Customer Service Training & Certification Courses

Boost your skills with our certified customer service training courses. Enhance customer satisfaction, improve loyalty, and elevate service excellence with us!

Programs Category

Compare courses: Customer Service Training & Certification Courses

Course Duration Upcoming cities Price from
Mastering Advanced Customer Service Skills for Business Excellence 1 Week Manama (Bahrain), Lisbon (Portugal), Barcelona (Spain), Madrid (Spain) 4,900 €
Customer-Focused Management Training Course 1 Week Rome (Italy), Vienna (Austria), Kuala Lumpur (Malaysia), Amman (Jordan) 3,300 €
Advanced Customer Service Management Training Course 1 Week Istanbul (Turkey), Accra (Ghana), Kigali (Rwanda) 4,900 €
Customer Service Excellence Training Program 1 Week Amman (Jordan), Dubai (UAE), Istanbul (Turkey), Kuala Lumpur (Malaysia) 3,300 €
Managing Service Quality and Customer Satisfaction 1 Week Barcelona (Spain), Doha (Qatar), Brussels (Belgium), Dubai (UAE) 4,600 €
Customer Service & Public Relations Masterclass 2 Weeks Dubai (UAE), Cairo (Egypt), Rome (Italy), Kuala Lumpur (Malaysia) 6,000 €
Customer Service Mindset Training Course 1 Week Dubai (UAE), New York (USA), Madrid (Spain), Amsterdam (Netherlands) 4,600 €
Customer Satisfaction & Loyalty Course 1 Week Doha (Qatar), Barcelona (Spain), Amsterdam (Netherlands), Paris (France) 5,500 €
TQM in Public Relations & Customer Service 1 Week Madrid (Spain), Barcelona (Spain), Amman (Jordan) 1,900 €
Customer Relationship Management (CRM) 1 Week Kuala Lumpur (Malaysia), Paris (France), Vienna (Austria), Manama (Bahrain) 4,600 €
International Standards for Call Center Management ISO 18295 - Call Centers 1 Week Manama (Bahrain), Amman (Jordan), Lisbon (Portugal), Sharm El-Sheikh (Egypt) 3,300 €
Guest Service Professional Training Course 1 Week Cairo (Egypt), Manama (Bahrain), Istanbul (Turkey), Amman (Jordan) 3,300 €
Mastering Conflict Resolution and Effective Communication with Challenging Personalities 1 Week Istanbul (Turkey), Sharm El-Sheikh (Egypt), Boston (USA), Dubai (UAE) 4,500 €
Emotional Intelligence and Customer Experience Course 1 Week Paris (France), Amman (Jordan), Washington DC (USA), Cairo (Egypt) 3,300 €
Comprehensive Training on Visitor Experience (VX) and Customer Experience (CX) 1 Week Milan (Italy), Rome (Italy), Istanbul (Turkey), Madrid (Spain) 4,900 €
Customer Value Management & Pricing Specifically for the Telecommunication Industry 1 Week Manama (Bahrain), Paris (France), Kuala Lumpur (Malaysia) 1,900 €
Advanced Guest Management Course 1 Week Manama (Bahrain), Munich (Germany), Paris (France) 1,900 €
Principles of Travel and Tourism Management 1 Week Barcelona (Spain), Munich (Germany), Accra (Ghana), Cairo (Egypt) 3,500 €
Tour Operations and Travel Agency Management 1 Week Kuala Lumpur (Malaysia), Rome (Italy), Istanbul (Turkey), Paris (France) 4,600 €
Adventure Tourism and Recreation Management 1 Week Kuala Lumpur (Malaysia), Manama (Bahrain), Paris (France), Washington DC (USA) 4,600 €
Hospitality and Tourism Service Management 1 Week Barcelona (Spain), Cairo (Egypt), Kuala Lumpur (Malaysia) 1,900 €
Customer Relationship Management (CRM) in Travel and Tourism 1 Week Barcelona (Spain), Amsterdam (Netherlands), Kuala Lumpur (Malaysia) 1,900 €
Airlines Tickets and Hotel Reservations Skills 1 Week Dubai (UAE), London (UK), Kuala Lumpur (Malaysia), Lisbon (Portugal) 4,600 €
Customer Due Diligence (CDD) Course 1 Week Rome (Italy), Johannesburg (South Africa), Madrid (Spain), Sharm El-Sheikh (Egypt) 4,500 €
Mastering Visitor Experience: Planning and Execution for Exceptional Event Journeys 1 Week Accra (Ghana), Kuala Lumpur (Malaysia), Paris (France), Geneva (Switzerland) 4,600 €
Advanced Customer Experience Survey Design and Analysis Course 1 Week Cairo (Egypt), Paris (France), Istanbul (Turkey), Dubai (UAE) 3,500 €
Tenant Relations in Facility Management 1 Week Amman (Jordan), London (UK), Manama (Bahrain), Dar es Salaam (Tanzania) 3,300 €
Lease Management and Tenant Relations 1 Week Amsterdam (Netherlands), Barcelona (Spain), Dubai (UAE), London (UK) 4,600 €
Service Development and Excellence Training Course 1 Week Manama (Bahrain), Barcelona (Spain), Zanzibar (Tanzania), Dubai (UAE) 4,600 €
Customer Experience Professional (CEP) 1 Week Manama (Bahrain), Washington DC (USA), Kigali (Rwanda), Paris (France) 4,900 €
Service Design & Customer-Centric Innovation 1 Week Nairobi (Kenya), Kigali (Rwanda), Dar es Salaam (Tanzania), Istanbul (Turkey) 4,900 €
Hospitality and Effective Communication 1 Week London (UK), Barcelona (Spain), Johannesburg (South Africa), Vienna (Austria) 5,300 €
Experience Management & Customer Service Leadership Training 1 Week Sharm El-Sheikh (Egypt), Barcelona (Spain), Madrid (Spain) 1,900 €
Strategic Experience and Service Excellence Course 1 Week Madrid (Spain), Dubai (UAE), New York (USA), Istanbul (Turkey) 4,600 €
Customer Journey Management and Design 1 Week Boston (USA), Kigali (Rwanda), Dubai (UAE) 1,900 €
Customer Service Operations & Performance Excellence 1 Week Dubai (UAE), Amsterdam (Netherlands), Manama (Bahrain) 1,900 €

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.