The Best Professional Conferences, Workshops and Seminars

Financial Analysis, Modelling & Forecasting Seminar - (C 2053)

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Mastering Advanced Supervisory Skills Training Workshop - (C 8003)

Introduction</h2>
Mastering Supervisory Skills is an exciting and interactive workshop designed to help experienced and second-level supervisors review their roles and develop the skills and approaches they need to perform effectively in the modern business environment.
<h2>Enhancing Supervisory Skills</h2>
Incorporating essential supervisory skills, excellent supervisory skills, and the importance of supervisory skills, this advanced supervisory skills workshop will focus on cutting-edge methods to improve supervisory capacity. This advanced supervisory skills workshop will ensure that participants can confidently lead, manage teams efficiently, and drive continuous organizational improvement.
<h2>Enhancing Core Supervisory Skills</h2>
This advanced supervisory skills workshop will focus on developing basic supervisory skills, practical supervisory skills, and essential supervisory skills to form a strong foundation that supports the advanced supervisory skills training provided.
By engaging with the comprehensive supervisory skills development course content, attendees will leave with a robust, multifaceted set of abilities that will serve them well in any supervisory or management role. Whether you aim to improve supervisory skills already acquired or to lay the groundwork for a future leadership position, this advanced supervisory skills workshop is an indispensable resource for professional growth.
<h2>Targeted Groups</h2>
<ul>
<li>Supervisors.</li>
<li>Team leaders.</li>
<li>This advanced supervisory skills course is for employees poised to be promoted to a supervisory position.</li>
<li>This advanced supervisory skills conference is for persons keen to acquire supervisory skills to advance their careers.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this advanced supervisory skills workshop, participants will be able to:
<ul>
<li>Broaden their understanding of the supervisor's role and the processes of managing up, down, and across the organization.</li>
<li>Develop strategies for enhancing the effectiveness of their teams.</li>
<li>Support and further develop the performance of each team member.</li>
<li>Implement changes and ensure continuous improvement.</li>
<li>Reflect on their working practices and managerial style.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this advanced supervisory skills conference, the participants will be able to:
<ul>
<li>Learn leadership and supervisory skills.</li>
<li>Communication skills.</li>
<li>Understand management and supervisory skills for performance.</li>
<li>Time management.</li>
<li>Learn about delegation and supervisory skills.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: The Supervisor's Role and Competencies</h3>
<ul>
<li>Define the roles and responsibilities of a supervisor.</li>
<li>Understand the competency concept and how to measure actual behaviors against the ideal model.</li>
<li>Understanding and navigating organizational culture.</li>
<li>Build and leverage a network of relationships and influence.</li>
</ul>
<h3>Unit 2: Delegation and Management Style</h3>
<ul>
<li>Master delegation skills and empower team members.</li>
<li>Exploring management style - understanding situational and differential leadership models.</li>
<li>Analyze group dynamics and the stages of team formation.</li>
<li>Deal with conflict and promote conformity in group situations.</li>
<li>Enhance problem-solving and decision-making abilities.</li>
<li>Effective managing team meetings.</li>
</ul>
<h3>Unit 3: Communication Skills</h3>
<ul>
<li>Overview of advancing communication skills to improve relationships.</li>
<li>Recognize various dimensions of staff performance.</li>
<li>Learn about strategies for the practical motivation of team members.</li>
<li>Conduct appraisals using case studies in performance management.</li>
<li>Learn how to coach, develop staff, and master the skills needed for on-the-job training.</li>
</ul>
<h3>Unit 4: Managing Performance and Relationships</h3>
<ul>
<li>Assertiveness.</li>
<li>Understand the difference between people's problems and problem people.</li>
<li>Learn about constructive criticism, giving, and receiving.</li>
<li>Discipline.</li>
<li>Fundamental principles for time management.</li>
<li>Manage time with other people in mind.</li>
<li>Planning and priority-setting.</li>
<li>Interruptions and accessibility.</li>
<li>Understand stress and manage stressed staff.</li>
</ul>
<h3>Unit 5: Managing Change and Continuous Improvement</h3>
<ul>
<li>Grasp the concept of continuous improvement.</li>
<li>Identify and champion improvements in systems and processes.</li>
<li>Engage and motivate the team toward common goals.</li>
<li>Employ creative thinking techniques to foster innovation.</li>
<li>Implement change.</li>
<li>Influencing skills, making a case, and managing the 'politics.'</li>
<li>Create actionable plans for implementing learned strategies.</li>
</ul>">

Kuala Lumpur (Malaysia)

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Communication, Coordination & Leadership Workshop & Conference - (C 8005)

Introduction</h2>
Communication, coordination, and leadership have been said that all business is a dialogue. The communication, coordination, and leadership ability of people at all organizational levels to create and maintain a rich conversation with each other and other companies ultimately create business success. That conversation relies on excellent communication skills.
The best and most charismatic leaders are abundantly skilled communicators, able to coordinate and lead their teams because they create an environment in which others genuinely want to work. The best and most skilled coordinators can manage time, people, and priorities, influence at all levels, and still display a sense of leadership that makes others want to follow them.
<h2>Understand What Leadership Communication Is</h2>
This communication, coordination, and leadership course integrates an understanding of what leadership communication is and why communication is essential in leadership.
The communication, coordination, and leadership course will provide participants with leadership communication skills training, enhancing their ability to lead teams through clear and effective communication channels.
The leadership communication program is designed to develop the communication skills of leadership, ensuring that leaders can motivate, inspire, and guide their teams to success.
<h2>Leadership and Coordination in Practice</h2>
This communication, coordination, and leadership workshop encapsulates the essence of coordination leadership, offering a practical engagement where concepts of leadership and coordination skills can be applied to real-world scenarios.
Participants will be able to explore the dynamics of coordination in leadership and participate in a leadership communication workshop designed to reinforce their learning. In conclusion, this comprehensive leadership and communication conference is tailored to forge leaders who can effectively navigate the intricacies of organizational communication and team dynamics.
<h2>Targeted Groups</h2>
<ul>
<li>Team leaders.</li>
<li>Coordinators.</li>
<li>This communication, coordination, and leadership conference suits all the organization's employees at all levels and departments.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this communication, coordination, and leadership conference, the participants will be able to:
<ul>
<li>Raise self-awareness to understand their strengths and skills gaps as leaders and coordinators.</li>
<li>Learn practical ways of addressing their skill gaps.</li>
<li>Understand the subjective experience of others and how to respond to it.</li>
<li>Demonstrate advanced communication skills, both verbal and non-verbal.</li>
<li>Coordinate people, events, and projects with confidence.</li>
<li>Manage time and teams effectively.</li>
<li>Understand what motivates people at work and how to increase their motivation.</li>
<li>Learn about the latest leadership theories and their practical application in the workplace.</li>
</ul>
<h2>Targeted Competencies</h2>
In this communication and leadership conference, the target competencies will be able to:
<ul>
<li>Leadership skills.</li>
<li>Communication skills.</li>
<li>Coordination skills.</li>
<li>Time management.</li>
<li>Emotional intelligence.</li>
<li>Motivate others.</li>
<li>Personal impact and influence.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Who do you think you are?</h3>
<ul>
<li>Self-awareness.</li>
<li>Personal profiling.</li>
<li>Assess your current leadership style.</li>
<li>Evaluate your abilities as a coordinator.</li>
<li>Your preferred team role.</li>
<li>Your communication style.</li>
</ul>
<h3>Unit 2: Enriching Your Communication Skills</h3>
<ul>
<li>Subjective experience and communication.</li>
<li>Learn about advanced language patterns for influence.</li>
<li>Questioning and listening skillfully.</li>
<li>Understand motivation and behavioral drivers.</li>
<li>What are Hygiene factors and motivators?</li>
<li>Glassers are innate drivers.</li>
<li>Filters of experience.</li>
<li>The emotional loop.</li>
</ul>
<h3>Unit 3: The Skills of the Coordinator</h3>
<ul>
<li>Time management.</li>
<li>Prioritization.</li>
<li>Team Working skills.</li>
<li>Essentials of project management.</li>
<li>Meeting management.</li>
<li>Understand the effective use of IT to support coordination activities.</li>
</ul>
<h3>Unit 4: The Modern Leader</h3>
<ul>
<li>The 10 intelligences.</li>
<li>Explore emotional intelligence.</li>
<li>Emotional intelligence and leadership.</li>
<li>Theory X and Theory Y - push and pull leadership.</li>
<li>Values and leadership.</li>
<li>The culture of your organization.</li>
</ul>
<h3>Unit 5: Communicating, Coordinating, and Leading</h3>
<ul>
<li>What do people say about your team - and what do you want them to say?</li>
<li>What are critical challenges for your team, and how to meet them?</li>
<li>Case study about communicating, coordinating, and leading in practice.</li>
<li>Personal action planning.</li>
</ul>">

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Contracts: Reading, Writing, and Negotiating Training Seminar - (C 8006)

Introduction</h2>
Understanding contract law has become essential to conducting our daily business functions. Whether in purchasing, contract management, subcontracts, project management, general management, or sales, you are constantly involved with legal and contract principles, sometimes without even realizing it.
Too often, the wording used in Contracts needs to be adequately understood by those making decisions relating to those Contracts. Non-specialists are reluctant to get involved in drafting and amending the documents, which are critical to their company's success. There may also be problems in assessing amendments proposed by the other party and determining whether these are reasonable or are eroding your company's position.
<h2>Enhancing Contract Writing and Negotiation Skills</h2>
In this comprehensive contract negotiation and writing training, participants will delve into the nuances of crafting contracts with a creative writing contract aspect to ensure clarity and enforceability. They'll explore contractions in professional writing to ensure precision and avoid ambiguity.
As part of the contract negotiation skills training, they will navigate the contract negotiation process, engage in contract writing training, and examine best practices in reading contracts. Understanding Contracts course units will offer a deep dive into the complexities of contract structures and details, ensuring participants come away with robust contract negotiation training course insights.
The robust contract negotiation course outline will guide participants through the intricacies of contract negotiations, providing them with detailed frameworks and the skills necessary to excel in contract negotiation and writing. By examining real-world scenarios within the contract negotiation training seminar, attendees will gain hands-on experience and strategic approaches to managing successful contract negotiation processes.
<h2>Targeted Groups</h2>
<ul>
<li>Contract Administrators, Contract Professionals, and Project Coordinators.</li>
<li>Specifiers, Buyers, Purchasing Professionals, and Procurement Officers.</li>
<li>Contracts Managers.</li>
<li>Project Managers.</li>
<li>Engineers or Contracts Operatives.</li>
<li>Persons want to extend their skills and knowledge to the contracting area to improve their profile.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this contract negotiation, reading and writing conference, the participants will be able to:
<ul>
<li>Provide an understanding of contract structures and how and why contracts are drafted in particular ways.</li>
<li>Enhance knowledge of the legal principles behind contracts.</li>
<li>Provide an understanding of some of the main clauses in different types of agreements.</li>
<li>Explain the commercial impact of particular provisions.</li>
<li>Discuss the differences between similar clauses in different international standards.</li>
<li>Show how to write contract clauses clearly to avoid conflict.</li>
<li>Develop an understanding of when to accept and reject proposed amendments, including how to give clear reasons for such rejection.</li>
<li>Practice amending documents to meet particular requirements, including using special conditions.</li>
<li>Provide strategies and tactics for negotiating possible contract amendments.</li>
<li>Explain how to use contract provisions to reduce the risk of disputes.</li>
<li>Understand where disputes do arise.</li>
<li>Show how the contract can be used to minimize these disputes.</li>
<li>Learn some methods by which disputes are resolved in international contracting (including non-traditional approaches, such as mediation).</li>
</ul>
<h2>Targeted Competencies</h2>
At this contract negotiation, reading, and writing conference, the target competencies will be able to:
<ul>
<li>Understanding contract wording.</li>
<li>Drafting.</li>
<li>Negotiating.</li>
<li>Analyze complex documents and the inter-relationship between clauses.</li>
<li>Commercial awareness.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: How and Why Contracts Are Drafted?</h3>
<ul>
<li>Why do we use contracts?</li>
<li>Formation of a contract.</li>
<li>Understand the critical elements of a contract.</li>
<li>Oral or written?</li>
<li>Electronic contracts.</li>
<li>Learn about the terms and conditions of the contract.</li>
<li>Agency issues.</li>
<li>Learn about the basic structure of a contract.</li>
<li>Incorporate documents by reference.</li>
<li>Understand standard forms in the international and company.</li>
<li>Form of agreement.</li>
<li>What are the precedents of papers and their unique conditions?</li>
</ul>
<h3>Unit 2: Main Contract Clauses</h3>
<ul>
<li>Obligation to deliver/perform.</li>
<li>Rework/re-performance.</li>
<li>Risk of damage.</li>
<li>Title.</li>
<li>Understand compliance with law/change of law.</li>
<li>Indemnities.</li>
<li>Insurance.</li>
<li>Third parties.</li>
<li>Liability in negligence.</li>
<li>Relationship with contract conditions.</li>
<li>Variations and changes:</li>
<ul>
<li class="ql-indent-1">Scope of work.</li>
<li class="ql-indent-1">Contract.</li>
</ul>
<li>Learn about product liability, defective goods, and rejection of goods.</li>
<li>Intellectual property.</li>
<li>Taxation.</li>
<li>Suspension and termination.</li>
<li>Acceptance and Certificates.</li>
<li>Payment.</li>
<li>Understand liquidated damages/penalties.</li>
<li>Limits of liability.</li>
<li>Guarantee/warranty/maintenance.</li>
<li>Which law to apply in international contracts?</li>
</ul>
<h3>Unit 3: Other Documents</h3>
<ul>
<li>Incorporate tender documents.</li>
<li>Letters of intent or award.</li>
<li>Letters of comfort or awareness.</li>
<li>Side letters.</li>
<li>Bank bonds and guarantees.</li>
<li>Parent company guarantees.</li>
</ul>
<h3>Unit 4: Writing Contracts</h3>
<ul>
<li>Clarity of language.</li>
<li>Legal terms.</li>
<li>Definitions.</li>
<li>Translation.</li>
<li>Resolve conflict with a document or between sections.</li>
</ul>
<h3>Unit 5: Negotiation and Resolution of Disputes</h3>
<ul>
<li>Contract negotiation.</li>
<li>Dispute resolution clauses.</li>
<li>Unequal bargaining positions.</li>
<li>Learn about negotiation, compromise, and settlement.</li>
<li>Litigation.</li>
<li>Arbitration.</li>
<li>Alternative methods of resolving disputes.</li>
<li>Mediation.</li>
<li>Conciliation.</li>
<li>Early neutral evaluation.</li>
<li>Expert determination.</li>
<li>Mini-arbitration.</li>
<li>Pendulum arbitration.</li>
</ul>">

Sharm El-Sheikh (Egypt)

Amsterdam (Netherlands)

24 - 28 Feb 2025

5300 Euro

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Decision Analysis for Operation and Maintenance Professionals - (C 8007)

Introduction</h2>
This operation and maintenance decision analysis course delves into the methods and practices of decision analysis, emphasizing a lean approach and responsiveness to customer requirements. Decision-making is an inherent and essential human activity, fundamental to our existence, occurring both consciously and unconsciously.
More than simply selecting the best option, it often involves evaluating a range of alternatives for efficient resource allocation or assessing the impact of changes to initial judgments. Participants in this operation and maintenance decision seminar will be immersed in decision analysis training tailored for operation and maintenance professionals, positioning them to excel in their respective fields.
<h2>Enhancements with Decision Analysis</h2>
As part of our commitment to provide advanced training in decision analysis to operation and maintenance professionals, this operation and maintenance decision conference will explore the foundations of decision analysis, revealing the benefits and advances in this field.
Participants will uncover the robust decision analysis process, including analytical decision-making tools. They will learn about applied decision analysis in operation research.
In this operation and maintenance decision conference, we aim to highlight the advantages of decision analysis within the operation and maintenance sectors, ensuring attendees understand what decision analysis is and how it can be effective in their daily operations and strategic decisions.
<h2>Targeted Groups</h2>
<ul>
<li>Operation Professionals.</li>
<li>Maintenance Professionals.</li>
<li>Reliability Professionals.</li>
<li>Key Operations Supervisors.</li>
<li>Internal Improvement Consultants.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this operation and maintenance training conference, participants will have gained the ability to:
<ul>
<li>Enhance productivity by leveraging improved and more timely information.</li>
<li>Discover how leading organizations address common asset management challenges.</li>
<li>Optimize resource planning and scheduling.</li>
<li>Perform detailed failure analyses to identify root causes.</li>
<li>Reduce equipment failure costs through better asset management planning.</li>
<li>Develop and implement a pragmatic action plan that integrates these techniques into their operational strategy and tracks measurable benefits.</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this operation and maintenance decision conference, the target competencies will be able to:
<ul>
<li>Dissect complex problems into manageable components as part of a structured hierarchy.</li>
<li>Assign significance to alternatives to rank them based on comprehensive criteria effectively.</li>
<li>Apply Multi-Criteria Decision-Making (MCDM) tools to practical issues.</li>
<li>Utilize various operational research and management science methodologies.</li>
<li>Refine decision-making by aligning goals with specific criteria and illustrating methods to quantify and prioritize these elements.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Introduction to Decision Making</h3>
<ul>
<li>Understand the scope and critical nature of decision-making.</li>
<li>Explore the decision-making process.</li>
<li>Learn about projective analysis to choose between different outcomes.</li>
<li>Understand decision tree analysis: crafting decision models, evaluating low-probability yet high-consequence events, and determining the value of additional information.</li>
<li>Monte Carlo Simulation: exploring optimization and acknowledging its advantages and limitations.</li>
</ul>
<h3>Unit 2: Implementing Multiple Criteria Decision Analysis</h3>
<ul>
<li>Define decision analysis and its relevance.</li>
<li>Learn about analysis of the common pitfalls leading to poor decision-making.</li>
<li>What are the drawbacks of traditional decision-making methods?</li>
<li>Learn how to Set guidelines for robust decision analysis.</li>
</ul>
<h3>Unit 3: The Analytic Hierarchy Process (AHP)</h3>
<ul>
<li>An introduction to what AHP is and its components of decision analysis</li>
<li>Understanding and Constructing the Comparative Matrix</li>
<li>Evaluating consistency within AHP</li>
<li>Engaging in Sensitivity Analysis</li>
<li>The role of Benefit/Cost Analysis and Resources Allocation</li>
<li>Real-world applications of AHP, such as the Concorde Case, formulating maintenance strategies and planning for highways</li>
</ul>
<h3>Unit 4: Risk Management through Failure Mode & Effect Analysis (FMEA)</h3>
<ul>
<li>Strategies for risk mitigation.</li>
<li>Delving into Fault Tree Analysis.</li>
<li>Understand and use the Risk Priority Number.</li>
<li>Develop the Criticality Matrix and grading equipment criticality.</li>
<li>Case studies from the Oil and Gas industry, among others.</li>
<li>Model system reliability, exploring series and parallel systems, and redundancy concepts.</li>
</ul>
<h3>Unit 5: MRP and ERP Systems</h3>
<ul>
<li>Explore the development and concept of Enterprise Resource Planning (ERP).</li>
<li>Understand Material Requirements Planning (MRP) and Manufacturing Resource Planning II (MRPII) systems.</li>
<li>Learn about the details of planning and control mechanisms.</li>
<li>Understand the significance of the bill of materials and master production schedule.</li>
</ul>
<h3>Unit 6: Optimum Performance Measure</h3>
<ul>
<li>Recognize the challenges associated with performance measurement.</li>
<li>Approach performance measures as a process for continual improvement.</li>
<li>Identify desirable features in maintenance performance measures.</li>
<li>Learn about distinctions between best and worst practices in performance measurement.</li>
</ul>
<h3>Unit 7: The Overall Equipment Effectiveness as a Source of Best Practice in Maintenance</h3>
<ul>
<li>Explore the advantages of Overall Equipment Effectiveness (OEE) as an improvement program.</li>
<li>Implement lean maintenance with the help of OEE.</li>
<li>Analyze the Six Big Losses and their impact on efficiency.</li>
</ul>
<h3>Unit 8: The House of Quality</h3>
<ul>
<li>Fundamentals of design evaluation.</li>
<li>Translate customer feedback into engineering solutions for enhanced design.</li>
<li>Understand practical applications of the house of quality in real-world scenarios.</li>
</ul>
<h3>Unit 9: Decision Analysis for Optimization of Maintenance Activities</h3>
<ul>
<li>Maximize the benefits of a Computerized Maintenance Management System (CMMS).</li>
<li>Understanding the range of benefits CMMS offers.</li>
<li>Make optimal decisions for maintenance policies.</li>
<li>Address the unfulfilled needs in responsive maintenance.</li>
<li>Highlight key features of the next generation of maintenance systems.</li>
<li>Transform data into actionable decisions.</li>
</ul>">

Kuala Lumpur (Malaysia)

02 - 13 Mar 2025

7500 Euro

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Effective Project Management Training Seminar - (C 8009)

Introduction to Project Management Course Outline</h2>
This advanced project management seminar is designed for individuals looking to reinforce their expertise with advanced strategies and techniques, ensuring success across various project sizes, complexities, and risks.
Participants will immerse themselves in the intricacies of project management culture and discover senior management's pivotal role in promoting its success within their organizations.
Learn to refine project scope management and perfect stakeholder analysis methodologies, incorporating the latest tools and strategies to manage stakeholder engagement effectively and integrate quality processes throughout the project lifecycle.
Embrace cutting-edge methods in project planning, estimation, and scheduling. Explore concepts like queuing theory and the Theory of Constraints (Critical Chain Project Management), which provide a robust framework for creating reliable and efficient project plans.
Advance your knowledge with sophisticated program risk and uncertainty analysis. Develop strategies to navigate uncertainty, understand the network effects of project risks, and apply advanced techniques for risk identification and assessment.
<h2>Targeted Groups for Project Management Seminars Near Me</h2>
<ul>
<li>Project Managers.</li>
<li>Members of Project Offices.</li>
<li>Project Sponsors.</li>
<li>Functional Managers.</li>
<li>Senior Management.</li>
<li>This advanced project management seminar is for Individuals interested in obtaining a Foundations of Project Management Certificate or a Project Management Master Certificate.</li>
</ul>
<h2>Conference Objectives: Advanced Project Management Training</h2>
By the end of this advanced project management seminar, attendees will be able to:
<ul>
<li>Enhance risk management across all project phases.</li>
<li>Utilize solid metrics for project tracking, avoiding speculative methods.</li>
<li>Tackle challenges with difficult vendors more skillfully.</li>
<li>Refine time and cost estimations for high-stakes projects.</li>
<li>Mitigate cost and schedule risks by employing advanced, field-tested techniques.</li>
<li>Report on the progress of multifaceted and high-risk projects more accurately.</li>
<li>Strengthen communication and engagement with stakeholders.</li>
<li>Acquire and apply the project management soft skills crucial for successful project management.</li>
<li>Communicate effectively across all organizational levels, from team members to top-tier management.</li>
<li>Clearly define project objectives and responsibilities.</li>
<li>Employ sophisticated scheduling methodologies supporting project control and analysis.</li>
<li>Develop and implement risk management, contingency planning, and change control procedures.</li>
<li>Prioritize goals and responsibilities effectively.</li>
</ul>
<h2>Targeted Competencies: Master in Advanced Project Management Course</h2>
At this advanced project management conference, the target competencies will be able to:
<ul>
<li>Master of advanced scheduling tools and techniques.</li>
<li>Contingency planning expertise.</li>
<li>Learn about the alignment of project deliverables and drivers with organizational goals.</li>
<li>Foster teamwork and manage conflicts proficiently.</li>
<li>Select and nurture high-calibre Project Managers.</li>
<li>Overview of knowledge in purchasing, supply chain management, and contract administration.</li>
<li>Develop robust supplier relationships.</li>
<li>Strategic resource optimization planning.</li>
<li>Understand strategies for thriving in resource-limited settings.</li>
</ul>
<h2>Conference Content Breakdown: Project Management Workshop</h2>
<h3>Unit 1: Introduction to Project Management Fundamentals Course</h3>
<ul>
<li>Understand the value of projects in organizational success.</li>
<li>Define the concept of a project.</li>
<li>Explore the principles of project management.</li>
<li>Overview of Project Delivery Systems and Lifecycle Models.</li>
</ul>
<h3>Unit 2: Project Selection for Advanced Program Management</h3>
<ul>
<li>Understand qualitative and quantitative techniques for project selection.</li>
<li>Economic evaluation methods.</li>
<li>Choose qualified project leaders.</li>
<li>Identify project objectives and stakeholders.</li>
<li>Perform a thorough stakeholder analysis.</li>
</ul>
<h3>Unit 3: Planning in Advanced Project Management Training</h3>
<ul>
<li>Examine task characteristics and duration assessments.</li>
<li>Methodologies for planning and scheduling.</li>
<li>Critical Path versus Critical Chain Scheduling.</li>
<li>Methods for optimizing resource allocation.</li>
<li>Techniques for time-cost trade-off analysis.</li>
<li>Learn about lead/Lag scheduling and its application in projects.</li>
</ul>
<h3>Unit 4: Proactive Project Risk Management as Project Management Skills Training</h3>
<ul>
<li>Distinguish between risk and uncertainty.</li>
<li>Evaluate attitudes towards risk.</li>
<li>Risk identification: techniques, factors, and sources.</li>
<li>Approaches to risk analysis.</li>
<li>Learn about qualifying and quantifying risk probabilities and impacts.</li>
<li>Address the subjective aspects of risk management.</li>
<li>Formulate risk management strategies.</li>
</ul>
<h3>Unit 5: Executing the Advanced Project Management Course</h3>
<ul>
<li>Implementation of Lean Construction Strategies.</li>
<li>Techniques for successful staff acquisition.</li>
<li>Team development and motivation best practices.</li>
<li>Compare leadership and management.</li>
<li>What are diverse management styles and conflict resolution?</li>
</ul>
<h3>Unit 6: Monitoring and Controlling in Corporate Project Management Training</h3>
<ul>
<li>Utilize Earned Value Management to measure achievement.</li>
<li>Enact risk management strategies.</li>
<li>Effective practices for project closure.</li>
</ul>">

Kuala Lumpur (Malaysia)

09 - 13 Feb 2025

4400 Euro

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Electrical Faults: Causes, Analysis, Detection & Remedies Conference - (C 8010)

Introduction:</h2>
The electrical fault analysis, remedies, detection, and solutions conference calculates fault currents in practical electrical power systems. Short-circuit currents are associated with large amounts of very destructive energy. Therefore, calculations must be made to ensure that the short-circuit ratings of equipment are adequate to cater to these high currents. An accurate assessment of these currents is also essential for determining the settings of the system protection devices.
The analysis methods used throughout the industry are thoroughly explained in this seminar. A robust engineering software package that makes complex and repetitive calculations easy to follow and document is used throughout the workshop to ensure that attention to detail is not compromised and minimum simplifications are made. A considerable portion of the conference is devoted to applying these methods to practical systems, starting from the preparation of the system for analysis through the calculation process, by manual calculation, and by the use of computer analysis to the point of application of the results.
The electrical fault analysis, remedies, detection, and solutions conference is illustrated by practical examples of systems, including ones explained in detail in industrial standards that engineers need to be familiar with and able to follow and apply. Finally, industrial software programs capable of modelling complex electrical systems and making power system fault analysis a relatively easy task for engineers are introduced, provided that one can explain and understand the results a computer program gives.
This electrical fault analysis, remedies, detection, and solutions seminar is essential as with any computer software-based application where the input data are wrong; for whatever reason, the results are also insufficient. One needs to be able to observe such errors and make engineering judgments for their correction.
<h2>Understanding Electrical Faults and Remedies:</h2>
Electrical fault analysis is critical in operational safety and system reliability. During this electrical fault analysis, remedies, detection, and solutions conference, attendees will be able to delve into an electrical fault-finding course that covers various types of faults typical in power systems. Detailed discussions on the causes of faults in the power system will be coupled with strategies for effective electrical detection and remedying electric procedures.
Participants will engage in an electric root cause analysis course to enhance their understanding of what causes electrical resistance and the effects of electrical faults. Fundamentally, this electrical fault analysis, remedies, detection, and solutions course aims to define electrical faults in technical terms, provide an electrical fault definition, and explain the meaning of electrical faults through interactive sessions, case studies, and hands-on application of software tools.
The insights of this electrical fault analysis, remedies, detection, and solutions conference participants will be gained here to empower you with theoretical knowledge and practical skills in handling and preventing potential electrical faults, ensuring you can apply a reliable electrical remedial approach in your field.
<h2>Targeted Groups:</h2>
<ul>
<li>Electricians.</li>
<li>Design electrical engineers.</li>
<li>Electrical supervisors.</li>
<li>Plant electricians.</li>
<li>Operations and maintenance engineers, supervisors and technicians.</li>
<li>Maintenance technicians.</li>
</ul>
<h2>Conference Objectives:</h2>
At the end of this electrical fault analysis, remedies, detection, and solutions conference, the participants will be able to:
<ul>
<li>Learn about the basic theory of the three-phase power system under balanced and unbalanced conditions.</li>
<li>Understand the per-unit system and analytical circuit-based techniques to calculate industrial power systems for faults.</li>
<li>Learn advanced engineering math software that can be used to make complex and complicated calculations an easy task.</li>
<li>Understand the balanced three-phase and unbalanced faults and their analysis using symmetrical components.</li>
<li>Learn about applying impedance reduction techniques and positive, negative, and zero sequence circuits and their interconnection for faults.</li>
<li>Learn about the CAD-driven, PC-based software that can be used first to confirm the results of industrial power systems to be studied and analyzed during the conference and its use for analyzing more complicated systems.</li>
<li>Learn how to collect data and information needed for a power system in a structured way before fault analysis.</li>
</ul>
<h2>Targeted Competencies:</h2>
At this electrical fault analysis, remedies, detection, and solutions conference, the target audience will be able to:
<ul>
<li>Learn about the identification of causes of electrical faults.</li>
<li>Understand three-phase short circuit currents.</li>
<li>Understand the recognition of unsymmetrical faults in transformers.</li>
<li>What are Partial discharge phenomena, and how do you apply the required analysis?</li>
<li>Understand the representation of unsymmetrical faults in a power system.</li>
<li>Learn about manual and software-assisted calculation of fault currents.</li>
<li>Simulation for protection relay configuration.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Introduction to Fault Analysis:</h3>
<ul>
<li>Source of fault current.</li>
<li>Fault statistics.</li>
<li>Basic assumptions.</li>
<li>Short-circuit rating of equipment.</li>
<li>Select the correct switchgear rating for fault duties.</li>
<li>Overview of per-unit system.</li>
<li>One-line diagrams.</li>
<li>Learn about sources of impedance data for all items of plant.</li>
<li>Overview of tutorial to demonstrate the preparation of a system for the study.</li>
<li>Learn about the introduction to the engineering software used throughout the conference to make complex and repetitive calculations as accurate as possible.</li>
</ul>
<h3>Unit 2: Three-Phase Short-Circuit Currents:</h3>
<ul>
<li>Manual calculation of three-phase short-circuit current.</li>
<li>Circuit reduction techniques.</li>
<li>Industrial systems.</li>
<li>Electricity supply systems.</li>
<li>Understand what the tutorial is based on attendees' plans.</li>
<li>Cables subjected to short-circuit currents.</li>
<li>Compliance with regulations.</li>
</ul>
<h3>Unit 3: Unsymmetrical Fault Conditions:</h3>
<ul>
<li>Overview of symmetrical components.</li>
<li>Consideration of various fault types.</li>
<li>Sequence networks.</li>
<li>Understand the consideration of phase shift in two-winding transformers.</li>
<li>Consideration of earth impedance.</li>
<li>Consideration of three-winding transformers.</li>
</ul>
<h3>Unit 4: Representation of Unsymmetrical Faults in Power Systems:</h3>
<ul>
<li>Fault diagrams.</li>
<li>Learn what interconnected sequence networks are.</li>
<li>Understand special considerations concerning the limitation of earth fault current.</li>
<li>Overview of demonstration examples based on industrial power systems.</li>
</ul>
<h3>Unit 5: Computer-Based Calculation of Faults:</h3>
<ul>
<li>Overview of introduction to a scaled-down industrial program capable of modelling complex power systems under fault conditions.</li>
<li>Use of the software program in practical studies (checking manual calculations).</li>
<li>Industrial standards.</li>
</ul>">

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Fundamentals of Finance & Accounting Training Conference - (C 8013)

Introduction</h2>
Financial skills and expertise are critical for managers across all types of organizations. A solid understanding of economic principles is increasingly essential in an era marked by a more complex business environment and a greater emphasis on financial delegation.
This interactive and engaging fundamentals of finance and accounting program is designed to bridge the gap for those senior professionals who have yet to undergo formal training in finance and feel discomfort when required to engage in financial discourse with their colleagues and finance professionals. Our Fundamentals of Finance and Accounting Course aims to demystify financial terminology and concepts, granting participants the confidence to navigate the world of finance easily.
In our unique segment tailored for aspiring MBA candidates or business professionals, we dive into the MBA Fundamentals of Accounting and Finance. This comprehensive module offers an accelerated overview of the critical financial accounting fundamentals that form the cornerstone of business education, equipping participants with the skills required for high-level financial analysis and decision-making.
<h2>Accounting Fundamentals Certificate</h2>
Upon completing this fundamentals of finance and accounting conference, participants may be eligible for an Accounting Fundamentals Certificate, demonstrating their proficiency in the core principles of finance and accounting and enhancing their career prospects in the competitive business arena.
The Finance Fundamentals and Accounting Fundamentals course provides a robust foundation for participants to understand and apply finance and accounting practices within their respective roles, nurturing informed decision-makers and strategic thinkers in finance and business.
<h2>Targeted Groups</h2>
<ul>
<li>All Staff with Financial Responsibility.</li>
<li>Finance Professionals are seeking a refresher.</li>
<li>Individuals involved in Business Decision-Making.</li>
<li>Managers anticipating career development.</li>
<li>Strategy and Planning Professionals.</li>
<li>Corporate Communication and Investor Relations Professionals.</li>
<li>Employees who aspire to broaden their knowledge to advance their careers.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this fundamentals of finance and accounting conference, participants will:
<ul>
<li>Develop the ability to read and interpret financial statements.</li>
<li>Engage in rigorous analysis of business performance.</li>
<li>Actively contribute to cash and working capital management.</li>
<li>Construct precise budgets and manage costs effectively.</li>
<li>Use business cases and financing techniques to enhance decision-making.</li>
<li>Grasp the essentials of financial accounting as it pertains to their businesses.</li>
<li>Confidently interpret their organization's financial signals.</li>
<li>Speak and understand the language of finance proficiently.</li>
<li>Comprehend balance sheets and profit-and-loss statements.</li>
<li>Manage and control company cash flows intelligently.</li>
</ul>
<h2>Targeted Competencies</h2>
At this fundamental finance and accounting conference, the target audience will be able to:
<ul>
<li>Comprehension of financial statements.</li>
<li>Proficiency in financial analysis.</li>
<li>Strategies for effective working capital management.</li>
<li>Skills in preparing operating budgets.</li>
<li>Aptitude for making informed capital budget decisions.</li>
<li>Enhanced financial decision-making abilities.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: The Basics</h3>
<ul>
<li>Understanding accounting terminology and policies.</li>
<li>Recognizing accounting as an essential information system.</li>
<li>Deciphering the accounting equation.</li>
<li>Exploring Generally Accepted Accounting Principles (GAAP).</li>
<li>Distinguishing between cash and accrual basis accounting.</li>
<li>Construction of basic cash flow statements.</li>
<li>Navigating an annual report with ease.</li>
<li>Discussing the yearly report package contents.</li>
<li>Examining the role of external auditors.</li>
<li>Analyzing the accountant's report and auditor's opinion.</li>
</ul>
<h3>Unit 2: How To Interpret Accounts and Financial Statement Analysis</h3>
<ul>
<li>Crafting income statements and balance sheets imbued with clarity.</li>
<li>Calculating financial and liquidity ratios.</li>
<li>Understanding the cash conversion cycle.</li>
<li>Mastering working capital management.</li>
<li>Evaluating profitability and gearing ratios.</li>
<li>Employing the Du Pont Formula in performance assessment.</li>
<li>Conducting comprehensive financial and non-financial analyses.</li>
<li>Undertaking credit analysis with precision.</li>
<li>Utilizing Z-Scores and credit ratings effectively.</li>
<li>Informing bank lending decisions.</li>
</ul>
<h3>Unit 3: Planning for Profit</h3>
<ul>
<li>Delving into the intricacies of cost management.</li>
<li>Planning for cost reduction and profit maximization.</li>
<li>Analyzing fixed and variable costs within income statements.</li>
<li>Applying break-even analysis to business scenarios.</li>
<li>Utilizing contribution margin for profitability strategies.</li>
<li>Exploring costing approaches such as complete absorption, Marginal, and Activity-Based Costing (ABC).</li>
<li>Implementing standard costing methods.</li>
<li>Incorporating new cost management ideas based on lean principles.</li>
</ul>
<h3>Unit 4: Budgeting in Today's Competitive Business</h3>
<ul>
<li>Understanding the vital process of budgeting.</li>
<li>The role of budgeting.</li>
<li>Navigating the annual budgeting cycle.</li>
<li>Identifying and addressing budgeting variances.</li>
<li>Discussing various contemporary budgeting systems.</li>
<li>Sharing practical budgeting tips and techniques.</li>
<li>Performing variance analysis with accuracy.</li>
</ul>
<h3>Unit 5: Cash Flow and Investment Decisions</h3>
<ul>
<li>Exploring the realms of capital budgeting.</li>
<li>Calculating the Weighted Average Cost of Capital (WACC).</li>
<li>Applying Present Value (PV) in forecasting.</li>
<li>Determining the Internal Rate of Return (IRR) method.</li>
<li>Evaluating investment opportunities with the profitability index.</li>
<li>Mastering the nuances of discounted cash flow analysis.</li>
</ul>">

Sharm El-Sheikh (Egypt)

26 - 30 Jan 2025

4500 Euro

Kuala Lumpur (Malaysia)

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Mastering Heat Exchangers: Types, Applications, Design, Operation, and Maintenance - (C 8014)

Introduction</h2>
Heat exchangers are crucial and costly equipment used in various industries. This heat exchanger design, types, operation, and maintenance conference equips you with an in-depth understanding of the fundamental principles of heat transfer, fluid flow, and their applications in designing and operating multiple heat exchangers such as shell and tube, plate, air-cooled, and speciality units, enhancing their efficiency and extending their service life.
A meticulous presentation of the main types of industrial heat exchangers, their distinguishing features and aspects, will be delivered, providing practical guidelines for selecting the appropriate type for particular applications.
At this heat exchanger design, types, operation, and maintenance conference, You will gain a firmer grasp of how to apply the relevant API, TEMA, and ASME codes, standards, and best practices. Discussions will include the fabrication, materials of construction, costs of tubular units, condensers, and reboilers, the impact and mitigation of fouling, and the causes and prevention of exchanger tube vibration and damage.
<h2>Understanding What a Heat Exchanger Is</h2>
Heat exchanger training is a critical component for those involved in operating and maintaining heat exchangers across several industries. This comprehensive heat exchanger course covers the myriad aspects crucial to mastering heat exchangers, including their types, applications, and various design considerations.
With a focus on enhancing knowledge of the applications of heat exchangers and understanding the different types of heat exchangers, this heat exchanger design, types, operation, and maintenance course offers a substantial amount of information relevant to heat exchanger types and applications, as well as addressing the heat exchanger maintenance procedures that are essential for prolonging the life of these critical components.
<h2>Targeted Groups</h2>
<ul>
<li>Maintenance Professionals.</li>
<li>Inspection Personnel.</li>
<li>Process Supervisors.</li>
<li>Plant Operators.</li>
<li>Plant/Technical Managers.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this heat exchanger design, types, operation, and maintenance conference, participants will be able to:
<ul>
<li>Highlight the pivotal function and significance of heat exchangers in cost-effective plant operations.</li>
<li>Clearly understand the fundamentals of heat transfer, hydraulics, and fluid flow and their application in the thermal design of heat exchangers.</li>
<li>Offer methodologies for the mechanical design of heat exchangers following industry codes, standards, and best practices, specifically ASME BPVC Section VIII, TEMA, and API 660, 661, and 662.</li>
<li>Understand the cost-effective technologies and best practices for improving the performance of heat exchangers.</li>
<li>Gain essential integrated knowledge about heat exchangers' hydraulic, thermal, and mechanical design.</li>
<li>Understand, predict, and identify causes of performance degradation and damage mechanisms that affect heat exchangers' fitness for continued service, thereby reducing the risk of potential failures and waste of energy.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this heat exchanger design, types, operation, and maintenance conference, the participants will be able to:
<ul>
<li>Heat exchangers design characteristics.</li>
<li>Understanding of heat transfer principles.</li>
<li>Understand international codes and standards for fabrication, operation, and maintenance.</li>
<li>Problems in operation: Fouling and performance monitoring.</li>
<li>Learn about inspection of corrosion, erosion, and structural integrity.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Types and Application of Heat Exchangers</h3>
<ul>
<li>Overview and fundamentals.</li>
<li>Understand the significance of heat exchange in the petroleum, petrochemical, and process industries.</li>
<li>What are heat transfer fundamentals and heat transfer coefficients?</li>
<li>Heat exchanger types and applications.</li>
<li>Shell and tube heat exchangers.</li>
<li>Compact heat exchangers.</li>
<li>Plate heat exchangers.</li>
<li>Learn how to print circuit heat exchangers.</li>
<li>Heat pipes.</li>
<li>Air-cooled heat exchangers.</li>
<li>Regenerative heat exchangers.</li>
<li>Geometry of Shell and Tube Heat Exchangers (STHE) and Double Pipes - TEMA nomenclature, front-end head types, shell types, rear-end types, double pipe units, and selection guidelines.</li>
</ul>
<h3>Unit 2: Thermal and Hydraulic Design of Heat Exchangers</h3>
<ul>
<li>Size and Specifying the heat exchanger.</li>
<li>Temperature difference in STHE.</li>
<li>Learn about countercurrent, co-current, and cross-current.</li>
<li>TEMA flow arrangements and comparisons.</li>
<li>Worked example.</li>
<li>Velocity triangles and performance were derived from the first principles.</li>
<li>Pump performance curves: head capacity, power, efficiency.</li>
<li>Understand the system curve: static, friction, and pressure head components.</li>
<li>Learn about fluid flow and pressure drop.</li>
<li>Shell and tube heat exchangers.</li>
<li>Plate heat exchangers.</li>
<li>General design considerations.</li>
<li>Condensers and Reboilers.</li>
</ul>
<h3>Unit 3: Mechanical Design of Heat Exchangers</h3>
<ul>
<li>What are mechanical design, construction codes, and best practices?</li>
<li>ASME B&PVC Section VIII.</li>
<li>API 660, 661, and 662.</li>
<li>TEMA.</li>
<li>Learn the basic design of heat exchangers - S&THE, PHE, and ACHE.</li>
<li>Special design considerations.</li>
<li>Piping loads on exchanger nozzles.</li>
<li>Impact of service conditions on material selection.</li>
<li>Shell and tube heat exchangers.</li>
<li>Plate heat exchangers.</li>
<li>Learn about construction materials for heat exchangers.</li>
<li>Fabrication of heat exchangers.</li>
</ul>
<h3>Unit 4: Operation and Maintenance of Heat Exchangers</h3>
<ul>
<li>Foul in heat exchangers.</li>
<li>Learn about types of mechanisms and their economic impact on design and operation.</li>
<li>Fouling mitigation by design.</li>
<li>Understand foul mitigation by operation and maintenance.</li>
<li>Understand corrosion and erosion in heat exchangers.</li>
<li>Heat Exchanger Inspection Methods.</li>
<li>Operation and Troubleshooting.</li>
<li>Performance monitoring and Testing.</li>
<li>Flow-induced vibration, mechanisms, vibration prediction, damage numbers, and design procedure to avoid vibration, including baffle selection, rod baffle exchangers, and twisted tube exchangers.</li>
<li>Cleans strategies and methods: S&THE, PHE, ACHE.</li>
<li>Heat Exchanger Repairs.</li>
<li>What are the removal and replacement of heat exchangers?</li>
<li>Learn about cost-effective maintenance and repair of heat exchangers.</li>
</ul>
<h3>Unit 5: Performance Enhancement and Optimization of Heat Exchangers</h3>
<ul>
<li>Heat transfer augmentation techniques.</li>
<li>Finned tubes.</li>
<li>Understand in-tube enhancement, Tube inserts, and sintered coatings.</li>
<li>Tube Bundle Replacement - Alternative enhanced tube bundle designs.</li>
<li>Rod baffle.</li>
<li>Heli baffle.</li>
<li>Twisted tube.</li>
<li>Pinch technology.</li>
<li>Heat exchanger train optimization.</li>
<li>Heat integration basics.</li>
</ul>">

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Human Resources Management (HR Professional) Training Conference - (C 8015)

Introduction</h2>
This HR professional and human resources management program deals with the latest innovations and direction of today's Human Resource Departments. This essential HR professional and human resources management program will provide you with the best new techniques, processes, and direction leading HR departments need to take to be world-class.
Rapid and radical change is affecting the whole of the world. Some parts of the Middle East are facing significant challenges in terms of growth and competition. In other places, the key to an organization's success is controlling costs and maintaining market competitiveness. In these circumstances, companies are increasingly searching for a source of competitive advantage through HR.
<h2>HR Management Training and Development</h2>
Participants can engage with various HR training and development aspects throughout this comprehensive HR management training conference. These will include elements of the best course for HR professionals and hands-on experience with human resource workshops. The training will focus on knowledge acquisition and building practical skills appropriate for an HR training seminar.
With an introduction to HR course built in, those new to the field or looking to reaffirm their understanding will find their needs met. This human resource management training program emphasizes an introduction to human resource management that is both in-depth and accessible, bridging the gap between theoretical knowledge and real-world application.
As part of the HR professional and human resources management conference, information on furthering your expertise through HR certification for beginners and identifying additional HR training will be provided. We discuss what constitutes beneficial HR training and how to select from available HR seminars to further my professional growth.
Training for HR professionals should encapsulate strategic awareness and development, an essential component of any HR management training conference. During the event, participants will focus on how human resources and training intersect to create organizational value and leverage this intersection for strategic advantage.
<h2>Targeted Groups</h2>
<ul>
<li>Human Resources Managers.</li>
<li>Business Partners.</li>
<li>Managers, Supervisors, and Team Leaders.</li>
<li>Specialists.</li>
<li>People who want to gain excellent HR skills to enhance their profile and career.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this HR professional and human resources management conference, the participants will be able to:
<ul>
<li>Master the new HR strategic process.</li>
<li>Transform strategic requirements into HR objectives using the 6 S model.</li>
<li>Create HR strategic action plans to achieve business objectives.</li>
<li>Provide innovative predictive information.</li>
<li>Have practiced business information interviews and presenting results</li>
<li>See the big picture for the future of employment and performance through people.</li>
<li>Build their professional confidence.</li>
<li>Identify the context for change – the economic and social changes driving employment change.</li>
<li>Identify current employment practices and establish an agenda for change.</li>
<li>Look at international developments in employment practices.</li>
<li>Establish a series of best practices covering such issues as Leadership and Management Style, Recruitment and Retention, Performance Management, Work Organisation, Equal Opportunities, Industrial Democracy, Employee Relations and Communications, Consultation and Involvement.</li>
<li>Use a strategic model to build an HR strategy and know where strategy fits into corporate business.</li>
<li>Write business action plans to delegate strategic tasks.</li>
<li>Build and produce high-level management information.</li>
<li>Know what HR trends to report on and be able to master emergency planning.</li>
<li>Translate current trends to maximize maximized capital investment.</li>
<li>Do executive briefings to gather and disseminate information</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this HR professional and human resources management conference, the target competencies will be able to:
<ul>
<li>Practice developing strategies.</li>
<li>Planning.</li>
<li>Analytical thinking.</li>
<li>Learn about creativity and step innovation.</li>
<li>Writing outlines for the 6 S process.</li>
<li>Mastery of the construction of Business action plans.</li>
<li>Use and mastery of HR statistical packages.</li>
<li>Personal presentation skills.</li>
<li>International HR law.</li>
<li>Manpower planning.</li>
<li>Use and mastery of different leadership styles.</li>
<li>Review recruitment and selection.</li>
<li>Use performance management tools.</li>
<li>Review the use of competencies.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: The Formulation of Strategy, How it Works – The Process Explained</h3>
<ul>
<li>Why is taking HR to the executive level such a good idea? More significant opportunities, bigger jobs, and long-term security are what world-class businesses want.</li>
<li>Where does strategy fit with the Vision, mission, and operating plans?</li>
<li>Traditional approach to strategic planning.</li>
<li>The new HR model.</li>
<li>10 steps needed to form an HR strategy.</li>
<li>What is The strategic model of how it works?</li>
</ul>
<h3>Unit 2: Translating Strategic Requirements into Business Action Plans – Including the Formation of HR Budgets</h3>
<ul>
<li>What is the formation of strategic objectives, and how do we translate them into the HR 6 S model?</li>
<li>Build business action plans.</li>
<li>Building strategic action plans, getting others committed to No SAP, and what can happen.</li>
<li>Producing Executive financial information – unit costs and spend analysis.</li>
</ul>
<h3>Unit 3: Mastering Predictive Trends and Management Information – Getting the Big Picture</h3>
<ul>
<li>Why do executives need predictive information?</li>
<li>The executive must be good at predictive information in trend analysis.</li>
<li>Analyze for predictive planning and trend analysis.</li>
<li>Other predictive factors to review are succession planning and emergency planning.</li>
</ul>
<h3>Unit 4: Key Performance Factors – Maximizing Human Capital</h3>
<ul>
<li>Understand measurement tools in organizational and corporate culture.</li>
<li>Relationship between performance and competence.</li>
<li>Valuing human capital and how to do it.</li>
<li>Critical performance indicators.</li>
<li>Present at the executive level.</li>
</ul>
<h3>Unit 5: Understanding and Being Able to Act on High-Level HR Trends</h3>
<ul>
<li>World trends in employment, inclusion, and new employee expectations.</li>
<li>World business trends in leadership, team working, and employment/supervision ratios.</li>
<li>Change trends relating to HR.</li>
</ul>
<h3>Unit 6: The Context for Change</h3>
<ul>
<li>What is the big picture of free trade agreements, world trade organizations, single currency, and social changes?</li>
<li>The strategic response.</li>
<li>Leadership and management style.</li>
<li>Recruitment and retention.</li>
</ul>
<h3>Unit 7: Managing Performance, Behaviour, and Culture</h3>
<ul>
<li>Performance management for grown-ups.</li>
<li>Improve managerial performance.</li>
<li>The psychological contract.</li>
<li>Climate and culture.</li>
<li>Coaching, mentoring, counseling, and giving feedback.</li>
</ul>
<h3>Unit 8: Implications for Employment Practice</h3>
<ul>
<li>Work organization.</li>
<li>The use of competencies.</li>
<li>Human capital management.</li>
</ul>
<h3>Unit 9: Employee Relations</h3>
<ul>
<li>Rights vs. responsibilities.</li>
<li>Poor performance procedure.</li>
<li>Disciplinary procedure.</li>
<li>Grievances.</li>
<li>Equal opportunities.</li>
</ul>
<h3>Unit 10: The Future of Employment Practices</h3>
<ul>
<li>Industrial democracy.</li>
<li>The role of employee representatives.</li>
<li>Communications.</li>
<li>Consultation.</li>
<li>Involvement.</li>
</ul>">

Sharm El-Sheikh (Egypt)

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Inspirational Leadership: Strategy, Culture, and Change Conference - (C 8016)

Introduction</h2>
Do you aspire to lift your team to new heights, achieving remarkable performance and realizing their full potential? Do you envision an organizational culture that captivates and empowers your team? The cornerstone of such an aspirational establishment is the presence of inspirational leadership. This concept amalgamates the ethos of nurturing a shared vision, promoting a culture of mutual respect, and fostering an environment where every individual's contribution is valued.
In leadership, inspiration is not merely an option but a necessity that compels leaders to harness their strengths and inculcate trust, paving the way for effective action. This comprehensive inspirational leadership strategy, culture, and change program delves into the quintessence of being an inspirational leader within the ambit of your organization's strategy and culture, equipped with a repertoire of tools and techniques designed to bolster leadership capabilities and formulate a strategic response commensurate with the exigencies of the role.
<h3>Inspirational Leadership Training: Defining and Cultivating Influence</h3>
Inspirational leadership is an art form that requires both innate talent and honed skills. This inspirational leadership strategy, culture, and change course is tailored to incorporate inspirational leadership training, providing participants with the skills to inspire and motivate their teams. Leaders will learn how to build a cohesive and strategic vision, embody inspirational leadership skills, and create a culture that encourages innovation and change.
<h2>Targeted Groups</h2>
<ul>
<li>Head of Departments.</li>
<li>Managers.</li>
<li>Supervisors.</li>
<li>Team Leaders.</li>
<li>HR Staff.</li>
<li>Individuals who aspire to enhance their leadership capabilities to propel their careers.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this inspiring leadership conference, participants will:
<ul>
<li>Articulate a clear and engaging organizational vision.</li>
<li>Assess the broader environmental influences on strategy.</li>
<li>Pinpoint critical aspects of their organizational culture and evaluate its alignment with the organizational direction.</li>
<li>Recognize opportunities for innovation within the organization.</li>
<li>Craft compelling messages for their teams.</li>
<li>Gain insights into organizational culture and its impact on performance.</li>
<li>Improve interpersonal relationships within the team.</li>
<li>Identify behaviors that engender trust and exert influence.</li>
<li>Devise a robust change management plan to navigate the global business landscape.</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this inspiring leadership conference, target competencies will:
<ul>
<li>Emotional Intelligence.</li>
<li>Strategic direction and organizational alignment.</li>
<li>Personal credibility and trusted influence.</li>
<li>Communication skills.</li>
<li>Leadership in driving organizational change.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Leading The Strategic Vision</h3>
<ul>
<li>Crafting an inspiring organizational vision.</li>
<li>Behavioral and values alignment with stakeholder support for the vision.</li>
<li>Identifying leadership traits instrumental in realizing the vision.</li>
<li>Exploring key queries about leadership.</li>
<li>Techniques for inspiring team members.</li>
<li>Personal leadership challenges and solutions.</li>
</ul>
<h3>Unit 2: Strategy and The Organisation</h3>
<ul>
<li>Assessing the impact of global dynamics on business.</li>
<li>SWOT analysis to gauge current organizational standing.</li>
<li>Ensuring strategy supports the vision with insights from Porter's Five Forces.</li>
<li>Customer-centric strategies and their efficacy in meeting consumer needs.</li>
<li>Forecasting future needs and strategic planning.</li>
<li>Strategy trees to guarantee strategic alignment.</li>
</ul>
<h3>Unit 3: Inspirational Leadership and Culture</h3>
<ul>
<li>Understanding the shadow of the leader and its effects.</li>
<li>Influence of leadership on organizational climate and culture.</li>
<li>The significance of organizational culture.</li>
<li>Utilizing McKinsey 7S framework for organizational analysis.</li>
<li>Recognizing cultural attributes within an organization.</li>
<li>Assessing cultural compatibility with vision and strategy.</li>
<li>Identifying potential areas for cultural transformation.</li>
</ul>
<h3>Unit 4: Generating Momentum and Leading Change</h3>
<ul>
<li>Leadership strategies for culture change.</li>
<li>Surveying various change models.</li>
<li>Planning for change utilizing Kotter's Eight-Stage model.</li>
<li>Securing support for change initiatives.</li>
<li>Strategies to counteract resistance.</li>
<li>Engaging with individual resistance and inspiring collective buy-in.</li>
</ul>
<h3>Unit 5: Inspirational Leadership: Future Action and Intent</h3>
<ul>
<li>Dissecting the anatomy of leadership.</li>
<li>Inspiring with purpose: crafting a compelling vision.</li>
<li>Inspiration through communication: perfecting the elevator speech.</li>
<li>Cultivating trust as a foundation for inspiration.</li>
<li>Activating engagement and empowering team members.</li>
<li>Action planning and reflective review for continuous improvement.</li>
</ul>">

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International Trade Law Practice Under WTO Training Conference - (C 8017)

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Leadership Mastery: Realizing Your Leadership Potential Through Self Discovery - (C 8018)

Introduction:</h2>
Developing self-discovery and personal mastery of leadership skills is more than learning to be a good manager. Outstanding leadership is, first and foremost, an "inside job". Before we can lead others with influence and confidence, we must find the inner qualities and strengths to lead ourselves with conviction. From this perspective, leadership manifests our unique personal power, purpose, and vision.
The Inner Journey of Leadership Mastery is a two-part program that focuses precisely on developing those vast inner resources we all possess.
<h2>The Essence of Personal Mastery Leadership:</h2>
Personal mastery in leadership is a critical component of evocative leadership mastery. The leadership, self-discovery, and personal mastery conference involves a deep understanding of oneself, which includes recognizing one's strengths, weaknesses, values, and worldview.
Leaders are better equipped to influence and motivate their teams through personal mastery, steering them toward success. The leadership mastery course emphasizes the importance of personal mastery as the cornerstone of effective leadership practice.
<h3>The Art of Leadership Mastery:</h3>
The leadership mastery conference involves a holistic approach to leading with vision, creativity, and empathy. By attending the leadership mastery conference, participants immerse themselves in the transformative process of personal mastery and leadership.
This leadership, self-discovery, and personal mastery conference unveils the synergistic connection between self-discovery, life mastery, and leading with impact, empowering attendees to become evocative and innovative leaders in their respective fields.
<h2>Targeted Groups:</h2>
<ul>
<li>Managers.</li>
<li>Supervisors and Team Leaders.</li>
<li>Employees being prepared for a managerial or supervisory role.</li>
</ul>
<h2>Conference Objectives:</h2>
Upon the end of this leadership, self-discovery, and personal mastery conference, the participants will be able to:
<ul>
<li>View leadership from a new and higher-level perspective.</li>
<li>Discover and analyze their leadership style and tendencies.</li>
<li>Grow in personal power and effectiveness.</li>
<li>Discover and build upon their intrinsic leadership qualities.</li>
<li>Understand, develop, and employ the emotional forces within them.</li>
<li>Develop the critical interpersonal skills essential for leading others.</li>
<li>Build a culture that promotes innovation and creativity.</li>
<li>Becoming familiar with different styles of thinking and identifying their personal preferences.</li>
<li>Develop creativity for transformational leadership.</li>
<li>Learn how to find out what they don't know—and solve the real problem.</li>
<li>Challenge existing approaches to workplace issues.</li>
<li>Develop flexible, creative, and well-motivated teams.</li>
<li>Understand themselves and their potential more clearly.</li>
<li>Recognize their own emotions as well as the emotions of others</li>
<li>Resolve conflict more effectively.</li>
<li>Improve their ability to communicate, influence, and work with others.</li>
</ul>
<h2>Targeted Competencies:</h2>
By the end of this leadership, self-discovery, and personal mastery conference, the target competencies will be able to:
<ul>
<li>Leadership skills.</li>
<li>Team management.</li>
<li>Performance management.</li>
<li>Communication skills.</li>
<li>Emotional intelligence.</li>
<li>Innovation and creativity.</li>
<li>Problem-solving.</li>
<li>Decision making.</li>
<li>Time management.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Master Keys of Effective Leadership:</h3>
<ul>
<li>The principles of leadership.</li>
<li>The mind of the leader.</li>
<li>Learn about the heart of the leader.</li>
<li>The practices of influential leaders.</li>
<li>The five roles leaders play.</li>
<li>Leadership self-assessment.</li>
<li>Rebalance your leadership style for optimal results.</li>
</ul>
<h3>Unit 2: Towards Emotional Self-Awareness:</h3>
<ul>
<li>Growing your power.</li>
<li>Achieving emotional excellence.</li>
<li>Self-leadership through inner mastery.</li>
<li>Success through a positive attitude.</li>
<li>Your time and your life.</li>
<li>Increasing personal productivity.</li>
<li>Direction through personal integrity.</li>
<li>Designing a strategic plan for your life and career.</li>
</ul>
<h3>Unit 3: Mastering People Skills:</h3>
<ul>
<li>Understanding interdependence.</li>
<li>Winning through effective communication.</li>
<li>The active listening model.</li>
<li>The four styles of communication.</li>
<li>Dealing with conflict constructively.</li>
<li>Using the principles of influence and persuasion.</li>
<li>Speaking and presenting skillfully.</li>
<li>The art of win-win negotiation.</li>
</ul>
<h3>Unit 4: Building and Leading Extraordinary Teams:</h3>
<ul>
<li>How does a high-performing team differ from a traditional workgroup?</li>
<li>The three elements of high-performance teams.</li>
<li>Understanding the four types of teams.</li>
<li>The stages of team development.</li>
<li>Team dynamics: How teams work.</li>
<li>Understanding and optimizing team member styles.</li>
<li>Leading through trust.</li>
<li>Leading through change.</li>
</ul>
<h3>Unit 5: Performance Management:</h3>
<ul>
<li>Igniting team creativity.</li>
<li>The art of practical coaching.</li>
<li>Conducting effective performance discussions.</li>
<li>Positive discipline through expectations.</li>
<li>Delegating and empowering the right way.</li>
<li>The situational leadership model.</li>
<li>How to analyze development needs.</li>
<li>Using practical tools for managing performance.</li>
</ul>
<h3>Unit 6: Understanding Your Creativity:</h3>
<ul>
<li>Creativity and your personality.</li>
<li>Understand and use personality styles as a management tool.</li>
<li>Creative flexibility to manage effectively.</li>
<li>Importance of perception.</li>
<li>Maximizing our perceptual ability.</li>
<li>Creativity and the holistic model.</li>
<li>Creative people from the past.</li>
<li>Building a creative model.</li>
</ul>
<h3>Unit 7: Generating Creativity:</h3>
<ul>
<li>Understand how creative thinking works.</li>
<li>Developing openness to new ideas.</li>
<li>The creative mind: whole brain thinking.</li>
<li>Distinguish stages of the creative process.</li>
<li>Recognize what makes excellent creative thinking.</li>
<li>Identify and understand the creativity in others.</li>
<li>Developing a creative environment.</li>
<li>Consciousness and competence.</li>
</ul>
<h3>Unit 8: Strategies for Creative Problem Solving:</h3>
<ul>
<li>Problem-solving strategies.</li>
<li>Getting in the right mindset.</li>
<li>Taking risks and looking for paradigm shifts.</li>
<li>Defining the real problem.</li>
<li>Recognizing mental blocks to creativity.</li>
<li>Brainstorming for solutions.</li>
<li>Utilizing the SLIP technique.</li>
<li>Utilizing the drill-down funnel.</li>
</ul>
<h3>Unit 9: Encouraging a Creative Climate at Work:</h3>
<ul>
<li>Releasing creativity at work.</li>
<li>Fostering creativity.</li>
<li>Incubating ideas.</li>
<li>Challenging assumptions.</li>
<li>Creativity for business breakthroughs.</li>
<li>Sharpen your creative thinking: metaphors and analogies.</li>
<li>Releasing Creativity through Coaching.</li>
</ul>
<h3>Unit 10: Leading on The Creative Edge:</h3>
<ul>
<li>Innovative leadership for excellent performance.</li>
<li>Convergent and divergent thinking skills.</li>
<li>Developing creative potential in teams.</li>
<li>Understanding creative people.</li>
<li>Motivating creative individuals at work.</li>
<li>Interacting creatively.</li>
<li>Planning your creative future.</li>
</ul>">

Sharm El-Sheikh (Egypt)

02 - 13 Mar 2025

8000 Euro

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Leadership, Innovation & Enterprise Skills Conference - (C 8019)

Introduction</h2>
In a dynamic business landscape, the imperative to cultivate exemplary figures who drive operational excellence and foster a culture of leadership, innovation, and enterprise is paramount and needed in the workplace.
This leadership, innovation, and enterprise conference is tailored to professionals and leaders keen to refine their leadership prowess and instill a spirit of ingenuity and enterprise within their teams.
Participants in this leadership, innovation, and enterprise conference will embark on a transformative journey to explore and enhance their leadership potential, deeply integrating innovation and enterprise within their leadership philosophy.
<h2>The Essence of Enterprise Leadership</h2>
Enterprise leadership embodies a multifaceted leadership approach that transcends traditional management practices. This leadership, innovation, and enterprise workshop involves inspiring a shared vision, fostering an environment conducive to innovative thinking, and mobilizing individuals to navigate change with agility and strategic focus.
At this leadership, innovation, and enterprise conference, we delve into the essence of enterprise leadership, revealing its critical role in setting the stage for a thriving, forward-thinking, and resilient organization.
<h2>Targeted Groups</h2>
<ul>
<li>Managers</li>
<li>Supervisors</li>
<li>Team leaders</li>
<li>High-potential employees poised for supervisory or managerial positions.</li>
</ul>
<h2>Conference Objectives</h2>
By the close of the leadership, innovation, and enterprise conference, participants will be empowered to:
<ul>
<li>Hone and exhibit impactful leadership innovation.</li>
<li>Propel the exchange of visionary ideas.</li>
<li>Articulate a compelling vision, mission, and direction to their teams.</li>
<li>Ignite passion and motivation in their workforce.</li>
<li>Encourage out-of-the-box thinking among employees.</li>
<li>Foster a culture of creativity and manage it effectively.</li>
<li>Lead the charge toward organizational innovation.</li>
<li>Motivate staff and amplify productivity.</li>
<li>The transition from individual leadership and creativity competencies to robust enterprise skills.</li>
<li>Fortify group cohesion and establish positive rapport.</li>
</ul>
<h2>Targeted Competencies</h2>
At the leadership, innovation, and enterprise conference, target competencies will:
<ul>
<li>Leadership and innovation skills.</li>
<li>Team building expertise.</li>
<li>Elevated self-confidence.</li>
<li>Emotional intelligence.</li>
<li>Innovation strategies.</li>
<li>Enhanced communication abilities.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Successful Leadership Styles</h3>
<ul>
<li>Reflect on inspirational leaders and their impact.</li>
<li>Harness the power of influence in leadership.</li>
<li>Develop others through understanding and supportive leadership.</li>
<li>Embrace proactive approaches to leadership challenges.</li>
<li>Delegate effectively to empower and develop team members.</li>
<li>Utilize motivational strategies to lead effectively.</li>
</ul>
<h3>Unit 2: Driving Radical Innovation</h3>
<ul>
<li>Apply lateral thinking to encounter unconventional solutions.</li>
<li>Understand systemic innovation and its role in an organization.</li>
<li>Leverage diversity as an engine for groundbreaking ideas.</li>
<li>Nourish a fertile environment where creativity can flourish.</li>
<li>Employ creative strategies for managing change.</li>
<li>Guide teams in successfully implementing innovative solutions.</li>
</ul>
<h3>Unit 3: Entrepreneurial Leadership</h3>
<ul>
<li>Maximize your inherent leadership strengths.</li>
<li>Become an agent of environmental and organizational change.</li>
<li>Cultivate personal empowerment to inspire others.</li>
<li>Utilize transformational vocabulary to enact change.</li>
<li>Master essential communication principles for effective messaging.</li>
<li>Comprehend and utilize the three significant levels of communication.</li>
</ul>
<h3>Unit 4: Accountable Communication</h3>
<ul>
<li>Define and underscore accountability in leadership.</li>
<li>Strengthen personal credibility and trustworthiness.</li>
<li>Uphold integrity as a core leadership principle.</li>
<li>Hone sharp communication skills for every situation.</li>
<li>Listen empathetically and responsively to team input.</li>
<li>Inspire and guide team members towards collective success.</li>
</ul>
<h3>Unit 5: Developing Emotionally Intelligent Organizations</h3>
<ul>
<li>Formulate solid relationships and encourage teamwork.</li>
<li>Enhance cooperation and team-building skills.</li>
<li>Craft emotionally intelligent teams capable of superior performance.</li>
<li>Utilize emotional intelligence to resolve conflicts constructively.</li>
<li>Elevate organizational awareness for a holistic leadership view.</li>
<li>Lead and cultivate emotionally intelligent organizational cultures.</li>
</ul>
This comprehensive leadership, innovation, and enterprise conference presents an unparalleled opportunity to master the art of leadership that seamlessly blends innovation, creativity, and enterprise prowess, positioning you to lead with vision, influence, and transformative capability.">

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Leading with Excellence: Conference & Workshop for Leaders - (C 8020)

Introduction</h2>
In today's high-stakes business environment, the competitive edge hinges on a leader's proficiency in negotiation, communication, and implementation of new planning and organization processes to enhance productivity. Delegating can empower staff, driving superior performance and facilitating successful change management.
This leading with excellence conference will equip you with negotiation, persuasion, critical thinking skills, and best practices for planning and organizing work to foster a culture of leadership excellence.
Negotiation is inevitably at the heart of every process to achieve what you want or need to build an alliance or work with consultants or suppliers. At the end of each negotiation, the goal is to seek a win-win agreement. Negotiation, persuasion, and critical thinking are the skills covered in the first half of this leadership excellence conference.
Businesses, and indeed, all organizations, need more productive methods of planning, more appropriate goals, and effective means of accomplishing work. A focus on using productive best practices allows for effective and efficient management of work and making changes in the organization. Planning and organizing work and delegating to build a strong team are the skills learned in the second half of this conference.
<h3>The Excellence in Leadership Journey</h3>
This leadership excellence program segment focuses on honing the skills of leaders to foster leadership excellence. Participants will explore the facets of excellent leadership, including the attributes that distinguish exceptional leaders from the rest and methods to lead with excellence. The journey covers hands-on experiences in situation analysis, decision-making, and steering organizational direction with proficiency and ethical consideration.
This leading with excellence workshop is designed to pinpoint and instill leading to excellence in leadership within the operational sphere. Participants will engage in exercises that compel leaders to optimize workflows, streamline processes, and challenge the status quo to achieve operational excellence, further strengthening their leadership toolkit.
<h2>Targeted Groups</h2>
<ul>
<li>Head of departments.</li>
<li>Managers.</li>
<li>Supervisors.</li>
<li>Team leaders.</li>
<li>Project managers.</li>
<li>Employees groomed for managerial or supervisory roles.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this leading with excellence workshop, participants will:
<ul>
<li>Recognize aims for key alliances – how to develop and manage them.</li>
<li>Develop an effective plan and strategy for negotiations.</li>
<li>Practice and develop skills for influencing others – especially those vital to your long-term business development strategy.</li>
<li>Gain confidence as a trusted negotiator who knows which behaviors to adopt for each stage of the negotiation.</li>
<li>Successfully apply the principles of persuasion to key negotiation situations.</li>
<li>Recognize and counter the most common negotiating ploys.</li>
<li>Recognize internal and external influences on our daily planning.</li>
<li>Understand and develop the skills necessary to complete work on time.</li>
<li>Learn how to organize work and projects to complete them successfully.</li>
<li>Understand the characteristics of colleagues who work in our teams.</li>
<li>Develop positive interpersonal techniques for better team relationships.</li>
<li>Practice and develop skills for influencing others.</li>
<li>Build and maintain effective and efficient procedures in the organization.</li>
<li>Develop skills in managers that will raise colleagues' capability, skill, and morale.</li>
<li>Improved preparedness to deal with work task contingencies</li>
<li>Establish organizational and personal planning capabilities.</li>
<li>Improved performance in personal and team organization</li>
<li>Improve individual and team performance by establishing productive, effective, and efficient management procedures.</li>
<li>Learn to develop effective work and project plans for individuals and teams.</li>
<li>Learn management techniques to plan and organize work.</li>
<li>Develop skills in interpersonal interaction to better teamwork.</li>
<li>Acquire useful planning, organization, and delegation management skills.</li>
<li>Adds personal value and competency to an organization.</li>
</ul>
<h2>Targeted Competencies</h2>
By the end of this leadership excellence conference, participants will:
<ul>
<li>Leadership skills.</li>
<li>Management skills.</li>
<li>Communication skills.</li>
<li>Critical thinking.</li>
<li>Decision making.</li>
<li>Negotiation skills.</li>
<li>Performance management.</li>
<li>Planning management.</li>
<li>Personal organization.</li>
<li>Delegation skills.</li>
<li>Time management.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Developing Alliances</h3>
<ul>
<li>Characteristics of strategic alliances and market effects.</li>
<li>Cross-cultural communication in alliance building.</li>
<li>Building trust and sustaining alliance life cycles.</li>
<li>Negotiation personalities and strengths.</li>
<li>Communication strategies for relationship maintenance.</li>
<li>Development review and action planning.</li>
</ul>
<h3>Unit 2: Influence and Persuasion Skills in Managing The Alliance</h3>
<ul>
<li>Group dynamics and strategic individual approaches.</li>
<li>Maximizing the positive impact of listening.</li>
<li>Effective presentation rules for maximizing influence.</li>
<li>Aligning body language with messaging strategies.</li>
<li>Feedback loops and subsequent action planning.</li>
</ul>
<h3>Unit 3: Strategy in Negotiation Skills for Partners and Allies</h3>
<ul>
<li>Steps in win/win negotiation.</li>
<li>The keys to collaborative bargaining in partnering.</li>
<li>Leverage: What it is and how to use it.</li>
<li>Negotiation tactics and ploys.</li>
<li>Dealing with difficult negotiators and barriers.</li>
<li>Ethics in negotiation.</li>
</ul>
<h3>Unit 4: Higher Level Negotiation Skills for Challenging Situations</h3>
<ul>
<li>Listening and responding to signals and informal information.</li>
<li>Recovering from reversals, errors, and challenges.</li>
<li>Developing a climate of trust.</li>
<li>Higher-level conversation techniques.</li>
<li>Concentrating action on the needs of alliance partners.</li>
</ul>
<h3>Unit 5: Critical Thinking for Decision-Making</h3>
<ul>
<li>Information management and control.</li>
<li>Assumption validation and sourcing.</li>
<li>Problem framing strategies.</li>
<li>High-pressure decision-making techniques.</li>
</ul>
<h3>Unit 6: Creating an Attitude to Change How We Plan and Organize Work</h3>
<ul>
<li>Implementing new systems and strategic frameworks.</li>
<li>The impact of organizational change on planning.</li>
<li>Excellence standards in personal and teamwork.</li>
<li>Managing processes and planning skill set reviews.</li>
<li>Goal-setting for project initiation.</li>
</ul>
<h3>Unit 7: Importance of Planning Management</h3>
<ul>
<li>Integrating goals, scope, work structure, and management planning.</li>
<li>Identifying initial resource requirements.</li>
<li>Identifying risk techniques that affect work assignments, priorities, and deadlines.</li>
<li>Communication that responds to who, what, where, when, how, and why.</li>
<li>Understanding the importance of quality planning in work assignments.</li>
</ul>
<h3>Unit 8: Delegation, Personal Organization, and Setting Priorities</h3>
<ul>
<li>Understanding how people approach their work.</li>
<li>Planning for time management, scheduling, and meeting deadlines.</li>
<li>Using proper delegation skills to empower staff.</li>
<li>Improving prioritizing of work and work tasks.</li>
<li>Planning for delegation of responsibility and authority.</li>
</ul>
<h3>Unit 9: Planning Effectively with Your Team</h3>
<ul>
<li>Identifying the skills required to obtain the help of others.</li>
<li>The importance of group skills to achieve team success.</li>
<li>The importance of interpersonal skills in making personal and team decisions.</li>
<li>Empowering the team through the development of interpersonal skills.</li>
<li>The importance of versatility in team relations.</li>
</ul>
<h3>Unit 10: Developing Personal and Team Change Plans</h3>
<ul>
<li>Encouraging innovation for personal and team development.</li>
<li>Navigating the human aspects of change.</li>
<li>Setting actionable goals for change management.</li>
<li>Managing resistance to change effectively.</li>
<li>Action planning for transformative personal and team growth.</li>
</ul>
This Leading with Excellence conference promises an excellent way to lead, providing expertise for those aspiring to lead excellently. The goal is to deepen the understanding of leadership and excellence, crafting robust paths toward outstanding leadership performance.">

Kuala Lumpur (Malaysia)

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Management Skills and Techniques Training Conference - (C 8022)

Introduction</h2>
This advanced management techniques and skills conference will serve as a pivotal stepping stone in your journey to mastering advanced skills in management. The advanced management techniques and skills conference is designed to refine your capacity to effectively manage time, organize priorities, and lead teams proficiently. By participating in our Management Skills Training Conference, you will become a catalyst for enhanced productivity and a model of successful management techniques within any business sphere.
Businesses and organizations are constantly searching for more efficient planning methods, setting appropriate goals, and decision-making processes that can withstand the pressures of a rapidly evolving marketplace. This Management Skills Workshop focuses on deploying productive practices, enabling efficient work management, fostering adaptability, and spearheading continuous improvement initiatives.
Enhance your leadership capabilities and advance your career with our comprehensive Management Skills and Techniques Training Conference. This immersive event presents an unparalleled opportunity for aspiring and current leaders to hone their abilities and earn a Management Skills Certificate through an engrossing Management Skills Training Program.
<h2>Targeted Groups</h2>
<ul>
<li>Managers at all managerial levels.</li>
<li>Supervisors are seeking to refine their skill management.</li>
<li>Team leaders are aiming to bolster their leadership impact.</li>
<li>Professionals are eager to advance their efficiency in planning.</li>
<li>This course is for individuals aspiring to acquire essential management skills to elevate their career trajectory.</li>
</ul>
<h2>Conference Objectives</h2>
By the conclusion of this Management Training Workshop, participants will be empowered to:
<ul>
<li>Apply essential management roles such as planning, organizing, directing, and controlling within a team-based environment.</li>
<li>Manage work schedules strategically to boost workgroup productivity.</li>
<li>Enhance coordination and communication to realize collective aspirations.</li>
<li>Cultivate creative approaches to problem-solving and informed decision-making.</li>
<li>Understand master goal-setting techniques and complete tasks within established timelines.</li>
<li>Implement essential planning process tools for a structured work strategy.</li>
<li>Employ a diverse array of methods to enrich decision-making and problem-solving.</li>
<li>Identify tasks suitable for elimination, prioritization, or delegation.</li>
<li>Evaluate performance-inhibiting scenarios and adopt techniques to surmount them.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this advanced management techniques and skills conference, the target competencies will be able to:
<ul>
<li>Analytical skills and understanding of change dynamics.</li>
<li>Effective delegation strategies.</li>
<li>Task prioritization frameworks.</li>
<li>Strategic work planning.</li>
<li>Team building acumen.</li>
<li>Interpersonal and emotional intelligence.</li>
<li>Decision-making prowess.</li>
<li>Problem-solving capabilities.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Transition from Technical Expert to Functional Manager/Supervisor</h3>
<ul>
<li>The essential functions of management.</li>
<li>Skills requisites for modern managers.</li>
<li>Understand common pitfalls to avoid in management.</li>
<li>Assess one's leadership style and adapt effectively.</li>
</ul>
<h3>Unit 2: Planning and Organizing Tools and Techniques</h3>
<ul>
<li>Mastery of Work Breakdown Structures (WBS).</li>
<li>Proficiency in Critical Path Method (CPM).</li>
<li>Utilizing Program Evaluation and Review Technique (PERT).</li>
<li>Implement cost-effective scheduling.</li>
<li>Interpret project schedules with expertise.</li>
<li>Bar chart scheduling.</li>
<li>Strategic manpower planning.</li>
</ul>
<h3>Unit 3: Management Through Performance Analysis</h3>
<ul>
<li>Establish and gauge performance expectations.</li>
<li>Deployment of Key Performance Indicators (KPIs).</li>
<li>Learn about the articulation of performance targets and standards.</li>
</ul>
<h3>Unit 4: Dealing with Your Team Members, Contractors, and Customers</h3>
<ul>
<li>Effective communication and influence tactics.</li>
<li>Overcome barriers to communication.</li>
<li>Attributes of a skilled communicator.</li>
<li>Manage conflicts with efficacy.</li>
</ul>
<h3>Unit 5: Building Successful Work Teams</h3>
<ul>
<li>Learn about the pivotal role of teams and the essence of teamwork.</li>
<li>Understand insights into the dynamics of group functionality.</li>
<li>Practical team-building methodologies.</li>
</ul>
<h3>Unit 6: Analyzing Issues and Making Effective Decisions</h3>
<ul>
<li>Clarify problems and dissect their origins.</li>
<li>Utilize the rational approach to problem-solving (Kepner-Tregoe).</li>
<li>Learn about supplementary tools for thorough problem analysis.</li>
<li>Overview of creative tools to enhance decision-making processes.</li>
</ul>
Integrating these frameworks into your professional repertoire will establish you as a leader proficient in advanced skills management, positioning yourself at the forefront of management training today. Join us at this management skills conference for an experience that will redefine your leadership potential and elevate your organizational impact.">

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Mastering Training Needs Analysis and Training Evaluation Seminar - (C 8024)

Introduction</h2>
This cutting-edge program equips you with the contemporary thinking, methodologies, and tools for conducting thorough Training Needs Analysis (TNA) and Training Evaluation. Through this training needs analysis and evaluation seminar, participants will be able to navigate today's challenging economic environment; these elements are crucial in setting apart practical training functions.
The training needs analysis and evaluation program promises to elevate the professional stature of training practitioners by advocating a precise, process-oriented approach. By adopting our refined techniques, you will achieve time-efficient, accurate TNA and robust training evaluation metrics. For those accountable, our strategies enable the demonstration of training tangible contributions to organizational value through innovative methods.
<h2>The Importance of Training Needs Analysis and Evaluation</h2>
Training is an essential component of organizational success, and the foundation of a robust training program lies in a meticulous Training Needs Analysis (TNA). Understanding the definition of training needs analysis and its benefits ensures that training efforts are well-directed and can foster skill development aligned with business goals. Similarly, evaluating training effectiveness is paramount to justifying the investment and continuously refining and enhancing the training process.
The benefits of evaluating training encompass improved learning outcomes and more significant ROI, providing a clear path toward an organization's continual improvement and competitive edge. This training needs analysis and evaluation seminar will dive into the nuances of TNA and training evaluation, providing attendees valuable insights into optimizing training initiatives for maximum impact.
<h2>Target Groups</h2>
<ul>
<li>Training Managers.</li>
<li>Training Specialists.</li>
<li>Training Coordinators.</li>
<li>Training Consultants.</li>
<li>HR Staff.</li>
</ul>
<h2>Seminar Objectives</h2>
Participants in this training needs analysis and evaluation seminar will be empowered to:
<ul>
<li>Apply various models of employee training needs analysis.</li>
<li>Utilize comprehensive models of training needs assessment.</li>
<li>Empower familiarity with techniques to quantify training impact within the business sphere.</li>
<li>Understand how core business competencies are developed and identify optimal training arenas for impactful results.</li>
<li>Gain experience in evaluating a wide range of training seminars.</li>
<li>Learn how to integrate unit costs in training evaluation for simplified processes.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this training needs analysis and evaluation seminar, the target competencies will be able to:
<ul>
<li>Problem-solving.</li>
<li>Analysis of data.</li>
<li>Creativity.</li>
<li>Conceptual thinking.</li>
<li>Balanced decision-making.</li>
<li>Results Orientation.</li>
</ul>
<h2>Seminar Content</h2>
<h3>Unit 1: Organization Learning Culture</h3>
<ul>
<li>Define business culture and its elements.</li>
<li>Explore the WILLIAM SCHNEIDER model for organizational culture.</li>
<li>Articulate the benefits of a learning organization culture.</li>
<li>Dissect the 4 Cs of organizational culture.</li>
<li>Understand strategies for fostering a learning culture in the workplace.</li>
<li>Delve into organizational learning theories.</li>
<li>Case study on organization learning culture.</li>
</ul>
<h3>Unit 2: High-Performance Organization</h3>
<ul>
<li>Examine principles contributing to the High-Performance of Organizations (HPO).</li>
<li>Delve into the role of Performance Management Systems and employee appraisal processes.</li>
<li>Learn a deep dive into the 4 Quadrant of Employee Performance and Learning.</li>
<li>Unpacking the 5 Factors Model of Employee Performance and Learning.</li>
<li>Understand the learning curve and its significance.</li>
<li>Case study on achieving a High-Performance Organization.</li>
</ul>
<h3>Unit 3: Conducting Training Needs Analysis</h3>
<ul>
<li>Elaborate on the training model process and TNA.</li>
<li>Align TNA with individual needs and identify relevant training objectives through the competencies matrix and performance reviews.</li>
<li>Correlating TNA with job needs and crafting pertinent training objectives via job analysis.</li>
<li>Map TNA to organizational needs and pinpoint training objectives.</li>
<li>Formulating Training Criteria.</li>
<li>Case study on practical TNA.</li>
</ul>
<h3>Unit 4: Training Implementation</h3>
<ul>
<li>Outline the training model process and execution strategies.</li>
<li>Define and discuss various training types (internal vs. external).</li>
<li>Explore training methodologies in depth.</li>
<li>Monitor trainers and trainees during the training implementation phase.</li>
<li>Case study on effective training implementation.</li>
</ul>
<h3>Unit 5: Training Evaluation</h3>
<ul>
<li>Establish training evaluation criteria and construct an evaluation matrix.</li>
<li>Understand Kirkpatrick's model of evaluation.</li>
<li>Grasp the Phillips ROI model, including ROI evaluation formulas.</li>
<li>Get to know Kaufman's, the CIRO's, Brinkerhoff's, and Anderson's evaluation models.</li>
<li>Case study on comprehensive Training Evaluation.</li>
</ul>">

Kuala Lumpur (Malaysia)

02 - 06 Mar 2025

4400 Euro

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Evolving Power Generation: Gas Turbines, Co-Generation, Combined Cycle, Wind, & Solar - (C 8027)

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Reliability in Process Equipment & Piping Systems: Failure Prevention & Repair Strategies - (C 8028)

Introduction</h2>
The mechanical integrity and reliability of process equipment and piping systems can only be achieved if they are designed by competent engineers and operated and maintained effectively within the design envelope, namely, the integrity operating window (IOW).
This reliability and repair tactics for process equipment and piping systems conference provides the appropriate mix of fundamentals, methodologies, best industry practices, and practical tools to enhance the competencies and improve the performance of design, operation, and maintenance technical professionals individually and collectively to add value to the organization and improve plant safety and reliability.
Participates in the reliability and repair tactics for process equipment and piping systems conference, where experts delve into optimizing maintenance reliability and enhancing the performance of piping systems and process equipment. This reliability training conference offers invaluable insights into reliability-centered maintenance, failure prevention, and repair strategies. Elevate your skills with maintenance reliability certification and process design course, ensuring you can tackle challenges effectively and maximize operational efficiency.
<h2>Targeted Groups</h2>
<ul>
<li>Engineers.</li>
<li>Technical Professionals.</li>
<li>Operations and Maintenance Personnel.</li>
<li>Maintenance of Oil and Gas Plants.</li>
<li>Oil Refineries, Petrochemical Plants, and Power Plants.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this reliability and repair tactics for process equipment and piping systems conference, the participants will be able to:
<ul>
<li>Increase awareness and understanding that the mechanical integrity of process equipment and piping systems depends jointly on the equipment's proper design, operation, condition assessment, and maintenance, underscoring their vital individual and team roles in managing change.</li>
<li>Explore practical and sound methods and tools to enable them to perform basic design calculations for pressure equipment following applicable industrial codes, standards, and best practices.</li>
<li>Understand the degradation mechanisms that process equipment could be subjected to over their operating life, how to identify them, predict and determine their impact, and what appropriate measures can be taken to prevent and control the damage.</li>
<li>Gain the knowledge and failure analysis skills they need to conduct damage and failure analysis to prevent similar failures from happening.</li>
<li>Gain knowledge and skills in hazard identification, analysis, risk assessment, and management.</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this reliability and repair tactics for process equipment and piping systems conference, the target audience will be able to:
<ul>
<li>Working knowledge in mechanical design of pressure equipment and piping systems in compliance with applicable codes, standards, and regulations - ASME B&PVC Section VIII, B31.3.</li>
<li>Learn about the interdependence of design, operation, and maintenance for achieving mechanical integrity of pressure equipment and piping systems.</li>
<li>Understand, predict, Identify, and assess active degradation mechanisms and the failures they may cause.</li>
<li>Learn about failure investigation techniques and root cause analysis.</li>
<li>Apply risk-based methodologies in inspection and maintenance - API 580.</li>
<li>NDT methods and their practical application - ASME B&PVC Section V.</li>
<li>Perform Level 1 fitness-for-service assessment - API 579.</li>
<li>Learn what engineering materials' properties and selection criteria are for specific applications.</li>
<li>Hazard identification and risk analysis and management.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Key Design Considerations, Guidelines, and Practices</h3>
<ul>
<li>Overview of process equipment.</li>
<li>Plant integrity and reliability.</li>
<li>Understand the interdependence of engineering, operation, and maintenance.</li>
<li>Management of change.</li>
<li>Fitness for purpose.</li>
<li>Learn about service conditions, equipment sizing, and functional performance.</li>
<li>Learn about business-focused facilities of the appropriate quality at the lowest life cycle cost.</li>
<li>Safety by Design.</li>
<li>Understand the worst foreseeable credible scenarios, safeguarding, and best industry practices.</li>
<li>Codes, Standards, Industry Practices.</li>
<li>Overview of compliance with regulations and acts of HS&E requirements and considerations.</li>
</ul>
<h3>Unit 2: Design and Operation of Pressure Equipment</h3>
<ul>
<li>Overview of pressure vessels and reactors.</li>
<li>Materials of construction and standards.</li>
<li>Basic design methodology.</li>
<li>ASME boiler and pressure vessel code sections 2, 5, 8, and 9.</li>
<li>Learn worked examples.</li>
<li>Storage tanks.</li>
<li>Learn about the types and applications of cone roof tanks and floating roof tanks.</li>
<li>Basic design methodology.</li>
<li>Overview of API 650.</li>
</ul>
<h3>Unit 3: Piping Systems</h3>
<ul>
<li>Materials of construction and standards.</li>
<li>Learn about the basic design methodology in hydraulic design, pressure integrity, and mechanical integrity.</li>
<li>ASME B31.1 and B31.3.</li>
<li>Piping flexibility and support.</li>
<li>Piping system components – valves and fittings classes, ratings.</li>
<li>Learn worked Examples.</li>
</ul>
<h3>Unit 4: Overpressure Protection</h3>
<ul>
<li>Learn about the types and applications of pressure-relieving devices.</li>
<li>Code requirements.</li>
<li>Sizing methodology: API 520 and 521.</li>
<li>Understand specific operation and maintenance requirements: API 576.</li>
</ul>
<h3>Unit 5: Design and Operation of Thermal Equipment</h3>
<ul>
<li>Process heaters.</li>
<li>Learn about types and configuration box types and vertical cylindrical types.</li>
<li>Thermal and mechanical design.</li>
<li>API 560, and API 530.</li>
</ul>
<h3>Unit 6: Boilers</h3>
<ul>
<li>Learn about the types and configurations of water tubes, fire tubes, and waste heat recovery boilers.</li>
<li>Fundamentals of design and operation.</li>
<li>Operate efficiency and testing.</li>
<li>ASME B&PVC Section 1 and Section 4, ASME PTC-4.</li>
</ul>
<h3>Unit 7: Heat Exchangers</h3>
<ul>
<li>Types and applications include tube heat exchangers, plate heat exchangers, and air-cooled heat exchangers.</li>
<li>Thermal and mechanical design.</li>
<li>Overview of TEMA standards, API 660, API 661.</li>
<li>Operate, fouling, and effectiveness.</li>
</ul>
<h3>Unit 8: Design and Operation of Fluid Handling Equipment</h3>
<ul>
<li>Pumps.</li>
<li>Learn about the types and applications of centrifugal and positive displacement.</li>
<li>Performance characteristics.</li>
<li>Select and design considerations and standards ANSI, API 610.</li>
<li>Learn worked examples.</li>
</ul>
<h3>Unit 9: Compressors</h3>
<ul>
<li>Types and applications centrifugal, screw, reciprocating.</li>
<li>Design considerations and standards.</li>
<li>Operation and troubleshooting.</li>
</ul>
<h3>Unit 10: Electric Motors</h3>
<ul>
<li>Types and applications.</li>
<li>Operation and troubleshooting.</li>
<li>Condition monitoring.</li>
<li>Vibration monitoring.</li>
<li>Lubricat oil analysis.</li>
<li>Troubleshooting.</li>
<li>Methodology and guidelines.</li>
<li>Reliability improvement.</li>
</ul>
<h3>Unit 11: Degradation and Condition Assessment of Process Equipment</h3>
<ul>
<li>Degradation processes.</li>
<li>Understand corrosion, erosion, fatigue, and hydrogen attack.</li>
<li>Overview of API 571.</li>
<li>Learn about industrial failures and failure prevention.</li>
<li>Inspection and testing.</li>
<li>Inspection strategies, plans, and coverage are a natural function of inspection.</li>
<li>Understand Nondestructive Testing (NDT) methods and their characteristics and applicability.</li>
<li>Risk-Based Inspection (RBI).</li>
<li>Overview of API 580 and API 581.</li>
<li>Fitness-for-service assessment.</li>
<li>Overview of API 579.</li>
<li>Learn worked examples.</li>
<li>Overview of maintenance strategies and best practices.</li>
<li>Learn about the optimum mix of reactive, preventive, and predictive methods.</li>
<li>Reliability Centered Maintenance (RCM).</li>
</ul>
<h3>Unit 12: Failure Mechanics</h3>
<ul>
<li>Wear and failure mechanisms.</li>
<li>Imperfections and defects.</li>
<li>Corrosion mechanisms.</li>
<li>Failure modes.</li>
<li>Fatigue.</li>
<li>Fret.</li>
<li>Learn about creep and thermal fatigue.</li>
<li>Stress corrosion cracking, other modes.</li>
<li>Material properties and selection.</li>
<li>Carbon and alloy steels.</li>
<li>Nickel, titanium, and specialty alloys.</li>
<li>Aluminum and aluminum alloys.</li>
<li>Copper and copper alloys.</li>
<li>Plastic piping.</li>
<li>Alternative options-linings and cladding.</li>
<li>Limitations and safeguards.</li>
<li>Learn about material selection in the economic cycle of costing.</li>
</ul>
<h3>Unit 13: Failure Prevention By Design</h3>
<ul>
<li>Failure causes - design, operation maintenance, Other Causes.</li>
<li>Material properties and selection.</li>
<li>Understand the physical properties and limitations of components.</li>
<li>Understand the physical properties of steel and alloy piping and tubing.</li>
<li>Physical properties of fittings.</li>
<li>Basic design.</li>
<li>Pressure vessels.</li>
<li>Piping systems.</li>
<li>Liquid storage tanks.</li>
<li>Operate and maintenance of process equipment.</li>
<li>Damage mechanisms affecting process equipment.</li>
</ul>
<h3>Unit 14: Process Equipment Failures</h3>
<ul>
<li>Learn about failures in pressure vessels, piping, and boilers.</li>
<li>Strength reduction through material loss.</li>
<li>Case histories.</li>
<li>Piping system vibration.</li>
<li>Mechanical and flow-induced resonance.</li>
<li>Transient hydraulic pulsation.</li>
<li>Pipe supports and restraints.</li>
<li>Wind loading.</li>
<li>Industry practices for failure prevention.</li>
</ul>
<h3>Unit 15: Inspection, Assessment, and Maintenance</h3>
<ul>
<li>Overview of inspection strategies, plans, and procedures in the risk-based inspection (API 580).</li>
<li>Develop an RBI plan.</li>
<li>Learn about fitness-for-service assessment (API 579).</li>
<li>NDT methods and techniques.</li>
<li>Probability of detection.</li>
<li>Damage characterization.</li>
<li>Select the correct technique(s).</li>
<li>Pigging of pipelines.</li>
<li>Smart pigging.</li>
<li>Cleaning.</li>
<li>Operational procedures.</li>
</ul>
<h3>Unit 16: Operation and Maintenance</h3>
<ul>
<li>Maintenance programs.</li>
<li>Repair and alteration of pressure equipment and piping.</li>
<li>Rerate piping and pressure vessels.</li>
<li>Understand the estimation of consequences of pressure vessels and piping failures.</li>
<li>Failure analysis techniques.</li>
</ul>">

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Procurement and Supply Chain Management Best Practices Conference - (C 8029)

Introduction</h2>
Developing and implementing carefully crafted strategies for acquiring all materials, goods, equipment, and services have become a critical issue in all organizations wishing to reduce operating costs while improving quality and productivity.
This procurement and supply chain management best practices program explores vital concepts forming the basis of procurement and supply chain management. It moves through leading-edge issues that confront organizations today.
Discover upcoming leading-edge insights into the procurement and supply chain management best practices conference. Explore what procurement best practices entail, delve into procurement and supply chain management best practices, and unlock the secrets of best practices in supply chain management.
Elevate your procurement and supply chain management certification expertise and gain a comprehensive introduction to procurement and supply chain management principles. Understand the essence of procurement management and project procurement management best practices while mastering quality management in supply chain management to uncover the significance of procurement management and embark on the journey toward the best procurement and supply chain certification available.
<h3>What Is Procurement and Supply Chain Management All About?</h3>
A robust procurement and supply chain mechanism is at the core of every successful business. Procurement management best practices involve strategically optimizing an organization's purchasing activities, ensuring quality materials and services are obtained at the lowest possible cost. Equally, supply chain management best practices encompass the efficient coordination of end-to-end processes from the point of origin to the delivery of the finished product to the consumer.
<h2>Targeted Groups</h2>
<ul>
<li>Contracts, Purchasing, and Procurement Personnel.</li>
<li>Project, Engineering, Operational, and Maintenance Personnel who are involved in the planning and execution of purchases and contracts.</li>
<li>Supply, Buying, Purchase, Logistics, Materials and Supply Chain Professionals.</li>
<li>All are involved in acquiring materials, equipment, and services and are in organizations whose leadership wants high levels of competency in those involved in these activities.</li>
<li>This procurement and supply chain management best practices conference is for those who need to develop their limited understanding of logistics and supply chain management.</li>
<li>This procurement and supply chain management best practices conference is for those looking for business gains and benefits from managing their supply chains more effectively.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this procurement and supply chain management best practices conference, participants will be able to:
<ul>
<li>Achieve a thorough understanding of procurement best practices.</li>
<li>Establish the mission, vision, and knowledge needed to successfully implement the processes and methods required to reach world-class performance.</li>
<li>Provide an overview of the key drivers involved when viewing supply chains from a logistics/demand point of view.</li>
<li>Explain what procurement and supply chain management are fundamentally about.</li>
<li>Review the meaning of strategic procurement.</li>
<li>Give examples of best practices in procurement and the supply chain.</li>
<li>Review how to obtain the best pricing.</li>
<li>Understand how to develop spend analysis.</li>
<li>Develop a functional and cross-functional view of the supply chain.</li>
<li>See that better working with all of the supply chain players pays.</li>
<li>Consider Key Performance Indicators (KPIs).</li>
</ul>
<h2>Targeted Competencies</h2>
By the end of this procurement and supply chain management best practices conference, the target competencies will be able to:
<ul>
<li>Understand the ability to deliver real value in a shorter time.</li>
<li>Reduce the number of non-value-adding activities.</li>
<li>Improve relations between personnel, customers, and suppliers.</li>
<li>Reduce the total cost of ownership.</li>
<li>Improve supplier performance.</li>
<li>Analysis skills.</li>
<li>Evaluation.</li>
<li>Improvement.</li>
<li>Change-making.</li>
<li>Risk Management.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Procurement as a Dynamic, Interactive System</h3>
<ul>
<li>Understand the system approach vs. the traditional functional approach.</li>
<li>What is the goal of procurement?</li>
<li>Developing the Strategic Procurement Plan.</li>
<li>Overview of the procurement process.</li>
<li>Learn about procurement as part of the supply chain.</li>
</ul>
<h3>Unit 2: Developing the Strategic Procurement Decisions</h3>
<ul>
<li>Make/buy decisions.</li>
<li>Vertical integration.</li>
<li>Alliances and partnerships.</li>
<li>Inter-company trade.</li>
<li>Reciprocity and countertrade.</li>
<li>Supplier strategy.</li>
<li>The coordination strategy.</li>
<li>The Purchasing Organization.</li>
</ul>
<h3>Unit 3: Implementing The Tactical Procurement Decisions</h3>
<ul>
<li>Supplier involvement.</li>
<li>Value analysis.</li>
<li>Quality Assurance.</li>
<li>Supplier selection.</li>
<li>Supplier rating and ranking.</li>
<li>Contract management.</li>
<li>IT systems and e-procurement.</li>
<li>Policies and procedures.</li>
<li>Staffing the Procurement Department.</li>
</ul>
<h3>Unit 4: Dealing with Operational Procurement Decisions</h3>
<ul>
<li>Select the most appropriate ordering process.</li>
<li>Address quality issues.</li>
<li>Follow-up.</li>
<li>Overdue orders.</li>
<li>Expedite.</li>
<li>The payment process.</li>
<li>Reducing the cost of procurement: small-value purchase orders.</li>
</ul>
<h3>Unit 5: Contingency Procurement Decisions</h3>
<ul>
<li>The different contingency situations.</li>
<li>Contingency management.</li>
</ul>
<h3>Unit 6: Procurement Performance Measurement</h3>
<ul>
<li>Spend analysis.</li>
<li>Total cost of ownership.</li>
<li>Supplier performance measurement.</li>
</ul>
<h3>Unit 7: Understanding What Logistics and the Supply Chain Are About</h3>
<ul>
<li>Understand definitions of logistics and supply chain management.</li>
<li>Overview of the interrelations and connections of buying, making, moving, and selling activities.</li>
<li>History and development.</li>
<li>Understand the supply chain dynamics.</li>
<li>Supply Chain Operations Reference Models (SCOR).</li>
<li>The Theory of Constraints (TOC).</li>
</ul>
<h3>Unit 8: Key Aspects and Rules of Supply Chain Management</h3>
<ul>
<li>The cost/service balance.</li>
<li>Customer service principles.</li>
<li>Internal organizational structures.</li>
<li>Inventory principles.</li>
<li>Lead times throughout the supply chain.</li>
<li>Add value.</li>
<li>Production options/changes.</li>
<li>Trade-off opportunities.</li>
</ul>
<h3>Unit 9: The Benefits of Adopting a Supply Chain Approach And Appreciating The Changes Needed To Traditional Ways</h3>
<ul>
<li>Understand the sub-functional conflicts.</li>
<li>Benefits within and between functions.</li>
<li>Take a supply-chain view of total acquisition costs.</li>
<li>Accepting that competitive advantage comes from the Supply Chain.</li>
<li>Look at demand amplification and the Forester effect.</li>
<li>Appreciate the impact of uncertainty and unresponsiveness.</li>
<li>See how we currently manage the supply chain.</li>
<li>Changing the way we manage the Supply Chain for greater effectiveness.</li>
</ul>
<h3>Unit 10: Strategic Approaches And Impacts To Supplier/Customer Relationships</h3>
<ul>
<li>Learn about practical effects on lot sizes/order quantities.</li>
<li>Reduce costs.</li>
<li>Share developments and collaborate.</li>
<li>Eliminate internal and external barriers.</li>
<li>Interface versus integration relationships.</li>
<li>Segmentation and product formatting.</li>
<li>Understand business strategies and the supply chain.</li>
<li>Supply chain planning.</li>
<li>Gain competitive advantage.</li>
<li>Consider outsourcing.</li>
<li>Use postponement and consolidation logistics.</li>
<li>Examine demand planning.</li>
<li>Approaches of Quick Response (QR), Vendor Managed Inventory (VMI), and Collaborative Planning and Forecast Requirements (CPFR).</li>
<li>The lean supply chain.</li>
</ul>
<h3>Unit 11: Making Supply Chain Improvements and Implementing a Logistics/Supply Chain Management Approach</h3>
<ul>
<li>Manufacturing and retailer case studies.</li>
<li>Overview of the major lessons and critical aspects from experience.</li>
<li>Oil and Gas in the UK experiences.</li>
<li>Learn about critical questions to be answered.</li>
<li>Understand the changes needed with suppliers and customers.</li>
<li>Understand the changes needed to internal organization and management practices.</li>
<li>Potential action is needed.</li>
<li>Do nothing in the future with lessons from experience.</li>
<li>Guard against futures of higher stock levels and competition gains.</li>
<li>Break down traditional silo/closed management.</li>
<li>Learn about the five-step approach to logistics and supplier development.</li>
<li>The Supply Chain Rules (Encore).</li>
<li>Learn the rules to gain a competitive advantage from effective supply chain management.</li>
</ul>">

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Project Scope and Requirements Management Conference - (C 8031)

Introduction:</h2>
Managers and customers expect to get value for money. Many projects have been canceled or are seen as failures because they ran too far over budget. This five-day project scope and requirements management program will present the participants with straightforward approaches to developing a cost baseline and setting up a cost-tracking system to manage the budget during the project's life cycle.
As participants in this project scope and requirements management conference look forward to enhancing their skills, this module will explore the requirements for project management professional certification, integrating requirements and scope within the context of professional development and emphasizing the scope of project management as a discipline.
This project scope and requirements management conference will also address the requirements for a business management course and detail how the scope and requirements integration plays a pivotal role in developing proficient project management practitioners.
<h2>Understanding Project Scope in Project Management:</h2>
Effective project management workshop facilitators underline the importance of defining and managing project scope. Here, we will delve into what project scope management encompasses, why it's crucial for successfully delivering projects, and how it forms an integral part of the project management course scope.
In concluding the project scope and requirements management conference, participants will receive guidance on finding project management workshops near their location, fostering continuous learning and networking opportunities within the project management community. We will ensure attendees know how to utilize resources effectively to continue their professional development in project scope and requirements management.
<h2>Targeted Groups:</h2>
<ul>
<li>Project Managers.</li>
<li>Members of Project Offices.</li>
<li>Project Sponsors.</li>
<li>Individuals interested in project management.</li>
</ul>
<h2>Conference Objectives:</h2>
By the end of this project management conference, the participants will be able to:
<ul>
<li>Understand the benefits of reasonable project cost control for successful project outcomes.</li>
<li>Use best practices to minimize costs and negative impacts.</li>
<li>Describe a typical project cost management lifecycle.</li>
<li>Explain the action required at each phase of the project cost management lifecycle and understand the significance of each phase.</li>
<li>List the key attributes of the cost necessary to understand and manage cost-effectively.</li>
<li>Explain the critical steps required to improve project estimates, budget and cost baselining, performance measurement and analysis, cost monitoring and control during project execution, and interpreting and reporting project performance throughout a technical project lifecycle.</li>
<li>Use Earned Value Management (EVM) to specify key quantitative measures for determining project performance.</li>
<li>Provide meaningful project progress reports using EVM, forecasts of likely outcomes, and management options to correct where necessary.</li>
<li>Estimate cost techniques, including the Work Breakdown Structure (WBS), Work Packages, and risk management considerations.</li>
<li>Learn about the S-curves for risk and cost estimates.</li>
</ul>
<h2>Targeted Competencies:</h2>
At the end of this project scope and requirements management conference, the target competencies will be able to:
<ul>
<li>Planning projects.</li>
<li>Organize projects.</li>
<li>Control projects.</li>
<li>Cognitive abilities.</li>
<li>Communication.</li>
<li>Engineering value.</li>
<li>Cost control.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Overview of Project Management:</h3>
<ul>
<li>Basic project management definitions.</li>
<li>The project management processes.</li>
<li>Learn project phases and life cycles.</li>
<li>Typical project terminology.</li>
<li>Learn how to Set up for success.</li>
<li>The project cost management processes – estimate costs, determine budget, and control costs.</li>
</ul>
<h3>Unit 2: Developing The Project Schedule – Estimating Cost:</h3>
<ul>
<li>Understand project management inputs to estimate cost.</li>
<li>Create the Work Breakdown Structure (WBS).</li>
<li>Work packages as building blocks.</li>
<li>Estimation techniques.</li>
<li>Optimize the schedule.</li>
<li>Estimate the overall project cost.</li>
</ul>
<h3>Unit 3: Developing The Project Budget – Determining Budget:</h3>
<ul>
<li>Understand project management inputs to determine a budget.</li>
<li>Estimate personnel, materials, and equipment costs, including overheads and cost aggregation.</li>
<li>Considering the risk management process, risk response planning, and risk reserves.</li>
<li>Estimate risk response costs and reserve or contingency costs.</li>
<li>The S-Curve for risk and cost.</li>
</ul>
<h3>Unit 4: Utilizing Control Accounts and Effectively Controlling Project Costs:</h3>
<ul>
<li>Control Accounts and the Control Account Plan (CAP).</li>
<li>Understand what measures are required.</li>
<li>Change control processes and re-baseline the cost performance baseline.</li>
<li>Understand project management inputs to controlling costs.</li>
<li>Identifying and managing hours worked.</li>
<li>Tracking costs.</li>
</ul>
<h3>Unit 5: Project Performance Measurement, Interpreting and Reporting EVM Results:</h3>
<ul>
<li>What is Earned Value Management (EVM)?</li>
<li>What are the primary measures used for EVM?</li>
<li>Analyze results – variances, performance indices, and forecasting.</li>
<li>Interpret results and consider options to redress unacceptable variances.</li>
<li>Forecasting and developing response plans.</li>
<li>Report EVM to senior management and customers.</li>
</ul>">

Kuala Lumpur (Malaysia)

02 - 06 Mar 2025

4400 Euro

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Advanced Process Risk Assessment & Risk Management Conference - (C 8032)

Introduction</h2>
Health, safety, and environmental management systems are based on a proactive process for incident prevention as well as reactive monitoring of performance. Risk assessment must be applied to all activities impacting health and safety, production, assets, environment, and the company's reputation. This comprehensive process of risk assessment and its management is integral to the success of any safety-conscious organization.
Participants in the advanced process risk assessment and risk management conference will gain invaluable insights into the intricate world of risk assessment and management. Our comprehensive program covers every aspect, from understanding the risk assessment process to implementing effective risk management strategies. Discover the essential steps in the risk assessment process and delve into the intricacies of risk management procedures.
Whether you're seeking to enhance your skills or broaden your knowledge, our expert-led sessions and interactive workshops ensure you can confidently navigate the complexities of risk assessment and management. Take advantage of this opportunity to elevate your expertise and network with industry peers at the forefront of risk assessment and management for the ultimate risk assessment and risk management experience.
<h2>Targeted Groups</h2>
<ul>
<li>Management and those with responsibilities for analyzing risks and incidents.</li>
<li>Production, project, process, mechanical, control, maintenance, and HSE Personnel.</li>
<li>All personnel involved in implementing the Companys HSE Management System.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this risk management workshop, participants will be able to:
<ul>
<li>Recognize the difference between hazard, risk, and risk assessment.</li>
<li>Learn how to evaluate different types of risk.</li>
<li>Develop the skills of applying advanced process risk assessment techniques relevant to the process industry.</li>
<li>Develop a strategy for planning and implementing risk reduction action plans.</li>
<li>Appreciate the contribution of human error to accidents.</li>
<li>Apply advanced techniques for root-cause analysis of incidents.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this advanced process risk assessment and risk management conference, the target audience will be able to:
<ul>
<li>Improving the practical skills in applying advanced risk assessment techniques relevant to the process industry</li>
<li>Effectively balance risk against the cost to optimize risk reduction measures.</li>
<li>Motivating your people for an improved safety culture</li>
<li>Appreciating the role of Quantified Risk Assessment and significant hazards</li>
<li>Applying root-cause analysis to incident investigation and analysis</li>
</ul>
<h2>Enhancing the Process of Risk Assessment and Management</h2>
Risk assessment and management are vital in safeguarding the integrity of production activities and ensuring personnel safety. This dedicated risk assessment training course aims to provide in-depth knowledge and the skillset required for assessing and managing risks effectively. Utilizing advanced process risk assessment techniques and integrating them into the risk management process, participants will gain practical experience to enhance their expertise in this area.
<h2>Conference Content</h2>
<h3>Unit 1: Advanced Risk Assessment Techniques: HAZOP</h3>
<ul>
<li>Introduction to hazard identification and analysis techniques</li>
<li>Techniques for hazard identification and analysis- HAZOP</li>
<li>Syndicate exercise- application of HAZOP to batch and continuous processes</li>
<li>Integrating HAZOP within the risk assessment process steps</li>
<li>Review of commercial HAZOP software</li>
</ul>
<h3>Unit 2: The Role of Quantified Risk Assessment 'QRA'</h3>
<ul>
<li>Failure Modes & Effects Analysis' FMEA'</li>
<li>Decision trees and Event Tree Analysis' ETA'</li>
<li>Sources of failure data</li>
<li>Fault Tree Analysis' FTA'</li>
<li>Quantification of ETA and FTA</li>
<li>Evaluation of Individual and Societal Risks</li>
</ul>
<h3>Unit 3: Mechanics of Fire, Explosion, and Toxic Releases</h3>
<ul>
<li>The role of consequence analysis in QRA</li>
<li>Types of Fires: Jet flame, pool fire, flash fire, BLEVE</li>
<li>Types of Explosion: VCE, UVCE, pressure burst, dust explosion</li>
<li>Vulnerability analysis</li>
<li>Commercial software for modeling releases, fire, explosion, and toxic releases</li>
</ul>
<h3>Unit 4: Advanced Incidents Investigation Techniques</h3>
<ul>
<li>Human contribution to accidents</li>
<li>The role of root-cause analysis in identifying management system failures</li>
<li>Accident investigation techniques</li>
<li>Latent failure and root causes for incidents</li>
<li>Techniques for root-cause analysis</li>
</ul>
<h3>Unit 5: Promoting a Positive Safety Culture</h3>
<ul>
<li>Introduction to Safety Culture</li>
<li>Techniques for improving safety culture</li>
<li>Measuring improvements in safety culture</li>
<li>Integrating safety culture within the HSE Management System</li>
</ul>
<h2>Conclusion</h2>
This advanced risk assessment course and risk management workshop are designed to enable professionals to identify potential risks and manage them adeptly. Emphasizing the risk management process and the effective implementation of risk assessment steps, participants will leave well-equipped to boost safety performance and reduce risks within their organizations.">

Amsterdam (Netherlands)

24 - 28 Feb 2025

5300 Euro

Sharm El-Sheikh (Egypt)

16 - 20 Mar 2025

4500 Euro

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Managing, Setting & Controlling Budgets for the Business Conference - (C 8033)

Introduction</h2>
Setting and controlling budgets accurately and adequately is fundamental to every successful business. This managing, setting, and controlling budgets for the business seminar shows how budgeting is linked to strategy, costing, and performance measurement.
The managing, setting, and controlling budgets for the business conference aims to clarify the jargon and budgeting methodology within managerial accounting and performance measurement.
This budget conference serves as a sample budget workshop, equipping participants with the tools necessary for setting budgets for business, monitoring and controlling budgets, and detailed insights into the managing budgets course.
Attendees in this managing, setting, and controlling budgets for the business conference are sure to leave with enhanced abilities to oversee their organization's financial planning and execution strategically.
<h2>Enhancing Financial Acumen through Effective Budget Management</h2>
Understanding the intricacies of budget management is critical for professionals involved in financial decision-making. This budget management course offers an in-depth look into setting and controlling budgets to ensure economic stability and success. A keen focus on the budget-controlling process encourages participants to master techniques vital to maintaining the budget effectively.
<h2>Targeted Groups</h2>
<ul>
<li>General Management.</li>
<li>Estimating and Costing Control.</li>
<li>Project Management.</li>
<li>Asset Management.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this managing, setting, and controlling budgets for the business conference, the participants will be able to:
<ul>
<li>Link finance and operation for budgeting purposes and strategy execution.</li>
<li>Learn how to build a comprehensive performance measurement system.</li>
<li>Develop an understanding of the corporate budgeting process.</li>
<li>Interpret the financial impact of strategic directions.</li>
<li>Understand the problems of overhead allocation and how Activity-Based Analysis may aid decision-making and pricing strategies.</li>
<li>Understand the budgeting methods most beneficial to them.</li>
<li>Understand how to construct a relevant and efficient budget.</li>
<li>Evaluate the usefulness of costing techniques in accurately calculating and ensuring profitability.</li>
<li>Reinforce and expand their knowledge by linking budgeting to strategy and performance measurement.</li>
<li>Expand their understanding by linking financial and operational issues.</li>
<li>Learn how to be aware of the non-financial implications of budgeting.</li>
</ul>
<h2>Targeted Competencies</h2>
At this managing, setting, and controlling budgets for the business conference, the target competencies will be able to:
<ul>
<li>Strategic planning.</li>
<li>Understand the linkages between planning, budgeting, costing, and performance measurement.</li>
<li>The features of budgetary control.</li>
<li>Cost analysis.</li>
<li>Learn the role of full costing and contribution margin.</li>
<li>Advantages and disadvantages of budgeting.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Strategic and Financial Planning</h3>
<ul>
<li>Financial vs. managerial accounting.</li>
<li>Explore the linkages between strategy, budgeting, costing, and performance measurement.</li>
<li>Understand what strategic planning is and why it is essential.</li>
<li>Mission vision strategy goals and objectives.</li>
<li>The outside environment and the internal context: SWOT and PESTEL analysis.</li>
<li>What is happening in your company?</li>
<li>Look for the drivers of value creation.</li>
</ul>
<h3>Unit 2: The Framework for Budgeting</h3>
<ul>
<li>What is a budget, and why create a budget?</li>
<li>The budgeting framework.</li>
<li>Various types of budgets.</li>
<li>Learn the budgeting process and the human side of budgeting.</li>
<li>Learn about sales forecasting and budgeting schedules.</li>
<li>What is your company's budgeting process?</li>
<li>Top-down vs. bottom-up budget.</li>
<li>Incremental vs. zero-based.</li>
<li>Examples of budgetary schedules.</li>
</ul>
<h3>Unit 3: Cost Analysis for Budgeting</h3>
<ul>
<li>What is the cost? Define costs.</li>
<li>Cost behavior in the fixed and variable.</li>
<li>Understand breakeven models and the equation method.</li>
<li>The contribution margin concept.</li>
<li>Direct and indirect costs.</li>
<li>Traditional vs. activity-based costing.</li>
<li>Product vs. period costs.</li>
</ul>
<h3>Unit 4: Controlling The Budget Variances</h3>
<ul>
<li>What is the situation in your organization?</li>
<li>Do departments and projects organize budgeting?</li>
<li>Budget variance analysis.</li>
<li>Describe the difference between a static budget and a flexible budget.</li>
<li>Compute flexible-budget variances and sales-volume variances.</li>
<li>Explain why standard costs are often used in variance analysis.</li>
<li>Integrate continuous improvement into variance analysis.</li>
</ul>
<h3>Unit 5: Beyond Budgeting: Broadening Performance Measurement Systems</h3>
<ul>
<li>Advantages and disadvantages of budgeting.</li>
<li>How do you improve budgeting in your organization?</li>
<li>What next? Beyond the budget.</li>
<li>The balanced scorecard: linking strategy to budgeting to performance measurement.</li>
<li>Understand financial perspective and customer perspective.</li>
<li>Overview of internal business process perspective, Learning, and growth perspective.</li>
<li>Develop and adapt the scorecard.</li>
</ul>">

Istanbul (Turkey)

26 - 30 Jan 2025

4900 Euro

Amsterdam (Netherlands)

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Strategic Change Management for HR Professionals Conference - (C 8034)

Introduction</h2>
This HR professional and strategic change management program is designed to showcase the significant aspects of strategic change management. The HR professional and strategic change management conference is tailored for an HR audience, focusing on strategic change management practices vital for any HR department's success.
By exploring innovations and the latest strategies, this HR professional and strategic change management conference aims to enhance the efficiency and effectiveness of HR functions. Participate in this strategic change management workshop to upgrade your skills, knowledge, and capabilities with this international program.
<h2>Strategic Change Management in HR: Key to Business Success</h2>
In an era of constant change, understanding strategic change management and applying it within the HR framework is critical to business success. This strategic change management for HR professionals conference delves into the interplay between strategic management and change, equipping HR professionals with the tools to lead and manage change effectively.
Our strategic change management course outline includes practical workshops and sessions that reflect the dynamic nature of strategic and change management, offering certification for HR professionals seeking to excel in this domain.
<h2>Targeted Groups</h2>
<ul>
<li>Top Management.</li>
<li>HR Management.</li>
<li>HR Staff.</li>
<li>Managers and Heads of Departments.</li>
<li>This strategic change management for HR professionals conference is for individuals seeking to enhance their careers through new skills and knowledge.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this strategic change management for HR professionals conference, participants will be able to:
<ul>
<li>Prioritize HR activities and identify what produces value.</li>
<li>Take action to maximize manpower.</li>
<li>Have compiled an action plan that will produce significant organizational savings.</li>
<li>Master the new HR strategic model.</li>
<li>Master how to do predictive forecasting.</li>
<li>Reduce the cost and significantly improve the efficiency of succession planning.</li>
<li>Controller business process reengineering and be able to apply the techniques both in HR and in other areas of the business.</li>
<li>Explain to others the 10 key areas where Human resources can be significantly improved.</li>
<li>Implement change that will have a visible benefit to the organization.</li>
<li>Update their professional skills to be ahead in HR thinking and abilities.</li>
<li>Explain to others the new integrated HR concept and how it will add value to any public or private business.</li>
<li>Adopt a common and auditable approach throughout HR.</li>
<li>Provide the organization with a much more business approach to HR management.</li>
<li>Operate a standard strategic model and approach using the HR two-stage model.</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this strategic change management for HR professionals conference, the participants will be able to:
<ul>
<li>Strategic planning.</li>
<li>Matrix management.</li>
<li>Business efficiency and effectiveness.</li>
<li>Manpower planning.</li>
<li>Predictive forecasting.</li>
<li>Create business value.</li>
<li>Business process reengineering.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: HR as the Strategic Partner</h3>
<ul>
<li>How do you introduce the new strategic process for HR?</li>
<li>Overview of a 10-step checklist for strategic HR.</li>
<li>Creativity role in HR strategy.</li>
<li>Understand strategy translation into action through strategic action plans.</li>
<li>Learn about HR responsibilities in matrix management and measuring outcomes.</li>
<li>Examine if HR can be improved at no additional cost.</li>
</ul>
<h3>Unit 2: Making HR Effective - 10 Decisive Actions to Make a Difference</h3>
<ul>
<li>The new shape of HR.</li>
<li>Learn the internal structure needed for tomorrow's successful HR departments.</li>
<li>Does added value apply to HR?</li>
<li>Understand manpower planning and how to use manpower projective techniques.</li>
<li>Maximize organizational structures to enhance productivity – how downsizing and right-sizing work.</li>
<li>Understand the new ratios for supervisors and managers.</li>
</ul>
<h3>Unit 3: New Look at Advances in Recruitment, Training, and Techniques to Maximize Human Performance</h3>
<ul>
<li>Recruitment – The new approach to recruitment processes.</li>
<li>How can testing and profiling make a real efficiency difference?</li>
<li>How can we improve the questioning process using the latest in behavioral techniques?</li>
<li>Learn about tips and techniques used by interviewing professionals.</li>
<li>Professional interviewing in practice.</li>
<li>Training – The new training efficiency model.</li>
<li>Overview of techniques to determine which training provides value to the organization.</li>
<li>How to evaluate training?</li>
<li>Valuing and costing training and using a prioritizing system to get outstanding value from the training budget (specialist handout).</li>
<li>Maximize efficiency through pay and rewards.</li>
<li>Concepts of value using the new talent model.</li>
<li>Learn about two significant improvements in efficiency - the use of differentiation and bonus schemes.</li>
</ul>
<h3>Unit 4: New Performance and Value Approaches to Performance, Competence, Appraisal, and Succession Planning</h3>
<ul>
<li>Understanding Performance - Setting organizational performance standards.</li>
<li>Need for predictive forecasting.</li>
<li>Performance pay.</li>
<li>Understand how competencies are structured and how to measure them realistically.</li>
<li>Performance appraisal and understand the cost of the assessment and how to improve it.</li>
<li>Techniques to enhance appraisal techniques and to maximize the value of training.</li>
<li>What is the new approach and its new results?</li>
<li>Software needed.</li>
<li>5 Succession Plans – What is the organization's value of PDPs?</li>
<li>Learn about the three approaches to targeted succession planning.</li>
</ul>
<h3>Unit 5: Business Process Reengineering and How to Measure the Return On Investment in HR Activities</h3>
<ul>
<li>Understand Business Process Reengineering (BPR) and its value.</li>
<li>What is BPR?</li>
<li>IBM and Levi's case study.</li>
<li>How to do BPR?</li>
<li>Create and measure value from HR.</li>
<li>Practical examples.</li>
<li>The HR ROI formula.</li>
</ul>">

Singapore (Singapore)

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Successful Planning, Organizing & Delegating Workshop - (C 8035)

Introduction</h2>
The current business environment demands a heightened emphasis on the practices and skills related to project planning, properly organizing tasks, and delegating work to empowered staff. Organizations need more productive planning methods, establishing more suitable goals, and achieving tasks effectively. Employing best practices in planning and organizing is crucial for efficient work management and effecting organizational change.
This successful planning and organizing skills workshop equips participants with various management methods, processes, procedures, and practices with essential management techniques. The methodology combines a straightforward theoretical foundation with practical activities to bolster participants' abilities to manage more effectively and efficiently.
Unlock the keys to success with our professional planning, organizing, and delegating skills workshop. Dive deep into the essence of successful planning and organizing, uncovering the intricate layers of a successful planning process. Hone your planning and organizing skills through dynamic sessions and interactive exercises. Explore the art of project planning and delegating, mastering strategies to propel your projects forward with precision.
Whether you're a seasoned professional or an aspiring entrepreneur, our strategic planning workshop is designed to elevate your business acumen. Participants in this successful planning, organizing, and delegating skills seminar receive a transformative experience that promises to reshape their approach to planning and organizing to chart a path toward successful business planning.
<h2>Targeted Groups</h2>
<ul>
<li>Mid-level management.</li>
<li>Supervisors.</li>
<li>Team leaders.</li>
<li>Project managers.</li>
<li>This successful planning, organizing, and delegating skills conference is for employees across all levels who seek to enhance their careers with improved planning and organizing skills.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this successful planning, organizing, and delegating skills workshop, participants will be able to:
<ul>
<li>Recognize internal and external influences on daily planning activities and outcomes.</li>
<li>Employ a successful planning process using essential tools to strategize project work.</li>
<li>Develop the necessary skills to complete work on schedule.</li>
<li>Learn and apply organizing strategies to ensure successful completion of projects.</li>
<li>Utilize delegation as a tool within the planning and organizing framework.</li>
<li>Understand the traits of team members and how they contribute to team dynamics.</li>
<li>Foster positive interpersonal relationships for improved team coherence.</li>
<li>Make higher-quality decisions in the context of planning and organizing work.</li>
<li>Build and sustain efficient procedures that benefit organizational workflows.</li>
<li>Achieve goals timely, remain within budget, and surpass customer expectations.</li>
<li>Enhance readiness to tackle contingencies in work tasks.</li>
<li>Establish both organizational and personal planning competencies.</li>
<li>Elevate performance in personal and team organizational skills.</li>
<li>Gain insight into management techniques for planning and organizing workloads.</li>
<li>Develop skills in interpersonal interaction abilities for better teamwork.</li>
<li>Acquire practical planning, organization, and delegation management skills.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this successful planning, organizing, and delegating skills conference, the target competencies will be able to:
<ul>
<li>Leadership skills.</li>
<li>Strategic thinking.</li>
<li>Planning management.</li>
<li>Human interaction.</li>
<li>Personal organization.</li>
<li>Change management.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Creating an Attitude to Change How We Plan and Organize Work</h3>
<ul>
<li>The new systems and strategic thinking in organizing seminars and conferences.</li>
<li>The impact of organizational change on planning and organizing skills.</li>
<li>Establish a standard of excellence at all work levels.</li>
<li>Assess management processes and skill areas vital for successful planning.</li>
<li>Implement a strategic planning workshop model to initiate projects.</li>
</ul>
<h3>Unit 2: Importance of Planning Management</h3>
<ul>
<li>Integrate goals with the management planning process for project success.</li>
<li>Identify initial resource needs during the initial project planning and organizing phase.</li>
<li>Risk identification techniques affecting assignments and timelines.</li>
<li>Effective communication within planning processes.</li>
<li>Recognize the significance of quality planning for successful business planning.</li>
</ul>
<h3>Unit 3: Delegation, Personal Organization, and Setting Priorities</h3>
<ul>
<li>Analyze individual approaches to work within the planning and organizing context.</li>
<li>Employ time management and scheduling to meet deadlines.</li>
<li>Utilize delegation skills as a means of empowerment in organizing workshops.</li>
<li>Enhance the prioritization of work and tasks for professional organizing workshops.</li>
<li>Establishing responsibility and authority in the delegation process.</li>
</ul>
<h3>Unit 4: Planning Effectively with Your Team</h3>
<ul>
<li>Identify essential skills for enlisting help in organizing workshops and seminars.</li>
<li>Learn the role of group skills in achieving team success within a business planning workshop.</li>
<li>Understand the importance of interpersonal skills in personal and team decision-making.</li>
<li>Foster team empowerment through the development of interpersonal skills.</li>
<li>Adjust to team diversity and promote versatility for effective team relations in project planning and delegating.</li>
</ul>
<h3>Unit 5: Developing Personal and Team Change Plans</h3>
<ul>
<li>Encouraging innovation for personal and team change in organizing seminars and conferences.</li>
<li>Identify effective change processes and understand human responses to change.</li>
<li>Setting achievable personal and team change goals within organizing workshops.</li>
<li>Navigate resistance to change.</li>
<li>Create actionable plans for personal and team development during organizational change.</li>
</ul>">

Sharm El-Sheikh (Egypt)

Kuala Lumpur (Malaysia)

02 - 06 Mar 2025

4400 Euro

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Beyond Customer Service: Building a Customer-Centric Organization - (C 8038)

Introduction:</h2>
Becoming customer-centric is one of the most important aims of any organization. Customer centricity refers to a company's orientation to its customers' needs and behaviors rather than internal drivers, such as the quest for short-term profit. Customers have high expectations and demand quality customer service from companies they choose to do business with. Providing excellent customer service gives an organization a competitive advantage in the marketplace.
The customer-centricity workshop is the critical factor that keeps customers coming back. Successful organizations understand the importance of developing a customer-centric mindset and deliberately restructure their customer service model to increase customer satisfaction and brand loyalty.
Today, customers have an increasing range of choices: choice of supplier, choice of channel, choice of products and services. Their loyalty is determined by the quality of the experience they receive. Delegates will learn effective customer-centric strategies and best practices to provide world-class customer service excellence.
<h2>Understanding Customer-Centricity:</h2>
In this course segment, participants will engage in a customer-centricity workshop to reinforce theoretical knowledge with practical exercises, foster the development of customer-centric skills, and apply customer-centric training principles. Interactions within the customer-centricity workshop will focus on how to build a customer-centric culture within the participant's respective organizations.
<h2>Targeted Groups:</h2>
<ul>
<li>Head of Customer Service.</li>
<li>Customer Service Managers.</li>
<li>Customer Service Supervisors.</li>
<li>Customer Service Professionals.</li>
</ul>
<h2>Conference Objectives:</h2>
At this customer-centricity conference, the participants will be able to:
<ul>
<li>Establish the importance of setting and reviewing customer service standards.</li>
<li>Develop an understanding of internal and external customer expectations.</li>
<li>Communicate more effectively by utilizing active listening and questioning skills.</li>
<li>Demonstrate how to deal with complex or demanding customers professionally.</li>
<li>Set SMART objectives and goals to become more productive.</li>
<li>Utilize stress management techniques to increase job satisfaction.</li>
<li>Develop a strategy to build a more proactive, customer-centric organization.</li>
<li>Analyze and implement the best practices of world-class customer-centric organizations.</li>
<li>Utilize interpersonal skills as vital tools in the provision of customer service.</li>
<li>Measure and assess how well customer service standards and objectives are being achieved.</li>
<li>Enhance communication, persuasion, and conflict-resolution skills.</li>
</ul>
<h2>Targeted Competencies:</h2>
By the end of this customer-centricity conference, the target competencies will be able to:
<ul>
<li>Communication skills.</li>
<li>Leadership skills.</li>
<li>Technology tools.</li>
<li>Self-confidence.</li>
<li>Time management.</li>
<li>Understand your motivation to build strong customer relationships and develop a customer-centric organization.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: The Building Blocks of a Customer-Centric Organisation:</h3>
<ul>
<li>Define customer service excellence.</li>
<li>What do you want your customers to experience?</li>
<li>Practical exercise: Identify specific ways to use customer service to enhance customer loyalty and build employee morale.</li>
<li>Learn about five critical steps for implementing a customer-centric service model.</li>
<li>Serve your internal customers.</li>
<li>First impressions are vital - What do your customers see and hear?</li>
<li>Understand your customer's nonverbal communication.</li>
</ul>
<h3>Unit 2: Developing a Top-Down Customer-Centric Culture:</h3>
<ul>
<li>What do customers want from your organization and why?</li>
<li>Does the customer experience align with your organization's business goals and vision/mission statement?</li>
<li>What do your competitors do better or differently than you do?</li>
<li>Practical exercise: What are the most admired leadership traits?</li>
<li>Shape customer expectations - perception versus reality.</li>
<li>Case study: Examples of companies that provide world-class customer service.</li>
<li>Little things make a big difference - going the extra mile.</li>
<li>The four customer personality types.</li>
</ul>
<h3>Unit 3: Responding to The Voice of The Customer:</h3>
<ul>
<li>Understand the best and worst-rated companies for customer service.</li>
<li>Listen, act, and deliver on customer needs.</li>
<li>Re-evaluate and realign the customer experience in line with demand.</li>
<li>Create favorable customer service 'touchpoints' within your company.</li>
<li>Practical exercise: List how your organization creates positive 'touchpoints' to enhance the 'customer experience.'</li>
<li>Lead and motivate others to deliver superior service levels.</li>
<li>The customer loyalty chain.</li>
<li>Develop the processes that nurture customer brand loyalty.</li>
</ul>
<h3>Unit 4: Measuring and Monitoring Customer Satisfaction:</h3>
<ul>
<li>Why is measuring customer satisfaction important?</li>
<li>Why is it critical to encourage customer complaints and feedback?</li>
<li>Establish quality customer service satisfaction measuring and monitoring standards.</li>
<li>Use customer-centric diagnostic tools to evaluate trends, perceptions, and opportunities for performance improvement.</li>
<li>Understand best practices for recording and monitoring customer service issues.</li>
<li>Put in place processes to resolve customer dissatisfaction.</li>
<li>Learn about practical exercise: Customer service quality control checklist.</li>
<li>Understand strategies for working with complex and demanding customers.</li>
</ul>
<h3>Unit 5: Leading the Way to Customer Service Excellence:</h3>
<ul>
<li>Learn the importance of attitude, teamwork, and professional development.</li>
<li>Develop a customer-centric training program.</li>
<li>Learn how to set performance goals.</li>
<li>Understand contests and employee recognition programs.</li>
<li>Coach and mentor strategies.</li>
<li>Understand methods to empower and motivate customer service employees.</li>
<li>Action plan.</li>
</ul>">

Dubai (UAE)

26 - 30 Jan 2025

4400 Euro

Amsterdam (Netherlands)

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Essential Skills for Working in Teams: Igniting Passion & Activating Potential - (C 8039)

Introduction:</h2>
The truth about life is our interdependence. Everything we accomplish within an organization is through the efforts of people working together. Despite our technological advances, our competitive advantage lies in our ability to work effectively with other people.
The premise of this team-building and teamwork skills program is that organizations are much more healthy and more productive when their relationships are strong, and people work together. Team members enjoy their work in a highly interactive environment while learning principles and skills to communicate, resolve conflicts, solve problems, make decisions, and maintain a positive work environment.
In our comprehensive team-building and teamwork skills seminar, we delve into the essence of teamwork skills, elucidating their meaning and significance in collaborative and individual work settings. Through dynamic sessions tailored for managers and employees alike, our specialized training program aims to enhance team cohesion, productivity, and synergy.
Participants will engage in interactive exercises and discussions, exploring effective teamwork strategies and learning practical techniques to foster a culture of collaboration within the workplace. From understanding the core principles of teamwork to implementing a team-building strategy, attendees will gain invaluable insights to improve their teamwork skills and overall team performance.
<h2>Understanding Teamwork Skills:</h2>
In a world that constantly emphasizes the importance of teamwork, it is essential to understand the meaning of teamwork skills. Teamwork skills encompass the ability to work collaboratively towards a common goal, affirming the significance of teamwork and individual contributions to the organization's success. This team-building and teamwork skills course provides a detailed teamwork training seminar and practical team-building training for managers and employees, ensuring everyone is equipped with the relevant competencies.
Participants in this teamwork training course will gain valuable insights into team-building strategies and techniques to build teamwork in the workplace. This team-building and teamwork skills seminar will cover critical topics such as the significance of improving teamwork and teamwork skills and delve into a comprehensive training course outline. Through interactive activities and thoughtful training methods, employees will learn to strengthen their team-building skills, and managers will explore strategies to improve team-building within their departments.
Our meticulously designed course outline covers essential topics such as defining teamwork skills, distinguishing between teamwork and individual work dynamics, and elucidating the importance of team building in organizational success. Through engaging activities and real-world examples, participants will develop a deeper understanding of building and sustaining effective teams in any professional environment. Unlock the power of teamwork and elevate your team's performance to new heights. Invest in your team's success today with our transformative team-building and teamwork skills seminar.
<h2>Targeted Groups:</h2>
<ul>
<li>Managers, Supervisors, and Team Leaders.</li>
<li>Human Resources Staff.</li>
<li>Employees in all departments.</li>
</ul>
<h2>Conference Objectives:</h2>
At the end of this team-building and teamwork skills conference, the participants will be able to:
<ul>
<li>Study effective team operations.</li>
<li>Analyze effective communication strategies.</li>
<li>Understand how to give and receive effective feedback.</li>
<li>Consider effective team dynamics and decision-making.</li>
<li>Explore team problem-solving and conflict-resolution mechanisms.</li>
<li>Examine time management and personal productivity.</li>
<li>Increase effectiveness in dealing with conflict.</li>
</ul>
<h2>Targeted Competencies:</h2>
At the end of this team-building and teamwork skills conference, the participants will be able to:
<ul>
<li>Communication skills.</li>
<li>Time management.</li>
<li>Decision making.</li>
<li>Problem-solving.</li>
<li>Greater levels of personal productivity.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Fundamentals of High-Performance Teams:</h3>
<ul>
<li>Analyzing the basics of team operations.</li>
<li>Obtaining the benefits of teams.</li>
<li>Considering the four types of teams.</li>
<li>Building team performance.</li>
<li>Understanding the role of the team leader.</li>
</ul>
<h3>Unit 2: Basic Communication:</h3>
<ul>
<li>The basics of face-to-face communication.</li>
<li>Creating effective oral communication.</li>
<li>Making successful presentations.</li>
<li>Understanding the skill of active listening.</li>
<li>Overcoming barriers to communications.</li>
</ul>
<h3>Unit 3: Giving and Receiving Feedback:</h3>
<ul>
<li>Learning to give effective feedback to others with scripts.</li>
<li>Receiving critical feedback effectively.</li>
<li>Understanding positive and negative attitudes.</li>
<li>Dealing with difficult employees.</li>
<li>Understanding why employees can be difficult.</li>
<li>Utilizing the Thomas-Kilmann conflict mode instrument.</li>
<li>Analyzing the various styles for influencing.</li>
<li>Feedback at Johnson and Johnson.</li>
</ul>
<h3>Unit 4: Group Dynamics:</h3>
<ul>
<li>Building high-performance team dynamics.</li>
<li>Avoiding ineffective team dynamics.</li>
<li>Rating your team group process.</li>
<li>Understanding different team player styles.</li>
<li>Examining critical team member competencies.</li>
</ul>
<h3>Unit 5: Team Decision Making:</h3>
<ul>
<li>Examining a team decision-making model.</li>
<li>Utilizing the Vroom-Yetton leadership model.</li>
<li>Considering methods of group decision-making.</li>
<li>Inspecting benefits and drawbacks of group decision methods.</li>
<li>Overcoming barriers to effective decision-making.</li>
</ul>
<h3>Unit 6: Team Problem Solving:</h3>
<ul>
<li>Defining creative problem-solving.</li>
<li>Appreciating the difference between left and right brain thinking.</li>
<li>Obtaining the benefits of brainstorming.</li>
<li>Making use of de Bono's six thinking hats.</li>
<li>Considering Von Oech's work on overcoming mental locks.</li>
<li>Applying the four roles of the creative process.</li>
</ul>
<h3>Unit 7: Conflict Resolution:</h3>
<ul>
<li>Understanding constructive vs. destructive conflict.</li>
<li>Obtaining the benefits of positive conflict.</li>
<li>Digging down to the roots of conflict.</li>
<li>Employing an effective conflict management model.</li>
<li>Examining the 5 styles for dealing with conflict.</li>
</ul>
<h3>Unit 8: Time Management:</h3>
<ul>
<li>Managing time daily.</li>
<li>Understanding why people procrastinate.</li>
<li>Setting personal goals in all key areas to guide the use of your time.</li>
<li>Employing a practical goal-setting formula.</li>
<li>Understanding the principles of achievement.</li>
<li>Using the key to your power.</li>
<li>Examining the impact of your belief system.</li>
<li>Changing your limiting beliefs.</li>
</ul>">

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HR Compensation Packages and Payrolls Structure Conference - (C 8040)

Kuala Lumpur (Malaysia)

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Contractual Risk, Insurance, and Indemnities Conference - (C 8041)

Introduction:</h2>
In every organization, meticulous attention is directed towards managing risks through various methods: preventable ones are eliminated, and the residual risks are reduced and strategically managed. This contractual risk, insurance, and indemnities conference is partly achieved by crafting robust contracts that distribute risk fairly and embed a framework of indemnities with contractors bolstered by an all-encompassing insurance structure.
The contractual risk, insurance, and indemnities conference is vital for contract personnel to grasp the essence of contractual risks and comprehend the extent to which insurance can alleviate the financial impact of such risks, bearing in mind that insurance serves to lessen the effect of risk rather than eliminate the inherent risk itself.
<h2>Understanding Contractual Indemnity and Insurance:</h2>
As a critical component of contractual agreements, contractual indemnity plays a significant role in delineating the liability and responsibilities of the parties involved. These provisions are often backed by contractual indemnity insurance, ensuring that indemnified losses are financially covered.
This contractual risk, insurance, and indemnities conference will explore the full spectrum of these concepts, including contractual indemnity and how it integrates with various contractual insurance solutions.
<h2>Targeted Groups:</h2>
<ul>
<li>Contracts, Tendering, Purchasing, Procurement, and Project Professionals.</li>
<li>Contract Administration, Engineering, Operational, and Maintenance Professionals.</li>
<li>Risk, Claims, Financial, and Audit Professionals.</li>
<li>Project Management Professionals.</li>
<li>All others involved in the intricate process of planning, evaluation, preparation, and management of bids, specifications, contracts, and procurement, including those acquiring materials, equipment, and services and who are part of organizations prioritizing high competence levels in these activities.</li>
</ul>
<h2>Conference Objectives:</h2>
At this contractual risk, insurance, and indemnities conference, participants will have the ability to:
<ul>
<li>Provide an understanding of contract structures and how and why contracts are drafted in particular ways.</li>
<li>Enhance Knowledge of the legal principles behind contracts.</li>
<li>Provide an understanding of some of the main clauses in different types of agreements.</li>
<li>Explain the commercial impact of particular provisions.</li>
<li>Explore the usual models for indemnity regimes in international contracts.</li>
<li>Enable participants to understand the significance and limitations of such regimes.</li>
<li>Help participants understand the meaning of insurance arrangements and the terminology used</li>
<li>Ensure participants appreciate the effect of insurance and its limitations in managing risk.</li>
<li>Explain how to use contract provisions to reduce the risk of disputes.</li>
<li>Understand where disputes do arise, show how the contract can be used to minimize these disputes, and some of the methods by which disputes are resolved in international contracting (including non-traditional approaches, such as mediation)</li>
<li>Link indemnity and insurance arrangements</li>
<li>Recognized types of insurance are available in a contracting context.</li>
<li>Maximize the latest thinking in dispute resolution techniques.</li>
</ul>
<h2>Targeted Competencies:</h2>
By the end of this contractual risk, insurance, and indemnities conference, the target competencies will be able to:
<ul>
<li>Critical of the risk mitigation process.</li>
<li>Understand Knowledge to move contracts from the tactical to a more critical strategic focus.</li>
<li>Learn about the ability to identify risks that can arise.</li>
<li>Learn about skills in allocating contract and procurement risk.</li>
<li>Know about the examples of contract terms and conditions which allocate risk.</li>
<li>Insurance and Indemnities.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Commercial Risk and Mitigation through the Contract:</h3>
<ul>
<li>The need for contracts.</li>
<li>Identify risk.</li>
<li>Risk mitigation or impact mitigation?</li>
<li>Title.</li>
<li>Incoterms.</li>
<li>Intellectual property.</li>
<li>Types and nature of contracts.</li>
<li>Understand the definition of terminology, i.e., Conditions of contract and terms of the agreement.</li>
<li>Understand different legal systems and how to look for standard practices but understand the differences.</li>
</ul>
<h3>Unit 2: How and Why Contracts are Drafted:</h3>
<ul>
<li>Why do we use contracts?</li>
<li>Formation of a Contract.</li>
<li>Oral or written?</li>
<li>Learn the critical elements of a contract.</li>
<li>Know about the terms and conditions of the contract.</li>
<li>Know about liquidated damages/penalties.</li>
<li>Limits of liability.</li>
<li>Suspension and termination.</li>
<li>Acceptance and certificates.</li>
<li>Guarantee/warranty/maintenance.</li>
<li>Agency issues.</li>
<li>Know the basic structure of a contract.</li>
<li>Incorporate documents by reference.</li>
<li>Standard Forms.</li>
<li>Incorporate tender documents.</li>
<li>Letters of intent or award.</li>
<li>Letters of comfort or awareness.</li>
<li>Side letters.</li>
<li>Bank bonds and guarantees.</li>
<li>Parent company guarantees.</li>
</ul>
<h3>Unit 3: Insurance:</h3>
<ul>
<li>The purpose of insurance.</li>
<li>What insurance covers and what it does not.</li>
<li>Overview of cover limits.</li>
<li>Duty to disclose information.</li>
<li>Meaning of “All Risks”.</li>
<li>Relationship with risk management.</li>
<li>Learn about types of insurance used in contract clauses.</li>
<li>Understand workmen’s compensation/employers’ liability.</li>
<li>Third-party/liability insurance.</li>
<li>Property damage.</li>
<li>Know about professional indemnity/errors and omissions.</li>
<li>Construction all risks.</li>
<li>Motor and aviation.</li>
<li>Marine insurance.</li>
<li>Hull and machinery.</li>
<li>Learn about protection and indemnity (“P&I clubs”).</li>
<li>Pollution.</li>
<li>Goods in transit.</li>
<li>Business interruption.</li>
<li>Unfair calling cover (bonds and guarantees).</li>
<li>Export credit insurance.</li>
<li>Who arranges?</li>
<li>For whose benefit?</li>
<li>Understand extension to subcontractors (national oilwell case).</li>
<li>Terms of involving contractors.</li>
<li>Other relevant insurances.</li>
<li>Insurance for projects.</li>
</ul>
<h3>Unit 4: Indemnities:</h3>
<ul>
<li>Know the meaning of indemnities.</li>
<li>Make indemnities work - irrespective of negligence or breach of duty (the Piper Alpha litigation).</li>
<li>Link with insurance.</li>
<li>Cross indemnities.</li>
<li>Personnel.</li>
<li>Property.</li>
<li>Catastrophe risks.</li>
<li>Value of covenant.</li>
<li>Learn about the issues with indemnities under the civil law system.</li>
<li>Third parties.</li>
<li>Understand liability in negligence and relationship with contract conditions.</li>
<li>Claims handling.</li>
<li>Manage claims under project policies.</li>
<li>Make timely claims.</li>
<li>Information.</li>
<li>Involve insurers.</li>
<li>Resolve disputes.</li>
<li>Self-insurance.</li>
</ul>
<h3>Unit 5: Resolving Disputes:</h3>
<ul>
<li>Negotiation.</li>
<li>Stage dispute resolution clauses.</li>
<li>Litigation.</li>
<li>Arbitration.</li>
<li>Enforcement of Judgments and Awards.</li>
<li>Know about the new best practices in dispute resolution.</li>
<li>Mediation.</li>
<li>Conciliation.</li>
<li>Early neutral evaluation.</li>
<li>Expert determination.</li>
<li>Pendulum arbitration.</li>
</ul>
By integrating these elements, the contractual risk, insurance, and indemnities conference becomes an insurance seminar or risk workshop and a comprehensive experience that addresses the contractual risk definition of risk transfer insurance and ultimately defines an insured contract. Attendees will emerge with a profound understanding of contractual risk in project management and be equipped with the latest frameworks for managing these risks effectively.">

Amsterdam (Netherlands)

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Decision-Making Using Statistical Process Control SPC Seminar - (C 8042)

Introduction</h2>
Quality and productivity are at the forefront of sustaining competition in the global market. High customer expectations propel the demand for consistent quality in products and services. The quality control process is intrinsic to this, involving measuring and managing process variations that affect the final product.
Statistics is pivotal in quality management. The SPC statistical process and control for the decision-making seminar provide a quantitative foundation for managers to monitor and control production processes and evaluate the output quality, aligning closely with the ideals of Total Quality Management.
Managers responsible for product delivery or service provision must know about statistical tools that analyze process outputs that impact quality. Additionally, they should hone quantitative reasoning abilities to interpret statistical process control (SPC) findings or critically examine interpretations provided by others.
<h2>Targeted Groups</h2>
<ul>
<li>Managers, Supervisors, and Team Leaders.</li>
<li>Management support professionals.</li>
<li>Analysts who encounter data/analytical information in their jobs.</li>
<li>Individuals seeking to enhance decision-making through data analytics.</li>
</ul>
<h2>Conference Objectives</h2>
By the end of this SPC statistical process and control for the decision-making seminar, participants will be able to:
<ul>
<li>Grasp the concept of variation in work processes and how it is measured.</li>
<li>Recognize the significance of data quality in SPC.</li>
<li>Utilize the normal distribution in SPC effectively.</li>
<li>Differentiate and employ various control charts for diverse SPC processes.</li>
<li>Apply suitable statistical tools for quality control data analysis.</li>
<li>Translate statistical output into actionable management decisions.</li>
<li>Comprehend process capabilities concept, purpose, and assessment.</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this SPC statistical process and control for the decision-making seminar, participants will be able to:
<ul>
<li>Applying data analytics in management roles.</li>
<li>Valuing the role of data in analytics.</li>
<li>Executing data analytical methods with practical examples.</li>
<li>Mastering interpretation of statistical evidence for managerial purposes.</li>
<li>Integrating statistical thinking within the professional sphere.</li>
</ul>
<h2>Key Benefits and Concepts of Statistical Process Control</h2>
SPC, or Statistical Process Control, is an advanced method used to monitor and control processes through statistical methods. Here are some key areas where SPC is beneficial:
<h3>The Purpose of Statistical Process Control</h3>
The SPC statistical process and control for the decision-making course is designed to analyze a process or its output so that appropriate steps can be taken to achieve and maintain a state of statistical power, thus enhancing the quality of products.
<h3>Benefits and Advantages</h3>
SPC provides numerous benefits, such as reducing variability, increasing efficiency, improving quality, and lowering costs. It also assists businesses in complying with industry standards and achieving certification.
<h3>Understanding and Definition of SPC</h3>
At its core, SPC helps define a system where alerts can be established for real-time monitoring of processes. It's essential for maintaining a high level of product quality and predicting potential issues before they become critical.
By integrating these principles and tools, managers and analysts can develop a robust Statistical Process Control program, enabling better decision-making and improved outcomes.
<h2>Conference Content</h2>
<h3>Unit 1: Setting the Statistical Scene for SPC</h3>
<ul>
<li>Overview of Statistical Process Control (SPC).</li>
<li>Fundamentals of Process Analysis and its Connection to Quality and Variation.</li>
<li>Implementing SPC with Six Sigma.</li>
<li>Statistics and Data Analysis in Quality Control.</li>
<li>Differentiating Data Types and Emphasizing Data Quality.</li>
<li>Introduction to Basic Statistical Concepts and SPC Tools.</li>
<li>Utilizing Summary Tables and Graphs to examine data distribution.</li>
<li>Exploring Descriptive Statistical Measures.</li>
<li>The critical role of the Normal Probability Distribution (Z Statistics).</li>
<li>Practical Excel analysis of sample QC datasets using essential statistical tools.</li>
</ul>
<h3>Unit 2: Exploring SPC Tools</h3>
<ul>
<li>Framework of SPC Tools: Terms and Definitions.</li>
<li>Sub-group formation strategies.</li>
<li>Deep dive into Control Charts:</li>
<ul>
<li class="ql-indent-1">Different Types.</li>
<li class="ql-indent-1">Data Requirements.</li>
<li class="ql-indent-1">Methodology.</li>
<li class="ql-indent-1">Interpretation.</li>
<li class="ql-indent-1">Applications and Benefits.</li>
</ul>
<li>Variable Control Charts for Continuous Data.</li>
<li>Detailed analysis of each Control Chart in Excel with sample datasets.</li>
</ul>
<h3>Unit 3: Advancing SPC Tools</h3>
<ul>
<li>Investigation of Control Charts for Individual Data.</li>
<li>Study of Attribute Control Charts for Discrete/Countable Data.</li>
<li>Applying Excel to analyze datasets for each Control Chart.</li>
</ul>
<h3>Unit 4: Validity Tests and Process Capability</h3>
<ul>
<li>Understanding Valid SPC Analysis Conditions.</li>
<li>Assumptions of Control Charts.</li>
<li>Using Curve Fitting to test for Normality.</li>
<li>Implementation of Run Chart and Run Test Rules in SPC.</li>
<li>Detailed Overview and Calculation of Process Capability Indices.</li>
<li>Utilizing Excel for validity tests and process capability analysis.</li>
</ul>
<h3>Unit 5: Advancedx'satistics in SPC</h3>
<ul>
<li>Statistical Methods and inferences about Process Behaviour.</li>
<li>The role of Sampling and its distributions.</li>
<li>Confidence Limits and Hypothesis Tests: Interpretation and Use.</li>
<li>Analysis of Variance (ANOVA) and Regression Analysis.</li>
<li>Integrating SPC into the work environment using Excel.</li>
</ul>">

Dubai (UAE)

26 - 30 Jan 2025

4400 Euro

Amsterdam (Netherlands)

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Creative Strategic IT Leadership Training Conference - (C 8043)

Introduction:</h2>
This IT leadership and creative strategy development program is designed to provide IT leaders and professionals with transformational tools and techniques to help them maximize their and their team's creative potential. The starting point for this conference is self-discovery.
Participants in the IT leadership and creative strategy development seminar will work on the inside first and then focus on the business world. Engaging in IT leadership through a creative strategy course, attendees will explore the facets of IT leadership development and discover pathways toward IT leadership certifications.
<h2>Creative Strategic IT Leadership: Harnessing IT Strategy for Business Excellence:</h2>
The world of IT is not just about technology. It's about imagining and executing a strategy that aligns IT with business goals. In this vital module, attendees will delve into the heart of creative, strategic IT leadership. They will unravel the secrets of IT strategic planning and creative, strategic thinking as they acquire the tools to craft an IT strategy that supports and propels their organization forward.
Through interactive sessions, participants in the IT leadership and creative strategy development seminar will gain insights into the nuances of IT leadership skills and how to apply creative and strategic thinking skills to IT challenges and opportunities.
<h2>Targeted Groups:</h2>
<ul>
<li>IT Team Leaders.</li>
<li>IT Managers.</li>
<li>IT Professionals from both Technical and Management Backgrounds.</li>
<li>IT Operations Staff.</li>
<li>Networks/Systems and IT Projects Staff.</li>
<li>Technical Professionals.</li>
</ul>
<h2>Conference Objectives:</h2>
At the end of this strategic IT leadership and creative strategy development conference, the participants will be able to:
<ul>
<li>Set out their leadership brand and understand the critical components of IT strategy development.</li>
<li>Demonstrate innovative methods for harnessing others' creative, strategic thinking and potential.</li>
<li>Articulate a vision using multiple sensory representations and communicate creative, strategic planning.</li>
<li>Communicate their vision in refreshing and engaging ways, leveraging IT strategy solutions.</li>
<li>Identify critical components of a strategically-aligned IT department within the scope of strategic IT.</li>
<li>Apply value and performance measurement techniques.</li>
<li>Develop meaningful recruitment and retention policies.</li>
<li>Evaluate technology solutions, vendor selection, and outsourcing.</li>
</ul>
<h2>Targeted Competencies:</h2>
Upon the end of this strategic IT leadership and creative strategy development conference, the participants will be able to:
<ul>
<li>Create and communicate an inspiring leadership vision with a creative, strategic planning model.</li>
<li>Define IT strategy and set out techniques for leading an agile IT organization.</li>
<li>Make sound strategic management and technical decisions and leverage IT resources effectively.</li>
<li>The emphasis is on the strategic importance of information services to the enterprise and their contribution as a critical partner in meeting business goals.</li>
<li>Identify opportunities for new creative and strategic thinking and learning to challenge the givens without breaking the bonds.</li>
<li>Improve negotiation skills and overcome departmental and organizational obstacles to success.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Creative Problem-Solving:</h3>
<ul>
<li>Leadership Reality Assessment.</li>
<li>Leadership vs. Management.</li>
<li>Understanding Our Brain Function.</li>
<li>Myths of Creativity.</li>
<li>The limitations of the rational.</li>
<li>Divergent approaches to problem-solving.</li>
<li>Letting go of logic.</li>
<li>Analogous thinking modes.</li>
<li>Convergent and divergent modes.</li>
</ul>
<h3>Unit 2: Overcoming Personal Blockers to Creativity:</h3>
<ul>
<li>Sigmoid Curve.</li>
<li>Lifecycle Model.</li>
<li>Continuous Improvement.</li>
<li>Breakthrough step change.</li>
<li>Understand Self-awareness and the nature of the ego.</li>
<li>Personal goal alignment.</li>
<li>Adoption and innovation: personal preferences for creating meaning.</li>
<li>Explore attitudes to risk.</li>
<li>Know about left- & right-brain thinking.</li>
</ul>
<h3>Unit 3: Developing the Vision Creatively:</h3>
<ul>
<li>Six thinking hats.</li>
<li>Use differing thinking styles.</li>
<li>JoHari's window.</li>
<li>Understand the business plan process and create a vision.</li>
<li>Harness the power of the team.</li>
<li>Know the organizational culture and its influence on innovation.</li>
<li>Letting go of the ego.</li>
<li>Work with different creative preferences.</li>
</ul>
<h3>Unit 4: Communicating the Vision Creatively:</h3>
<ul>
<li>The 7-Step Creative Process.</li>
<li>Models of communication.</li>
<li>Viral visioning.</li>
<li>Authenticity and trust.</li>
<li>Learn creativity tools, techniques, and strategies.</li>
<li>Letting go of the vision.</li>
<li>Lead without directing.</li>
<li>Possible leadership beliefs.</li>
</ul>
<h3>Unit 5: From Ideas to Action: Creativity and Change:</h3>
<ul>
<li>Motivation.</li>
<li>Hierarchy of Needs.</li>
<li>Overcome organizational barriers to creativity and change.</li>
<li>Nurtur a learning environment.</li>
<li>Is Money a motivator?</li>
<li>Personality Profiling.</li>
<li>Build a creative consensus.</li>
<li>Engaging stakeholders creatively</li>
<li>Influence and motivation through change.</li>
</ul>
<h3>Unit 6: Leading and Managing the IT Department:</h3>
<ul>
<li>Understand the challenges of the IT manager.</li>
<li>How do you value IT services?</li>
<li>Communicate IT value to upper management, peers, and end-users.</li>
<li>Understand the responsibilities of the IT team leader.</li>
</ul>
<h3>Unit 7: Managing Technology:</h3>
<ul>
<li>Understand the Strategy for Managing Existing Technology</li>
<li>Know when to develop and adopt New Technologies.</li>
<li>Be Aware of how to manage assets effectively.</li>
</ul>
<h3>Unit 8: Using Influence:</h3>
<ul>
<li>Understand the different types of influential power.</li>
<li>Be aware of the various influence strategies.</li>
<li>Select the most effective influence strategy for the situation.</li>
<li>Understand negotiations, tactics, and techniques.</li>
<li>Use influence effectively to thrive as an IT manager.</li>
</ul>
<h3>Unit 9: Strategic Decision Making:</h3>
<ul>
<li>Apply strategic decision-making.</li>
<li>Recognize strategic decisions and initiatives.</li>
<li>Apply strategic decision-making to vendor selection.</li>
<li>Understand when to outsource.</li>
</ul>
<h3>Unit 10: Developing the IT Strategic Plan and Budget:</h3>
<ul>
<li>Use the mission as an IT driver.</li>
<li>Define the customer profile.</li>
<li>Understand the partnership model.</li>
<li>Create a strategic plan.</li>
<li>Planning and budgeting issues.</li>
</ul>
<h3>Unit 11: Managing IT Quality:</h3>
<ul>
<li>Understand the importance of managing by process.</li>
<li>Understand the definitions of quality.</li>
<li>Apply maturity models.</li>
<li>Use process management.</li>
<li>Apply international standards.</li>
</ul>
<h3>Unit 12: Building the IT Management Team:</h3>
<ul>
<li>Evaluate IT performance and metrics.</li>
<li>Understand delegation and motivation.</li>
<li>Team-building.</li>
<li>Manage the management team and stakeholders.</li>
</ul>
<h3>Unit 13: IT Performance Metrics:</h3>
<ul>
<li>Develop a measurement strategy.</li>
<li>Create a "Best Practices" based organization.</li>
<li>Deploy metrics.</li>
<li>Manage by facts and results.</li>
<li>Integrate metrics into the strategic plan.</li>
</ul>
<h3>Unit 14: Common Pitfalls and Lessons Learned:</h3>
<ul>
<li>Balance technical and corporate requirements.</li>
<li>Balance tactical and strategic decisions.</li>
<li>Evaluate new and existing technologies.</li>
<li>Balance management styles and culture.</li>
</ul>">

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Effective Purchasing and Contract Negotiation Strategies Seminar - (C 8044)

Introduction</h2>
The ability to negotiate is one of the essential commercial business requirements. Yet, it is often delegated to those least able to produce an effective outcome. Poor negotiation is, therefore, felt throughout an organization and immediately negatively affects company profitability.
This contract negotiation and purchasing strategies conference provides practical, experience-based guidance in planning and conducting a successful negotiation. It identifies on an individual basis the key competencies and skills required to emerge on the winning side.
<h2>Enhancing Contract Negotiation Skills</h2>
In the realm of procurement and purchasing, mastering contract negotiation strategies is essential. This contract negotiation and purchasing strategies conference offers targeted contract negotiation training to equip professionals with the tools to execute successful procurement negotiation tactics.
Participants in the contract negotiation and purchasing strategies seminar can expect to delve into advanced purchasing negotiation strategies and emerge with a more robust command of procurement contract negotiation.
<h2>Targeted Groups</h2>
<ul>
<li>Purchasing Professionals.</li>
<li>Those are at all levels in projects, site contract management, and engineering with supply chain involvement.</li>
<li>Those in a Company who influence the selection of Materials, Services, and Sources of Supply.</li>
<li>Any person who wishes to understand the purchase process, regardless of background or present role/position.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this contract negotiation and purchasing strategies conference, the participants will be able to:
<ul>
<li>Understand the importance of planning in successful negotiations</li>
<li>Explore the approaches in talks.</li>
<li>Recognize the standards of ethics.</li>
<li>Understand the importance of determining, rating, and valuing the issues in a negotiation.</li>
<li>Evaluate strengths and weaknesses.</li>
<li>Understand the critical issues in various contract clauses.</li>
<li>Understand the essential elements of the final preparation.</li>
<li>Explore common negotiation tactics and countermeasures.</li>
<li>Gain experience and confidence through the actual negotiation of sample cases.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this contract negotiation and purchasing strategies seminar, the target competencies will be able to:
<ul>
<li>An appreciation of what is possible in Purchasing and how you may contribute more</li>
<li>An understanding of your present capabilities and where you should invest in personal improvement</li>
<li>Increased confidence in operating in different environments/cultures/business levels</li>
<li>Greater comfort and confidence when placed in 'difficult' negotiating positions</li>
<li>An appreciation of other people's problems and how to persuade them to your way of thinking</li>
<li>Become more challenging of existing methods and systems and less accepting of the way things are</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: What Makes a Negotiation Successful?</h3>
<ul>
<li>Personal obstacles to a successful negotiation.</li>
<li>Purchasing responsibilities as a negotiator.</li>
<li>Identifying the phases of a negotiation.</li>
<li>Understanding the phases of a negotiation.</li>
<li>What makes the "winners" win – the elements of success.</li>
<li>Comparing Approaches in Negotiations.</li>
<li>Looking for a better deal for both parties.</li>
<li>When to use what style of negotiation.</li>
<li>Protecting yourself and your company.</li>
<li>Using Time as a critical element.</li>
</ul>
<h3>Unit 2: The Expert Negotiator Has Many Talents</h3>
<ul>
<li>Skill sets and knowledge requirements.</li>
<li>The role of intuition and emotion.</li>
<li>Understanding your present personal capability.</li>
<li>Defining the negotiator competencies.</li>
<li>Uncovering the learning gap.</li>
<li>Identifying what should be negotiated.</li>
<li>Positioning the negotiation.</li>
<li>Determining the supplier's likely position.</li>
<li>The influence of long and short-term supplier relationships.</li>
<li>The importance of research.</li>
</ul>
<h3>Unit 3: Valuing Issues for Both Sides</h3>
<ul>
<li>Understanding price and cost.</li>
<li>Determining the supplier's pricing strategy.</li>
<li>Life cycle costing and improving added value.</li>
<li>Developing price indices.</li>
<li>Needs of a standard contract.</li>
<li>Developing terms and conditions of contract.</li>
<li>Transfer of ownership and risk.</li>
<li>Warranties and spare parts issues.</li>
<li>Liquidated damages.</li>
<li>Negotiating contractor contingencies.</li>
<li>Economic price adjustment clauses.</li>
<li>The Tender Process – does it add value?</li>
<li>Developing a tender assessment model.</li>
</ul>
<h3>Unit 4: What Happens Inside Every Negotiation - Getting to "Yes"</h3>
<ul>
<li>Negotiation in an e-commerce environment.</li>
<li>Testing the potential benefits of e-commerce.</li>
<li>Ethics in negotiation and tendering.</li>
<li>Developing a transparent and ethical organization.</li>
<li>Negotiating with different cultures.</li>
<li>Telephone negotiations.</li>
<li>How do you communicate your needs?</li>
<li>How do you move the other party to your viewpoint?</li>
<li>How do we gain an advantage through listening?</li>
<li>Body language and uncovering deception.</li>
</ul>
<h3>Unit 5: Common Negotiation Tactics and Countermeasures</h3>
<ul>
<li>Framing the negotiation.</li>
<li>Deciding your tactics and counter-tactics.</li>
<li>Dealing with bargaining.</li>
<li>How to concede to gain an advantage.</li>
<li>How to keep the seller selling.</li>
<li>Dealing with deadlocks in negotiations.</li>
<li>Avoiding The Funny Money Trap.</li>
<li>Lessons in negotiation from history.</li>
<li>24 essential things to do in any negotiation.</li>
</ul>">

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Certified Employee Relationship Conference: Motivation, Grievances & Discipline Training - (C 8045)

Introduction:</h2>
The certified employee relationship program is designed to develop increased productivity and motivation through the application of best practices in the way that the organization treats employees. The employee relationship conference will create a working environment where all staff can contribute to their full potential.
This employee relationship conference will create a supportive and trusting climate at work and ensure that individual and collective ER issues are handled positively and sensitively.
In the employee relationship conference, we focus on nurturing the supervisor and employee relationship, a cornerstone of organizational success. We discuss leadership development tools and feedback mechanisms facilitating mutual growth and respect.
<h2>Understanding Employee Relations Certification Integration:</h2>
This certified employee relationship course integrates a dynamic employee relations certification process essential for HR professionals. Participants will gain insights into the certification benefits, enhancing their capability to manage workplace relationships effectively.
Within this certified employee relationship course, we explore the nuances of progressive employee discipline and effective employee grievance management, honing in on techniques that uphold respect and establish clear expectations within the company.
This certified employee relationship course delves into the intricacies of employee motivation, offering strategies and tools that supervisors and team leaders can implement to foster a high-performance culture.
Also, this comprehensive certified employee relationship course equips managers and supervisors with the essential skills for effective employee relations, leveraging counseling techniques, performance management, and support systems to navigate challenging scenarios.
<h2>Targeted Groups:</h2>
<ul>
<li>Managers, Supervisors, and Team Leaders.</li>
<li>Human Resources Specialists.</li>
<li>Employees are seeking to gain new skills and knowledge to improve their careers.</li>
</ul>
<h2>Conference Objectives:</h2>
At the end of this employee relationship conference, the participants will be able to:
<ul>
<li>Create a close working relationship between the ER and the rest of the organization.</li>
<li>Establish the policies that create a practical ER function.</li>
<li>Match these policies to the practices that support them.</li>
<li>Get the best from people.</li>
<li>Address critical issues for ER and Supervisors/Team Leaders, such as handling absence, poor timekeeping, and unrealistic aspirations for promotion.</li>
<li>Relate the role of ER to the role of the Managers/Supervisor and Team Leader.</li>
<li>Manage the change</li>
<li>Deal with performance problems and modify the behavior of employees.</li>
<li>Influence the behavior of managers and team leaders.</li>
<li>Operate disciplinary procedures and grievance procedures.</li>
<li>Know how to manage absence.</li>
<li>Understand the role of an Employee Assistance Program.</li>
<li>Recognize the roles of HR and ER staff line managers, supervisors, and team leaders.</li>
</ul>
<h2>Targeted Competencies:</h2>
Upon the end of this employee relationship conference, the target competencies will be able to:
<ul>
<li>Leadership skills.</li>
<li>Communication skills.</li>
<li>Performance management.</li>
<li>Employees relations.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: The Core Role of Employee Relations:</h3>
<ul>
<li>The Context.</li>
<li>Change Management.</li>
<li>ER and nationalisation.</li>
<li>Understanding the Rationale of ER.</li>
<li>The Core Role of ER.</li>
<li>Overview of the distinction between the role of the ER and the manager.</li>
<li>The Impact on Policies and Procedures.</li>
<li>Change Agent and Employee Champion.</li>
<li>The Psychological Contract.</li>
</ul>
<h3>Unit 2: The ER function in practice:</h3>
<ul>
<li>Communications.</li>
<li>Team Briefing.</li>
<li>Consultation.</li>
<li>Discipline - Gross misconduct.</li>
<li>Discipline - poor performance.</li>
<li>Appeals.</li>
<li>Handle sickness absence.</li>
<li>Return to work interviews.</li>
<li>Notification Rules.</li>
<li>Trigger Mechanisms.</li>
</ul>
<h3>Unit 3: Supporting the Manager, Supervisor or Team Leader:</h3>
<ul>
<li>Grievances.</li>
<li>Conducting the Grievance Interview.</li>
<li>Management’s right to manage.</li>
<li>Equal Opportunities.</li>
<li>Discrimination.</li>
<li>Equality and diversity.</li>
<li>Harassment and Bullying.</li>
<li>Motivation.</li>
</ul>
<h3>Unit 4: Managing Performance, Counseling, Providing Employee Assistance:</h3>
<ul>
<li>The performance management process.</li>
<li>Motivation and Goal Theory.</li>
<li>Giving Feedback.</li>
<li>Coaching.</li>
<li>Counseling – Managers and Supervisors.</li>
<li>Counseling employees.</li>
<li>A Counseling Style Inventory.</li>
<li>Employee Assistance Programmes.</li>
</ul>
<h3>Unit 5: Getting the Best from People:</h3>
<ul>
<li>Get the best from People.</li>
<li>Then, the characteristics of leaders.</li>
<li>Leading vs. Managing.</li>
<li>Leadership Competencies.</li>
<li>Leadership development.</li>
<li>360-degree feedback.</li>
<li>Personal Development Planning.</li>
</ul>">

Kuala Lumpur (Malaysia)

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Financial Strategy: Essential Finance Management Skills Conference - (C 8047)

Introduction</h2>
This essential finance management and strategy skills program provides an understanding of the essential fundamentals of corporate finance, financial strategy, and financial management. Modern practical examples are crafted together with the theoretical principles to illustrate how theory is applied in real-world scenarios.
This essential finance management and strategy skills conference enhances the participant's analytical skills and decision-making capacity, aiming to deliver robust finance management solutions and comprehensive insight into what finance management entails, further enriched with perspectives on progressive financial strategy.
<h2>Developing a Financial Strategy</h2>
Developing a Financial Strategy is a critical subtopic covered in this financial strategy course. Participants in the essential finance management and strategy skills conference will learn how to define financial strategy and its role in shaping a business's long-term stability and growth.
This essential finance management and strategy skills conference includes identifying the benefits of financial strategy and how to create a roadmap tailored to the organization's unique needs. What is a financial strategy? It's a plan that helps businesses make informed decisions about investments, funding, and growth while considering financial risks and future objectives.
Attendees at this essential finance management and strategy skills conference will grasp the core principles needed to develop effective strategies harmonizing with their business goals, ensuring they can oversee and implement impactful finance management within their organizations.
<h2>Course Objectives</h2>
By attending this finance management conference, participants will adapt and apply finance management skills to:
<ul>
<li>Utilize and critically evaluate different capital investment appraisal techniques.</li>
<li>Formulate and implement dynamic financial strategies to support organizational goals.</li>
<li>Connect financial strategy intricately with overall business strategy.</li>
<li>Manage cash and working capital efficiently to minimize expenses and enhance liquidity.</li>
<li>Acknowledge and utilize financial strategy to drive shareholder value beyond market forecasts.</li>
<li>Understand the consequences of corporate behavior on achieving corporate aims, complemented by the essentials of corporate governance.</li>
<li>Learn the nuances of financial strategy, enterprise growth stages, and capital structuring.</li>
<li>Evaluate the impact of various capital investment appraisal techniques.</li>
<li>Enhance cash management and working capital to optimize costs and improve cash flows.</li>
<li>Measure their contribution to value creation for the stakeholders of the business.</li>
<li>Examine capital structure and financial strategy from the viewpoint of the business lifecycle, notably focusing on the Weighted Average Cost of Capital (WACC).</li>
</ul>
<h2>Targeted Groups</h2>
<ul>
<li>Strategy, Budgeting, and Planning Managers.</li>
<li>Finance and Treasury Professionals are seeking finance management certification.</li>
<li>Capital Investment Managers and Analysts.</li>
<li>Investment Analysts and Advisers.</li>
<li>Employees aspiring to amplify their financial acumen and progress in their careers.</li>
</ul>
<h2>Targeted Competencies</h2>
By attending this finance management conference, target competencies will be able to:
<ul>
<li>Financial strategic thinking.</li>
<li>Profound understanding of financial statements.</li>
<li>Robust financial analysis capabilities.</li>
<li>Mastery of working capital management.</li>
<li>Skills in preparing operating budgets.</li>
<li>Understand proficiency in making sophisticated capital budgeting decisions.</li>
<li>Astute financial decision-making.</li>
<li>Effective cost management techniques.</li>
<li>Learn about a focused approach to value management.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Financial Strategy and Corporate Behaviour</h3>
<ul>
<li>Aligning Corporate Objectives with Financial Strategy.</li>
<li>Comprehensive Financial Statements Analysis and Interpretation (Part 1).</li>
<li>Risk Management in Company Financing.</li>
<li>Estimating Cost of Equity and Debt Capital.</li>
<li>Exploration of Agency Theory.</li>
<li>Ensuring Robust Corporate Governance.</li>
<li>Adherence to Financial Statements Regulatory Frameworks.</li>
</ul>
<h3>Unit 2: Financial Strategy and Stages of Corporate Development</h3>
<ul>
<li>Advanced Financial Analysis Techniques (Part 2).</li>
<li>Strategic development utilizes analytical techniques like the Du Pont analysis.</li>
<li>Reflections on the Business Life Cycle and its Financial Implications.</li>
<li>Deliberating Capital Structure and Weighted Average Cost of Capital (WACC).</li>
<li>Crafting an Effective Dividend Policy.</li>
<li>Maximizing Efficiency in Cash and Working Capital Management.</li>
<li>Understanding Working Capital Ratios, Z-scores, and Credit Ratings.</li>
</ul>
<h3>Unit 3: Costs and Value Management</h3>
<ul>
<li>Exploring the Relationship between Cost and Value.</li>
<li>Strategic Cost Analysis and Control Methods.</li>
<li>Strategic Approaches to Cost Reduction and Management.</li>
<li>Dissecting Cost Structure and break-even analysis.</li>
<li>Exploring New Theories and Practices in Cost and Value Management.</li>
<li>Application of Value-Based Pricing Techniques.</li>
<li>Analyzing the Value Chain and its Relevance to Financial Strategy.</li>
<li>Interfacing Financial Strategy with Integrated Cost/Value Analysis.</li>
</ul>
<h3>Unit 4: Budgeting, Planning, and Business Strategy</h3>
<ul>
<li>Apply strategy models to finance.</li>
<li>Learn the correlation of business strategy with financial strategy.</li>
<li>Planning and budgeting model integration.</li>
<li>Link budgets to business and financial strategy alignment.</li>
<li>Foster, manage, and delegate budgets effectively.</li>
<li>Explore the beyond-budgeting concept.</li>
</ul>
<h3>Unit 5: Capital Investment Decisions</h3>
<ul>
<li>Discounted Cash Flow (DCF).</li>
<li>Learn about the rigorous evaluation of capital investment projects.</li>
<li>Understand robust comparison of alternative methods of investment appraisal.</li>
<li>Navigate through the complexities of capital budgeting.</li>
</ul>
<h3>Unit 6: Restructuring, Reorganisations, Mergers, and Acquisitions</h3>
<ul>
<li>Rationalize the motives behind mergers and acquisitions.</li>
<li>Learn share valuation models and strategic financing of acquisitions.</li>
<li>Navigate financial strategy during acquisitions and defense against takeover bids.</li>
<li>Learn the tactics for business restructuring and reorganizations.</li>
</ul>">

Kuala Lumpur (Malaysia)

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Fundamentals of Engineering Mechanical Technology Workshop - (C 8048)

Introduction:</h2>
Mechanical engineering technology is pivotal in the chemical, oil, gas, and petrochemical industries. This engineering discipline requires a deep understanding of mechanics and knowledge of other facets such as inspection, monitoring, and condition evaluation.
The engineering mechanical technology fundamentals workshop spans the spectrum from the theoretical principles of engineering to pragmatic aspects like the safe movement of substances and equipment sustainability. Mechanical technology engineering is further nuanced by material properties, static and rotating equipment design, assessment methods, and the integration of maintenance strategies and condition monitoring.
By exploring this extensive engineering mechanical technology fundamentals workshop, participants will gain a well-rounded understanding of mechanical technology and what mechanical engineering technology is in practice. They will also get hands-on experiences with mechanical technology tools and emerge as informed technicians equipped to handle challenges in mechanical technology workshops.
This mechanical technology course will emphasize mechanical technology tools, the mechanics behind a mechanical workshop, and mechanical technology engineering practices. Our workshop aims to present new mechanical technology developments and elucidate the definition of mechanical technology for professionals in the field.
<h2>Targeted Groups:</h2>
<ul>
<li>Technical and non-technical personnel in mechanical technology sectors like chemical, petrochemical, oil, and mechanical industries seek to grasp mechanical engineering concepts.</li>
<li>Maintenance and project engineers, production engineers, trainees in mechanical technician courses, and plant operators are seeking a foundational understanding of mechanical technology.</li>
<li>Those with little experience in the field need a comprehensive introduction to what a mechanical technology course offers and its applications.</li>
</ul>
<h2>Conference Objectives:</h2>
By attending this engineering mechanical technology fundamentals workshop, participants will acquire the ability to:
<ul>
<li>Employ Non-Destructive Examination (NDE) techniques for evaluating the integrity of static and rotating equipment.</li>
<li>Choose the appropriate materials for various types of equipment, considering the definition and application of mechanical technology.</li>
<li>Grasp the principle of operations and design elements in electrical and mechanical technology.</li>
<li>Implement methods to protect equipment from corrosion.</li>
<li>Recognize and diagnose different failure modes of static and rotating equipment used in electro-mechanical technology.</li>
</ul>
<h2>Targeted Competencies:</h2>
Attendees in this engineering mechanical technology fundamentals workshop will develop competencies in:
<ul>
<li>Mechanical design complies with ASME, API, and other codes and standards.</li>
<li>Select engineering materials based on their properties for specific tasks within mechanical technology engineering.</li>
<li>Identify degradation mechanisms and prevent potential failures.</li>
<li>Understand the utilization and maintenance of static and rotating equipment exclusive to the mechanical technology workshop.</li>
<li>Apply and understand maintenance strategies and their fit within a new mechanical technology paradigm.</li>
<li>Learn how to master condition monitoring, systematic inspections, and asset evaluation.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Introduction and Fundamentals:</h3>
<ul>
<li>Engineering material properties.</li>
<li>Stress and strain.</li>
<li>Learn analysis of fracture failure, stress concentration, and fracture toughness.</li>
<li>Learn an Investigation of fatigue failure, including testing and mechanisms.</li>
<li>Understand temperature considerations and creep failure.</li>
<li>Identify damage mechanisms in mechanical technology tools.</li>
<li>Fundamentals of mechanical design.</li>
<li>Overview of ASME and API.</li>
<li>Codes and standards.</li>
<li>Design principles for static strength in mechanical technology applications.</li>
</ul>
<h3>Unit 2: Materials Selection and Inspection:</h3>
<ul>
<li>Understand the criteria for materials selection in mechanical technology.</li>
<li>Materials of construction.</li>
<li>Carbon steels.</li>
<li>Alloy steels.</li>
<li>Stainless steels.</li>
<li>Nickel-based and titanium alloys.</li>
<li>Inspection techniques.</li>
<li>Visual.</li>
<li>Penetrant.</li>
<li>Magnetic flux.</li>
<li>Eddy's current inspections.</li>
<li>X-ray and Gamma-ray.</li>
<li>Ultrasonics - TOFD and Pulse-Echo.</li>
</ul>
<h3>Unit 3: Valves, Piping, and Fitness for Service:</h3>
<ul>
<li>Valves.</li>
<li>Valve types.</li>
<li>Valve characteristics.</li>
<li>Valve applications.</li>
<li>Valve selection.</li>
<li>Valve actuators.</li>
<li>Piping and pipelines.</li>
<li>ASME B31.</li>
<li>Learn about pipe types, construction, and schedules.</li>
<li>Steel pipes.</li>
<li>Understand welded types and sections.</li>
<li>Flanges and gaskets.</li>
<li>Learn plastic pipes and composite pipes.</li>
<li>Pipe coatings and linings.</li>
<li>Pipe supports and insulation blocks.</li>
<li>Stress relief in piping design.</li>
<li>Pigging.</li>
<li>Water hammer.</li>
<li>Overview of API 570 - inspection and repair of pipelines and piping.</li>
<li>API 579 overview.</li>
<li>Fitness for service.</li>
</ul>
<h3>Unit 4: Corrosion:</h3>
<ul>
<li>Fundamentals of corrosion.</li>
<li>Learn about the types of corrosion encountered in mechanical technology engineering.</li>
<li>Corrosion inspection and monitoring.</li>
<li>Corrosion minimization.</li>
<li>Coatings.</li>
<li>Inhibitors.</li>
<li>Cathodic protection.</li>
</ul>
<h3>Unit 5: Compressors:</h3>
<ul>
<li>Classification of Compressors – Reciprocating, Centrifugal, and Screw.</li>
<li>Understanding Blading and Staging.</li>
<li>Study of the performance curves and their implications.</li>
<li>Learn the usage of compressed air and related instruments.</li>
<li>Understand the discussion on glands and mechanical seals in mechanical engineering technology.</li>
</ul>
<h3>Unit 6: Mechanical Maintenance:</h3>
<ul>
<li>Strategies and Philosophies.</li>
<li>Maintenance system optimization.</li>
<li>Maintenance Management Systems.</li>
<li>Condition Monitoring.</li>
<li>Vibration Analysis.</li>
<li>Shaft Alignment.</li>
</ul>">

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Heat Transfer: Augmentation Techniques in the Process Industry Conference - (C 8049)

Introduction</h2>
Progress in developing high-performance thermal systems has stimulated interest in methods to improve heat transfer, popularly known as heat transfer augmentation. As an emerging second-generation heat transfer technology, these techniques are increasingly vital in various thermal apparatuses across the process and chemical industries.
Understanding and applying heat transfer enhancement techniques is essential for oil refineries, gas production facilities, and power generation infrastructures. This advanced heat transfer enhancement techniques conference provides an in-depth exploration of the most effective passive and active heat transfer enhancement techniques.
The advanced heat transfer enhancement techniques conference comprehensively reviews performance evaluation criteria, technical issues, and economic considerations such as manufacturing costs and operational maintenance.
<h2>Heat Transfer Augmentation: Enabling Efficiency and Innovation</h2>
The pursuit of enhanced heat transfer techniques is driven by the need to bolster thermal efficiency and innovation in industrial thermal management systems. The heat transfer process is central to numerous applications, with many industries striving to optimize heat transfer rates while minimizing energy consumption.
The advanced heat transfer enhancement techniques course will focus on both active heat transfer enhancement techniques, such as surface and fluid vibration, and passive heat transfer enhancement techniques, which include the integration of fins and swirl flow devices.
<h2>Targeted Groups</h2>
<ul>
<li>Supervisors and Operators.</li>
<li>Process Plant Shift Leaders.</li>
<li>Environmental and Safety Technicians.</li>
<li>Mechanical Technicians.</li>
<li>Maintenance Engineers.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this heat transfer training conference, participants will be able to:
<ul>
<li>Understand thermal equipment's primary heat transfer process and fluid flow to apply suitable heat augmentation techniques.</li>
<li>Familiarize themselves with the principles of thermal design of heat exchangers.</li>
<li>Select the optimal heat transfer augmentation techniques for specific industrial applications.</li>
<li>Estimate the degree of inefficiency in heat exchangers and improve it through heat transfer augmentation.</li>
<li>Analyze operational problems and combine heat exchanger alteration with heat transfer augmentation.</li>
</ul>
<h2>Targeted Competencies</h2>
By the end of this heat transfer training conference, target competencies will be able to:
<ul>
<li>Select the appropriate heat augmentation technique for a given application.</li>
<li>Learn guidance on performance evaluation criteria for heat transfer augmentation.</li>
<li>Understand real-life examples of the operation and maintenance challenges with finned tubes and tube inserts.</li>
<li>Understanding of design parameters and how different techniques can compound for enhanced augmentation.</li>
<li>Economic considerations: evaluating the cost versus benefit of augmentation techniques.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Overview of Heat Transfer Equipment in the Process Industry</h3>
<ul>
<li>Thermal Efficiency of Heat Transfer Equipment.</li>
<li>Performance Indicators.</li>
<li>Analysis of Costs: Operating and Maintenance Costs.</li>
<li>Need for Heat Transfer Augmentation.</li>
<li>Classification of Augmentation Techniques.</li>
<li>Performance Evaluation Criteria (PEC).</li>
</ul>
<h3>Unit 2: Basics of Heat Transfer and Fluid Flow Mechanisms in Thermal Equipment</h3>
<ul>
<li>Conduction Heat Transfer - Concept of Thermal Resistance.</li>
<li>Basics of Fluid Flow in Various Geometries.</li>
<li>Understand pressure drop calculation and selection of pumps and compressors.</li>
<li>Convection Heat Transfer.</li>
<li>Heat transfer with phase change: Boiling and Condensation.</li>
<li>Overview of solutions to various Heat Transfer problems.</li>
</ul>
<h3>Unit 3: Augmentation Techniques for Single-Phase Fluid Flow</h3>
<ul>
<li>Most Efficient Passive Techniques.</li>
<li>Extended Surfaces and Fins.</li>
<li>Swirl Flow Devices and Fluid Additives.</li>
<li>Most Efficient Active Techniques.</li>
<li>Stir devices and Rotating surfaces.</li>
<li>Surface and Fluid Vibration.</li>
<li>Applications of Finned Surfaces in Forced Convection.</li>
</ul>
<h3>Unit 4: Augmentation Techniques for Fluids with Phase Change</h3>
<ul>
<li>Most Efficient Passive Techniques.</li>
<li>Treated and Rough Surfaces.</li>
<li>Extended Surfaces and Displaced Enhanced Devices.</li>
<li>Swirl Flow Devices and Fluid Additives.</li>
<li>Most Efficient Active Techniques.</li>
<li>Surface and Fluid Vibration.</li>
<li>Electromagnetic Field.</li>
<li>Learn solutions to problems of boiling and condensation.</li>
</ul>
<h3>Unit 5: Technical and Economic Issues</h3>
<ul>
<li>Application of Compound Augmentation.</li>
<li>Cost-benefit Analysis: Manufacturing Costs vs. Benefits of Augmentation Techniques.</li>
<li>Problems in Operation.</li>
<li>Maintenance Issues.</li>
<li>Future Trends.</li>
</ul>">

Online

16 - 20 Feb 2025

1900 Euro

Kuala Lumpur (Malaysia)

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Hydrocarbon Production Operations Training Conference - (C 8050)

Introduction</h2>
This hydrocarbon production operations program will give the participants an integrated view of hydrocarbon production and related facilities during the reservoir's life. Participants in this hydrocarbon production operations conference will explore the various phases of hydrocarbon production operations, including the hydrocarbon production process, from reservoir to end-users.
The hydrocarbon production operations course emphasizes the importance of calculating reserves and understanding fluid properties from the reservoir through the gathering network. This knowledge is critical for surface facility engineers responsible for designing or operating equipment and facilities.
<h2>Understanding Hydrocarbon Management Workshop</h2>
Participants will engage in a comprehensive hydrocarbon management workshop during the hydrocarbon training conference. This workshop will cover key topics such as hydrocarbon measurement training, hydrocarbon accounting training, and how to navigate the complex hydrocarbon processing conference landscape.
Attendees at the hydrocarbon production operations conference will participate in hands-on exercises and case studies to deepen their understanding of the concepts and strategies crucial for effective hydrocarbon production operations management.
<h2>Targeted Groups</h2>
<ul>
<li>Technologists.</li>
<li>Mechanical engineers.</li>
<li>Safety and Inspection engineers.</li>
<li>Operations, Maintenance, or Project Engineers.</li>
<li>This hydrocarbon production operations conference requires a broad understanding of the oil and gas industries' structure, operations, and economics.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this hydrocarbon training conference, participants will be able to:
<ul>
<li>Explore global oil and gas-related statistics, such as reserves, production, consumption, and exports.</li>
<li>Learn about upstream, midstream, and downstream operations and related facilities.</li>
<li>Learn about various methods and techniques to explore, drill, produce, treat, and transport oil, gas, and their products.</li>
<li>Understand various field facilities' oil and gas operations, from the wellhead, flow lines, separators, tanks, pumps, compressors, and pipelines to gas treatment and processing.</li>
<li>Understand the basic concepts regarding evaluating oil and gas reserves, artificial lift, and enhancing recovery.</li>
<li>Understand the hydrocarbon exploration and production challenges, such as offshore operations, horizontal drilling, and other safety concerns.</li>
<li>Get a general understanding of petroleum economics and risk analysis.</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this hydrocarbon training conference, the target competencies will be able to:
<ul>
<li>Understand the role of petroleum economics in evaluating field development projects.</li>
<li>Understand the role of petroleum/reservoir engineers in optimizing recovery.</li>
<li>Learn about oil and gas processing details, including exploration, refining, storage, transportation, and retailing.</li>
<li>Understand the value chain from the well to the consumer.</li>
<li>Know fundamental technologies of both upstream and downstream oil and gas industries.</li>
<li>Understand how oil and gas industries are organized for effective and efficient operation.</li>
<li>Develop the necessary skills to evaluate and make effective decisions related to the oil and gas industry.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Introduction and Overview</h3>
<ul>
<li>Global Energy Statistics.</li>
<li>Hydrocarbon Industry Components.</li>
<li>The Upstream Operations.</li>
<li>Exploration Methods.</li>
<li>Seismic Surveys.</li>
<li>Drilling Operations.</li>
<li>Drilling Problems and Challenges.</li>
<li>Well, Testing, Completion.</li>
<li>Hydrocarbon Production Problems.</li>
<li>Well, Stimulation and Maintenance.</li>
</ul>
<h3>Unit 2: Hydrocarbon Properties</h3>
<ul>
<li>Rock Properties.</li>
<li>Porosity and Permeability.</li>
<li>Estimating Hydrocarbon Reserves.</li>
<li>Oil and Gas Production.</li>
<li>Artificial Lift Methods and Facilities.</li>
<li>Reservoir Drive Mechanisms.</li>
<li>Pressure Maintenance Technology.</li>
<li>Hydrocarbon Recovery Methods.</li>
<li>Primary, Secondary, and Tertiary Recovery.</li>
<li>Reservoir Simulation.</li>
<li>Oil and Gas Field Surface Facilities.</li>
</ul>
<h3>Unit 3: The Downstream Operations</h3>
<ul>
<li>Wellheads Types.</li>
<li>Production Manifolds.</li>
<li>GOSP (Gas-Oil Separation Plant) Facilities.</li>
<li>Oil and Gas Separation.</li>
<li>Emulsion Treatment.</li>
<li>Separator Types, Operation, and Troubleshooting.</li>
<li>Oil Treatment, Storage, and Transportation.</li>
<li>Oil Tank Types.</li>
<li>Gas Treatment and Processing.</li>
<li>Process Troubleshooting.</li>
</ul>
<h3>Unit 4: Heat Exchangers</h3>
<ul>
<li>Oil and Gas Measurement and Control.</li>
<li>Pipeline Operation and Pigging.</li>
<li>Valve Types.</li>
<li>Pumps and Compressor Stations.</li>
<li>Refinery Operations and Products.</li>
<li>Operation Troubleshooting.</li>
</ul>
<h3>Unit 5: The Role of Technology</h3>
<ul>
<li>Safety and Accident Prevention.</li>
<li>Production Problems.</li>
<li>Corrosion Protection and Cathodic Protection.</li>
<li>Scale Prevention and Treatment.</li>
<li>Petroleum Economics and Risk Analysis.</li>
</ul>">

Singapore (Singapore)

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Integrating Budgeting, Forecasting, and Business Planning Conference - (C 8051)

Introduction:</h2>
This comprehensive business budgeting course covers the full spectrum of integrating budgeting, forecasting, and business planning. Attendees in the budgeting, forecasting, and business planning course will gain proficiency in establishing high-quality standards within their planning, budgeting, performance measurement and reporting structures.
The budgeting, forecasting, and business planning seminar delves into new techniques, demonstrates how they can enhance traditional financial planning instruments, and introduces novel methods for gauging and communicating performance alongside creating value for shareholders. Subjects such as capital budgeting, budgeting for various costs, including manufacturing, setting profit targets, cash flow budgeting, and forecasting, will be thoroughly explored.
<h3>The Vital Role of Budgeting and Forecasting in Business:</h3>
Understanding the purpose of budgeting and forecasting is crucial for aligning business goals with financial planning. This budgeting, forecasting, and business planning course will highlight the importance of budgeting and forecasting in strategic planning and provide insights into budgeting and forecasting best practices.
<h2>Using Budgeting and Forecasting Tools:</h2>
A deep dive into the basics of budgeting and forecasting tools is a critical component of the agenda. Participants in this budgeting, forecasting, and business planning conference will learn about different tools available for budgeting and forecasting, enhancing their ability to apply technology to financial planning processes.
Participants will examine budgeting and forecasting best practices that can be applied to their business contexts. The budgeting, forecasting, and business planning conference will dive into the definition of budgeting and forecasting and scrutinize these practices through case studies and practical exercises.
For those seeking formal recognition of their skills, this budgeting, forecasting, and business planning seminar provides insights into obtaining budgeting and forecasting certification. By understanding budgeting and forecasting definitions, professionals can leverage this knowledge to achieve certifications in their fields.
<h2>Targeted Groups:</h2>
<ul>
<li>Financial Planners.</li>
<li>Cost Analysts.</li>
<li>Professional Advisers.</li>
<li>Account Personnel.</li>
<li>Business Consultants.</li>
<li>Professionals are seeking a deeper understanding of integrated planning and budgeting techniques.</li>
<li>Accountants tasked with budget preparation and management reporting.</li>
</ul>
<h2>Conference Objectives:</h2>
Upon completion of this budgeting and forecasting conference, participants will be poised to:
<ul>
<li>Construct an interlinked planning, budgeting, and reporting procedure.</li>
<li>Enhance their financial competencies essential for informed decision-making.</li>
<li>Gain a more precise comprehension of cost behaviors.</li>
<li>Provide decision-makers with more accurate, time-efficient information.</li>
<li>Decode standard costing and budgeting terminology used within businesses.</li>
<li>Strengthen their management acumen.</li>
<li>Advance their grasp of forecasting and budgeting methodologies.</li>
<li>Address the challenges of overheads and how Activity-Based Analysis can assist in decision-making and formulating pricing strategies.</li>
<li>Drive organizational change by implementing these concepts.</li>
<li>Eradicate non-value-adding activities and reduce costs within their organization.</li>
<li>Comprehend and anticipate cost behavior and trends.</li>
<li>Assure their organization's business planning, budgeting, and management reporting processes are robust and fitting.</li>
</ul>
<h2>Targeted Competencies:</h2>
After this budgeting and forecasting course, target competencies will be poised to:
<ul>
<li>Distinguish problem identification from problem-solving.</li>
<li>Learn about objective and rigorous analysis of plans and outcomes.</li>
<li>Recognize the controlling aspects of budgeting.</li>
<li>Recognize human factors in budget setting.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Budgets and Strategy in Today's International Environment:</h3>
<ul>
<li>Know the organizational planning framework.</li>
<li>Understand the product/information/decision support cycle.</li>
<li>Understand strategic, tactical, and operational forecasts.</li>
<li>Learn about the strategic approach to business planning.</li>
<li>Overview of diverse strategic and tactical business planning methods.</li>
<li>The global business milieu.</li>
</ul>
<h3>Unit 2: The Business Plan and Budget Development:</h3>
<ul>
<li>Craft the business plan.</li>
<li>Pinpoint key value drivers.</li>
<li>Meeting objectives.</li>
<li>Zero-base budgeting.</li>
<li>Activity-based budgeting.</li>
<li>Progressive budgets.</li>
<li>Developing the Cash Budget.</li>
</ul>
<h3>Unit 3: Analyzing the Applicability of Historical Data Using Excel:</h3>
<ul>
<li>Challenges of forecasting.</li>
<li>Employ historical data for future projections.</li>
<li>Forecasting.</li>
<li>Sales volume.</li>
<li>Construct Time Series Models with histograms, moving averages, exponential smoothing, and regression analysis.</li>
<li>Leverage Regression Analysis for prediction and estimation.</li>
<li>Master exponential smoothing as a data analysis tool.</li>
</ul>
<h3>Unit 4: Using Activity-Based Budgeting and Cost Analysis Techniques:</h3>
<ul>
<li>Know cost behavior and break-even analysis.</li>
<li>Activity-based costing.</li>
<li>Budget for processes, not departments.</li>
<li>Identifying Key Cost Drivers.</li>
<li>Identifying Key Activities.</li>
<li>Constructing the Activity-Based Budget.</li>
</ul>
<h3>Unit 5: Capital Budgeting and Project Appraisal:</h3>
<ul>
<li>The variety of capital projects.</li>
<li>Learn the process of evaluating capital projects.</li>
<li>Understand the temporal impact on the value of money.</li>
<li>Use WACC and ROIC as benchmarks.</li>
<li>Calculating initial and ongoing capital project cash flows.</li>
<li>Developing the Hurdle Rate for Capital Ventures.</li>
<li>Assess capital projects using NPV, IRR, ARR, and Payback models.</li>
</ul>">

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Introduction to Business Contracts: Practical Guide Conference - (C 8052)

Introduction:</h2>
A failure to fully comprehend all risk-related elements in business contracts can result in missed opportunities and costly disputes. Our introduction to business contract law program serves as a comprehensive guide to contract law training for commercial sector employees.
Attendees at the Introduction to Business Contract Law conference will gain invaluable insights into pricing, key commercial terms, and maximizing contract value through efficient contract management practices. This contract management seminar is designed to equip participants with the knowledge necessary to understand and navigate the complexities of contract law in business law.
<h2>Targeted Groups:</h2>
<ul>
<li>Contract and Purchasing Personnel</li>
<li>Project Management Professionals</li>
<li>Employees in corporate or governmental organizations responsible for drafting, negotiating, or approving business contracts</li>
<li>Legal and financial staff who require basic contract law training</li>
<li>Any individual involved with or interacting with contracts within their organization.</li>
</ul>
<h2>Conference Objectives:</h2>
At the end of this business contract law training conference, participants will be able to:
<ul>
<li>Gain more effective control over the contracting process.</li>
<li>Comprehend the law and practice of risks associated with forming and managing business contracts.</li>
<li>Analyze essential contract clauses and learn how to manage contract risk effectively.</li>
<li>Distinguish critical terms and conditions, ensuring an accurate introduction of contract verbiage.</li>
<li>Craft and negotiate contracts that safeguard corporate interests</li>
<li>Anticipate potential issues and learn how to prevent or mitigate their effects through well-drafted contracts and robust management.</li>
<li>Develop strategies to avoid disputes and prepare to handle them if and when they arise.</li>
</ul>
<h2>Targeted Competencies:</h2>
Upon the end of this business contract law training conference, target competencies will be able to:
<ul>
<li>Formulate contracts, including legal effectiveness and structural considerations.</li>
<li>Address key contract clauses focusing on remedies for payment and non-payment scenarios.</li>
<li>Ensure a party's performance obligations within the contract.</li>
<li>Learn about liability considerations in the event of a breach of contract.</li>
<li>Understand dispute resolution techniques and critical factors to consider.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: How Contracts are Created:</h3>
<ul>
<li>Quantifying risks associated with contracts.</li>
<li>Understand the benefits and importance of understanding contracts.</li>
<li>Understand the pitfalls of misunderstanding contract management practices.</li>
<li>Control the contract management training seminar process.</li>
<li>Comprehend the deal and master the negotiation process.</li>
<li>Overview of introduction to offer and acceptance in contract law.</li>
<li>Navigate the battle of the forms.</li>
<li>Understand the examination of consideration and intent within business law and contracts.</li>
<li>Understand the implications of written vs. non-written agreements.</li>
<li>Explore due diligence, permits, and financial stability.</li>
<li>Recognize when you are committed to a contract.</li>
<li>Know the fundamentals of contract formation in business law.</li>
<li>Assess pre-contractual issues and pertinent documents.</li>
</ul>
<h3>Unit 2: Controlling the Contracting Process:</h3>
<ul>
<li>Understand mechanisms and strategies for auctions, bids, and tenders.</li>
<li>Delving into Invitations to Tender and Treat.</li>
<li>The Role of Heads of Terms and Letters of Intent.</li>
<li>Implement bonds and guarantees effectively.</li>
<li>Utilize standby letters of credit.</li>
<li>Craft a robust form of agreement.</li>
<li>Explore contractual structures and standards terms of business.</li>
<li>Address subcontracts and warranties within the hierarchy of agreements.</li>
</ul>
<h3>Unit 3: Key Contract Clauses:</h3>
<ul>
<li>Pre-contracts and post-contract "qualification phrases."</li>
<li>Subject to contract.</li>
<li>"Without prejudice".</li>
<li>Subject to client comment.</li>
<li>Securing Payment.</li>
<li>Payment Obligations.</li>
<li>Non-payment remedies.</li>
<li>Letters of credit.</li>
<li>Guarantees.</li>
<li>Time and place of delivery.</li>
<li>Late and failed delivery.</li>
<li>Damage in transit.</li>
<li>Ownership and Acceptance.</li>
<li>Transfer of title and risk.</li>
<li>Retention of title.</li>
<li>Time is of the essence.</li>
<li>Liquidated Damages.</li>
<li>Delivery, Ownership, and Risk.</li>
</ul>
<h3>Unit 4: When Things Go Wrong:</h3>
<ul>
<li>Contract Liability.</li>
<li>Managing Liability.</li>
<li>Limits of liability.</li>
<li>Damages.</li>
<li>Insurance and Indemnities.</li>
<li>Product Liability.</li>
<li>How a claim is brought in a contract</li>
<li>How is a claim brought in negligence?</li>
<li>Practical Risks.</li>
<li>Force majeure.</li>
<li>Frustration of a contract.</li>
<li>Notices and Service.</li>
<li>Authority to sign a contract.</li>
<li>Power of Attorney.</li>
<li>Termination/discharge.</li>
<li>Transfer.</li>
<li>Variation.</li>
<li>Mistake.</li>
<li>Entire Agreement and Waiver.</li>
<li>Interpretation and Signing.</li>
<li>When do contracts end?</li>
</ul>
<h3>Unit 5: Disputes and Compliance:</h3>
<ul>
<li>Choice of Law.</li>
<li>Choice of dispute resolution.</li>
<li>Negotiated settlement.</li>
<li>Litigation.</li>
<li>Arbitration.</li>
<li>Learn mediation, adjudication, and experts.</li>
<li>Settlement Issues.</li>
<li>Enforcement of judgments and awards.</li>
<li>Jurisdiction.</li>
<li>Bribery.</li>
<li>Corruption.</li>
<li>Money laundering.</li>
<li>Competition law.</li>
<li>The Importance of Business Integrity.</li>
</ul>">

Kuala Lumpur (Malaysia)

Sharm El-Sheikh (Egypt)

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Communication & Interpersonal Skills: Leadership through Self-Mastery - (C 8053)

Introduction</h2>
Self-mastery, leadership, communication, and interpersonal skills are not achieved by accident - it is a process that occurs as we interact effectively with the events and circumstances of our lives. Each moment of our lives allows us to practice self-mastery, leadership, communication, and interpersonal skills by expanding our visions, awakening the faculties of our minds and hearts, and assuming full responsibility for living, growing, and contributing.
As we master our emotions, we can enhance our ability to lead others, acting as a role model and someone others genuinely wish to follow. Through this leadership, communication, and interpersonal skills program, you will learn a great deal about yourself, how you think, how you perceive the world and how others perceive you, how you communicate, and how you can enrich your communication skills and through that process, you will learn how to lead others with great skill.
<h2>Enhancing Interpersonal Leadership Skills</h2>
In this dedicated segment, participants will immerse themselves in a comprehensive interpersonal skills training designed specifically for managers and leaders. This interpersonal leadership skills workshop is an integral part of the program, leveraging interpersonal communication skills training and advanced techniques to fortify the leadership communication training.
Upon completion, attendees in the leadership, communication, and interpersonal skills seminar will be poised to receive an interpersonal skills certificate, a testament to their commitment to practical communication training for leaders and mastery of leadership interpersonal skills. This hands-on experience is curated to enhance the practical application of leadership principles in various workplace scenarios, fostering an environment where employee interpersonal skills training thrives alongside management development.
<h2>Targeted Groups</h2>
<ul>
<li>Managers at all managerial levels.</li>
<li>Supervisors.</li>
<li>Team leaders.</li>
<li>Also, the leadership, communication, and interpersonal skills conference suits all staff at all levels or departments.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this leadership, communication, and interpersonal skills conference, the participants will be able to:
<ul>
<li>Study effective management of our thoughts, beliefs, focus, and actions.</li>
<li>Understand the impact of our values on our actions.</li>
<li>Consider how to build confidence, enthusiasm, and courage.</li>
<li>Explore methods of improving communication.</li>
<li>Examine how to enhance personal leadership skills.</li>
<li>Analyze the public face of the leader.</li>
<li>Focus on valuable goals.</li>
<li>Increase the ability to achieve success.</li>
<li>Improve communication skills.</li>
<li>Enhance leadership skills.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this leadership, communication, and interpersonal skills conference, the participants will be able to:
<ul>
<li>Leadership skills.</li>
<li>Personal integrity.</li>
<li>Communication skills.</li>
<li>Influencing abilities.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Self-Mastery, Reality, and Responsibility</h3>
<ul>
<li>Taking charge of your brain.</li>
<li>Reaching success based on your paradigm.</li>
<li>Understanding the emotional loop.</li>
<li>Gaining power and freedom by taking responsibility.</li>
<li>Analyzing the power of beliefs.</li>
<li>Utilizing emotion to drive action.</li>
<li>Directing your focus.</li>
<li>Understanding visual, auditory, and kinesthetic submodalities.</li>
</ul>
<h3>Unit 2: Vision and Integrity</h3>
<ul>
<li>Analyzing the impact of values on your vision.</li>
<li>Understanding how your values impact your purpose.</li>
<li>Designing your destiny with the power of vision.</li>
<li>Creating a powerful vision.</li>
<li>Operating with personal integrity.</li>
<li>Achieving positive self-renewal.</li>
<li>Building self-confidence.</li>
<li>Harnessing the power of enthusiasm.</li>
<li>Strengthening your courage.</li>
</ul>
<h3>Unit 3: Advanced Communication Skills</h3>
<ul>
<li>Communicating with intention.</li>
<li>Breaking negative patterns.</li>
<li>Understanding the communication process.</li>
<li>Creating effective oral communication.</li>
<li>Understanding the relationship between verbal and nonverbal communication.</li>
<li>Utilizing active listening techniques.</li>
<li>Dealing with communication difficulties.</li>
<li>Analyzing communication styles: aggressive, passive, and assertive.</li>
</ul>
<h3>Unit 4: Leadership</h3>
<ul>
<li>Understanding the importance of emotional intelligence.</li>
<li>Developing self-awareness, motivation, empathy, and social skills.</li>
<li>Moving to a new model of empowerment.</li>
<li>Recognizing 21st-century leadership skills.</li>
<li>Interpreting institutional and interactive leadership.</li>
<li>Comprehending the difference between leadership and management.</li>
<li>Utilizing effective situational leadership.</li>
<li>Learning the 4 Es of leadership at GE: energy, excite, edge, and execute.</li>
<li>Evaluating the Leadership Secrets of Jack Welch.</li>
<li>Investigating theories of motivation.</li>
</ul>
<h3>Unit 5: The Public Face of the Mature Leader</h3>
<ul>
<li>Making successful presentations.</li>
<li>Influencing through appeal to the achievement of a vision.</li>
<li>Influencing through the utilization of logic.</li>
<li>Influencing through a genuine people orientation.</li>
<li>Displaying personal power in communications.</li>
<li>Overcoming the failure mechanism.</li>
<li>Running productive meetings.</li>
</ul>">

Kuala Lumpur (Malaysia)

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Leading Through Strategic Planning & Innovation: Developing Deliverable Strategies - (C 8054)

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Strategic Financial for Nonfinancial Managers: Empowering Planning & Decision Making - (C 8057)

Introduction:</h2>
Managerial accounting is an essential activity that provides pivotal financial and nonfinancial information to business managers and other internal stakeholders. This comprehensive finance for nonfinancial managers course leverages financial training for nonfinancial professionals, enabling them to make empowered plans and strategic decisions.
The strategic finance for nonfinance managers course includes fundamental managerial accounting concepts, cost accounting, and various managerial accounting methods. As a participant, you will acquire the necessary concepts, procedures, and analytical skills to navigate and succeed in today's complex business landscapes.
<h3>Financial Training for Nonfinancial Managers: Understanding Costs and Decision-Making:</h3>
In this crucial finance course for nonfinance managers training, you will delve deep into cost concepts and how they are integral to strategic business decisions. From the criticality of breakeven analysis to cost-based pricing, this strategic finance for nonfinance managers course will unravel the complexities of costing and provide you with the tools to apply cost data smartly.
<h2>Targeted Groups:</h2>
<ul>
<li>Managers.</li>
<li>Supervisors.</li>
<li>Staff from any function, including those outside the accounting department, who seek to enhance their financial literacy and apply financial principles and tools effectively in their roles.</li>
</ul>
<h2>Conference Objectives:</h2>
By the end of this strategic finance course, participants will:
<ul>
<li>Understand the essential functions of financial management.</li>
<li>Be adept at reading and defining the four critical financial statements: balance sheet, income, cash flow, and changes in owner equity.</li>
<li>Be able to interpret the financial health of a company or profit center.</li>
<li>Master of capital budgeting and cost-volume-profit analysis for better financial foresight.</li>
<li>Utilize financial information effectively to manage business operations or departmental performances.</li>
</ul>
<h2>Targeted Competencies:</h2>
By the end of this strategic finance course, the target competencies will:
<ul>
<li>Accounting for business transactions.</li>
<li>Prepare comprehensive income statements.</li>
<li>Interpret detailed balance sheets.</li>
<li>Analyze informative cash flow statements.</li>
<li>Prepare precise adjustment entries.</li>
<li>Employ debits and credits efficiently.</li>
<li>Applying International Financial Reporting Standards (IFRS).</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Introduction to Managerial Accounting:</h3>
<ul>
<li>The Goals and Functions of Financial Management.</li>
<li>Addressing the Three Most Important Financial Questions.</li>
</ul>
<h3>Unit 2: The Key Financial Statements:</h3>
<ul>
<li>Income Statement Exploration.</li>
<li>Understanding Changes in Owners Equity.</li>
<li>Deciphering the Balance Sheet.</li>
<li>Analyzing the Cash Flow Statement.</li>
</ul>
<h3>Unit 3: Analysis of Financial Statements:</h3>
<ul>
<li>Judging the Health of the Business Through Financials.</li>
<li>Utilizing Income Statement Ratios.</li>
<li>Applying Balance Sheet Ratios.</li>
<li>How to Read Company Annual Reports Effectively?</li>
</ul>
<h3>Unit 4: Cost Concepts and Decision-Making:</h3>
<ul>
<li>Employing Cost-Volume-Profit Analysis.</li>
<li>Conducting Breakeven Analysis.</li>
<li>Distinguish economic costs from accounting costs.</li>
<li>Learn marginal analysis for informed decision-making.</li>
<li>Strategize with cost-based pricing.</li>
</ul>
<h3>Unit 5: Capital Projects:</h3>
<ul>
<li>Grasp the time value of money.</li>
<li>Unravel the cost of capital.</li>
<li>Understand the capital budgeting decision – a strategic approach.</li>
<li>Methods in evaluating capital projects.</li>
<li>Conduct sensitivity and risk analysis for financial stability.</li>
</ul>
<h3>Unit 6: Working Capital and the Financing Decision:</h3>
<ul>
<li>Know current asset management for operational efficiency.</li>
<li>Explore sources of short-term financing.</li>
</ul>
<h3>Unit 7: Using Financial Information to Manage the Business:</h3>
<ul>
<li>Make business decisions across finance, marketing, production, and investment with financial insight.</li>
</ul>
<h3>Unit 8: The Budgeting Process:</h3>
<ul>
<li>Adopt guidelines and techniques for effective budgeting.</li>
<li>Implement cost control for financial discipline.</li>
</ul>">

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Managing Priorities, Performance & Stress Training Conference - (C 8058)

Introduction</h2>
Managing priorities effectively, enhancing performance, and mitigating stress are critical in our fast-moving world. Recognizing and proactively addressing stress in the workplace not only improves individual well-being but also contributes to organizational success. A surprising statistic reveals that one in five individuals experience significant stress at work, emphasizing the importance of mastering stress management skills.
Efficient time management is a powerful tool for alleviating stress. By mastering priorities and managing time effectively, individuals can minimize the pressure of competing deadlines and the anxiety associated with a lack of control over one's schedule. This priorities and stress with time management conference offers time management training tailored to reduce stress and enhance workplace productivity.
<h2>Understanding Priorities and Stress with Time Management</h2>
Training in stress management equips employees with the skills to identify stressors and implement effective coping strategies. Through stress management training for employees, organizations can foster a supportive environment that prioritizes well-being and recognizes the impact of stress on performance.
Proper priority management is essential for maintaining focus and achieving desired outcomes. This priorities and stress with time management conference will teach priority management training, enabling participants to efficiently balance urgent tasks and strategic objectives, substantially enhancing their management priority techniques.
By addressing the nexus of managing priorities, time management stress, and performance, attendees will learn to navigate the complex landscape of workplace demands. Including a priority management system is essential for maintaining equilibrium between these elements, driving both personal and organizational success.
<h2>Targeted Groups:</h2>
<ul>
<li>Managers, Supervisors, and Team Leaders.</li>
<li>HR Professionals.</li>
<li>Employees from all departments and managerial levels.</li>
</ul>
<h2>Conference Objectives:</h2>
At the end of this priorities and stress with time management conference, the participants will be able to:
<ul>
<li>Identify and reduce stress in themselves and others.</li>
<li>Develop ways of Managing the most essential element: TIME.</li>
<li>Take charge of their state of mind.</li>
<li>Maximize performance and motivation at work.</li>
<li>Improve health and happiness.</li>
<li>Have a positive economic impact on individual and team performance.</li>
<li>Use NLP to change the way they think.</li>
<li>Identify and deal with the causes of stress and how time affects you and others.</li>
<li>Resolve inner conflict and reduce negative internal dialogue.</li>
<li>Release their full potential and achieve well-formed goals continuously.</li>
<li>Learn to Reframe situations and always see the positive.</li>
</ul>
<h2>Targeted Competencies:</h2>
At the end of this priorities and stress with time management conference, the participants will be able to:
<ul>
<li>Time management.</li>
<li>Stress management.</li>
<li>Prioritizing.</li>
<li>Performance management.</li>
<li>Communication skills.</li>
<li>NLP and emotional intelligence.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Managing Your Job:</h3>
<ul>
<li>Managing yourself and the resources at your disposal.</li>
<li>What are you and your team trying to achieve?</li>
<li>Defining your objectives and key result areas.</li>
<li>Establishing responsibilities and priorities.</li>
</ul>
<h3>Unit 2: Practical Time Management and Planning Activities:</h3>
<ul>
<li>Effective use of diaries, time planners, and time logs.</li>
<li>Criteria for prioritizing - urgent and essential.</li>
<li>Planning and scheduling your activities.</li>
<li>Dealing with interruptions and distractions – staying focused.</li>
<li>Managing time under pressure.</li>
<li>Developing a proactive approach to short-, medium-, and long-term plans.</li>
</ul>
<h3>Unit 3: Managing Yourself:</h3>
<ul>
<li>Investing time and effort to achieve more in the future</li>
<li>Your time management behavior – preferred working styles</li>
<li>Personal effectiveness – a guide to self-discipline</li>
<li>Highlighting personal 'time-stealers' and areas of weakness</li>
</ul>
<h3>Unit 4: Managing Others and Meetings:</h3>
<ul>
<li>Managing people, managers, colleagues, team members, and customers.</li>
<li>Getting more things done through assertive behavior.</li>
<li>Making the most of meetings as a participant or chairperson.</li>
</ul>
<h3>Unit 5: Effective Delegation:</h3>
<ul>
<li>The rules of effective delegation - overcoming personal preferences and prejudices.</li>
<li>Using delegation as a means of coordinating the workload of your team/department.</li>
<li>Freeing up your time.</li>
<li>Developing staff.</li>
</ul>
<h3>Unit 6: Ongoing Self-Development:</h3>
<ul>
<li>Review your management of time at regular intervals.</li>
<li>Overcoming your old habits.</li>
<li>Maintaining your new standards.</li>
</ul>
<h3>Unit 7: Communicating with Excellence Getting Results:</h3>
<ul>
<li>The Rules of Communication.</li>
<li>Overcoming personal attitudes.</li>
<li>Stereotypes, Prejudices, and Beliefs.</li>
<li>Why do people do what they do and Influence for results?</li>
</ul>
<h3>Unit 8: Managing Pressure in the Workplace:</h3>
<ul>
<li>Moving from reactive to proactive.</li>
<li>Working to prioritize when everything is urgent.</li>
<li>Taking control through planning and time management.</li>
<li>Managing conflicting demands from more than one person.</li>
</ul>
<h3>Unit 9: Understanding Stress and its Causes:</h3>
<ul>
<li>What is stress? Recognizing the physical and behavioral signs of stress in the mind and body.</li>
<li>What contributes to workplace pressures? The top ten causes.</li>
<li>The impact of stress on personal performance – the positive and negative effects of stress.</li>
<li>Recognizing the signs of stress in ourselves.</li>
<li>Maintaining an effective balance between home and work.</li>
<li>How can gaining control of your mind reduce or eliminate stress?</li>
<li>The symptoms of short-term and long-term stress.</li>
<li>Recognizing your stress response and that of others.</li>
<li>Learning to recognize your stress level and critical stressors.</li>
<li>The significant causes of stress at work and home.</li>
<li>How do you develop self-belief to overcome stress?</li>
<li>When does stress aid performance, and when does stress detract from performance?</li>
</ul>
<h3>Unit 10: Different Stress and Behavioural Patterns:</h3>
<ul>
<li>Learning behavior types: passive, aggressive, passive-aggressive, and assertive.</li>
<li>How conscious and subconscious thinking affects behavior.</li>
<li>Developing self-assertiveness to achieve greater control over stress.</li>
<li>Improving your communication skills to manage aggression, stress, and conflict with others.</li>
</ul>
<h3>Unit 11: Handling Stress Positively, A Positive Mindset:</h3>
<ul>
<li>Stress-handling strategies for you and your team.</li>
<li>Maintaining an effective balance between home and work.</li>
<li>Changing your mindset – seeing the positive side of change in the workplace.</li>
<li>Motivating yourself and others under pressure.</li>
<li>Developing a preventative rather than remedial approach to team problems.</li>
<li>How do mind-focus techniques reverse negativity into positive action?</li>
</ul>">

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Measuring & Maximizing Training ROI Conference - (C 8059)

Introduction</h2>
Measuring and maximizing training ROI can have a strategic impact on an organization. Yet, many organizations need to learn or understand if they are receiving value for their investment in ROI training. This measuring and maximizing training ROI is designed to demonstrate that training has a strategic role and how organizations can obtain more excellent value from their investment in training, ensuring that they measure the ROI of training effectively.
As a participant, you will be immersed in the ROI workshop, where you will learn practical, hands-on techniques for ROI performance measurement. This in-depth exploration aims to prepare attendees for obtaining ROI certification, reflecting a comprehensive understanding of the best practices and principles discussed throughout the ROI conference.
<h2>Targeted Groups</h2>
<ul>
<li>Training Managers.</li>
<li>Training Coordinators.</li>
<li>Training Administrators.</li>
<li>Training Staff.</li>
<li>HR Managers.</li>
<li>HR Staff.</li>
</ul>
<h2>Understanding ROI in Training: A Key Conference Objective</h2>
A fundamental goal of this conference is to impart a robust understanding of what ROI in training entails. By the ROI conference conclusion, participants will be equipped to address questions like how you measure ROI on training. And comprehend the meaning of ROI training within their organizations. The intricacies of ROI measurement tools, techniques, and strategic applications will be explored thoroughly to enable informed decision-making and investment justification in employee development initiatives.
<h2>Conference Objectives</h2>
At the end of this measuring and maximizing training ROI conference, the participants will be able to:
<ul>
<li>Understand the issues related to measuring and maximizing training return on investment at both a strategic and operating level.</li>
<li>Planned, organized, and delivered training programs and events relevant to and will contribute to attaining the organization’s strategic objectives.</li>
<li>Demonstrate and be able to make the business case for specific training programs and events and, therefore, be able to justify training-related expenditure.</li>
<li>Understand and be able to implement the techniques applicable to identifying and delivering relevant training needs.</li>
<li>Describe best practices concerning employee development and contribute to achieving a competitive edge by improving employee retention rates.</li>
<li>Monitor and review the effectiveness and impact of the training ‘spend’ and, as a result, be able to apply measures to training-related processes.</li>
</ul>
<h2>Targeted Competencies</h2>
At the end of this measuring and maximizing training ROI conference, the target competencies will be able to:
<ul>
<li>Learn how to set training investment at the strategic level and establish its contribution to achieving strategic organizational objectives.</li>
<li>Ensure that proposed training programs are relevant and that the business case is made for the planned expenditure.</li>
<li>Learn techniques to monitor the impact of training in the workplace.</li>
<li>Learning techniques to identify future training needs at the strategic, operating, and individual levels.</li>
<li>Establish that the maximum return on the training investment has been achieved.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: An Overview of the Strategic Role of Training</h3>
<ul>
<li>The strategic context of training.</li>
<li>Understand the business case for training investment.</li>
<li>Learn the principles of effective employee development.</li>
<li>Training models and approaches.</li>
<li>Establish training needs.</li>
<li>Evaluate training.</li>
<li>Establish appropriate processes for measuring training return on investment (ROI).</li>
<li>Know the role of senior managers, HR professionals, and line managers in measuring and maximizing the training ROI.</li>
</ul>
<h3>Unit 2: Aligning Training to Business Objectives—Maximizing Training ROI</h3>
<ul>
<li>The organizational context.</li>
<li>Learn about the business strategy: the need for long-term planning for future skills and competencies and identifying skills gaps.</li>
<li>Identify the training need.</li>
<li>Align training with business needs.</li>
<li>Planning training.</li>
<li>Deliver effective training.</li>
<li>Maximize training ROI.</li>
</ul>
<h3>Unit 3: Methods of Measuring Training Return on Investment (ROI)</h3>
<ul>
<li>Understand the arguments for and against measuring the cost and effectiveness of training.</li>
<li>Make the business case.</li>
<li>What and how to measure.</li>
<li>Identify the appropriate success criteria.</li>
<li>Measure the effectiveness of training.</li>
<li>Forecasting costs.</li>
<li>Forecasting benefits.</li>
<li>Calculate the training ROI.</li>
</ul>
<h3>Unit 4: Strategic Management of the Training Process</h3>
<ul>
<li>Identify the appropriate approach to training.</li>
<li>Learn about The roles and responsibilities of senior managers, HR professionals, line managers, and employees.</li>
<li>Establish training objectives at the strategic level.</li>
<li>Identify training objectives at the operating and individual levels.</li>
<li>Maximize ROI—preparing training budgets.</li>
<li>Plan and Implement training.</li>
<li>Internal or external training provision.</li>
<li>Determine how training will be evaluated.</li>
</ul>
<h3>Unit 5: Evaluating Training Impact and Efficacy</h3>
<ul>
<li>Evaluation models and approaches.</li>
<li>Purpose of evaluation.</li>
<li>Some myths about evaluation.</li>
<li>Levels of evaluation.</li>
<li>Evaluation methodologies.</li>
<li>Link evaluation to training ROI.</li>
<li>Personal development planning.</li>
</ul>">

Amman (Jordan)

02 - 06 Feb 2025

3200 Euro

Kuala Lumpur (Malaysia)