2>Unit 5: Commodities Investing: General Endowment Management</h2>

<ul>
	<li>Commodities as an asset class: Sources of short-term return and risk, and sources of long-term return and risk</li>
	<li>Inflation and commodities</li>
	<li>Commodities investing in today's markets: beyond futures</li>
</ul>

<h2>Unit 6: Fund Dynamics and Derivativities</h2>

<ul>
	<li>Drivers of risk and return in private credit investing</li>
	<li>Identification, evaluation, and structuring of opportunities in private credit investing</li>
	<li>Developing an edge in private credit: Structure, strategy, and management of private credit funds</li>
	<li>Future risk and return of the major asset classes</li>
	<li>Policy portfolio design</li>
	<li>Risk management and liquidity management</li>
	<li>Development of a successful investment organization</li>
</ul>
">

Browse for more events...

The Middle Manager Development Program - (ML 15305)

Browse for more events...

Research Project Management - (ML 15306)

Munich (Germany)

20 - 24 May 2024

4900 Euro

Sharm El-Sheikh (Egypt)

Browse for more events...

Digital Transformation in Human Resources Management - (ML 15308)

Kuala Lumpur (Malaysia)

Browse for more events...

ITIL Service Lifecycle: Service Operation - (ML 15316)

Kuala Lumpur (Malaysia)

12 - 16 May 2024

3900 Euro

Browse for more events...

Advanced Leadership, Effective Management, and Development of Supervisory Performance - (ML 15319)

Browse for more events...

NGO Financial Planning and Budgeting - (ML 15327)

Sharm El-Sheikh (Egypt)

12 - 16 May 2024

3500 Euro

Browse for more events...

External Relations and Reputation Management - (ML 15328)

Browse for more events...

Objectives and Key Results (OKR) Training - (ML 15329)

Introduction:</h2>

This training enables participants to facilitate all levels of the OKR life cycle in their companies, from the development of good and strong OKRs to the deployment of tactical, strategic, and operational objectives, and monitoring progress with good governance, and discipline. Using this acquired knowledge, the participants will make the OKR culture successful for all team members and managers in their organization.

Objectives and Key Results are considered the Agile methodology for managing objectives and it gives an approach to understand but challenge to apply, to create alignment and engagement around measurable objectives toward company strategies, mission, and vision. The objective is to ensure that everyone moves in the same direction, with clear priorities, at a constant pace. OKRs have been a standard agile tool for startups, as it provides proportional predictability of strategic positioning and prioritization.

<h2>Objectives:</h2>

<ul>
	<li>Understand the differences between OKRs, KPIs and other goal setting frameworks</li>
	<li>Learn how to draft good and strong Objectives and Key Results</li>
	<li>Understand the integration of corporate OKRs and Individual OKRs</li>
	<li>Learn the use of OKR Cycle in practice</li>
	<li>Practice the most used OKR tools, cadences</li>
	<li>Analyze case studies</li>
	<li>Develop strategic planning through OKRs</li>
	<li>Develop product and project planning through OKRs</li>
	<li>Understand adoption of OKRs for employees and company culture</li>
	<li>Industry and Team specific OKRs</li>
	<li>Setting OKR Scoring / Measurements</li>
	<li>Learning OKR Cycle and Engagement</li>
	<li>Learn to conduct effective OKR Coaching Conversations</li>
	<li>Building a High Performing Team</li>
	<li>Learning to link OKRs to Performance Appraisals</li>
	<li>Learning the OKR Solutions Focused Approach</li>
	<li>Learn Performance Coaching Skills</li>
	<li>Develop OKR Culture Leadership Skill Set</li>
</ul>

<h2>Targeted Groups:</h2>

<ul>
	<li>CEOs, Business Owners and Managers</li>
	<li>Professional from Finance, Management, Customer success, Production, Logistics, IT</li>
	<li>Project Managers who want to maximize the value of their deliverables</li>
	<li>Professionals involved with Business Agility</li>
	<li>Performance Trainers and Coaches</li>
</ul>

<h2>Course Content:</h2>

<h2>Unit 1: OKR Framework and Strategy</h2>

<ul>
	<li>The OKR principles</li>
	<li>Different types of OKRs</li>
	<li>What makes a good OKR</li>
	<li>OKR Scoring and Assessment</li>
	<li>Drafting OKR: Objectives, Key Results and Initiatives</li>
	<li>Benefits or OKRs</li>
	<li>Different Goals Setting and Agile Methodologies</li>
</ul>

<h2>Unit 2: OKR Outcome Focused</h2>

<ul>
	<li>Introduce advanced OKR cycles framework</li>
	<li>Use of simple OKR software to monitor and track progress </li>
	<li>Align KPIs to OKR for maximum impact</li>
	<li>Reinforce progress and building confidence</li>
	<li>Making OKR agile</li>
</ul>

<h2>Unit 3: Develop OKR Culture for Sustainability</h2>

<ul>
	<li>Analyzing & reshaping the organizational culture based on 6 steps model</li>
	<li>Build the context to infuse the concept of OKR within the organization.</li>
	<li>Developing a communication roadmap to get buy-in stages</li>
	<li>Develop an OKR charter to gain commitment from all levels</li>
	<li>Reaffirm mutual expectations & roles in OKR implementation</li>
	<li>Embrace the new mindset of OKR </li>
	<li>Establish the common language of OKR</li>
	<li>Create a platform for discussion & sharing of success notes</li>
	<li>Incentivize the OKR implementation</li>
	<li>Deal with internal constraints effectively</li>
</ul>

<h2>Unit 4: Appreciative OKR Leadership</h2>

<ul>
	<li>Establish your credibility as an OKR ambassador</li>
	<li>Work within the organizational context to promote OKR</li>
	<li>Dealing with leadership issues and providing growth opportunities </li>
	<li>Navigating the team through change</li>
	<li>Work in partnership with stakeholders to ensure alignment</li>
	<li>Resole conflicts to achieve a mutually advantaged agreement</li>
	<li>The 7 questions of a Leader</li>
	<li>Enhance your leadership repertoire with Solution Focused approach to build for the future</li>
</ul>

<h2>Unit 5: OKR in Building a High Performing Team</h2>

<ul>
	<li>Define 8 key benefits of an effective unit team</li>
	<li>Identify personal values and set up a team core values</li>
	<li>Handle team conflicts with confidence</li>
	<li>Facilitation team coaching</li>
	<li>Exploring the different personality styles and create optimal working relationships</li>
	<li>Identify the different ways of how people want to be motivated</li>
	<li>Develop team synergy and alignment using OKR</li>
</ul>
">

Sharm El-Sheikh (Egypt)

Browse for more events...

Project Management for Development Professionals (PMD Pro) - (ML 15399)

Kuala Lumpur (Malaysia)

12 - 16 May 2024

3900 Euro

Browse for more events...

Strategic Partnerships, Joint Venture, and Consortia Development - (ML 15410)

Kuala Lumpur (Malaysia)

Browse for more events...

Leadership & Strategic Impact - (ML 15419)

Introduction:</h2>

This training course is designed to offer the delegates a range of tools and techniques to assist them in preparing forecasts and envisioning potential futures. It also addresses key leadership skills needed to galvanize the workforce including communication, persuasion, influence, and delegation. Through this course we aim for the participants as leaders of organizations to adopt a more adaptable and agile approach to strategy and strategic planning.

<h2>Targeted Groups:</h2>

<ul>
	<li>Head of departments</li>
	<li>Managers among all managerial levels</li>
	<li>Supervisors and Team leaders</li>
	<li>Strategic Planning department</li>
</ul>

<h2>Course Objectives:</h2>

At the end of this course the participants will be able to:

<ul>
	<li>Utilize a range of strategic analysis tools</li>
	<li>Appreciate the need for developing scenarios to manage uncertainty</li>
	<li>Understand the importance of questioning, prior to delivering solutions</li>
	<li>Enhance your key leadership skills such as: influence, persuasion & negotiation</li>
	<li>Recognize staff qualities needed for implementing change</li>
</ul>

<h2>Course Content</h2>

<h2>Unit 1: Strategic Analysis and Strategic Thinking</h2>

<ul>
	<li>What strategy ‘is’ and what it ‘is not’</li>
	<li>The importance of understanding stakeholder interests</li>
	<li>Which tool to use and when</li>
	<li>Understanding Life cycles: Business, Product, Market</li>
	<li>Tools to understand the business environment</li>
	<li>Achieving business sustainability, the value chain</li>
</ul>

<h2>Unit 2: The Planning Process:</h2>

<ul>
	<li>How to build and manage a strategic planning team</li>
	<li>The framework of a strategy: avoiding 'paralysis by analysis'</li>
	<li>Using effective tools such as the “new” SWOT, Porter’s 5-Forces, GE, etc.</li>
	<li>Strategy Matrix: understanding options and analyzing business attractiveness</li>
	<li>External analysis: using the PESTLE tool to gain insight & Market analysis</li>
	<li>Determining the right strategies for the organization</li>
	<li>Goals & Objectives: the specifics are critical
	<ul style="list-style-type:circle">
		<li>Short-term</li>
		<li>Medium-term</li>
		<li>Long-term</li>
	</ul>
	</li>
	<li>Contingency planning because something always goes wrong</li>
	<li>Documenting the plan</li>
</ul>

<h2> Unit 3: Strategy, Innovation and Adaptability</h2>

<ul>
	<li>The process of strategy development</li>
	<li>Tools to imagine possible futures</li>
	<li>Research showing how CEOs apply the tools</li>
	<li>Zooming In (detail) - Zooming Out (big picture)</li>
	<li>Selecting different types of innovation</li>
	<li>The process of innovation - managing failures and successes</li>
</ul>

<h2> Unit 4: Key Leadership Skills: Communications</h2>

<ul>
	<li>Are Vision, Mission and Values just words?</li>
	<li>The impact of organizational culture on strategy implementation</li>
	<li>Communicating internally & externally</li>
	<li>Making effective use of communication channels</li>
	<li>How good are your persuasion, influence & negotiation skills?</li>
	<li>Addressing the challenge of virtual communications</li>
</ul>

<h2>Unit 5: Communication – The Challenge of Getting Everyone On The Same Page:</h2>

<ul>
	<li>How do we communicate the plan?</li>
	<li>Using multiple channels to get the message across</li>
	<li>Leveraging people’s learning styles to communicate more effectively</li>
	<li>Communicating strategy through the organization</li>
	<li>Using Your Emotional Intelligence</li>
	<li>Dealing with resistance effectively</li>
	<li>Setting up a Rewards system</li>
	<li>Celebrating success – but not stopping the momentum</li>
</ul>

<h2>Unit 6: Strategic Implementation: </h2>

<ul>
	<li>Effective implementation - converting planning into action</li>
	<li>Planning the implementation: Using a project management tool</li>
	<li>Setting expectations: benchmarks, hurdles, milestones</li>
	<li>Creating Team & Tasks</li>
	<li>Setting accountability in place</li>
	<li>Using the Deming model: Plan-Do-Study-Act (PDCA)to increase the success</li>
	<li>Developing action plans that work</li>
	<li>Documenting & Doing</li>
</ul>

<h2>Unit 7: Team Leadership</h2>

<ul>
	<li>The roles & responsibilities of team leaders</li>
	<li>Motivating individuals and teams</li>
	<li>Engaging with staff for mutual benefit</li>
	<li>Team communications: meetings</li>
	<li>Evaluating effectiveness of different communication channels</li>
	<li>Personal action planning</li>
</ul>

<h2>Unit 8: Measurement for Success:</h2>

<ul>
	<li>How to develop accurate and relevant measurement systems</li>
	<li>Separating the KPIs from everything else</li>
	<li>Blending the financial and non-financial measurements - the balanced scorecard concept</li>
	<li>Organization performance review as a baseline</li>
	<li>Using the Balanced Scorecard as a Tool of Success</li>
	<li>Linking the BSC to the strategic (flexible) budget</li>
	<li>Using variances analysis to manage the plan</li>
</ul>
">

Browse for more events...

Financial Analysis, Planning & Control - (ML 15424)

Kuala Lumpur (Malaysia)

12 - 16 May 2024

3900 Euro

Browse for more events...

Cost Estimation - (ML 15425)

Browse for more events...

Port Management Training - (ML 15427)

Introduction</h2>

Ports are the economic drivers of a country’s economy and ships are the principal mode of delivery. As countries develop and their economies grow, reliance on ships and ports also grows. Emerging and established economies require graduates who have developed a solid knowledge and understanding of operating a port successfully and managing the ships that deliver to the ports.

Studying shipping and port management will help you to capitalize on these opportunities and equip you with the balance of modern shipping knowledge and port management expertise sought after by employers in the industry.

<h2>Targeted Groups:</h2>

<ul>
	<li>Producers, Traders or Commodities Brokers and Suppliers</li>
	<li>Ship agent, Shipbrokers</li>
	<li>Shipowners, Charterers, Shippers and Maritime Attorneys</li>
	<li>Purchasers and Technical Managers and Superintendents</li>
	<li>Captains, Chief Engineers and Ship Staff</li>
	<li>Insurance Company Underwriters, claims handlers, and members of the legal profession</li>
	<li>Service providers, Surveyors, Inspectors, Analysts, Technical advisers</li>
	<li>Practicing cargo agents, Freight forwarders, Shipping Industry starters, cargo consolidators</li>
</ul>

<h2>Course Content</h2>

Introduction to Port Management

Role and functions of ports

Administration of the marine function

Navigation and traffic control

Planning & operations – conventional cargo terminal

Transit shed and warehouse operations

Freight station operations

Container ship and yard operations

Ship stowage planning

Quay transfer operations

Measures of port productivity

Dangerous goods regulations

Modern concepts in maritime safety

Port equipment maintenance

Pricing of port services
">

Kuala Lumpur (Malaysia)

Browse for more events...

Port Management Masterclass - (ML 15428)

Introduction</h2>

This Port Management Masterclass is designed to provide participants with a detailed and up-to-date overview of port management theory and practice. It covers the sector overview; the issues and challenges related to port operations; key participants, sector trends; management response to challenges, shipment preparation and penalty; and the international commercial terms of sea freight and air freight.

Further, this Port Management Masterclass will also discuss the essential skills of shippers and receivers covering reading text, document use, writing, numeracy, oral communication, thinking skills, problem solving, decision-making and critical thinking; and the job task planning and organizing including significant use of memory, finding information, working with others, computer use and continuous learning.

<h2>Course Objectives:</h2>

At the end of this training course, you will learn the following:

<ul>
	<li>How terminals to maximize revenue and profit?</li>
	<li>Overview the security and protection of the port and terminal</li>
	<li>Analyze business strategy, marketing, business development & sales, pricing, and customer service</li>
	<li>Understand economic factors governing port and terminal operations</li>
	<li>Realize how economic factors can help to determine managerial and operational parameters</li>
	<li>List the economic drivers affecting the international logistics market</li>
	<li>Acquire knowledge of the sector-specific leadership and discuss management issues</li>
	<li>Learn legislative structures governing terminal and port operations – How these can dictate operational processes & procedures?</li>
	<li>Understand the contractual issues relating to shipping lines, cargo owners</li>
	<li>Gain a competitive edge in this fast-evolving marketplace</li>
</ul>

<h2>Targeted Audience: </h2>

<ul>
	<li>Port and Terminal top managers</li>
	<li>Specialists working in the departments interfacing with the Shipping</li>
	<li>Superintendents and shift managers</li>
	<li>Marine officers starting their career in the shore-based Port sector</li>
	<li>Operations, Technical and Procurement officers</li>
	<li>Warehouse and supply managers and professionals</li>
	<li>Those new to the port and terminal management</li>
</ul>

<h2>Course Content: </h2>

<h2>Unit 1: The Port and Terminal Sector – Managerial Overview</h2>

<ul>
	<li>The foundational elements of port services, such as market dynamics and distribution pathways</li>
	<li>An overview of management, including the major players and infrastructures</li>
	<li>Frequently marketed services and the problems and difficulties they face</li>
	<li>Target audience identification, message development, client segmentation, and wants and expectations</li>
	<li>The sector of ports and terminals' need for competent management</li>
	<li>Important business procedures related to the logistics of distributing goods and services to various customers and stakeholders</li>
</ul>

<h2>Unit 2: Logistics, Ports, Freight, Terminals, Customs and Future Trends</h2>

<ul>
	<li>Accuracy, commercial templates, acceptance reservations, declarations, manifests, and other crucial components</li>
	<li>The coordination of shipping and transport documentation to simplify crucial supply chains</li>
	<li>How to increase business flexibility to boost efficiency, profits, and client satisfaction</li>
	<li>Techniques for ensuring that neither data security nor consignment security are jeopardized</li>
	<li>Concerns with regulations pertaining to the use of specialized documentation</li>
	<li>A thorough examination of the direction that customs, shipping, logistics, and the commercial process will take</li>
</ul>

<h2>Unit 3: Processes, Procedures, Pricing and Developments in the Ports and Terminal sectors</h2>

<ul>
	<li>Cross-border shipping and transportation – accessing markets using standard sector practices</li>
	<li>How customs, shipping, and logistics experts may handle and alleviate the challenges posed by prohibitions, restrictions, and embargoes</li>
	<li>How to integrate and streamline each step of the licensing, compliance, shipping, transport, and warehousing processes</li>
	<li>The integral role of clearances in simplifying imports and exports</li>
	<li>Pricing strategies, cost reduction techniques and revenue maximization using shipping, logistics and customs tips, tricks, and practitioner knowledge</li>
	<li>Achieving the industry goal of end-to-end fulfilment</li>
</ul>

<h2>Unit 4: Meeting the Challenges of a Competitive Industry</h2>

<ul>
	<li>Ten smart shipping, logistics & customs techniques </li>
	<li>Keeping your customers happy and delivering best value</li>
	<li>Retaining your competitive advantage in the face of increased competition</li>
	<li>Making a long-term, effective strategic plan</li>
	<li>Fulfilling your obligations to shareholders, stakeholders, and clients</li>
	<li>Finding untapped potential</li>
	<li>The importance of the macroeconomic environment</li>
	<li>How should the market be analysed to see how patterns may affect future growth?</li>
	<li>Conducting a PESTEL analysis – the how and why of your marketplace</li>
	<li>Marginal utility – where profits are made in the sector</li>
	<li>Product and service differentiation</li>
</ul>

<h2>Unit 5: Putting You Plans into Practice</h2>

<ul>
	<li>How to handle a crisis if something goes wrong?</li>
	<li>Coordinating with influential people</li>
	<li>Anticipating needs and putting your sector-specific plan into action</li>
	<li>Internal communications: Why informing your co-workers is beneficial</li>
	<li>Showcasing the value and return on investment of your strategic management strategy</li>
</ul>
">

Kuala Lumpur (Malaysia)