Customer Service Training & Certification Courses

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.

Our Training Courses

Management & Leadership Training Courses
Certificate in Finance and Accounting Courses
Oil and Gas Engineering Training Courses
Health, Safety & Security Training Courses
The Best Professional Conferences, Workshops and Seminars
Management Analysis & Operational Auditing Courses
CAD, Digitization of Engineering Drawings & Mapping Training Courses
Electrical, Renewable Energy, Power, DCS Training Courses
Master Environmental Management & Water Treatment Training Courses
Strategic Business IT Planning, Deployment & Management Courses
Knowledge Intellectual Property & R&D Management Training Courses
Industrial Maintenance, Inspection, Testing & Corrosion Courses
Advanced Chemical Engineering and Process Design Training Courses
Marketing & Sales Management Training Courses

Mastering Legal Negotiation & Contract Management Training Courses
Procurement, Logistics & Inventory Management Training Courses
Mastering Project Management Professional Certification Courses
Unlock Expertise with Quality Management & ISO Training Courses
Secretary & Office Management Courses - Executive Assistant Training
The Best Healthcare and Hospital Management Training Courses
Mastering Human Resources Management Courses and HR Certifications
HR Training Department Development Courses
Document Management Training & Certification Courses
Public Relations Training & Certification Courses
Customer Service Training & Certification Courses
Aviation & Airports Management Training Courses
Top Banking Certification Courses

Contact Us

Dubai (UAE)

training@mercury-training.com 0097144505697

Istanbul (Turkey)

training@mercury-training.com 00905395991206

Amman (Jordan)

training@mercury-training.com 00962785666966

London (UK)

training@mercury-training.com 00447481362802

Customer Service Training & Certification Courses

Mastering Advanced Customer Service Skills for Business Excellence - (CS 1020)

Customer-Focused Management Training Course - (CS 1141)

Advanced Customer Service Management Training Course - (CS 5001)

Customer Service Excellence Training Program - (CS 5003)

Managing Service Quality and Customer Satisfaction - (CS 5004)

Customer Service & Public Relations Masterclass - (CS 5006)

Customer Service Mindset Training Course - (CS 5007)

Customer Service Excellence: Providing a Quality Service - (CS 5008)

Beyond Customer Service: Building a Customer-Centric Organization - (CS 5011)

Implementing and Managing a Customer Complaints System - (CS 5015)

Achieving Customer Service Excellence Training Program - (CS 5027)

Customer Satisfaction & Loyalty Course - (CS 9326)

TQM in Public Relations & Customer Service - (CS 15221)

Customer Relationship Management - (CS 15250)

International Standards for Call Center Management ISO 18295 - Call Centers - (CS 15292)

Guest Service Professional - (CS 15418)

Mastering Conflict Resolution and Effective Communication with Challenging Personalities - (CS 15440)

Emotional Intelligence and Customer Experience Course - (CS 15519)

Comprehensive Training on Visitor Experience (VX) and Customer Experience (CX) - (CS 15523)

Programs Category