Upcoming Training Courses and events

The Strategic Leader: Strategic Planning, Negotiation & Conflict Management Conference - (8180_318014)

Introduction:</h2>
This strategic leadership, planning, and conflict management conference brings together the key strategic leadership skills of strategic planning, negotiation, and conflict management required to succeed in today's complex and challenging business environment.
Our sessions delve into the art and science of strategy, simplifying complex concepts for practical application. Participants will learn how to become strategic planning leaders adept at negotiation and conflict management skills paramount in steering organizations through the tumultuous waters of today's competitive environment.
Strategic leadership training is integral for top management and anyone aspiring to leadership roles. It forms the bedrock of what sets successful strategists apart: control over unfolding events and the adept creation of advantageous opportunities.
This strategic leadership, planning, and conflict management conference offers a comprehensive deep dive into strategic leadership's core competencies. It aims to equip participants with essential skills in strategic planning, leadership, negotiation, and conflict management, all crucial requirements for triumph in the intricate landscape of modern business. These skills are the foundation upon which strategic leadership is built. They are indispensable for any leader who guides their team or organization towards success.
<h2>Targeted Groups:</h2>
<ul>
<li>Managers are across various levels of seniority.</li>
<li>Supervisors and Team Leaders.</li>
<li>Aspirational employees are seeking comprehensive knowledge for career enhancement.</li>
</ul>
<h2>Develop Strategic Leadership Skills:</h2>
This strategic leadership conference, which incorporates practical exercises, real-world case studies, and interactive workshops, provides a unique opportunity for professional development. Our program is designed to offer a graduate certificate-caliber experience akin to undertaking a master's in strategic management and leadership.
Participants will emerge from this conference with a clearer vision of strategic leadership and management, equipped with the knowledge of how to develop strategic leadership skills and ready to apply them in leading their teams and organizations toward their strategic goals. This intensive program is both a strategic leadership workshop and a seminar, a complete package for current and aspiring strategic leaders.
Participants in this strategic leadership, planning, and conflict management conference will learn to transform their strategic leadership development plan into action and harness the full power of leadership and strategic planning.
<h2>Conference Objectives:</h2>
By the end of this strategic leadership, planning, and conflict management conference, attendees will have achieved the following objectives:
<ul>
<li>Challenge their preconceptions about strategic planning, negotiation, and conflict management.</li>
<li>Understand the content of strategy - unraveled, demystified, and translated into everyday language.</li>
<li>Implement the strategic planning process and get real value out of the process.</li>
<li>Analyze the much-misunderstood concept of win-win negotiation.</li>
<li>Learn the essential tools and practical skills for planning and managing the negotiation and conflict process, thereby developing the ability to negotiate value-creating solutions.</li>
<li>Learn the key stages in the process, provide a takeaway toolkit for each stage, and delegate.</li>
<li>Apply to management issues, learn option generation, opportunity cost, choice, and implementation phases of strategy.</li>
<li>Understand the process of change, planning, organizational strategy, and change.</li>
<li>Identify the sources of conflict in the professional environment.</li>
<li>Gain awareness of their style in approaching conflict and negotiation.</li>
<li>Learn how to achieve true win-win results and expand their range of negotiating skills.</li>
<li>Use a three-step planning guide to analyze and prepare for a negotiation.</li>
<li>Develop new skills and thinking processes for them and the organization.</li>
<li>Increase the behavioral flexibility and career flexibility (vertically and horizontally).</li>
<li>Accelerate thinking speed and problem resolution for all dilemmas.</li>
<li>Provide a deep understanding of personal conflict resolution style.</li>
<li>Develop the confidence and ability to influence others and obtain better results by understanding how to deal with difficult situations and tough negotiations.</li>
</ul>
<h2>Targeted Competencies:</h2>
At the end of this strategic leadership, planning, and conflict management conference, attendees will have achieved the following:
<ul>
<li>Leadership skills.</li>
<li>Management skills.</li>
<li>Strategic planning.</li>
<li>Business analysis.</li>
<li>Communication skills.</li>
<li>Negotiation strategies.</li>
<li>Mediation skills.</li>
</ul>
<h2>Conference Content:</h2>
<h3>Unit 1: Strategic Thinking and Business Analysis:</h3>
<ul>
<li>What are strategy and strategic planning?</li>
<li>Why are strategy and strategic planning important?</li>
<li>What are the main conceptual frameworks?</li>
<li>External analysis: understanding and analyzing business attractiveness, including macro-environmental factors, growth drivers, competitive forces, and market dynamics.</li>
<li>Benchmark your own strategic position/competitor analysis.</li>
<li>Analyze customers.</li>
<li>"Thinking backward from the customer."</li>
<li>Mini-case on the importance of external analysis.</li>
</ul>
<h3>Unit 2: Internal Analysis and Fusion of Analyses Into Strategic Options:</h3>
<ul>
<li>The Interface of External and Internal Analysis.</li>
<li>Internal analysis: Financial.</li>
<li>Internal Analysis; Non-financial.</li>
<li>The concept and practicalities of the "balanced scorecard."</li>
<li>Diagnoses Strategic Problems and Opportunities.</li>
<li>Fusion of Analyses Into Strategic Choices - SWOT and the Strategy Matrix.</li>
<li>Case examples of strategic choice.</li>
<li>Mini-case on the importance of internal analysis.</li>
</ul>
<h3>Unit 3: Strategic Plans and The Relevance of Alliances and Joint Ventures:</h3>
<ul>
<li>Review of the tools used so far.</li>
<li>The content of a strategy: avoiding "paralysis by analysis."</li>
<li>Putting a strategic plan together – the 5-page framework.</li>
<li>A Real-Life Example of a Business Strategy/Strategic Plan.</li>
<li>Strategies for Alliances and Joint Ventures.</li>
<li>Example of best practice in alliances and joint ventures.</li>
</ul>
<h3>Unit 4: Global Strategy, Teambuilding, and The Management of Internal Communication:</h3>
<ul>
<li>The Essence of Globalization and Global Strategy.</li>
<li>Globalization - the Strategic Dimension.</li>
<li>Globalization - the Organizational Dimension.</li>
<li>Globalization - the Human Dimension.</li>
<li>How do you build and manage a strategic planning team?</li>
<li>Communicate strategy through the organization.</li>
<li>Gain your team's commitment and buy-in to the strategy.</li>
</ul>
<h3>Unit 5: Strategic Implementation and Getting The Value Out of Strategy:</h3>
<ul>
<li>Effective Execution - Converting Strategic Analysis and Planning Into Action.</li>
<li>Link strategy with operational objectives.</li>
<li>Implementation – getting practical things done.</li>
<li>Strategic planning of your career.</li>
<li>Create tomorrow's organization out of today's organization.</li>
<li>Conclusion - the Corporate and Individual Value of Strategic Thinking.</li>
</ul>
<h3>Unit 6: Negotiation and Conflict Management:</h3>
<ul>
<li>Negotiation Theory and Practice - Negotiation Defined.</li>
<li>Power and Society - the Rise of Negotiation and Conflict Management.</li>
<li>The Sources of Conflict in the Organization.</li>
<li>Conflict Escalation and Steps to Prevent It.</li>
<li>Conflict management strategies.</li>
<li>The Two Distinct Approaches to Negotiation.</li>
<li>Understand your negotiation style.</li>
<li>Negotiation as a mixed-motive process.</li>
</ul>
<h3>Unit 7: Practical Negotiation Strategies:</h3>
<ul>
<li>Strategic and tactical negotiation approaches to negotiation.</li>
<li>Value-claiming distributive negotiation strategies.</li>
<li>BATNA, Reserve point, Target point.</li>
<li>Opening Offers, Anchors, Concessions.</li>
<li>Value-creating Integrative negotiation strategies.</li>
<li>Share information, diagnostic questions, and unbundling issues.</li>
<li>Package Deals, Multiple Offers, and Post-Settlement Settlements.</li>
<li>The Four Possible Outcomes of a Negotiation.</li>
</ul>
<h3>Unit 8: Negotiation Planning, Preparing, and Power:</h3>
<ul>
<li>Wants and needs – distinguishing between interests and positions.</li>
<li>A Three-Step Model for Negotiation Preparation.</li>
<li>Your Position, Their Position, and the Situation Assessment.</li>
<li>Understand the sources of negotiating power.</li>
<li>Alter the balance of power.</li>
<li>The power of body language.</li>
<li>Understand thoughts from body language.</li>
<li>Deal with confrontational negotiators.</li>
</ul>
<h3>Unit 9: Mediation Skills - a Powerful Negotiation Tool:</h3>
<ul>
<li>Communication and questioning.</li>
<li>Active listening in negotiation.</li>
<li>ADR processes – putting negotiation in the context.</li>
<li>Negotiation, Mediation, Arbitration, and Litigation.</li>
<li>Mediation as a facilitated negotiation.</li>
<li>Techniques of the Mediator - Practical Mediation Skills to Help Resolve Disputes.</li>
<li>Work in negotiation teams.</li>
<li>Mediation in Practice - Mediation Exercise.</li>
</ul>
<h3>Unit 10: International and Cross-Cultural Negotiations:</h3>
<ul>
<li>International and cross-cultural negotiations.</li>
<li>Cultural Values and Negotiation Norms.</li>
<li>Advice for cross-cultural negotiators.</li>
<li>Put together a deal.</li>
<li>Team international negotiation exercise.</li>
<li>Apply learning to a range of organizational situations.</li>
</ul>">

Istanbul (Turkey)

07 - 18 Jul 2024

7500 Euro

Business Analysis Planning and Execution - (15561_314973)

Introduction:</h2>
The Business Analysis Planning and Execution Training program is to equip professionals with the essential skills and techniques needed to excel in business analysis. Whether you're a seasoned analyst looking to enhance your capabilities or someone new to the field seeking a comprehensive foundation, this training offers a blend of theoretical knowledge and practical applications to meet diverse learning needs.
Business Analysis is the discipline that enables change in an organizational context by defining needs and recommending solutions that deliver value to stakeholders. The role encompasses understanding business problems and opportunities, analyzing information, and providing actionable insights for decision-makers.
This business analysis professional course is for those seeking a comprehensive knowledge base in business analysis and aiming to achieve the Professional in Business Analysis (PBA) certification. Participants in this business analysis professional course will learn the core concepts and best practices of business analysis.
In this business analysis professional course, participants will learn cutting-edge methods for analyzing enterprises, planning and monitoring business analysis activities, eliciting requirements, managing and communicating requirements, and assessing and validating business solutions.
This business analysis professional course aligns with the concepts and practices of an experienced business systems analyst, leveraging the latest trends in business analysis solutions to equip students with the skills necessary to excel in their field.
<h2>Understanding PPP Public-Private Partnership Project Management:</h2>
PPP Public-Private Partnership project management is complex and has significant financial outputs and consequences. The projects include infrastructure, power generation, and utilities, all of which should be efficiently and sustainably managed. Hence, these projects involve significant challenges in delivering a successful project.
The success or failure of a project depends on many factors. The case studies in this PPP public-private partnership project management training will help guide participants through the dos and don'ts of successful PPP project delivery and implementation.
This PPP public-private partnership project management course will identify the underlying best practices that can be applied in most countries, emerging markets, or developing economies, always recognizing the local conditions.
A range of case studies and examples will help illustrate successful and less successful practices. Further, this PPP public-private partnership project management training will help illustrate what parties have learned through experience and how PPPs have evolved in this process.
<h2>Targeted Groups:</h2>
The training is for:
<ul>
<li>Business Analysts.</li>
<li>Project Managers.</li>
<li>Product Owners.</li>
<li>Subject Matter Experts.</li>
<li>This course is for anyone eliciting, analyzing, or managing organizational requirements.</li>
<li>Policy Makers.</li>
<li>Senior Government Personnel.</li>
<li>Legal Advisors.</li>
<li>Financial Advisors.</li>
<li>Directors and Senior Management from Private Infrastructure/ Public Utility Sectors.</li>
<li>Technical and Financial Consultants.</li>
<li>Senior Non-Government Organization (NGO) Officers.</li>
<li>Professionals have some experience with infrastructure projects and wish to improve their knowledge and decision-making capacity to enact policies related to PPPs.</li>
</ul>
<h2>Training Objectives:</h2>
<ul>
<li>Comprehend the critical role of the Business Analyst within an organization.</li>
<li>Expertly plan and monitor business analysis activities to ensure project success.</li>
<li>Analyze enterprise needs to develop strategic solutions.</li>
<li>Hone the skills to manage and communicate business requirements throughout the project lifecycle.</li>
<li>Define solution scope accurately for project alignment.</li>
<li>Pinpoint and collaborate with stakeholders at every project stage.</li>
<li>Elicit requirements effectively to gather exhaustive and detailed user and stakeholder needs.</li>
<li>Model business processes to provide clear and actionable diagrams and documentation.</li>
<li>Write precise, unambiguous requirements that serve as a foundation for solution development.</li>
<li>Manage and communicate requirements.</li>
<li>Conduct a rigorous assessment and validation to ensure solutions meet business needs and provide value.</li>
<li>Work proficiently in a team environment focused on delivering solutions development projects.</li>
<li>Understand the ability to elicit business requirements from business users and other stakeholders confidently.</li>
<li>Identify the essential requirements of the business at all levels.</li>
<li>Communicate business requirements to stakeholders.</li>
<li>Determine project identification, screening, and selection.</li>
<li>Know the roles and responsibilities of the stakeholders in PPP projects.</li>
<li>Address the range of issues in identifying, financing, and procurement.</li>
<li>Analyze best practices in conducting financial, economic, and technical feasibility studies.</li>
<li>Evaluate risk identification, mitigation, and allocation among parties involved in a PPP project.</li>
<li>Gain from the knowledge transfer and equip the public sector to meet project expectations.</li>
</ul>
<h2>Targeted Competencies:</h2>
<ul>
<li>Analytical thinking and strategic problem-solving.</li>
<li>Efficient and effective project planning.</li>
<li>Understand business analysis methodologies and tools.</li>
<li>Select a PPP contract type for a given project context.</li>
<li>Adopt internationally recognized good practice.</li>
<li>How to make projects more attractive to private investors.</li>
<li>Basic project appraisal.</li>
<li>Structure for a given PPP project.</li>
<li>Knowledge of the PPP scheme.</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1. Introduction to Business Analysis:</h3>
<ul>
<li>Understand the role of the Business Analyst.</li>
<li>Explore the Business Solutions Life Cycle (BSLC).</li>
<li>Select the appropriate business analysis techniques for different scenarios.</li>
<li>Master the fundamentals of enterprise analysis.</li>
<li>Craft compelling and data-driven business cases.</li>
<li>Delineate explicit solution scopes to steer project direction.</li>
</ul>
<h3>Unit 2. Analyzing Requirements:</h3>
<ul>
<li>Identify key system users and stakeholders.</li>
<li>Utilizing the Architecture Framework for Structured Analysis.</li>
<li>Intro to Modeling Concepts essential for business analysis.</li>
<li>Learn about detailed modeling of data requirements using industry-standard approaches.</li>
<li>Employ Business Process Modeling as a core tool for business analysis.</li>
<li>Write precise and measurable requirements that facilitate effective solution implementation.</li>
</ul>
<h3>Unit 3. Eliciting Requirements:</h3>
<ul>
<li>Interviewees utilize a variety of methods to uncover latent requirements.</li>
<li>Observe business activities to gather real-world insights into processes and challenges.</li>
<li>Apply questionnaires strategically to gather mass feedback efficiently.</li>
<li>Conduct document analysis and observation for comprehensive information gathering.</li>
<li>Facilitate workshops with key stakeholders to foster collaboration and idea generation.</li>
</ul>
<h3>Unit 4. Managing and Communicating Requirements:</h3>
<ul>
<li>Resolve conflicts and handle issues effectively with critical stakeholders.</li>
<li>Manage changes to requirements while maintaining project viability and stakeholder approval.</li>
<li>Ensuring the solution scope reflects the project goals and stakeholder expectations.</li>
<li>Communicate requirements clearly and effectively to all project stakeholders.</li>
<li>Learn from each project to continually improve business analysis practices.</li>
</ul>
<h3>Unit 5. Solution Assessment and Validation:</h3>
<ul>
<li>Assess various solutions to determine the optimum fit for the identified requirements.</li>
<li>Identify any gaps or shortcomings in proposed solutions and suggest enhancements.</li>
<li>Develop strategies for workarounds and changes when necessary.</li>
<li>Evaluate the performance of proposed solutions to ensure alignment with business goals.</li>
<li>Conduct User Acceptance Testing to validate that the solution meets user needs and expectations.</li>
</ul>
<h3>Unit 6. Project Pre-Feasibility Analysis:</h3>
<ul>
<li>Needs and options analysis.</li>
<li>Legal feasibility.</li>
<li>Technical feasibility.</li>
<li>Scoping social/environment safeguards analysis.</li>
<li>Preliminary financial viability, including expectations of required Government financial support.</li>
</ul>
<h3>Unit 7. Defining Public-Private Partnerships and Setting the Framework and Structure:</h3>
<ul>
<li>Rationale, aim, and motivation for engaging PPP.</li>
<li>Critical phases of the PPP project process.</li>
<li>The structure of the PPPs.</li>
<li>Different types of PPPs.</li>
<li>The four levels of preparation and implementation.</li>
<li>Analyze the critical factors for the project preparation process.</li>
</ul>
<h3>Unit 8. Critical Decision Criteria for Identification of PPP Projects, PPP Screening, and Cost-Benefit Analysis:</h3>
<ul>
<li>Public investment delivery model.</li>
<li>Economies of scale and project grouping.</li>
<li>Analysis of cost benefits of a PPP project.</li>
<li>How do you get value for money in PPP projects?</li>
<li>Commercialization potential analysis.</li>
<li>Market potential.</li>
<li>Capacity to assume long-term commitments.</li>
</ul>
<h3>Unit 9. Basics of Project Preparation: An Overview of its Key Components:</h3>
<ul>
<li>Project identification, risks, sustainability.</li>
<li>Project design: Tender strategy, technical aspects, components, cost estimation, and financing.</li>
<li>Structuring a PPP contract.</li>
<li>How to avoid common pitfalls.</li>
<li>Importance of project financial and economic analysis.</li>
<li>Understanding and applying payment mechanisms.</li>
<li>Preparing the Project Implementation Plan.</li>
<li>Project Management Arrangements – Various types of agreements and monitoring indicators.</li>
</ul>
<h3>Unit 10. Planning for PPP Project Management, Project Operations, and Hardback:</h3>
<ul>
<li>Appoint a PPP project manager and project team (Project Implementation Unit).</li>
<li>Key roles within the project include decision-making authorities, sources, and funding for assistance.</li>
<li>Prepare the project plan.</li>
<li>Deal with the main challenges of a PPP project.</li>
<li>Overview of The absolute importance of stakeholder consultation and managing the interface.</li>
<li>Risk assessment and analysis.</li>
<li>Go beyond the construction phase to ensure success in Operations.</li>
<li>Hand back of assets upon contract expiry.</li>
</ul>">

Barcelona (Spain)

08 - 19 Jul 2024

10500 Euro

Site Management Essentials and Navigating Hospitality Operations, Compliance, and Safety - (15528_313591)

Introduction:</h2>
In today's fast-paced hospitality industry, managing a site efficiently while ensuring compliance with governmental regulations and safety standards is paramount. This five-day training program is designed to equip participants with the necessary skills to operate a site seamlessly, including restaurants and cafes, while also navigating the intricacies of regulatory compliance and safety management.
<h2 dir="ltr">Targeted Groups:</h2>
<ul>
<li dir="ltr" role="presentation">Hospitality managers.</li>
<li dir="ltr" role="presentation">Restaurant owners.</li>
<li dir="ltr" role="presentation">Cafe operators.</li>
<li dir="ltr" role="presentation">Regulatory compliance officers.</li>
</ul>
<h2 dir="ltr">Course Objectives:</h2>
At the end of this course, the participants will be able to:
<ul>
<li dir="ltr" role="presentation">Operate the site efficiently, including restaurants and cafes, ensuring smooth workflow and customer satisfaction.</li>
<li dir="ltr" role="presentation">Ensure completion of all governmental procedures such as licensing and permits.</li>
<li dir="ltr" role="presentation">Effectively manage security and safety administration to guarantee a secure environment for staff and customers.</li>
</ul>
<h2 dir="ltr">Targeted Competencies:</h2>
<ul>
<li dir="ltr" role="presentation">Operational Efficiency.</li>
<li dir="ltr" role="presentation">Regulatory Compliance.</li>
<li dir="ltr" role="presentation">Safety Management.</li>
</ul>
<h2 dir="ltr">Course Content:</h2>
<h3 dir="ltr">Unit 1: Site Operations Management and Workflow Optimization:</h3>
<ul>
<li dir="ltr" role="presentation">Streamlining processes for efficient service delivery.</li>
<li dir="ltr" role="presentation">Prioritizing tasks to maximize productivity.</li>
<li dir="ltr" role="presentation">Customer Experience Enhancement.</li>
<li dir="ltr" role="presentation">Implementing strategies to improve customer satisfaction.</li>
<li dir="ltr" role="presentation">Handling customer complaints and feedback effectively.</li>
</ul>
<h3 dir="ltr">Unit 2: Governmental Procedures Completion and Licensing and Permits Acquisition:</h3>
<ul>
<li dir="ltr" role="presentation">Maintaining accurate records to ensure compliance with legal requirements.</li>
<li dir="ltr" role="presentation">Developing systems for ongoing compliance monitoring.</li>
<li dir="ltr" role="presentation">Understanding the regulatory requirements for operating a hospitality establishment</li>
<li dir="ltr" role="presentation">Navigating the application process for licenses and permits Compliance Documentation Management.</li>
</ul>
<h3 dir="ltr">Module 3: Security and Safety Administration:</h3>
<ul>
<li dir="ltr" role="presentation">Maintaining accurate records to ensure compliance with legal requirements.</li>
<li dir="ltr" role="presentation">Developing systems for ongoing compliance monitoring.</li>
</ul>
<h3 dir="ltr">Unit 4: Risk Assessment and Mitigation:</h3>
<ul>
<li dir="ltr" role="presentation">Identifying potential security and safety hazards in the workplace.</li>
<li dir="ltr" role="presentation">Implementing measures to mitigate risks and ensure a safe environment.</li>
</ul>
<h3 dir="ltr">Unit 5: Emergency Response Planning:</h3>
<ul>
<li dir="ltr" role="presentation">Developing comprehensive plans for responding to emergencies such as fires, medical incidents, and security breaches.</li>
<li dir="ltr" role="presentation">Conducting drills and training sessions to ensure staff readiness.</li>
</ul>">

Dubai (UAE)

14 - 18 Jul 2024

Digital Practitioner Foundation Course - (15236_296007)

15 - 19 Jul 2024

Strategic Planning, Development & Implementation Course - (1007_313494)

Introduction</h2>
Effective strategic leadership is primary to the future success of any organization. This starts with defining a clear strategic vision – setting out the leadership teams strategic intent for the organization and its various businesses. Creating and implementing your strategic plan requires translating this vision into an agenda for action – not merely a strategic plan but a strategic roadmap setting out where the business needs to go. This empowers managers at all levels, enabling them to make the many decisions they need to make with a clear understanding of where the business is heading. Organizational development strategic planning is critical in this process.
In this strategic planning training course, strategic leaders and first-line professionals will learn how to develop, implement, and structure the changes necessary to make a new strategy, vision, or mission work efficiently in todays dynamic environment. The course will focus on developing and implementing core strategies to make the organization reach its vision or targets. Strategic implementation tools will be explored to drill deeper into the organization, developing techniques that get the workforce on board with changes encouraging them to participate in working out problems and implementing new strategies.
<h2 dir="ltr">Effective Strategic Implementation</h2>
The process of strategic implementation is a significant emphasis in this course. It involves the translation of strategic plans into actionable objectives and actions. Participants will delve into monitoring progress, adapting to new challenges, and ensuring that every team member understands their role in achieving the organizations strategic goals.
Throughout this course component, participants will explore ways to engage teams, develop solutions for potential issues, and leverage key performance indicators to assess and guide the effectiveness of their strategic implementation plan.
<h2 dir="ltr">Targeted Groups</h2>
<ul>
<li dir="ltr" role="presentation">Head of departments</li>
<li dir="ltr" role="presentation">Strategic Planning department</li>
<li dir="ltr" role="presentation">Managers at all managerial levels</li>
<li dir="ltr" role="presentation">Supervisors and Team Leaders</li>
<li dir="ltr" role="presentation">Employees who want to gain new crucial skills to improve their career path through strategic developments</li>
</ul>
<h2 dir="ltr">Course Objectives</h2>
At the end of this course, participants will be able to:
<ul>
<li dir="ltr" role="presentation">Develop leaders three key strategic agendas: Intellectual, Managerial, and Behavioural.</li>
<li dir="ltr" role="presentation">Enhance and improve their and their organizations strategic thinking and ability to envision powerful strategic futures.</li>
<li dir="ltr" role="presentation">Generate and support practical strategic thinking at all organizational levels through the strategic training and development process.</li>
<li dir="ltr" role="presentation">Identify the most efficient balance of Operational Excellence and Breakthrough Strategic Performance.</li>
<li dir="ltr" role="presentation">Identify crucial strategic issues and opportunities and prioritize them based on their capacity to enable actual value creation.</li>
<li dir="ltr" role="presentation">Lead and motivate teams and businesses in diverse, turbulent, and complex environments through strategic planning facilitation training.</li>
<li dir="ltr" role="presentation">Encourage their people to think differently, work out new initiatives, and innovate.</li>
<li dir="ltr" role="presentation">Motivate people towards the strategic light on the hill and change their environment to support new strategic initiatives.</li>
<li dir="ltr" role="presentation">Find new approaches to old problems in their organizations strategies.</li>
<li dir="ltr" role="presentation">Implement a plan using all the resources at their disposal.</li>
<li dir="ltr" role="presentation">Interpret the internal and external forces shaping the future.</li>
<li dir="ltr" role="presentation">Develop a practical strategic roadmap through a clear vision and statement of strategic intent.</li>
<li dir="ltr" role="presentation">Identify the competencies and capabilities of strategically agile and effective organizations.</li>
<li dir="ltr" role="presentation">Command respect and develop a culture or climate that supports your initiatives through training strategic planning.</li>
</ul>
<h2 dir="ltr">Targeted Competencies</h2>
<ul>
<li dir="ltr" role="presentation">Analytical strategic thinking</li>
<li dir="ltr" role="presentation">Strategic visioning</li>
<li dir="ltr" role="presentation">Communicating strategic</li>
<li dir="ltr" role="presentation">Effective implementation planning</li>
<li dir="ltr" role="presentation">Displaying strategic leadership</li>
<li dir="ltr" role="presentation">Strategic leadership</li>
<li dir="ltr" role="presentation">Motivating and influencing people</li>
<li dir="ltr" role="presentation">Making the changes necessary to advance your plan</li>
<li dir="ltr" role="presentation">Develop new behaviors in your people through how employee development practices are strategic.</li>
</ul>
<h2 dir="ltr">Course Content</h2>
<h3 dir="ltr">Unit 1: Understanding The Strategic Environment</h3>
<ul>
<li dir="ltr" role="presentation">Understanding the strategic leadership agenda – intellect, management, and behaviors</li>
<li dir="ltr" role="presentation">Recognizing and interpreting forces in the strategic environment</li>
<li dir="ltr" role="presentation">Understanding strategic inflection points and strategic scenarios</li>
<li dir="ltr" role="presentation">Analyzing and prioritizing strategic issues</li>
<li dir="ltr" role="presentation">Formulating strategic vision and expressing strategic intent</li>
<li dir="ltr" role="presentation">Developing a strategic roadmap through strategic planning training</li>
</ul>
<h3 dir="ltr">Unit 2: Understanding Strategic Models And Paradigms</h3>
<ul>
<li dir="ltr" role="presentation">The strategic journey – standard models and frameworks for strategic thinking (from Ansoff to Hamel via Porter and Mintzberg)</li>
<li dir="ltr" role="presentation">Recognizing strategic horizons and using the 7S framework</li>
<li dir="ltr" role="presentation">Recognizing and developing the characteristics of strategic agility</li>
<li dir="ltr" role="presentation">Understanding and leveraging strategic competencies and skills</li>
</ul>
<h3 dir="ltr">Unit 3: Effective Strategic Implementation</h3>
<ul>
<li dir="ltr" role="presentation">Strategic implementation tools and frameworks</li>
<li dir="ltr" role="presentation">Structures and systems for strategic agility and performance</li>
<li dir="ltr" role="presentation">Monitoring and adjustment</li>
<li dir="ltr" role="presentation">Measurement, analysis, and knowledge management in strategic implementation plan</li>
</ul>
<h3 dir="ltr">Unit 4: Strategic Leadership</h3>
<ul>
<li dir="ltr" role="presentation">Preparing for the future</li>
<li dir="ltr" role="presentation">Effective styles and practices for strategic leadership</li>
<li dir="ltr" role="presentation">Recognizing, analyzing, and developing the strategic leadership styles used by you and others</li>
<li dir="ltr" role="presentation">Developing inspiration and motivation</li>
<li dir="ltr" role="presentation">Communicating the roadmap and gathering support through learning and development a strategic plan</li>
</ul>
<h3 dir="ltr">Unit 5: Driving Strategic Performance & Success</h3>
<ul>
<li dir="ltr" role="presentation">Transforming the organization to enable strategic success.</li>
<li dir="ltr" role="presentation">Balancing the focus on performance and strategy.</li>
<li dir="ltr" role="presentation">Spreading leadership capabilities throughout the organization.</li>
<li dir="ltr" role="presentation">Maximizing organizational learning and knowledge transfer to embed strategic success in the strategic planning course.</li>
</ul>">

15 - 19 Jul 2024

Achieving Strategy Through Leadership: Strategy & Innovation - (631_297409)

Introduction</h2>
Innovation, leadership innovation, and change management are the critical strategies of many organizations in the global competitive industries of the new century. New ideas, often emerging from leadership and innovation, can lead to programs, products, and services that provide a distinct competitive advantage over competitors. With the strategies for developing effective leadership and routine tasks becoming more automated, The competitive environment becomes more dynamic, and innovative strategic planning plays an increasingly vital role in determining success.
Creativity, strategic leadership, and change management generate new and valuable ideas. Innovation, an essential part of leadership innovation training, is taking a new idea and putting it to use. The critical role of strategic management and leadership is to create an environment where creativity, leadership innovation, and leading innovation change flourish.
<h2 dir="ltr">Leadership Innovation and Change Management</h2>
Leadership innovation and change management are fundamental in steering organizations toward success by fostering a culture apt for adaptation and innovation. Understanding strategic leadership and innovation involves recognizing their synergetic effect on achieving business goals. By exploring various leadership innovation training techniques, establishing a thought leadership program, or pursuing a strategic management and leadership course, one can effectively integrate innovative strategic planning within their organizations DNA.
<h2 dir="ltr">Targeted Groups</h2>
<ul>
<li dir="ltr" role="presentation">Directors</li>
<li dir="ltr" role="presentation">Managers</li>
<li dir="ltr" role="presentation">Supervisors & Team Leaders</li>
</ul>
<h2 dir="ltr">Course Objectives</h2>
At the end of this innovation strategy course, the participants will be able to:
<ul>
<li dir="ltr" role="presentation">Set creativity and innovation in a strategic leadership and change management context.</li>
<li dir="ltr" role="presentation">Understand the drivers for a greater emphasis in business on creativity, leadership innovation, and strategic planning leadership.</li>
<li dir="ltr" role="presentation">Identify the processes and activities that support creativity and innovation in organizations.</li>
<li dir="ltr" role="presentation">Improve performance through executive, innovative processes and functions and leadership innovation training.</li>
<li dir="ltr" role="presentation">Develop skills for strategic leaders in fostering innovation, including project management and strategic leadership.</li>
<li dir="ltr" role="presentation">Improve preparedness to deal with strategic leadership training courses and improvements.</li>
<li dir="ltr" role="presentation">Establish organizational, team, and personal innovative capabilities aligned with thought leadership programs.</li>
</ul>
<h2 dir="ltr">Targeted Competencies</h2>
<ul>
<li dir="ltr" role="presentation">Leadership Skills</li>
<li dir="ltr" role="presentation">Strategic Planning Leadership</li>
<li dir="ltr" role="presentation">Change Management</li>
<li dir="ltr" role="presentation">Creativity & Leadership Innovation</li>
<li dir="ltr" role="presentation">Communication Skills</li>
</ul>
<h2 dir="ltr">Course Content</h2>
<h3 dir="ltr">Unit 1: Encouraging a Creative Climate at Work</h3>
<ul>
<li dir="ltr" role="presentation">Innovative leadership for excellent performance</li>
<li dir="ltr" role="presentation">The Critical mass for change and leading innovation and change</li>
<li dir="ltr" role="presentation">Innovation VS Constant Improvement</li>
<li dir="ltr" role="presentation">How a Leader Creates a Climate of Innovation</li>
<li dir="ltr" role="presentation">Case Study on Most Innovative Companies</li>
<li dir="ltr" role="presentation">Innovation and current business breakthroughs in line with innovative strategic planning</li>
</ul>
<h3 dir="ltr">Unit 2: Gaining the Participation of the Workforce</h3>
<ul>
<li dir="ltr" role="presentation">The G.E. “Workout” Strategy</li>
<li dir="ltr" role="presentation">Developing Creative Solutions for Strategies through leadership and innovation courses</li>
<li dir="ltr" role="presentation">Gaining the “Buy-In” from the workforce</li>
<li dir="ltr" role="presentation">Overcoming Paradigms</li>
<li dir="ltr" role="presentation">Dealing with Organizational “Drift” and innovation strategy course content</li>
</ul>
<h3 dir="ltr">Unit 3: Leading on The Creative Edge</h3>
<ul>
<li dir="ltr" role="presentation">Developing Creative Potential in People and Teams through strategic leadership training courses</li>
<li dir="ltr" role="presentation">Understanding Creative People and Leadership Innovation</li>
<li dir="ltr" role="presentation">Motivating Creative Individuals at Work</li>
<li dir="ltr" role="presentation">Incubating ideas and implementing strategic planning leadership</li>
<li dir="ltr" role="presentation">Converting expenses to assets using creativity and leadership innovation training</li>
</ul>
<h3 dir="ltr">Unit 4: Creating a Motivating Climate for Higher Productivity</h3>
<ul>
<li dir="ltr" role="presentation">The Ten Key Elements to Setting up new Missions and leadership and innovation courses</li>
<li dir="ltr" role="presentation">Setting Goals and Targets Creatively through Innovation Strategy course methodology</li>
<li dir="ltr" role="presentation">Rewarding Performance</li>
<li dir="ltr" role="presentation">Generational Motivators for leading innovation and change</li>
</ul>
<h3 dir="ltr">Unit 5: Driving Strategic Change</h3>
<ul>
<li dir="ltr" role="presentation">Managing the change process through strategic leadership and change management principles</li>
<li dir="ltr" role="presentation">Kotter’s change management techniques</li>
<li dir="ltr" role="presentation">Communicating with a sense of urgency in a thought leadership program</li>
<li dir="ltr" role="presentation">Creating a climate of constant change and innovation</li>
<li dir="ltr" role="presentation">Successful techniques for changing people in alignment with leadership innovation and change management</li>
</ul>">

15 - 19 Jul 2024

Mastering KPIs - Indexing Key Performance Indicators (KPIs) - (15507_313719)

Geneva (Switzerland)

22 - 26 Jul 2024

Fundamentals of Offshore Pipeline Engineering Course - (9283_310866)

Introduction:</h2>
Most current and future offshore oil and gas explorations are conducted in deep waters. Offshore and subsea pipelines are a significant asset for most offshore Oil and gas operators. Ensuring their functionality, durability, and effectiveness is a paramount operation and business requirement.
This offshore pipeline engineering, design, and installation course identifies all subsea pipeline project phases, including the design, fabrication, installation, inspection, maintenance, repair, and integrity management.
The offshore pipeline engineering, design, and installation training focuses mainly on offshore pipelines. This course has been designed to cover all life cycle oil and gas offshore pipeline projects. It will give you international insight into the subsea pipeline industry, enabling you to retain your talent and ensure sustainable career growth.
This offshore pipeline engineering, design, and installation course is essential for those who need to improve their knowledge and skills in subsea pipeline design, installation, inspection, and management.
<h2>Offshore Pipeline Engineering, Design, and Installation:</h2>
The offshore pipeline engineering, design, and installation course covers critical aspects of designing, constructing, and maintaining offshore pipelines. Students learn about the intricacies of offshore pipeline projects, including repair techniques and innovative solutions for international settings.
The curriculum explores pipeline insulation methods, contractor management, and emerging technologies in pipeline engineering. Emphasis is placed on installation practices, design principles, and pigging operations, essential for effective pipeline management in offshore environments. This course is ideal for aspiring offshore pipeline engineers seeking specialized training in the oil and gas industry.
<h2>Targeted Groups:</h2>
<ul>
<li>Piping Engineers</li>
<li>Pipeline Engineers</li>
<li>Operations Engineers and Professions</li>
<li>Maintenance Engineers and Technicians</li>
<li>Project Engineers</li>
<li>Engineers from all disciplines who are new to the pipeline industry</li>
<li>Managers and executives who are new to the offshore pipeline industry</li>
</ul>
<h2>Course Objectives:</h2>
At the end of this offshore pipeline engineering, design, and installation course, the participants will be able to:
<ul>
<li>Maximize the company's economic value by improving its employees' knowledge about the design, installation, inspection, and repair of subsea pipelines.</li>
<li>Learn about offshore pipeline maintenance and integrity management.</li>
<li>Understand how offshore pipelines are designed.</li>
<li>Learn about the challenges of offshore pipeline installation.</li>
<li>Understand what is appreciated in the different subsea pipeline inspection and repair techniques.</li>
<li>Learn about offshore pipeline integrity management.</li>
<li>Learn how subsea pipelines and systems are connected to floating facilities.</li>
</ul>
<h2>Targeted Competencies:</h2>
At the end of this offshore pipeline engineering, design, and installation training, the participant's competencies will be able to:
<ul>
<li>Offshore pipeline design.</li>
<li>Fabrication and Installation of Subsea Pipelines.</li>
<li>Pipeline inspection and repair.</li>
<li>Threats to integrity and safety.</li>
<li>Integrity Management and Maintenance of the Offshore Pipeline.</li>
<li>Offshore Pipeline Installation and Inspection Challenges.</li>
<li>Umbilical, risers, and flowlines design and installation.</li>
<li>Facility interfaces such as FPSO and FLNG.</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1: Offshore Pipeline Design:</h3>
<ul>
<li>Offshore pipeline route selection.</li>
<li>Hydrodynamics around Pipes.</li>
<li>Expansion, Axial Creeping, Upheaval/Lateral Buckling.</li>
<li>On-bottom Stability.</li>
<li>Vortex-induced Vibrations (VIV) and Fatigue.</li>
<li>Corrosion Prevention.</li>
<li>Flow Assurance.</li>
<li>Hydrates.</li>
<li>Wax and Asphaltenes.</li>
</ul>
<h3>Unit 2: Offshore Pipeline Installation, Inspection and Integrity Management:</h3>
<ul>
<li>Offshore pipeline installation methods.</li>
<li>Spiral Welded Pipes for Shallow Offshore Applications.</li>
<li>The Effect of Installation on Offshore Pipeline Integrity.</li>
<li>Offshore Pipeline inspection, maintenance, and repair.</li>
<li>Pipeline oil spill cleanup.</li>
<li>Offshore Pipeline Risk, Corrosion, and Integrity Management.</li>
</ul>
<h3>Unit 3: Integrity and Maintenance of Offshore Pipelines:</h3>
<ul>
<li>Integrity Management of Flexible Pipes.</li>
<li>Leak Detection Systems.</li>
<li>Risk Analysis for Subsea Pipelines.</li>
<li>Risk-Based Inspection.</li>
<li>Quantitative Risk Analysis.</li>
<li>Based RBI.</li>
<li>Consequences of Failure for Modeling for Oil and Gas Spills.</li>
<li>Environmental Impact Assessment.</li>
</ul>
<h3>Unit 4: Umbilical, Risers, Flowlines (Surf):</h3>
<ul>
<li>Offshore Umbilical, Risers + Flowlines (SURF).</li>
<li>Offshore Umbilical Systems.</li>
<li>Design of Deepwater Risers.</li>
<li>Design codes.</li>
<li>VIV and Wave Fatigue of Risers.</li>
<li>Flexible Risers and Flowlines.</li>
<li>Hybrid Risers.</li>
<li>Drilling Risers.</li>
</ul>
<h3>Unit 5: Offshore Facility Interface:</h3>
<ul>
<li>Introduction to FPSO and FLNG Facilities.</li>
<li>Interface Onboard FPSO or FLNG Facility.</li>
<li>FPSO and FLNG topside facilities and layout.</li>
<li>FPSO and FLNG operation, inspection, and maintenance.</li>
<li>Regulations and Codes.</li>
<li>Environmental Influences Affecting FPSO – FLNG Operations.</li>
<li>FPSO and or FLNG Mooring system, Turret and Swivel.</li>
<li>Oil or Gas Transfer (Offloading) in FPSO and FLNG.</li>
</ul>
<h2>Conclusion:</h2>
In the offshore pipeline engineering, design, and installation course, participants emerge with a robust understanding of critical concepts and practices in the field. They are equipped to tackle offshore pipeline projects confidently, utilizing international standards and innovative technologies.
Graduates possess skills in offshore pipeline repair and are adept at implementing practical solutions for various challenges. They have mastered the nuances of pipeline insulation and understand the roles of contractors in project execution.
Furthermore, course attendees are well-versed in pipeline design principles and installation techniques crucial for offshore environments. They have hands-on experience with pipeline pigging procedures, which are vital for maintenance and integrity management.
Overall, this offshore pipeline engineering, design, and installation course provides comprehensive training for future offshore pipeline engineers, preparing them to contribute effectively to developing and maintaining offshore oil and gas pipelines.">

Munich (Germany)

22 - 26 Jul 2024

ArcGIS Workflow Manager 1 - (15498_316202)

Barcelona (Spain)

29 Jul - 02 Aug 2024

Transient Oil and Gas Well Test Analysis - (15128_318072)

Introduction:</h2>
The transient oil and gas well test analysis course covers well testing goals involving in-depth transient oil and gas well test analysis. Oil and gas wells explore classical methods for drawdown and buildup analysis and delve into specific well testing solutions in the context of gas well testing, IPR and AOF analysis, and well test validation. Our journey starts with understanding the industry's oil and gas well tests fundamentals and the methodologies applied.
Participants in this transient oil and gas well test analysis training will grasp the importance of reservoir rock and fluid properties critical for successful well analysis, supported by a theoretical foundation and essential equations. We will also look at operational aspects, such as sampling and utilizing specialized testing equipment for transient well testing.
<h2>Targeted Groups:</h2>
<ul>
<li>Petroleum Engineers.</li>
<li>Reservoir Engineers.</li>
<li>Production Engineers.</li>
<li>Drilling Engineers.</li>
<li>Field Operators.</li>
<li>Geoscientists.</li>
<li>Data Analysts.</li>
<li>Oil and Gas Well Test Analysts.</li>
<li>Oil and Gas Consultants.</li>
<li>Technical Managers.</li>
<li>Reservoir Simulation Specialists.</li>
<li>Environmental Engineers.</li>
<li>Regulatory Compliance Officers.</li>
<li>Research and Development Scientists.</li>
<li>Engineering Students specializing in Petroleum or Reservoir Engineering.</li>
<li>This transient oil and gas well test analysis course will greatly benefit Reservoir and Production Engineers who seek to enhance their oil and gas analysis skills. It specifically focuses on the nuances of oil and gas well testing within the industry.</li>
</ul>
<h2>Course Objectives:</h2>
By the end of this transient oil and gas well test analysis course, participants will be proficient in:
<ul>
<li>Downhole and surface testing equipment is crucial for oil and gas well analysis.</li>
<li>Execute a Well Testing Sequence and ensure Data Validation.</li>
<li>Master Gas well Test Sequences and Analysis Procedures.</li>
<li>Undertake comprehensive Oil Well Testing.</li>
<li>Informe gas and oil Well Test Design for improved oil and gas well test solutions.</li>
</ul>
<h2>Targeted Competencies:</h2>
At the end of this transient oil and gas well test analysis training, target competencies will be proficient in the following:
<ul>
<li>Understand Well Test Objectives.</li>
<li>Proficiency in Data Acquisition Techniques.</li>
<li>Know Pressure Transient Analysis.</li>
<li>Interpret Flow Regimes.</li>
<li>Familiar with Wellbore Effects.</li>
<li>Competence in Software Tools for Analysis.</li>
<li>Ability to Estimate Reservoir Properties.</li>
<li>Expertise in Identifying Wellbore Damage.</li>
<li>Skill in Analyzing Reservoir Boundaries.</li>
<li>Proficiency in Production Forecasting.</li>
<li>Understand Fluid Properties.</li>
<li>Know Multiphase Flow Behavior.</li>
<li>Ability to Design Well Test Procedures.</li>
<li>Competence in Quality Control of Data.</li>
<li>Familiar with Industry Standards and Regulations.</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1: Introduction to Well Testing:</h3>
<ul>
<li>Purpose of Well Testing in the oil and gas industry.</li>
<li>Key Reservoir and Rock Properties that influence well test outcomes.</li>
<li>Understanding Reservoir Fluid's impact on well test analysis.</li>
<li>Grasping Basic Well Test Theory is essential for transient well testing.</li>
</ul>
<h3>Unit 2: Objectives of Well Testing, Equipment, and Processes Used:</h3>
<ul>
<li>The role of Downhole and Surface Equipment in well analysis.</li>
<li>Monitoring Downhole Data for optimal well test oil and gas processes.</li>
<li>Sampling Techniques - Surface and Downhole.</li>
<li>Steps of a Well Testing Sequence and Data Validation with a Focus on Typical Well Test Sequence.</li>
<li>Critical Parameters and Quality Control in Well Test Solutions.</li>
</ul>
<h3>Unit 3: Principles of Pressure Transient Analysis:</h3>
<ul>
<li>Techniques of Flow Regime Identification during well tests.</li>
<li>Effective Validation and Analysis for Mobility and Skin in oil and gas wells.</li>
<li>Understanding and managing Effects of Boundaries in well analysis.</li>
<li>Importance of Accurate Reporting in well test oil and gas.</li>
</ul>
<h3>Unit 4: Gas Well Test Sequences and Analysis Procedures:</h3>
<ul>
<li>Employing Isochronal and Back-pressure Gas Well Tests - their Uses and Objectives in the context of transient well testing.</li>
<li>Analyzing Rate Dependent Skin, its Calculation, and its Impact on well test oil and gas.</li>
<li>Facilitating exercises in the Analysis of Gas Well Test Data.</li>
<li>Detailing IPR and AOF Analysis as critical components in gas well analysis.</li>
</ul>
<h3>Unit 5: Practical Oil Well Testing:</h3>
<ul>
<li>Designing effective Well Tests tailored to the needs of oil well analysis.</li>
<li>Transient Wireline Testing and its significance in oil and gas well tests.</li>
<li>Work on an Example of Buildup Interpretation for a Vertical Oil and Gas Well, demonstrating practical application in well test solutions.</li>
</ul>
<h2>Conclusion:</h2>
By integrating these crucial aspects, participants will leave the transient oil and gas well test analysis course with a comprehensive understanding and practical experience in contemporary oil and gas well test analysis techniques.">

29 Jul - 02 Aug 2024

Strategic Planning, Development, and Implementation - (15125_318071)

Introduction:</h2>
Effective strategic planning is fundamental to the future success of any organization. It begins with defining a clear vision and establishing the leadership team's strategic intent for the organization and its various businesses. This vision must then translate into an actionable agenda, not merely a strategic plan but a set of guidelines or a roadmap delineating the business direction and empowering managers at all levels to make informed decisions that align with the company's goals.
In this strategic planning, development, and implementation course, strategic leaders and front-line professionals will learn how to implement effectively and structure changes necessary to operationalize new strategies, visions, or missions in today's dynamic environment.
The focus will be crafting core strategies and plans to propel the organization toward its desired outcomes. It then delves deeper into the organization to develop techniques that bring the workforce on board with the changes, involving them in problem-solving and implementing new strategies.
<h2>Strategic Planning Implementation:</h2>
Strategic planning and implementation are critical to an organization's success. This strategic planning, development, and implementation course segment addresses what these entail, spanning topics from developing a strategic plan to executing it effectively.
Participants in this strategic planning, development, and implementation training will explore various methodologies and approaches to bridge the gap between strategy formulation and its on-the-ground implementation, ensuring alignment with overarching goals.
<h2>Targeted Groups:</h2>
<ul>
<li>Heads of departments.</li>
<li>Strategic Planning departments.</li>
<li>Managers across all managerial levels.</li>
<li>Supervisors and Team leaders.</li>
<li>HR Staff.</li>
<li>Employees are seeking to acquire crucial skills to enhance their career paths.</li>
</ul>
<h2>Course Objectives:</h2>
By the end of this strategic planning, development, and implementation course, participants will be able to:
<ul>
<li>Establish an organizational vision defining direction and purpose.</li>
<li>Implement the organizational strategy at a departmental level.</li>
<li>Assess the broader environmental impacts on strategy.</li>
<li>Identify key aspects of their organizational culture to determine if they support the organization's direction.</li>
<li>Recognize opportunities for innovation within the organization.</li>
<li>Craft a compelling message for their teams.</li>
<li>Comprehend the organizational culture and its effects on performance.</li>
<li>Enhance interpersonal relationships.</li>
<li>Pinpoint behaviors that build trust and influence.</li>
<li>Formulate a comprehensive change management plan to meet global needs.</li>
</ul>
<h2>Targeted Competencies:</h2>
At the end of this strategic planning, development, and implementation training, target competencies will be able to:
<ul>
<li>Analytical strategic thinking.</li>
<li>Strategic visioning.</li>
<li>Communicate strategies effectively.</li>
<li>Plan for effective implementation.</li>
<li>Display strategic leadership.</li>
<li>Motivate and influence personnel.</li>
<li>Adapt to the changes required to advance strategic plans.</li>
<li>Encourage new behavior patterns.</li>
<li>Align strategic direction with organizational goals.</li>
<li>Establish personal credibility and trusted influence.</li>
<li>Advanced communication skills.</li>
<li>Lead organizational change effectively.</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1: Leading on the Creative Edge:</h3>
<ul>
<li>Develop creative potential in people and teams.</li>
<li>Understand creative individuals.</li>
<li>Convergent and divergent thinking skills.</li>
<li>Motivate creative individuals at work.</li>
<li>Incubate ideas.</li>
<li>Interactive creativity.</li>
<li>Transform expenses into assets using creativity.</li>
</ul>
<h3>Unit 2: What is Strategy? Why is it important?</h3>
<ul>
<li>Principles of strategic management and business planning.</li>
<li>Strategic alignment of organizational structure, business processes, and culture.</li>
<li>Utilize analytical, creative, and innovative thinking in strategic management.</li>
<li>Build, manage, and develop a strategic planning team.</li>
<li>Encourage employees to adopt a strategic mindset.</li>
<li>Shape the vision for the future organization.</li>
</ul>
<h3>Unit 3: Understanding the Strategic Environment:</h3>
<ul>
<li>Grasp the strategic leadership agenda—intellect, management, and behaviors.</li>
<li>Interpret forces in the strategic environment.</li>
<li>Recognize strategic inflection points and construct strategic scenarios.</li>
<li>Prioritize strategic issues.</li>
<li>Articulate a strategic vision and intent.</li>
<li>Develop a strategic roadmap.</li>
</ul>
<h3>Unit 4: Understanding Strategic Models and Paradigms</h3>
<ul>
<li>Explore common models and frameworks for strategic thinking (Ansoff, Hamel, Porter, Mintzberg).</li>
<li>Strategic Horizons and the 7S framework.</li>
<li>Determine characteristics for strategic agility.</li>
<li>Utilize and enhance strategic competencies and skills.</li>
</ul>
<h3>Unit 5: Effective Strategic Implementation:</h3>
<ul>
<li>Tools and frameworks for strategic implementation.</li>
<li>Build structures and systems for agility and strategic performance.</li>
<li>Ongoing monitoring and adjustments.</li>
<li>Emphasize measurement, analysis, and knowledge management.</li>
</ul>
<h3>Unit 6: Driving Strategic Performance & Success:</h3>
<ul>
<li>Transform the organization to bolster strategic success.</li>
<li>Balance performance focus with strategic endeavors.</li>
<li>Extend leadership capabilities throughout the organization.</li>
<li>Foster organizational learning and knowledge transfer to secure strategic success.</li>
</ul>
<h3>Unit 7: Budgeting, Planning, and Business Strategy:</h3>
<ul>
<li>Strategy models.</li>
<li>Align business strategy with financial strategy.</li>
<li>Methods of planning and budgeting.</li>
<li>Connect budgets to business and financial strategy.</li>
<li>Build Management.</li>
<li>Delegate budgets effectively.</li>
<li>Embrace the Beyond Budgeting Approach.</li>
</ul>
<h3>Unit 8: Communication – The Challenge of Getting Everyone On The Same Page:</h3>
<ul>
<li>Communicate the strategic plan effectively.</li>
<li>Employ multiple channels for message dissemination.</li>
<li>Tailor communication to people's learning styles.</li>
<li>Ingrain strategy throughout the organization.</li>
<li>Apply Emotional Intelligence in Communication.</li>
<li>Address resistance.</li>
<li>Implement a rewards system.</li>
<li>Celebrate achievements without losing momentum.</li>
</ul>
<h3>Unit 9: Avoiding The Pitfalls of Strategic Planning:</h3>
<ul>
<li>Understand the strategy life-cycle and avoid strategic drift.</li>
<li>Integrate innovative thinking within the organization.</li>
<li>Evade the pitfalls of past success.</li>
<li>Bypass paralysis by analysis.</li>
<li>Overcome barriers to fresh ideas, truth denial, and boxed-in thinking.</li>
<li>Emphasize the critical role of team building and collaboration.</li>
</ul>
<h3>Unit 10: Strategic Implementation and Getting the Value Out of Strategy:</h3>
<ul>
<li>Execute effectively, turning strategic analysis and planning into action.</li>
<li>Link strategy with day-to-day objectives.</li>
<li>Concentrate on practical aspects of implementation.</li>
<li>Strategically planning for career advancement.</li>
<li>Create the future organization from today's framework.</li>
</ul>">

29 Jul - 02 Aug 2024

Mastering Conflict Resolution and Effective Communication with Challenging Personalities - (15440_314218)

Kuala Lumpur (Malaysia)

04 - 08 Aug 2024

Certified Advanced Project Management Professional - (0_298654)

Introduction:</h2>
Projects are the heartbeat of organizational growth and success, spanning all sectors and industries. The ability to lead a project efficiently from inception to completion is a highly sought-after skill. By opting for a strategic project management professional, you equip yourself with the knowledge and best practices to steer projects to successful outcomes.
Embarking on a Project Management Professional (PMP) Preparation Course is not just an educational journey. It's a strategic career move. Understanding the nuances of project coordination, risk management, and team leadership is essential in today's complex business environment.
This course prepares you for the PMP and equips you with the skills and understanding necessary to handle projects confidently and creatively. Discover why a project management course can be pivotal in unlocking your potential and accelerating your career advancement.
<h2>Why Take a Project Management Course:</h2>
Project management skills can significantly impact your career trajectory, offering extensive benefits, including:
<ul>
<li>Gain Confidence: Develop the confidence to manage projects of all sizes and the professional insights needed for a career in project management.</li>
<li>Professional: Aim to be professional in project management PMP.</li>
<li>Career Opportunities: Understand the project management course benefits that can open doors to rapid promotion.</li>
</ul>
<h2>Targeted Groups:</h2>
<ul>
<li>Associate Project Managers.</li>
<li>IT Project Managers.</li>
<li>Senior Project Managers.</li>
<li>Project Coordinators.</li>
<li>Project Analysts.</li>
<li>Project Leaders, Team Leaders</li>
<li>Product Managers, Program Managers</li>
<li>Project Sponsors and Project Team Members</li>
<li>Individuals aiming for the PMP Course.</li>
</ul>
<h2>Course Objectives:</h2>
Upon completing this robust project management training course, participants will:
<ul>
<li>Gain an overview of the Risk Management Process.</li>
<li>Identify risks affecting project quality, time, schedule, cost, and scope.</li>
<li>Apply valuable techniques to identify, analyze, mitigate, and monitor risks throughout the project life cycle.</li>
<li>Discover how to create an effective risk monitoring plan and risk management strategies.</li>
<li>Use a practical, six-step process to manage project risk.</li>
<li>Develop a risk budget based on Expected Monetary Value (EMV).</li>
<li>Become an expert in project management practice.</li>
<li>Apply best project management practices relevant to diverse projects across multiple industries.</li>
<li>Obtain the project management course benefits that lead to rapid promotions.</li>
</ul>
<h2>Targeted Competencies:</h2>
Upon completing this robust project management professional training, participants' competencies will:
<ul>
<li>Project Management.</li>
<li>Project Planning.</li>
<li>Project Controlling and Leading.</li>
<li>Risk Management.</li>
<li>Cost Control.</li>
<li>Project Communication.</li>
<li>Scope Management.</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1- Project Integration Management:</h3>
<ul>
<li>Develop Project Charter.</li>
<li>Develop a Project Management Plan.</li>
<li>Direct and Manage Project Work.</li>
<li>Manage Project Knowledge.</li>
<li>Monitor and Control Project Work.</li>
<li>Perform Integrated Change Control.</li>
<li>Close Project or Phase.</li>
</ul>
<h3>Unit 2- Project Scope Management:</h3>
<ul>
<li>Plan Scope Management.</li>
<li>Collect Requirements.</li>
<li>Define Scope.</li>
<li>Create WBS.</li>
<li>Validate Scope.</li>
<li>Control Scope.</li>
</ul>
<h3>Unit 3- Project Stakeholders Management:</h3>
<ul>
<li>Identify Stakeholders.</li>
<li>Plan Stakeholder Engagement.</li>
<li>Manage Stakeholder Engagement.</li>
<li>Monitor Stakeholder Engagement.</li>
</ul>
<h3>Unit 4- Project Schedule Management:</h3>
<ul>
<li>Plan Schedule Management.</li>
<li>Define Activities.</li>
<li>Sequence Activities.</li>
<li>Estimate Activity Durations.</li>
<li>Develop Schedule.</li>
<li>Control Schedule.</li>
</ul>
<h3>Unit 5- Project Cost Management:</h3>
<ul>
<li>Plan Cost Management.</li>
<li>Estimate Costs.</li>
<li>Determine Budget.</li>
<li>Control Costs.</li>
</ul>
<h3>Unit 6- Project Quality Management:</h3>
<ul>
<li>Plan Quality Management.</li>
<li>Manage Quality.</li>
<li>Control Quality.</li>
</ul>
<h3>Unit 7- Project Human Resource Management:</h3>
<ul>
<li>Plan Resource Management.</li>
<li>Estimate Activity Resources.</li>
<li>Acquire Resources.</li>
<li>Develop Team.</li>
<li>Manage Team.</li>
<li>Control Resources.</li>
</ul>
<h3>Unit 8- Project Communications Management:</h3>
<ul>
<li>Plan Communications Management.</li>
<li>Manage Communications.</li>
<li>Monitor Communications.</li>
</ul>
<h3>Unit 9- Project Risk Management:</h3>
<ul>
<li>Plan Risk Management.</li>
<li>Identify Risks.</li>
<li>Perform Qualitative Risk Analysis.</li>
<li>Plan Risk Responses.</li>
<li>Implement Risk Responses.</li>
<li>Monitor Risks.</li>
</ul>
<h3>Unit 10- Project Procurement Management:</h3>
<ul>
<li>Plan Procurement Management.</li>
<li>Conduct Procurements.</li>
<li>Control Procurements.</li>
</ul>
<h3>Unit 11- Sustainability:</h3>
<ul>
<li>Definition, global context, and international sustainability frameworks.</li>
<li>Actors of change, environment, and climate change.</li>
<li>Inclusive economic growth, sustainability, and sustainable finance.</li>
<li>Sustainability measurement and reporting.</li>
</ul>
<h2>Conclusion:</h2>
Whether you are assessing the myriad of project management courses for a tactical crash course or seeking specialized, creative project management training, our comprehensive preparation aptly melds strategic content with real-world application. Take that pivotal step towards being a project management professional today.">

Dubai (UAE)

18 - 22 Aug 2024

7000 Euro

Enhancing Visitor Experiences and Comprehensive Guide - (15533_313809)

Introduction:</h2>
In this comprehensive program, participants will delve into various aspects of enhancing visitor experiences to ensure optimal satisfaction and engagement.
<h2 dir="ltr">Targeted Groups:</h2>
This training program is tailored for Visitor Experience Officers across diverse industries, including but not limited to museums, cultural institutions, tourist attractions, and heritage sites.
<h2 dir="ltr">Course Objectives:</h2>
At the end of this course, the participants will be able to:
<ul>
<li dir="ltr" role="presentation">Understand the fundamentals of visitor experience management.</li>
<li dir="ltr" role="presentation">Implement strategies to enhance visitor satisfaction and engagement.</li>
<li dir="ltr" role="presentation">Utilize effective communication techniques to interact with visitors.</li>
<li dir="ltr" role="presentation">Apply best practices for managing visitor feedback and complaints.</li>
<li dir="ltr" role="presentation">Foster a welcoming and inclusive environment for all visitors.</li>
</ul>
<h2 dir="ltr">Targeted Competencies:</h2>
<ul>
<li dir="ltr" role="presentation">Visitor Engagement and Interaction.</li>
<li dir="ltr" role="presentation">Customer Service Excellence.</li>
<li dir="ltr" role="presentation">Communication Skills.</li>
<li dir="ltr" role="presentation">Problem-solving and Conflict Resolution.</li>
<li dir="ltr" role="presentation">Cultural Competence and Diversity Awareness.</li>
</ul>
<h2 dir="ltr">Course Content:</h2>
<h3 dir="ltr">Unit 1: Foundations of Visitor Experience Management and Understanding the Visitor Experience Concept:</h3>
<ul>
<li dir="ltr" role="presentation">Definition and importance of visitor experience.</li>
<li dir="ltr" role="presentation">Factors Influencing Visitor Perceptions.</li>
<li dir="ltr" role="presentation">Introduction to Visitor Behavior.</li>
<li dir="ltr" role="presentation">Analyzing visitor motivations and expectations.</li>
<li dir="ltr" role="presentation">Identifying different visitor segments.</li>
</ul>
<h3 dir="ltr">Unit 2: Strategies for Enhancing Visitor Satisfaction and Creating Memorable Experiences:</h3>
<ul>
<li dir="ltr" role="presentation">Designing engaging exhibits and attractions.</li>
<li dir="ltr" role="presentation">Implementing effective storytelling techniques.</li>
<li dir="ltr" role="presentation">Managing Visitor Flow and Accessibility.</li>
<li dir="ltr" role="presentation">Optimizing physical layouts for better navigation.</li>
<li dir="ltr" role="presentation">Ensuring accessibility for visitors with diverse needs.</li>
</ul>
<h3 dir="ltr">Unit 3: Effective Communication Techniques and Customer Service Essentials:</h3>
<ul>
<li dir="ltr" role="presentation">Providing personalized assistance to visitors.</li>
<li dir="ltr" role="presentation">Handling inquiries and requests professionally.</li>
<li dir="ltr" role="presentation">Interpersonal Communication Skills.</li>
<li dir="ltr" role="presentation">Active listening and empathy.</li>
<li dir="ltr" role="presentation">Non-verbal communication cues and their impact.</li>
</ul>
<h3 dir="ltr">Unit 4: Handling Feedback and Resolving Complaints and Managing Visitor Feedback:</h3>
<ul>
<li dir="ltr" role="presentation">Collecting and analyzing visitor feedback data.</li>
<li dir="ltr" role="presentation">Implementing improvements based on feedback.</li>
<li dir="ltr" role="presentation">Resolving Visitor Complaints.</li>
<li dir="ltr" role="presentation">De-escalation techniques for handling challenging situations.</li>
<li dir="ltr" role="presentation">Turning complaints into opportunities for positive experiences.</li>
</ul>
<h3 dir="ltr">Unit 5: Cultivating Inclusive and Welcoming Environments and Promoting Cultural Competence:</h3>
<ul>
<li dir="ltr" role="presentation">Recognizing and respecting cultural differences.</li>
<li dir="ltr" role="presentation">Creating inclusive experiences for diverse visitor groups.</li>
<li dir="ltr" role="presentation">Ensuring Safety and Security.</li>
<li dir="ltr" role="presentation">Implementing safety protocols and emergency procedures.</li>
<li dir="ltr" role="presentation">Maintaining a secure environment for all visitors.</li>
</ul>">

Munich (Germany)

26 - 30 Aug 2024

SAP Basics & Business Process Integration Mastery Course - (1_316142)

SAP Business Technology Platform</h2>
As a vital part of the course, the SAP Business Technology Platform provides a comprehensive overview of the innovative solutions offered by SAP. This includes an immersive introduction to the SAP Business Technology Platform – where business process integration meets technology. Learn the essentials of harnessing the power of SAPs integrated suite to advance business strategies and gain a competitive edge.
<h2 dir="ltr">Introduction</h2>
Integrated SAP software drives innovation without disrupting todays global economy. Including SAP business technology and SAP business process integration fosters innovation without disruption. In a global economy, businesses must efficiently extend processes across a broad network of customers, suppliers, and partners using SAPs business technology platform. Reduced waiting time and waste speed up critical processes throughout the network.
This course elaborates on the capabilities of SAP Business Technology and SAP Business Process Integration. It aims to provide the foundational knowledge to understand how systems like Implementing SAP CRM can substantially improve your business operational efficiency. The course will also delve into how Information Technology can be a catalyst in streamlining business processes.
<h2 dir="ltr">Targeted Groups</h2>
<ul>
<li dir="ltr" aria-level="1">
Application Consultants
</li>
<li dir="ltr" aria-level="1">
Business Analysts
</li>
<li dir="ltr" aria-level="1">
Business Process Owners, Team Leaders, and Power Users
</li>
<li dir="ltr" aria-level="1">
Program and Project Managers
</li>
<li dir="ltr" aria-level="1">
Business Management and Information Technology Professionals
</li>
</ul>
<h2 dir="ltr">Course Objectives</h2>
By the end of this SAP Basics Training and SAP Integration Training, participants will be able to:
<ul>
<li dir="ltr" aria-level="1">
Confidently navigate within various SAP systems.
</li>
<li dir="ltr" aria-level="1">
Comprehensively describe how different business transactions, including Business Process Integration with SAP, are performed using the SAP ERP system.
</li>
<li dir="ltr" aria-level="1">
Articulate the integration points between various applications within the SAP ERP ecosystem.
</li>
<li dir="ltr" aria-level="1">
Actively participate in blueprint definition processes for their SAP implementations.
</li>
</ul>
<h2 dir="ltr">Targeted Competencies</h2>
<ul>
<li dir="ltr" aria-level="1">
Automation of Business Processes
</li>
<li dir="ltr" aria-level="1">
SAP ERP Basics and Navigation
</li>
<li dir="ltr" aria-level="1">
Basics of Financial Accounting (FI)
</li>
<li dir="ltr" aria-level="1">
Fundamentals of SAP Management Accounting (CO)
</li>
<li dir="ltr" aria-level="1">
Purchase-to-Pay Processing in SAP ERP
</li>
<li dir="ltr" aria-level="1">
Plan-to-Produce Processing in SAP ERP
</li>
</ul>
<h2 dir="ltr">Course Content</h2>
<h3 dir="ltr">1- Automation of Business Processes</h3>
<ul>
<li dir="ltr" aria-level="1">
SAP ERP Basics and Navigation
</li>
<li dir="ltr" aria-level="1">
Defining System-Wide Concepts
</li>
<li dir="ltr" aria-level="1">
Explaining NetWeaver Business Warehouse Concepts
</li>
<li dir="ltr" aria-level="1">
Interrelating Business Processes
</li>
<li dir="ltr" aria-level="1">
Basics of SAP Navigation within the ERP System
</li>
<li dir="ltr" aria-level="1">
Personalization of the User Interface
</li>
</ul>
<h3 dir="ltr">2- SAP Financial Accounting Basics</h3>
<ul>
<li dir="ltr" aria-level="1">
Financial Accounting (FI) Basics
</li>
<li dir="ltr" aria-level="1">
Explaining SAP FI Tasks
</li>
<li dir="ltr" aria-level="1">
Defining Organizational Levels in SAP FI
</li>
</ul>
<h3 dir="ltr">3- Human Capital Management (HCM) in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Explaining HCM Processes and how they integrate into the Information Technology Business Plan
</li>
<li dir="ltr" aria-level="1">
Defining HCM Structures
</li>
<li dir="ltr" aria-level="1">
Unpacking the Employee Hiring Process
</li>
<li dir="ltr" aria-level="1">
Managing Employee Records
</li>
</ul>
<h3 dir="ltr">4- Purchase to Pay Processing in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Describing the Purchase-to-Pay Business Process
</li>
<li dir="ltr" aria-level="1">
Identifying Organizational Levels supporting the Purchase-to-Pay Business Process
</li>
<li dir="ltr" aria-level="1">
Defining Master Data Utilized by the Procure-to-Pay Business Process
</li>
<li dir="ltr" aria-level="1">
SAP Basic Course in Creating a Vendor-Specific Master Record
</li>
<li dir="ltr" aria-level="1">
Making Purchase Requisitions
</li>
<li dir="ltr" aria-level="1">
Posting Goods Receipt for a Purchase Order
</li>
<li dir="ltr" aria-level="1">
Processing Vendor Invoices
</li>
<li dir="ltr" aria-level="1">
Identifying Purchase-to-Pay Integration Points
</li>
</ul>
<h3 dir="ltr">5- Order to Cash Processing in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Outlining the Order-to-Cash Business Process
</li>
<li dir="ltr" aria-level="1">
Identifying Organizational Levels that Support the Order-to-Cash Business Process
</li>
<li dir="ltr" aria-level="1">
Creating a Customer Master Record
</li>
<li dir="ltr" aria-level="1">
Utilizing Material Master Records
</li>
<li dir="ltr" aria-level="1">
Creating a Customer Material Condition Record
</li>
<li dir="ltr" aria-level="1">
Creating Sales Orders
</li>
<li dir="ltr" aria-level="1">
Delivering Sales Orders
</li>
<li dir="ltr" aria-level="1">
Crafting Customer Invoices
</li>
<li dir="ltr" aria-level="1">
Processing Customer Payments
</li>
</ul>
<h3 dir="ltr">6- Warehouse Management in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Crafting Purchase Orders
</li>
<li dir="ltr" aria-level="1">
Receiving Goods into the Warehouse
</li>
<li dir="ltr" aria-level="1">
Running Bin Status Reports
</li>
<li dir="ltr" aria-level="1">
Creating Transfer Orders
</li>
<li dir="ltr" aria-level="1">
Confirming Transfer Orders
</li>
<li dir="ltr" aria-level="1">
Creating Stock Transport Orders
</li>
</ul>
Whether you are aspiring to acquire a Business Information Technology Certificate or looking to bolster your skills in SAP Business Technology, this SAP Basic Course is an indispensable guide for Business and Technology Managers.
<h2> </h2>">

09 - 13 Sep 2024

5800 Euro

Strategic Purchasing & Supply Management Course - (4002_312837)

Introduction</h2>
Developing and implementing carefully crafted strategies for acquiring all goods, parts, equipment, and services have become critical in all organizations wishing to reduce operating costs while improving quality and productivity.
This strategic purchasing and supply chain management program explores key concepts of strategic cost/price analysis, value analysis, and total cost of ownership. It will move today's supply management organization from its typical tactical focus to the strategic focus needed to embrace the strategic role of purchasing in supply chain management and achieve world-class performance.
In today's competitive landscape, recognizing the strategic role of purchasing in supply chain management is pivotal. Purchasing decisions and processes are central to a company's overall strategy.
This strategic purchasing and supply chain management course delves into the intricate nature of purchasing and how it contributes to a sustainable and efficient supply chain model. Discussion on advanced supply chain management techniques will provide students with insights into modern procurement practices.
Upon completing this strategic purchasing and supply chain management course, participants will be awarded a purchasing and supply chain management certificate, which echoes their expertise in the field and prepares them for advanced roles within their organizations. This certificate validates acquiring skills necessary to handle strategic purchasing and supply chain management effectively.
<h2>Targeted Groups</h2>
<ul>
<li>Senior procurement managers.</li>
<li>Supply chain directors.</li>
<li>Operations managers.</li>
<li>Strategic planning executives.</li>
<li>Logistics managers.</li>
<li>Sourcing professionals.</li>
<li>This strategic purchasing and supply chain management course is for individuals interested in pursuing purchasing and supply management careers.</li>
</ul>
<h2>Course Objectives</h2>
At the end of this strategic purchasing and supply chain management course, participants will be able to:
<ul>
<li>Explore the elements of cost in the supplier's price.</li>
<li>Understand the differences in international labor rates.</li>
<li>Develop a purchasing coding system.</li>
<li>Learn how volumes should impact price.</li>
<li>Discover supplier's different pricing models.</li>
<li>Explore issues of supplier/contractor overhead expenses.</li>
<li>Experience the development of a purchase price index.</li>
<li>Obtain supplier's price breakdowns.</li>
<li>Learn how to get more time to work on strategic issues.</li>
<li>Develop skills in negotiation planning and strategies.</li>
<li>Understand methods of price and cost analysis.</li>
<li>Apply concepts of value analysis.</li>
<li>Understand the development of should cost.</li>
<li>Learn the types of TCO systems.</li>
<li>Learn about implementing TCO analysis.</li>
</ul>
<h2>Targeted Competencies</h2>
<ul>
<li>Supplier pricing models.</li>
<li>Supply management mission and vision.</li>
<li>Cost analysis.</li>
<li>Use of price indexes.</li>
<li>Price analysis.</li>
<li>Preparation for negotiation.</li>
<li>Strategic approaches in supply management.</li>
<li>Developing what the price should be.</li>
<li>Spend analysis.</li>
<li>Price/volume analysis.</li>
<li>Value analysis.</li>
<li>Total cost of ownership.</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Setting the Strategic Direction</h3>
<ul>
<li>Defining the supply management mission and vision.</li>
<li>Stages to world-class supply management.</li>
<li>Change and become more strategic.</li>
<li>Supply management skill sets.</li>
<li>Developing the spend analysis.</li>
<li>Creating time to be strategic.</li>
<li>The ABC (Pareto) analysis.</li>
<li>Material/services purchasing code development.</li>
</ul>
<h3>Unit 2: How Do You Know That You Obtained a Good Price</h3>
<ul>
<li>Supplier pricing models.</li>
<li>Defining cost and price analysis.</li>
<li>Difference between cost and price analysis.</li>
<li>Selection tool.</li>
<li>Methods of price analysis.</li>
<li>Historical analysis.</li>
<li>Working with producer price indexes.</li>
<li>Developing the organization's purchase price index.</li>
<li>Estimating cost relationships.</li>
</ul>
<h3>Unit 3: Getting a Better Price by Analyzing Cost</h3>
<ul>
<li>Methods of cost analysis.</li>
<li>Major elements of cost.</li>
<li>What and how important are supplier overheads?</li>
<li>Sources of cost information.</li>
<li>Developing "should cost."</li>
<li>Requesting supplier cost info.</li>
<li>Issues in analyzing supplier cost breakdown.</li>
</ul>
<h3>Unit 4: Using Price Volume, International Labor, and Value Analysis</h3>
<ul>
<li>Global industrial labor rates.</li>
<li>Working with currency exchange rates.</li>
<li>Cost volume profit analysis.</li>
<li>Fixed and variable costs are defined.</li>
<li>Use of cost volume relationships.</li>
<li>Calculating fixed and variable costs algebraically.</li>
<li>Defining value analysis?</li>
<li>The test for a value list.</li>
<li>The supplier value checklist.</li>
</ul>
<h3>Unit 5: Total Cost of Ownership (TCO) Concepts</h3>
<ul>
<li>Change in supply management.</li>
<li>Definitions of TCO.</li>
<li>Objectives of TCO.</li>
<li>Barriers to TCO.</li>
<li>Process flow diagrams.</li>
<li>Approaches to TCO.</li>
<li>Dollar model.</li>
<li>Value model.</li>
<li>Total cost modeling of the supply chain.</li>
<li>Implementing TCO.</li>
</ul>">

09 - 13 Sep 2024

SAP Basics & Business Process Integration Mastery Course - (1_316140)

SAP Business Technology Platform</h2>
As a vital part of the course, the SAP Business Technology Platform provides a comprehensive overview of the innovative solutions offered by SAP. This includes an immersive introduction to the SAP Business Technology Platform – where business process integration meets technology. Learn the essentials of harnessing the power of SAPs integrated suite to advance business strategies and gain a competitive edge.
<h2 dir="ltr">Introduction</h2>
Integrated SAP software drives innovation without disrupting todays global economy. Including SAP business technology and SAP business process integration fosters innovation without disruption. In a global economy, businesses must efficiently extend processes across a broad network of customers, suppliers, and partners using SAPs business technology platform. Reduced waiting time and waste speed up critical processes throughout the network.
This course elaborates on the capabilities of SAP Business Technology and SAP Business Process Integration. It aims to provide the foundational knowledge to understand how systems like Implementing SAP CRM can substantially improve your business operational efficiency. The course will also delve into how Information Technology can be a catalyst in streamlining business processes.
<h2 dir="ltr">Targeted Groups</h2>
<ul>
<li dir="ltr" aria-level="1">
Application Consultants
</li>
<li dir="ltr" aria-level="1">
Business Analysts
</li>
<li dir="ltr" aria-level="1">
Business Process Owners, Team Leaders, and Power Users
</li>
<li dir="ltr" aria-level="1">
Program and Project Managers
</li>
<li dir="ltr" aria-level="1">
Business Management and Information Technology Professionals
</li>
</ul>
<h2 dir="ltr">Course Objectives</h2>
By the end of this SAP Basics Training and SAP Integration Training, participants will be able to:
<ul>
<li dir="ltr" aria-level="1">
Confidently navigate within various SAP systems.
</li>
<li dir="ltr" aria-level="1">
Comprehensively describe how different business transactions, including Business Process Integration with SAP, are performed using the SAP ERP system.
</li>
<li dir="ltr" aria-level="1">
Articulate the integration points between various applications within the SAP ERP ecosystem.
</li>
<li dir="ltr" aria-level="1">
Actively participate in blueprint definition processes for their SAP implementations.
</li>
</ul>
<h2 dir="ltr">Targeted Competencies</h2>
<ul>
<li dir="ltr" aria-level="1">
Automation of Business Processes
</li>
<li dir="ltr" aria-level="1">
SAP ERP Basics and Navigation
</li>
<li dir="ltr" aria-level="1">
Basics of Financial Accounting (FI)
</li>
<li dir="ltr" aria-level="1">
Fundamentals of SAP Management Accounting (CO)
</li>
<li dir="ltr" aria-level="1">
Purchase-to-Pay Processing in SAP ERP
</li>
<li dir="ltr" aria-level="1">
Plan-to-Produce Processing in SAP ERP
</li>
</ul>
<h2 dir="ltr">Course Content</h2>
<h3 dir="ltr">1- Automation of Business Processes</h3>
<ul>
<li dir="ltr" aria-level="1">
SAP ERP Basics and Navigation
</li>
<li dir="ltr" aria-level="1">
Defining System-Wide Concepts
</li>
<li dir="ltr" aria-level="1">
Explaining NetWeaver Business Warehouse Concepts
</li>
<li dir="ltr" aria-level="1">
Interrelating Business Processes
</li>
<li dir="ltr" aria-level="1">
Basics of SAP Navigation within the ERP System
</li>
<li dir="ltr" aria-level="1">
Personalization of the User Interface
</li>
</ul>
<h3 dir="ltr">2- SAP Financial Accounting Basics</h3>
<ul>
<li dir="ltr" aria-level="1">
Financial Accounting (FI) Basics
</li>
<li dir="ltr" aria-level="1">
Explaining SAP FI Tasks
</li>
<li dir="ltr" aria-level="1">
Defining Organizational Levels in SAP FI
</li>
</ul>
<h3 dir="ltr">3- Human Capital Management (HCM) in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Explaining HCM Processes and how they integrate into the Information Technology Business Plan
</li>
<li dir="ltr" aria-level="1">
Defining HCM Structures
</li>
<li dir="ltr" aria-level="1">
Unpacking the Employee Hiring Process
</li>
<li dir="ltr" aria-level="1">
Managing Employee Records
</li>
</ul>
<h3 dir="ltr">4- Purchase to Pay Processing in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Describing the Purchase-to-Pay Business Process
</li>
<li dir="ltr" aria-level="1">
Identifying Organizational Levels supporting the Purchase-to-Pay Business Process
</li>
<li dir="ltr" aria-level="1">
Defining Master Data Utilized by the Procure-to-Pay Business Process
</li>
<li dir="ltr" aria-level="1">
SAP Basic Course in Creating a Vendor-Specific Master Record
</li>
<li dir="ltr" aria-level="1">
Making Purchase Requisitions
</li>
<li dir="ltr" aria-level="1">
Posting Goods Receipt for a Purchase Order
</li>
<li dir="ltr" aria-level="1">
Processing Vendor Invoices
</li>
<li dir="ltr" aria-level="1">
Identifying Purchase-to-Pay Integration Points
</li>
</ul>
<h3 dir="ltr">5- Order to Cash Processing in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Outlining the Order-to-Cash Business Process
</li>
<li dir="ltr" aria-level="1">
Identifying Organizational Levels that Support the Order-to-Cash Business Process
</li>
<li dir="ltr" aria-level="1">
Creating a Customer Master Record
</li>
<li dir="ltr" aria-level="1">
Utilizing Material Master Records
</li>
<li dir="ltr" aria-level="1">
Creating a Customer Material Condition Record
</li>
<li dir="ltr" aria-level="1">
Creating Sales Orders
</li>
<li dir="ltr" aria-level="1">
Delivering Sales Orders
</li>
<li dir="ltr" aria-level="1">
Crafting Customer Invoices
</li>
<li dir="ltr" aria-level="1">
Processing Customer Payments
</li>
</ul>
<h3 dir="ltr">6- Warehouse Management in SAP ERP</h3>
<ul>
<li dir="ltr" aria-level="1">
Crafting Purchase Orders
</li>
<li dir="ltr" aria-level="1">
Receiving Goods into the Warehouse
</li>
<li dir="ltr" aria-level="1">
Running Bin Status Reports
</li>
<li dir="ltr" aria-level="1">
Creating Transfer Orders
</li>
<li dir="ltr" aria-level="1">
Confirming Transfer Orders
</li>
<li dir="ltr" aria-level="1">
Creating Stock Transport Orders
</li>
</ul>
Whether you are aspiring to acquire a Business Information Technology Certificate or looking to bolster your skills in SAP Business Technology, this SAP Basic Course is an indispensable guide for Business and Technology Managers.
<h2> </h2>">

16 - 20 Sep 2024

5800 Euro

Essential Skills for Training and Development Manager Course - (15030_256325)

Introduction:</h2>
Training departments play a substantial role in organizations, developing employees' knowledge and skills for current and future business needs. The role of a Training and Development Manager is pivotal in understanding various concepts such as management, strategy, policies, budget, evaluation, and technology.
This certified training and development manager skills course provides participants with the knowledge and tools needed to meet the increasing demands of the training function.
<h2>What Is a Training and Development Manager?</h2>
A training and development manager's skills lead an organization's efforts to strengthen the workforce's capability through the targeted training program.
This training and development manager skills course involves strategic planning of professional development, implementing training initiatives, and tracking their effectiveness.
Participants in this training and development manager skills certification will equipped to address complex challenges and tailor training to align with organizational goals.
<h2>Targeted Groups:</h2>
<ul>
<li>Training Managers.</li>
<li>Specialists, Team Leaders.</li>
<li>Training Professionals.</li>
<li>Line Managers aspiring for a career as a Training and Development Manager.</li>
</ul>
<h2>Course Objectives:</h2>
By the end of this training and development manager skills course, participants will:
<ul>
<li>Define key roles and responsibilities within training departments.</li>
<li>Develop a mission statement outlining key result areas and performance indicators for training departments.</li>
<li>Establish a training strategy that encompasses training policies, procedures, and plans.</li>
<li>Illustrate crucial steps for formulating and administering training budgets.</li>
<li>Utilize methods for assessing the effectiveness of training functions.</li>
<li>Execute a cost-benefit analysis for various training activities, highlighting the tangible Training and Development Manager Benefits.</li>
</ul>
<h2>Targeted Competencies:</h2>
Upon the end of this training and development manager skills training, participants' competencies will:
<ul>
<li>Leading and supervising.</li>
<li>Relating and networking.</li>
<li>Persuading and influencing.</li>
<li>Presenting and communicating.</li>
<li>Analytical thinking.</li>
<li>Formulating concepts and strategies.</li>
<li>Planning and organizing.</li>
<li>Achieving goals and objectives.</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1: Managing Training and Development:</h3>
<ul>
<li>Defining management within the context of training and development.</li>
<li>Essential management functions for Training and Development Managers.</li>
<li>Personal assessment and development plan.</li>
<li>Role of The Training Department in an Organization.</li>
<li>Conducting a 'PEST' and 'SWOT' analysis.</li>
<li>Devising a training strategy.</li>
<li>Training department mission statement.</li>
<li>Identifying key result areas.</li>
<li>Training department key performance indicators.</li>
<li>Marketing the training function within your organization.</li>
<li>Training and development roles.</li>
<li>Structure of a training department.</li>
</ul>
<h3>Unit 2: Mapping Training Policies, Procedures, and Training Plans:</h3>
<ul>
<li>Importance of training policies.</li>
<li>A look at common training policies.</li>
<li>Drafting training policies.</li>
<li>Components of a training plan.</li>
<li>Partnering with training providers.</li>
</ul>
<h3>Unit 3: Establishing a Training Budget:</h3>
<ul>
<li>Whose responsibility is it?</li>
<li>Budget types and techniques.</li>
<li>Measurement, metrics, and budget data.</li>
<li>Eight steps to creating your budget.</li>
<li>Tips for defending your budget.</li>
<li>Examples of training budgets.</li>
</ul>
<h3>Unit 4: The Training and Development Manager's Role in Evaluating the Training Function:</h3>
<ul>
<li>Reasons for evaluation in training and development.</li>
<li>Key performance indicators.</li>
<li>Deciding on indicators.</li>
<li>Monitoring and reporting.</li>
<li>Measuring employees' satisfaction with the training function.</li>
<li>Evaluation methods.</li>
<li>Developing the training function's satisfaction survey.</li>
<li>Evaluating transfer of behavior.</li>
<li>Conducting a cost/benefit analysis.</li>
<li>Reporting return on investment.</li>
<li>Presenting your findings.</li>
</ul>
<h3>Unit 5: Training and Development Manager Training and Selecting and Implementing an LMS:</h3>
<ul>
<li>Unpacking the criticality of Learning Management Systems (LMS).</li>
<li>Existing types and technology.</li>
<li>Common features.</li>
<li>Business requirements.</li>
<li>Defining the selection process.</li>
<li>Examples and comparison of LMS.</li>
</ul>
<h2>Becoming a Certified Training and Development Manager:</h2>
Earning certification as a Certified Training and Development Manager provides an official validation of one's expertise and skills in managing training and development within an HR framework.
This certificate training and development manager skills is a step towards professional growth and effectively managing essential Training and Development Manager Roles and Responsibilities.">

Manama (Bahrain)

22 - 26 Sep 2024

Category Management in Procurement Training Course - (1017_314087)

Introduction</h2>
Welcome to this comprehensive course on Category Management in Procurement. This dynamic program offers a fusion of traditional procurement techniques with modern tools, techniques, and methodologies.
The course aims to equip you with an in-depth understanding of what category management in procurement means, along with the essential working knowledge of how this approach can offer unparalleled value. Learn how world-class companies adopt strategic sourcing and category management methodologies to substantially improve supplier sourcing, supplier relationship management, and procurement category management.
<h3>Targeted Groups:</h3>
<ul>
<li>Procurement Managers</li>
<li>Head of Logistics</li>
<li>Inventory Managers</li>
<li>Procurement Professionals</li>
<li>Supply Chains Professionals</li>
</ul>
<h2>Course Objectives</h2>
By the end of this category management training course, participants will be able to:
<ul>
<li>Apply an exhaustive understanding of supply chain activities and category management processes.</li>
<li>Identify, analyze, and evaluate procurement opportunities and strategic sourcing category management techniques.</li>
<li>Utilize tools and techniques for category management solutions.</li>
<li>Understand what drives your supply chain counterparts.</li>
<li>Apply analytical tools for identifying procurement and category management opportunities.</li>
<li>Make significant cost and service improvements in procurement category management.</li>
<li>Establish a framework for continual improvement in category management certification standards.</li>
<li>Implement best-in-class practices like economic profit for category management in procurement.</li>
</ul>
<h2>Targeted Competencies</h2>
<ul>
<li>Analysis</li>
<li>Evaluation</li>
<li>Continuous Improvement</li>
<li>Change Management</li>
<li>Perspective Sharing</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Understanding Procurement and Strategic Sourcing in Category Management</h3>
<ul>
<li>Procurement and purchasing management courses: definitions</li>
<li>A vision for procurement</li>
<li>The 21st-century procurement challenge</li>
<li>Supply Chain Basics</li>
<li>The Global Supply Chain and Its Influence</li>
<li>Understanding category management in procurement: Definitions and evolution</li>
<li>The foundations and structures of category management</li>
<li>Procurement structure options</li>
<li>Supply Chain Models and Types</li>
<li>The Global Supply Chain</li>
<li>Category Management definitions</li>
<li>The Evolution of Category Management</li>
<li>Category grouping overview</li>
<li>The three aspects to be considered in category groups</li>
<li>Category Management structures</li>
</ul>
<h3>Unit 2: Maximizing Value Through Procurement and Category Management Excellence</h3>
<ul>
<li>The Procurement Excellence roadmap</li>
<li>The Purchasing land Supplier loops</li>
<li>Why we should use Category Management</li>
<li>How Category Management Improves Value</li>
<li>How category management builds from P2P and the procurement cycle</li>
<li>The roadmap for procurement excellence</li>
<li>Importance of Category Management in Procurement</li>
<li>Value opportunities in strategic sourcing and category management</li>
<li>The integration of varied approaches to maximize value</li>
</ul>
<h3>Unit 3: Supplier Sourcing and Selection Routes in Category Management</h3>
<ul>
<li>Revisiting traditional purchasing</li>
<li>The P2P and procurement cycle</li>
<li>Value and risk analysis</li>
<li>The Kraljic matrix in category management procurement</li>
<li>Volume concentration and best price evaluation strategies</li>
<li>Low-cost country sourcing methods</li>
</ul>
<h3>Unit 4: Collaborative Supplier and Category Management Training</h3>
<ul>
<li>Objectives of Supplier Management</li>
<li>Supplier and customer relationships in procurement category management</li>
<li>Best practices in contract and supplier relationship management</li>
<li>Benefits and improvements in supplier development</li>
<li>Joint process development and value chain disruption</li>
</ul>
<h3>Unit 5: Recognizing and Overcoming Barriers to Category Management Solutions</h3>
<ul>
<li>Common challenges and conflicts</li>
<li>Perception issues in procurement category management</li>
<li>Skillset enhancement and best practices for category management training courses</li>
<li>Overcoming barriers like fear of change and trust issues</li>
</ul>
<h3>Unit 6: The 4-Step Model for Introducing Procurement Category Management</h3>
<ul>
<li>Comprehensive research and analysis in category management</li>
<li>Designing and planning new processes and structures</li>
<li>Critical questions for operation and review</li>
<li>Making category management a continuous strategy</li>
</ul>
<h3>Unit 7: Rethinking the Supply Chain and Category Management Certification</h3>
<ul>
<li>Supply chain futures and predictions</li>
<li>The effects of global factors like Chinas supply chain</li>
<li>Professional development for purchasing manager training courses</li>
<li>Steps to Achieve Supply Chain Excellence</li>
<li>The 10 improvements for reengineering end-to-end supply chains</li>
<li>Supply chain excellence and shareholder value</li>
<li>Generating economic profit</li>
<li>The 5 steps to supply chain excellence</li>
<li>Developing the supply chain strategy</li>
<li>Supply chain strategy best practice</li>
<li>A vision for the future</li>
</ul>
Embark on this journey to unlock the full potential of category management in procurement and gain invaluable insights from this category management training course aimed at helping you achieve procurement excellence.
<h2>The Essentials of Category Management in Procurement</h2>
Within the procurement realm, category management is a pinnacle, allowing for effective cost management and strategic vendor relationship optimization. Participants will delve into various category management courses, discovering tailored purchasing manager training courses that feed into the broader objective of fostering strategic sourcing category management prowess. This enhances the tactical approach to purchasing and sews the seeds for transformative influence in procurement management courses. These dedicated category management training courses pave the way for procurement professionals to excel and achieve strategic sourcing and category management agility, ultimately shaping the essence of category management in procurement.">

23 Sep - 04 Oct 2024

8500 Euro

Purchasing Management Mini Master Training Course - (4078_258132)

23 Sep - 04 Oct 2024

8500 Euro

Mastering the Art of Effective Leadership and Management - (1119_259498)

Introduction</h2>
This arts of leadership and management seminar is a comprehensive development program that addresses leadership and management's essential skills, qualities, and attributes.
This art of leadership and management training seminar will cover all aspects of leadership and management, emphasizing the human side of leading and managing people.
<h2>Targeted Groups</h2>
<ul>
<li>Head of departments.</li>
<li>Managers at all managerial levels.</li>
<li>Supervisors and team leaders.</li>
<li>Employees who are interested in gaining great experience to improve their careers.</li>
</ul>
<h2>Course Objectives</h2>
At the end of this art of leadership and management course, the participants will be able to:
<ul>
<li>Learn the differences between management and leadership skills.</li>
<li>Learn how to be more confident and skilled in the demands required of their role.</li>
<li>Learn to motivate, influence, and communicate with varied individuals and teams.</li>
<li>Understand the critical elements of authentic leadership, such as trust, vision, respect, and interpersonal communication.</li>
<li>Develop enduring human relationships to benefit business performance.</li>
<li>Have the skills to organize, motivate, and galvanize work teams to operate more effectively.</li>
<li>Gain varied Management and Leadership skills applicable within and outside the Organisation.</li>
<li>Get the confidence and expertise to interact with individuals and teams to create increased performance.</li>
<li>Devote planning, effectiveness, and efficiency directly by applying management skills.</li>
<li>Make an action plan for how and when to apply new interactive skills and knowledge to benefit the self, work teams, and the Organisation.</li>
<li>Knowledge of where future personal development may benefit their current role and aspirations.</li>
<li>Bring improved knowledge, skills, and attitude back to the workplace.</li>
<li>Be adept at all aspects of Management and Leadership and be able to apply these in the role immediately.</li>
<li>Understand the benefits and process of personal interaction and be able to use these new skills.</li>
<li>Have improved motivation, clarity, and focus.</li>
</ul>
<h2>Targeted Competencies</h2>
<ul>
<li>Leadership skills.</li>
<li>Management skills.</li>
<li>Performance management.</li>
<li>Time management.</li>
<li>Delegation and empowering.</li>
<li>Communication skills.</li>
<li>Innovation skills.</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Managing Myself as a Leader</h3>
<ul>
<li>The importance of perception in the art of leadership.</li>
<li>The personal and interpersonal skills of a leader.</li>
<li>Your favorite behavioral style for the art of leadership and management.</li>
<li>Understanding the model of the art of leadership.</li>
<li>Remove emotional blind spots.</li>
</ul>
<h3>Unit 2: Leading a Team</h3>
<ul>
<li>Arts of leading a team and dealing with others.</li>
<li>Understanding the stages of human development.</li>
<li>Optimizing the leader's natural strengths.</li>
<li>Understanding team processes under the art of management.</li>
<li>Building effective teams.</li>
</ul>
<h3>Unit 3: Innovative Art of Leadership</h3>
<ul>
<li>Openness to innovative art of leadership ideas.</li>
<li>The art of divergent thinking in leadership skills.</li>
<li>Removing blocks to creativity.</li>
<li>Understanding the creative process of the art of leadership.</li>
<li>Metaphors and analogies for innovative thinking.</li>
</ul>
<h3>Unit 4: Communication For Leaders</h3>
<ul>
<li>The positive influence of listening to leadership</li>
<li>Sharpen your skills in the art of leadership listening.</li>
<li>Body language in the art of leadership.</li>
<li>Inspiring and guiding others in the art of management.</li>
<li>Handling stress appropriately as a leader</li>
</ul>
<h3>Unit 5: Imparting the Art of Leadership Values</h3>
<ul>
<li>Leading by example.</li>
<li>Resilience for sacrificial leadership.</li>
<li>Intentionality for self-motivation.</li>
<li>Interpersonal connections for persuasive leadership.</li>
<li>Integrity for accountable leadership.</li>
</ul>
<h3>Unit 6: Strategic Orientation</h3>
<ul>
<li>Strategic context: the external environment.</li>
<li>The new business reality.</li>
<li>Predictable trends in business.</li>
<li>Competitive forces.</li>
<li>Stakeholder analysis.</li>
<li>Strategic resources and constraints.</li>
<li>Creating a compelling strategic vision.</li>
<li>Creativity and change.</li>
</ul>
<h3>Unit 7: Managing Resources and Performance</h3>
<ul>
<li>Aligning vision, aims, and objectives.</li>
<li>Performance measurement.</li>
<li>From measurement to improvement.</li>
<li>Coaching process to correct poor performance.</li>
<li>Coaching to challenge.</li>
<li>Self-coaching and the power to change.</li>
<li>Coaching and influencing upwards.</li>
<li>Risks and the art of managing them.</li>
</ul>
<h3>Unit 8: Organizational Behaviour and Human Resources</h3>
<ul>
<li>Organizational form.</li>
<li>Culture, climate, values, and norms.</li>
<li>Team and group dynamics.</li>
<li>Assigning responsibilities.</li>
<li>Deputize to free up time.</li>
<li>Fundamentals of human resource management.</li>
<li>Appraisal and reward.</li>
<li>Learning and development.</li>
</ul>
<h3>Unit 9: The Art of Management Core competencies: Prioritization, Time Management, and Delegation</h3>
<ul>
<li>Balancing the important and the urgent.</li>
<li>Setting personal goals.</li>
<li>Creating time from nothing.</li>
<li>Batching and how it can win back time.</li>
<li>Income-producing activities.</li>
<li>Getting things done through other people.</li>
<li>Delegation and empowerment.</li>
</ul>
<h3>Unit 10: Linking the Art of Management to Leadership: Influence, Motivation, and Trust</h3>
<ul>
<li>Negotiation and persuasion: the pillars of influence.</li>
<li>The secret six is business negotiation.</li>
<li>The nature of motivation.</li>
<li>The trust bank account.</li>
<li>Ethics.</li>
<li>Personal leadership style.</li>
<li>Leadership in action: group exercise.</li>
<li>Balancing work and home life.</li>
</ul>
<h2>Mastering the Art of Leadership</h2>
In mastering the art of leadership, participants will dive deep into the various dimensions of arts leadership training and development.
This arts leadership program is designed to give you a coveted arts leadership certificate. It's not merely about acquiring skills but genuinely embracing the art of management and the ethos of arts leadership courses to evolve into an inspiring leader.
With the alignment of these objectives, you will comprehensively understand how to master the art of leadership and the intricacies of the art of leadership and emerge with abilities that prepare you to lead in various arenas effectively.">

23 Sep - 04 Oct 2024

9300 Euro

Advanced Contract Management and Tendering Course - (4067_246829)

Introduction</h2>
High-quality contract and tender management are essential in achieving improved performance levels for all organizations. Providing the high value-added activities available from contract and procurement operations requires the continuous involvement of knowledgeable professionals and management who understand and implement the best practices in advanced contract management and tendering for acquiring goods, equipment, and services.
<h2>What is Tendering a Contract?</h2>
Understanding contract tendering: In this contract management and tendering course module, we will delve into the definition and processes of tendering contracts, emphasizing the practical understanding of what tendering contracts mean.
Participants in the advanced contract management and tendering course will gain insights into managing tenders efficiently and explore the best practice guide for tendering and contract management, which leads to successful projects and partnerships.
<h2>Targeted Groups</h2>
<ul>
<li>Project management professionals.</li>
<li>Contracts, purchasing, and project personnel.</li>
<li>Engineering, operational, and maintenance personnel.</li>
<li>This advanced contract management and tendering course is for all others who are involved in the planning, evaluation, preparation, and management of tenders, specifications, awards, and contracts that cover the acquisition of materials, equipment, and services and who are in organizations whose leadership wants high levels of competency in those involved in these activities.</li>
</ul>
<h2>Course Objectives</h2>
At the end of this advanced contract management and tendering course, participants will be able to:
<ul>
<li>Discuss elements of a good procurement process.</li>
<li>Learn methods of tender evaluation.</li>
<li>Review contract strategies.</li>
<li>Explore steps in developing performance-based service contracts.</li>
<li>See examples of important commercial contract clauses.</li>
<li>Be presented with the essential elements of a contract.</li>
<li>Be given examples and sources of contract checklist.</li>
</ul>
<h2>Targeted Competencies</h2>
Upon the end of this advanced contract management and tendering course, target competencies will be able to evolve the ability of:
<ul>
<li>Developing tender evaluation criteria.</li>
<li>Selecting the right contract type.</li>
<li>Contract preparation.</li>
<li>Contract management.</li>
<li>Elements of a good procurement and competitive bidding process.</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Contract Management and Tendering: When Does the Process Start?</h3>
<ul>
<li>What do you need to know to be competent in contract management?</li>
<li>Elements of a good procurement and competitive bidding process.</li>
<li>Standards of ethical practice.</li>
<li>For example, policy relations with suppliers.</li>
<li>Selecting the right contracting strategy.</li>
<li>Types of statement of work.</li>
<li>The importance of the contract.</li>
<li>Basic contract types.</li>
<li>Basic types of project delivery.</li>
</ul>
<h3>Unit 2: Developing The Tender</h3>
<ul>
<li>Objectives of the contract.</li>
<li>Tender and contract checklists.</li>
<li>The important integration clause.</li>
<li>Inspection, acceptance, rejection.</li>
<li>Clauses for defects in material and workmanship.</li>
<li>Developing performance-based service contracts.</li>
<li>Penalty/liquidated damages clause.</li>
<li>Clauses for spare parts.</li>
</ul>
<h3>Unit 3: Important Elements of The Contract</h3>
<ul>
<li>Saving with economic price adjustment clauses.</li>
<li>Force majeure clauses.</li>
<li>Contract changes clauses.</li>
<li>Methods of payment.</li>
<li>Progress payments.</li>
<li>Letters of intent, award, and side agreements.</li>
</ul>
<h3>Unit 4: Bidder Selection and Tender Evaluation</h3>
<ul>
<li>Selecting the bidders.</li>
<li>We want more than the lowest price.</li>
<li>How do you know you got a good price?</li>
<li>Use of price indexes.</li>
<li>Electronic evaluations.</li>
<li>Requesting cost breakdowns and evaluations of cost breakdowns.</li>
</ul>
<h3>Unit 5: Managing The Contract Performance</h3>
<ul>
<li>The criticality of good contract administration.</li>
<li>Contract changes.</li>
<li>Determining status and expediting.</li>
<li>Contractor payments.</li>
<li>How do contracts end?</li>
<li>Remedies for breach of contract.</li>
<li>Types of bonds and guarantees.</li>
<li>Negotiation tips.</li>
</ul>">

Contract Risk Management & Compliance Training Course - (4042_317767)

Introduction</h2>
This contract risk management and compliance is one of the major functions of contracting, which is to ensure that risks to owners and contractors are identified and managed so that both parties are satisfied with the project outcome. While a contract cannot make risk "go away," it can identify the risks, determine who is responsible for managing each risk, and for the consequences should the risk occur.
Participants in this comprehensive contract risk management and compliance training course will learn to ensure that risks to which owners and contractors may be exposed in contracts are identified and managed so that both parties are satisfied with the project results, to identify risks, determine who is responsible for managing each risk, and the consequences if the risk occurs.
<h2>Understanding Contract Compliance and Risk Management</h2>
Contract compliance and risk management are critical components of successful contract execution. In this contract risk management and compliance course, we delve into contract risk management and explore various risk management tools and strategies, such as contract compliance training, which educates individuals on effectively adhering to and managing contracts.
<h2>Targeted Groups</h2>
<ul>
<li>Contracts, tendering, purchasing, procurement, and project personnel.</li>
<li>Contract administration, engineering, operational, and maintenance personnel.</li>
<li>Risk, claims, financial, and audit personnel.</li>
<li>Project management professionals.</li>
<li>And all others involved in planning, evaluating, preparing, and managing tenders, specifications, awards, and contracts that cover the acquisition of materials, equipment, and services and who are in organizations whose leadership wants high levels of competency in those involved in these activities.</li>
</ul>
<h2>Course Objectives</h2>
At the end of this contract risk management and compliance course, the participants will be able to:
<ul>
<li>Provide an understanding of how risk arises in contract risk management.</li>
<li>Compare different methods of identifying and assessing risk within the contract and risk management frameworks.</li>
<li>Review the impacts of different approaches to risk allocation in contract compliance management.</li>
<li>Explore different contract types to transfer risks as part of advanced contract risk management.</li>
<li>Consider the contractual techniques to ensure effective risk allocation using contract risk management tools.</li>
<li>Review risk management techniques during the life of a contract, ensuring continuous contract risk compliance.</li>
</ul>
<h2>Targeted Competencies</h2>
In this contract risk management and compliance course, the target competencies will be able to improve the following:
<ul>
<li>Critical understanding of the risk mitigation process, including contract risk management processes.</li>
<li>Knowledge to move contracts from the tactical to a more important strategic focus, enhancing contract compliance training and understanding.</li>
<li>Ability to identify risks that can arise during contract compliance management.</li>
<li>Skills in allocating contract and procurement risk, with awareness of contract management risks.</li>
<li>Examples of contract terms and conditions that allocate risk and ensure contract risk and compliance.</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Types and Management of Risk</h3>
<ul>
<li>The need for contractual relationships.</li>
<li>Defining risk and its relevance in contract risk management.</li>
<li>Categories of risk for both sides of a contract.</li>
<li>Risk assessment process using contract risk management tools.</li>
<li>Managing risk using contract compliance strategies.</li>
<li>Qualifying suppliers based on contract compliance course insights.</li>
<li>Defining internal control concerning contracts risk management.</li>
<li>Proportionality of control within the scope of contract risk management.</li>
</ul>
<h3>Unit 2: Minimizing and Transferring Risk</h3>
<ul>
<li>Transferring risk through contract types.</li>
<li>Firm fixed price or lump sum contracts for predictable contract risk.</li>
<li>Reimbursable contracts concerning contract risk management and compliance.</li>
<li>Incentive contracts align interests and manage contract risk.</li>
<li>Award-fee pricing arrangements with contract risk.</li>
<li>Indemnities as a contract risk management tool.</li>
<li>Cross indemnities in contract compliance management.</li>
<li>Insurance as a means of contract risk transfer.</li>
</ul>
<h3>Unit 3: Risk-Related Terms and Conditions</h3>
<ul>
<li>External events and their impact on contract risk management.</li>
<li>Force majeure as a contract risk clause.</li>
<li>Strikes and other labor disputes as contract compliance issues.</li>
<li>Risk and title in the world of contract risk compliance.</li>
<li>Use of ICC terms to manage contract compliance.</li>
<li>Assignment and novation in contracts risk management.</li>
<li>Other clauses must flow down to subcontractors for effective contract risk management.</li>
<li>Risks associated with sub-contractors in a contract risk management framework.</li>
</ul>
<h3>Unit 4: Dealing with Financial Risks</h3>
<ul>
<li>Controlling risk associated with payments.</li>
<li>Currency risk in the context of international contract compliance.</li>
<li>Economic risk in contracts and risk management.</li>
<li>Fraud and corruption as contract management risks.</li>
<li>Limiting or excluding liability in contract risk management.</li>
<li>Distinctions between liability in contract and the general law.</li>
<li>"Gross negligence" and its implications for contract risk compliance.</li>
<li>Review some sample clauses from standard contracts and other real documents for understanding contract risk.</li>
</ul>
<h3>Unit 5: Remedies When Bad Stuff Happens</h3>
<ul>
<li>Mistakes and misrepresentations in contract risk management.</li>
<li>The impracticability of performance and its role in contract compliance.</li>
<li>Remedies generally for issues in contract risk compliance.</li>
<li>Types of remedies in contract and risk management.</li>
<li>Liquidated damages as a contract compliance management measure.</li>
<li>Warranties and their roles in contract risk management.</li>
<li>Cover, including how to handle contract risk events.</li>
</ul>">

Paris (France)

Vendor Qualification & Performance Management Training Program - (15521_313280)

Introduction:</h2>
Vendor qualification and performance management are crucial aspects of supply chain management. Ensuring that vendors meet certain standards and continuously perform at expected levels is essential for the success of any organization. This five-day training program aims to equip participants with the necessary knowledge and skills to effectively manage vendor qualification and performance.
<h2 dir="ltr">Targeted Groups:</h2>
<ul>
<li dir="ltr" role="presentation">Procurement professionals.</li>
<li dir="ltr" role="presentation">Supply chain managers.</li>
<li dir="ltr" role="presentation">Quality assurance personnel.</li>
<li dir="ltr" role="presentation">Operations managers.</li>
<li dir="ltr" role="presentation">Anyone involved in vendor management processes.</li>
</ul>
<h2 dir="ltr">Course Objectives:</h2>
At the end of this course, the participants will be able to:
<ul>
<li dir="ltr" role="presentation">Understand the importance of vendor qualification and performance management in supply chain operations.</li>
<li dir="ltr" role="presentation">Identify key criteria for vendor selection and evaluation.</li>
<li dir="ltr" role="presentation">Implement strategies for assessing and monitoring vendor performance.</li>
<li dir="ltr" role="presentation">Develop effective communication and relationship-building strategies with vendors.</li>
<li dir="ltr" role="presentation">Analyze and address issues related to vendor non-compliance or underperformance.</li>
</ul>
<h2 dir="ltr">Targeted Competencies:</h2>
<ul>
<li dir="ltr" role="presentation">Vendor evaluation and selection.</li>
<li dir="ltr" role="presentation">Performance monitoring and measurement.</li>
<li dir="ltr" role="presentation">Communication and relationship management.</li>
<li dir="ltr" role="presentation">Problem-solving and decision-making in vendor management.</li>
</ul>
<h2 dir="ltr">Course Content:</h2>
<h3 dir="ltr">Unit 1: Vendor Qualification Criteria:</h3>
<ul>
<li dir="ltr" role="presentation">Understanding Vendor Qualification.</li>
<li dir="ltr" role="presentation">Types of vendor qualification criteria.</li>
<li dir="ltr" role="presentation">Importance of vendor qualification in supply chain management.</li>
<li dir="ltr" role="presentation">Regulatory Compliance.</li>
<li dir="ltr" role="presentation">Compliance requirements in vendor selection.</li>
<li dir="ltr" role="presentation">Ensuring regulatory adherence in vendor qualification processes.</li>
</ul>
<h3 dir="ltr">Unit 2: Vendor Evaluation Metrics:</h3>
<ul>
<li dir="ltr" role="presentation">Performance Metrics and KPIs.</li>
<li dir="ltr" role="presentation">Key performance indicators (KPIs) for vendor evaluation.</li>
<li dir="ltr" role="presentation">Setting measurable performance goals for vendors.</li>
<li dir="ltr" role="presentation">Quality Assurance Standards.</li>
<li dir="ltr" role="presentation">Quality control measures in vendor evaluation.</li>
<li dir="ltr" role="presentation">Implementing quality assurance protocols in vendor management.</li>
</ul>
<h3 dir="ltr">Unit 3: Vendor Performance Monitoring:</h3>
<ul>
<li dir="ltr" role="presentation">Monitoring Performance Continuously.</li>
<li dir="ltr" role="presentation">Establishing performance monitoring systems.</li>
<li dir="ltr" role="presentation">Techniques for real-time performance tracking.</li>
<li dir="ltr" role="presentation">Performance Reviews and Feedback.</li>
<li dir="ltr" role="presentation">Conducting periodic performance reviews with vendors.</li>
<li dir="ltr" role="presentation">Providing constructive feedback for performance improvement.</li>
</ul>
<h3 dir="ltr">Unit 4: Vendor Relationship Management:</h3>
<ul>
<li dir="ltr" role="presentation">Building Strong Vendor Relationships.</li>
<li dir="ltr" role="presentation">Importance of collaboration and trust in vendor relationships.</li>
<li dir="ltr" role="presentation">Strategies for fostering positive vendor relationships.</li>
<li dir="ltr" role="presentation">Conflict Resolution.</li>
<li dir="ltr" role="presentation">Identifying and addressing conflicts in vendor relationships.</li>
<li dir="ltr" role="presentation">Negotiation techniques for resolving disputes effectively.</li>
</ul>
<h3 dir="ltr">Unit 5: Managing Vendor Non-Compliance:</h3>
<ul>
<li dir="ltr" role="presentation">Identifying Non-Compliance Issues.</li>
<li dir="ltr" role="presentation">Recognizing signs of vendor non-compliance.</li>
<li dir="ltr" role="presentation">Assessing the impact of non-compliance on supply chain operations.</li>
<li dir="ltr" role="presentation">Corrective Action Plans.</li>
<li dir="ltr" role="presentation">Developing and implementing corrective action plans.</li>
<li dir="ltr" role="presentation">Monitoring the effectiveness of corrective measures.</li>
</ul>">

The Certified Executive PA Masterclass - (15445_310360)

Vienna (Austria)

Contract Management Training - (15439_316135)

Introduction:</h2>

Contracts establish the responsibilities and rights of the parties. This highly interactive program will provide a practical hands-on approach to effective management of contracts and offer techniques and contract strategies to assist this process. It will also assist in establishing an international risk management strategy regarding contracts and develop good business practices to take advantage of opportunities, enhance efficiency, and increase profitability

<h2>Targeted Groups:</h2>

<ul>
	<li>Contract Professionals</li>
	<li>Tendering, Purchasing and Procurement Professionals</li>
	<li>Project Management Professionals</li>
	<li>Engineering, Operational, Finance, and Maintenance Professionals</li>
</ul>

<h2>Course Objectives:</h2>

At the end of this conference the participants will be able to:

<ul>
	<li>Understand the necessary contractual and legal knowledge</li>
	<li>Understand and apply the different types of agreements</li>
	<li>Increase commercial awareness needed to enhance the smooth running of contracts</li>
	<li>Increase the ability to manage contracts to reduce claims and conflict</li>
	<li>Identify and mitigate risk factors and associated commercial and program implications</li>
	<li>Understand the importance of good record-keeping and service of contractual notices</li>
	<li>Increase the understanding of commercial liabilities resulting from schedule changes and variations</li>
	<li>improve the ability, successfully to negotiate and maintain long term inter-business contracts with confidence</li>
	<li>Understand the need to deal with issues as they arise and to resolve disputes within the contract structure wherever possible</li>
	<li>Analyze, negotiate and implement the most appropriate method of resolving disputes preventing escalation by early identification</li>
</ul>

<h2>Targeted Competencies:</h2>

<ul>
	<li>Mastering skills in managing contract management</li>
	<li>Exceptional negotiation skills</li>
	<li>Greater ability to develop professionally</li>
	<li>Increased job satisfaction</li>
	<li>Receiving increased recognition by their organization leading toward advancement and promotion</li>
	<li>Superior confidence in leading, planning, and managing the entire contract process</li>
</ul>

<h2>Course Content:</h2>

<h2>Unit 1: Principles of Contracts</h2>

<ul>
	<li>Elements of a contract</li>
	<li>Contract framework</li>
	<li>Contract Administration – purposes and advantages</li>
	<li>Challenges encountered in contract administration</li>
	<li>Competencies of contract holders/administrators</li>
</ul>

<h2>Unit 2: Contract Administration</h2>

<ul>
	<li>Understanding your contract including all the clauses.</li>
	<li>Contract provisions affecting implementation </li>
	<li>Tools & Techniques for contract administration, including practical examples, lessons learnt </li>
</ul>

<h2>Unit 3: Contractor Evaluation</h2>

<ul>
	<li>KPIs</li>
	<li>Targets and benchmarking</li>
	<li>SLAs</li>
	<li>Management of subcontractors</li>
	<li>Close-out, termination, suspension </li>
</ul>

<h2>Unit 4: Changes, variations, claims and disputes and their mitigation</h2>

<ul>
	<li>Change order process</li>
	<li>Breach of contract</li>
	<li>Claims and disputes, liquidated damages, compensation</li>
	<li>Arbitration</li>
	<li>Importance of documentation, notice provisions, contractual and/or legal basis of the claim</li>
</ul>

<h2>Unit 5: Resolution of Disputes:</h2>

<ul>
	<li>Negotiation, compromise and settlement</li>
	<li>Litigation</li>
	<li>Arbitration</li>
	<li>Alternative Dispute Resolution - including mediation</li>
	<li>Managing disputes</li>
</ul>
">

Milan (Italy)

07 - 11 Oct 2024

Advance Report Writing & Communication Skills - (15472_309204)

14 - 18 Oct 2024

Supply Chain Risk Management Training Course - (4003_313447)

Introduction</h2>
Effective supply chain professionals must ensure their organizations become industry pacesetters by better managing their supply chains to achieve reduced costs while improving service levels.
However, global trade has brought about proportionally high levels of risk and uncertainty. This uncertainty creates a risk spiral accompanied by increased costs and reduced service levels. Risk is found in all supply chains, but these risks can be avoided, managed, or deflected with analysis, preparation, and action.
Smart organizations must, therefore, find ways to manage risk, uncertainty, and variability while looking to reduce cost and improve service.
<h3>The Importance of Supply Chain Risk Management</h3>
Managing the risks associated with the supply chain is critical for the stability and success of any organization. This supply chain risk management course encapsulates the importance of understanding the risk management process in the supply chain. It integrates the practical approaches toward achieving supply chain risk management certification.
In conclusion, the supply chain risk management course provides comprehensive insights into the importance of risk management in supply chain management. Participants will complete the course with the tools, techniques, and strategic mindset required to manage risks within the supply chain effectively and add value to their organizations.
The supply chain risk management course paves the way for professionals aiming to become skilled supply chain risk managers, fully equipped with the expertise to navigate the complexities of modern supply chains with confidence.
<h2>Targeted Groups</h2>
<ul>
<li>Head of procurement.</li>
<li>Procurement professionals</li>
<li>Supply chain professionals.</li>
<li>Risk management professionals.</li>
</ul>
<h2>Course Objectives</h2>
At the end of this supply chain risk management course, the participants will be able to:
<ul>
<li>Apply a thorough understanding of supply chain activities.</li>
<li>Identify, analyze, and evaluate supply chain risk.</li>
<li>Understand the key aspects of reducing risk.</li>
<li>Use risk management tools and techniques.</li>
<li>Make supply chain organizational improvements.</li>
<li>Understand the current supply chains.</li>
<li>Access them for risk and vulnerability.</li>
<li>Examine how to mitigate risks.</li>
<li>Apply appropriate tools.</li>
<li>Make continual improvements.</li>
</ul>
<h2>Targeted Competencies</h2>
<ul>
<li>Analysis.</li>
<li>Evaluation.</li>
<li>Improving.</li>
<li>Change management.</li>
<li>Risk management.</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Understanding The Supply Chain</h3>
<ul>
<li>Supply chain definitions.</li>
<li>The 8 supply chain rules.</li>
<li>Customers, competitive advantage, and demand.</li>
<li>Supply chain models and types.</li>
<li>The global supply chain.</li>
<li>Incoterms 3000 and reducing risk.</li>
<li>Recognizing risks in the supply chain.</li>
</ul>
<h3>Unit 2: Identifying Supply Chain Instabilities and Risks</h3>
<ul>
<li>Internal supply chain risks.</li>
<li>PESTLE risks.</li>
<li>Inventory risks.</li>
<li>Financial risks.</li>
<li>Disruption risks.</li>
<li>Security risks.</li>
<li>Mismanaged relationship risks.</li>
<li>Procurement risks.</li>
<li>Logistics risks.</li>
</ul>
<h3>Unit 3: Understanding the Risk Spiral</h3>
<ul>
<li>Consequences.</li>
<li>Outcomes.</li>
<li>Analyzing the key drivers of risk.</li>
</ul>
<h3>Unit 4: Reducing Supply Chain Risk</h3>
<ul>
<li>Improving visibility.</li>
<li>Reducing variability.</li>
<li>Maintaining velocity.</li>
<li>Restoring confidence.</li>
<li>Enabling agility and synchronicity in the supply chain.</li>
<li>Applying supplier relationship management.</li>
</ul>
<h3>Unit 5: Using Risk Management Tools and Techniques</h3>
<ul>
<li>Risk mitigation options.</li>
<li>Risk mitigation matrix.</li>
<li>Risk management principles.</li>
<li>RAG assessment.</li>
<li>The role of procurement and supply chain strategy.</li>
<li>Evaluation and prioritization of risks.</li>
<li>The risk management matrix.</li>
<li>Developing a risk management culture.</li>
<li>Contingency and risk management planning.</li>
<li>Supply chain resilience.</li>
</ul>
<h3>Unit 6: Rethinking the Supply Chain</h3>
<ul>
<li>Supply chain futures and predictions.</li>
<li>Agility.</li>
<li>Network design.</li>
<li>China supply chain effects.</li>
<li>Going “Green”.</li>
<li>Professional leaders/manager development.</li>
<li>Reengineering supply chains end to end to minimize risk.</li>
<li>Organization development.</li>
<li>Change models.</li>
</ul>">

Vienna (Austria)

04 - 08 Nov 2024

Visualizing Data Mastery Techniques for Effective Insights - (15517_313496)

Introduction:</h2>
Data visualization is a powerful tool for understanding and communicating complex data sets. In this five-day training program, participants will learn essential techniques and tools for mastering data visualization, enabling them to effectively present insights and tell compelling stories with data.
<h2 dir="ltr">Understanding Visualizing Data:</h2>
Visualizing Data Mastery Techniques for Effective Insights is a comprehensive course designed to equip participants with the skills and knowledge needed to effectively present and interpret data visually. Through this course, learners will explore various visualization techniques, tools, and best practices to transform raw data into meaningful insights. By mastering the art of data visualization, participants will be able to communicate complex information clearly and persuasively, enabling better decision-making and driving actionable results. From understanding the principles of visual perception to leveraging advanced visualization tools, this course covers a wide range of topics to empower professionals in unlocking the full potential of their data. Whether you're a data analyst, business intelligence professional, or decision-maker, this course provides invaluable insights to enhance your ability to derive actionable insights from data visualization.
<h2 dir="ltr">Targeted Groups:</h2>
<ul>
<li dir="ltr" role="presentation">Data analysts.</li>
<li dir="ltr" role="presentation">Data scientists.</li>
<li dir="ltr" role="presentation">Business intelligence professionals.</li>
<li dir="ltr" role="presentation">Researchers.</li>
</ul>
<h2 dir="ltr">Course Objectives:</h2>
At the end of this course, the participants will be able to:
<ul>
<li dir="ltr" role="presentation">Understand the fundamentals of data visualization principles and best practices.</li>
<li dir="ltr" role="presentation">Create visually appealing and informative charts, graphs, and dashboards.</li>
<li dir="ltr" role="presentation">Effectively communicate insights derived from data through visualization.</li>
<li dir="ltr" role="presentation">Utilize various data visualization tools and libraries proficiently.</li>
<li dir="ltr" role="presentation">Apply advanced techniques for interactive and dynamic data visualization.</li>
</ul>
<h2 dir="ltr">Targeted Competencies:</h2>
<ul>
<li dir="ltr" role="presentation">Proficiency in data visualization tools and libraries such as Matplotlib, Seaborn, and Tableau.</li>
<li dir="ltr" role="presentation">Ability to design and implement visually compelling charts, graphs, and dashboards.</li>
<li dir="ltr" role="presentation">Skill in interpreting and communicating insights derived from data visually.</li>
</ul>
<h2 dir="ltr">Course Content:</h2>
<h3 dir="ltr">Unit 1: Introduction to Data Visualization:</h3>
<ul>
<li dir="ltr" role="presentation">Overview of data visualization and its importance.</li>
<li dir="ltr" role="presentation">Principles of effective data visualization</li>
<li dir="ltr" role="presentation">Common types of charts and graphs.</li>
<li dir="ltr" role="presentation">Understanding data types and variables.</li>
</ul>
<h3 dir="ltr">Unit 2: Data Collection and Preparation for Visualization:</h3>
<ul>
<li dir="ltr" role="presentation">Collecting and preparing data for visualization.</li>
<li dir="ltr" role="presentation">Cleaning and transforming data for better insights.</li>
<li dir="ltr" role="presentation">Choosing the right data format for visualization.</li>
<li dir="ltr" role="presentation">Introduction to data visualization software.</li>
</ul>
<h3 dir="ltr">Unit 3: Designing Effective Visualizations:</h3>
<ul>
<li dir="ltr" role="presentation">Choosing the right type of chart or graph for your data.</li>
<li dir="ltr" role="presentation">Design principles for creating effective visualizations.</li>
<li dir="ltr" role="presentation">Color theory and best practices for color selection.</li>
<li dir="ltr" role="presentation">Using typography and labels effectively.</li>
<li dir="ltr" role="presentation">Mastering Data Visualisation.</li>
</ul>
<h3 dir="ltr">Unit 4: Advanced Data Visualization Techniques:</h3>
<ul>
<li dir="ltr" role="presentation">Creating interactive visualizations for greater user engagement.</li>
<li dir="ltr" role="presentation">Incorporating maps and geospatial data.</li>
<li dir="ltr" role="presentation">Best practices for dashboard design.</li>
<li dir="ltr" role="presentation">Incorporating statistical analysis in visualizations.</li>
</ul>
<h3 dir="ltr">Unit 5: Presenting and Communicating Data Effectively:</h3>
<ul>
<li dir="ltr" role="presentation">Tips for presenting data to a non-technical audience.</li>
<li dir="ltr" role="presentation">Using storytelling techniques in data visualization.</li>
<li dir="ltr" role="presentation">Designing presentations with visualizations.</li>
<li dir="ltr" role="presentation">Best practices for data-driven decision-making.</li>
</ul>">

04 - 08 Nov 2024

Communication, Coordination & Leadership Workshop & Conference - (8005_275119)

Introduction</h2>
Communication, coordination, and leadership have been said that all business is a dialogue. The communication, coordination, and leadership ability of people at all organizational levels to create and maintain a rich conversation with each other and other companies ultimately create business success. That conversation relies on excellent communication skills.
The best and most charismatic leaders are abundantly skilled communicators, able to coordinate and lead their teams because they create an environment in which others genuinely want to work. The best and most skilled coordinators can manage time, people, and priorities, influence at all levels, and still display a sense of leadership that makes others want to follow them.
<h2>Understand What Leadership Communication Is</h2>
This communication, coordination, and leadership course integrates an understanding of what leadership communication is and why communication is essential in leadership.
The communication, coordination, and leadership course will provide participants with leadership communication skills training, enhancing their ability to lead teams through clear and effective communication channels.
The leadership communication program is designed to develop the communication skills of leadership, ensuring that leaders can motivate, inspire, and guide their teams to success.
<h2>Leadership and Coordination in Practice</h2>
This communication, coordination, and leadership workshop encapsulates the essence of coordination leadership, offering a practical engagement where concepts of leadership and coordination skills can be applied to real-world scenarios.
Participants will be able to explore the dynamics of coordination in leadership and participate in a leadership communication workshop designed to reinforce their learning. In conclusion, this comprehensive leadership and communication conference is tailored to forge leaders who can effectively navigate the intricacies of organizational communication and team dynamics.
<h2>Targeted Groups</h2>
<ul>
<li>Team leaders.</li>
<li>Coordinators.</li>
<li>This communication, coordination, and leadership conference suits all the organization's employees at all levels and departments.</li>
</ul>
<h2>Conference Objectives</h2>
At the end of this communication, coordination, and leadership conference, the participants will be able to:
<ul>
<li>Raise self-awareness to understand their strengths and skills gaps as leaders and coordinators.</li>
<li>Learn practical ways of addressing their skill gaps.</li>
<li>Understand the subjective experience of others and how to respond to it.</li>
<li>Demonstrate advanced communication skills, both verbal and non-verbal.</li>
<li>Coordinate people, events, and projects with confidence.</li>
<li>Manage time and teams effectively.</li>
<li>Understand what motivates people at work and how to increase their motivation.</li>
<li>Learn about the latest leadership theories and their practical application in the workplace.</li>
</ul>
<h2>Targeted Competencies</h2>
In this communication and leadership conference, the target competencies will be able to:
<ul>
<li>Leadership skills.</li>
<li>Communication skills.</li>
<li>Coordination skills.</li>
<li>Time management.</li>
<li>Emotional intelligence.</li>
<li>Motivate others.</li>
<li>Personal impact and influence.</li>
</ul>
<h2>Conference Content</h2>
<h3>Unit 1: Who do you think you are?</h3>
<ul>
<li>Self-awareness.</li>
<li>Personal profiling.</li>
<li>Assess your current leadership style.</li>
<li>Evaluate your abilities as a coordinator.</li>
<li>Your preferred team role.</li>
<li>Your communication style.</li>
</ul>
<h3>Unit 2: Enriching Your Communication Skills</h3>
<ul>
<li>Subjective experience and communication.</li>
<li>Learn about advanced language patterns for influence.</li>
<li>Questioning and listening skillfully.</li>
<li>Understand motivation and behavioral drivers.</li>
<li>What are Hygiene factors and motivators?</li>
<li>Glassers are innate drivers.</li>
<li>Filters of experience.</li>
<li>The emotional loop.</li>
</ul>
<h3>Unit 3: The Skills of the Coordinator</h3>
<ul>
<li>Time management.</li>
<li>Prioritization.</li>
<li>Team Working skills.</li>
<li>Essentials of project management.</li>
<li>Meeting management.</li>
<li>Understand the effective use of IT to support coordination activities.</li>
</ul>
<h3>Unit 4: The Modern Leader</h3>
<ul>
<li>The 10 intelligences.</li>
<li>Explore emotional intelligence.</li>
<li>Emotional intelligence and leadership.</li>
<li>Theory X and Theory Y - push and pull leadership.</li>
<li>Values and leadership.</li>
<li>The culture of your organization.</li>
</ul>
<h3>Unit 5: Communicating, Coordinating, and Leading</h3>
<ul>
<li>What do people say about your team - and what do you want them to say?</li>
<li>What are critical challenges for your team, and how to meet them?</li>
<li>Case study about communicating, coordinating, and leading in practice.</li>
<li>Personal action planning.</li>
</ul>">

11 - 15 Nov 2024

Advanced-Data Analysis Techniques Training Course - (1142_273855)

Introduction</h2>
Nowadays, it is common for the corporate staff to be overwhelmed by the abundance of unstructured data. ERPs and databases have evolved to a point where they can house large amounts of data.
The question now is, what do you do with this data to add value? This advanced-data analysis techniques program will introduce hands-on business intelligence (BI), allowing you to clean, normalize, and interpret large volumes of data.
You can establish historical relationships, analyze the current situation, and predict future strategies. The application of BI is borderless, covering operational, tactical, and strategic business decisions.
This advanced-data analysis techniques course spans all departments and cascades down to all users who perform data cleansing, reporting, analysis, modeling, integration, and automation.
In this advanced data analysis techniques course, we use MS Excel exclusively as an ultimate and readily available BI tool, allowing you to develop an exclusive level of expertise and add immediate value to your job and company.
<h2>Targeted Groups</h2>
<ul>
<li>Business professionals.</li>
<li>Business analysts.</li>
<li>Data analysts.</li>
<li>Research analysts.</li>
<li>Finance professionals.</li>
<li>Marketing and sales professionals.</li>
<li>HR professionals.</li>
<li>IT professionals.</li>
<li>Administrative staff.</li>
<li>Supervisors, general business professionals, and staff from any function who need to learn and apply state-of-the-art data analysis techniques to their daily business reporting and decision-making.</li>
</ul>
<h2>Course Objectives</h2>
At the end of this advanced-data analysis techniques course, the participants will be able to:
<ul>
<li>Boost Excel Business Intelligence (BI) expertise in data slicing, dicing, massaging, and data aggregation and modeling.</li>
<li>Performed data normalization, consolidation, report writing, analysis, and reconciliation.</li>
<li>Develop dynamic BI models, dashboards, scorecards, and flash management reports by linking Excel with Access, Web, Text, Internet, SQL, ERPs, and other databases.</li>
<li>Advance and enhance the look and feel of reports using dynamic visualization techniques.</li>
<li>Acquire numerous tips and tricks that enable them to work efficiently.</li>
</ul>
<h2>Targeted Competencies</h2>
<ul>
<li>Massaging and normalizing data.</li>
<li>Reporting, analysis, and reconciliation.</li>
<li>Interpretation of large data sets.</li>
<li>Modeling and what-if scenarios.</li>
<li>Establishing data integration.</li>
<li>Developing dynamic dashboards and scorecards.</li>
<li>Designing key performance indicators.</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Data Analysis Tools and Techniques</h3>
<ul>
<li>Consolidating data from separate files and sheets.</li>
<li>Advanced data validation using lists, dates, and custom validation.</li>
<li>Powerful array functions.</li>
<li>Cell management tools: left, right, mid, concatenate, value.</li>
<li>Naming, editing, and managing cells and ranges.</li>
<li>Subtotal, Sumif, Sumifs, Sumproduct, Count, Countif, and Countifs for Excel.</li>
<li>Looking-up to data, Texts, and values using Vlookup in Excel.</li>
<li>The incredible table-tools technique.</li>
<li>Slicing dates into day names, weeks, week numbers, month names, years, and quarters.</li>
<li>Text-to-columns and dynamic trimming using trim and len.</li>
<li>Managing texts and numbers using replace, find, and substitute.</li>
<li>Text change functions.</li>
</ul>
<h3>Unit 2: Mastering Data Reporting</h3>
<ul>
<li>The 20 must-learn pivot-tables tools.</li>
<li>Creating pivot tables.</li>
<li>Number formatting techniques.</li>
<li>Designing report layout.</li>
<li>Sorting in ascending, descending, and more sort options.</li>
<li>Filtering labels and values.</li>
<li>Expanding and collapsing reports.</li>
<li>Drill down option.</li>
<li>Summarize values by sum, average, minimum, maximum, count.</li>
<li>Show values as % of total and % of.</li>
<li>Pivot table options.</li>
<li>Inserting formulas.</li>
<li>Data analysis.</li>
<li>Copying pivot tables.</li>
<li>Creating pivot charts.</li>
<li>Dynamic chart labeling.</li>
<li>Mastering the slicer.</li>
<li>Showing report filter pages.</li>
<li>Linking pivot tables and pivot graphs with PowerPoint.</li>
<li>Conditional formatting with pivot tables.</li>
<li>Designing reports using the get pivot data.</li>
</ul>
<h3>Unit 3: Data Modeling and Integration</h3>
<ul>
<li>Spinner.</li>
<li>Checkbox data modeling with the if function.</li>
<li>Option button data modeling with if function.</li>
<li>List box data modeling with choose function.</li>
<li>Scenario manager.</li>
<li>Linking Excel with text files.</li>
<li>Linking Excel with databases (Access).</li>
<li>Connecting Excel with SQL.</li>
<li>Linking Excel with the Internet.</li>
<li>Linking Excel with Excel.</li>
</ul>
<h3>Unit 4: Overview of Financial Modelling</h3>
<ul>
<li>Define the terms model and financial model.</li>
<li>Learn the 10 steps to create sound, good economic financial models.</li>
<li>Use flowcharting techniques to improve your model.</li>
<li>Overview of the strategic and operational aspects of a global business entity.</li>
<li>The organizational planning model.</li>
<li>The product/ decision/ information cycle.</li>
<li>Objectives of financial analysis.</li>
<li>Creating wealth by adding value.</li>
<li>Basic metrics of wealth creation and financial performance.</li>
</ul>
<h3>Unit 5: Use of Time Series Analysis and Evaluating Investment Portfolio</h3>
<ul>
<li>Development of time series models using histograms and moving averages.</li>
<li>Exponential smoothing and regression analysis to develop are used data analysis techniques.</li>
<li>Mastering the use of exponential smoothing as a data analysis tool.</li>
<li>Validation of time series analysis.</li>
<li>Appreciate the meaning and importance of sensitivity analysis.</li>
<li>Developing "What-if" scenarios in your financial or operational models.</li>
<li>Using the Excel tools "scenario and goal seek."</li>
<li>Principles of risk measurement in individual shares.</li>
<li>Graphing expected return and risk using variance analysis.</li>
<li>Modern portfolio theory uses the capital asset pricing model.</li>
<li>Managing a balanced portfolio.</li>
<li>Use Excel to determine the beta of listed shares on a securities market.</li>
</ul>
<h3>Unit 6: The Look and Feel</h3>
<ul>
<li>Charting and visualization techniques.</li>
<li>Using the camera tool.</li>
<li>Working with formula-driven visualizations.</li>
<li>Using fancy fonts.</li>
<li>Leveraging symbols in formulas.</li>
<li>Working with sparklines.</li>
<li>Creating unconventional style charts.</li>
</ul>
<h3>Unit 7: Tips and Tricks</h3>
<ul>
<li>Controlling and protecting your reports, worksheets, and workbooks.</li>
<li>Data entry form.</li>
<li>Custom list.</li>
<li>Text-to-speech.</li>
<li>Advanced conditional formatting.</li>
<li>Shortcuts for your daily work.</li>
</ul>
<h2>Advanced-Data Analytics Techniques</h2>
As part of our advanced data analytics course, learners will immerse themselves in high-level methodologies and tools that push the envelope of conventional data analysis.
This advanced data analytics techniques course draws upon cutting-edge data analytics techniques. It is meticulously designed to equip professionals with an intricate understanding of advanced data analytics, positioning them at the forefront of data interpretation and decision-making models.
This advanced analytics training enhances their analytical capabilities beyond the traditional analytical skill set.
Through the advanced data analysis course outline, this comprehensive learning experience unfolds across various units that will ultimately bolster your proficiency with advanced data analysis techniques, such as predictive analytics, data mining, and modern visualization tools.
By combining theory with practicality, our advanced Excel data analysis course is tailored to expand on foundational concepts and intricate strategies required for a superior data command within Excel's extensive capabilities.
Participants in the advanced data analytics techniques course can expect to leave the course with a profound understanding of advanced data analysis and actionable insights and skills directly applicable to real-world scenarios.">

Paris (France)

11 - 15 Nov 2024

Effective Negotiation, Persuasion & Critical Thinking Course - (1058_314220)

Introduction</h2>
Alliances in business are a natural route for development, but not all contracting relationships can be categorized as alliances. For a long-term and successful business alliance, a foundation of trust, openness, and practiced negotiation skills by the involved parties is essential.
Negotiation stands at the core of every endeavor to achieve objectives, be it structuring an agreement, bargaining for goods or services, or finalizing a deal. The ultimate aim of negotiation should be to culminate in a win/win scenario, which is a hallmark of enduring alliances.
This effective negotiation, persuasion, and critical thinking course offer a comprehensive training course framework for effective negotiation, a cornerstone in building and nurturing business alliances—from relationship-building critical thinking to prioritizing objectives.
<h2>Targeted Groups</h2>
<ul>
<li>Individuals from various business disciplines</li>
<li>Delegates keen to enhance their negotiation skills in alliance formation</li>
<li>Delegates who regularly interact with external vendors or clientele</li>
<li>Departmental Heads seeking to create inter-departmental alliances for achieving targets</li>
</ul>
<h2>Course Objectives</h2>
After this persuasion training, participants in the effective negotiation, persuasion, and critical thinking course will be able to:
<ul>
<li>Craft a framework for scrutinizing current alliances and formulate an effective negotiation plan and strategy</li>
<li>Practice and refine influence and persuasion skills</li>
<li>Adopt appropriate behaviors for each stage of negotiation to ensure the delivery of positive outcomes</li>
<li>Recognize and neutralize typical negotiating schemes</li>
<li>Employ critical thinking for strategizing their negotiation approach</li>
<li>Define a blueprint for the analysis of business alliances</li>
<li>Utilize persuasion skills during negotiation</li>
<li>Manage and cancel challenging negotiators by employing aggressive tactics</li>
<li>Grasp the fundamental principles of persuasion and their significance in negotiations</li>
</ul>
<h2>Targeted Competencies</h2>
<ul>
<li>Appreciation of how alliances can prosper through constructive relationships</li>
<li>Effective persuasion and influence in interpersonal communications</li>
<li>Leveraging key components of influence</li>
<li>Communication abilities for delivering impactful messages</li>
<li>Critical thinking skills</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Developing Alliances</h3>
<ul>
<li>Characteristics of a strategic alliance and its market effects</li>
<li>Culture, perception, and their impact on alliance building</li>
<li>Fostering trust through communication and achieving alliance goals throughout its life cycle</li>
<li>Recognizing personality traits that strengthen or hinder negotiation</li>
<li>Addressing communication barriers to sustain relationships</li>
<li>Strategies for development review and action planning</li>
</ul>
<h3>Unit 2: Influence & Persuasion Skills in Managing The Alliance</h3>
<ul>
<li>Challenges and strategies for individual and group meetings</li>
<li>The influential role of active listening, both in positive and adverse circumstances</li>
<li>Rules for significant presentations to maximize impact</li>
<li>Synchronizing body language with logic, credibility, and enthusiasm</li>
<li>Feedback mechanisms and action planning</li>
</ul>
<h3>Unit 3: Strategy in Negotiation Skills for Partners and Allies</h3>
<ul>
<li>Steps to achieve a win/win negotiation</li>
<li>Collaborative bargaining keys in partnerships</li>
<li>Understanding and application of leverage</li>
<li>Recognizing negotiation stratagems and ploys</li>
<li>Methods for dealing with tough negotiators and overcoming obstacles</li>
<li>Ethical considerations in negotiation</li>
</ul>
<h3>Unit 4: Higher Level Negotiation Skills for Challenging Situations</h3>
<ul>
<li>Tuning into signals and interpreting informal information</li>
<li>Navigating through setbacks, missteps, and challenges</li>
<li>Cultivating a trust-based environment</li>
<li>Advanced conversational techniques</li>
<li>Focusing efforts on the needs of alliance partners</li>
</ul>
<h3>Unit 5: Maintaining Alliances - Critical Thinking for Decision Making</h3>
<ul>
<li>Gaining control and leveraging both formal and informal information</li>
<li>Identification, analysis, and verification of sources and assumptions</li>
<li>Problem framing and breakdown</li>
<li>Making decisions when under pressure</li>
<li>Reevaluating strategic alliances and crafting a personal action plan</li>
</ul>">

18 - 22 Nov 2024

Advanced Procurement Strategies - (15474_314212)

Unit 6: Strategic Sourcing and Category Management</h2>

<ul>
	<li>Introduction to strategic sourcing: Definition, process, and benefits.</li>
	<li>Category management in procurement: Approach, benefits, and challenges.</li>
	<li>Cross-functional teams in strategic sourcing and category management.</li>
	<li>Role of market intelligence in strategic sourcing and category management.</li>
</ul>

<h2>Unit 7: Negotiation and Contract Management</h2>

<ul>
	<li>Negotiation strategies in procurement: Preparation, techniques, and closing.</li>
	<li>Developing and managing contracts: Types of contracts, key components, and legal considerations.</li>
	<li>Performance-based contracting: Objectives, implementation, and challenges.</li>
	<li>Conflict resolution in contract management: Techniques and best practices.</li>
</ul>
">

18 - 22 Nov 2024

Effective Management Skills and Techniques Training - (15202_316144)

Dubai (UAE)

24 - 28 Nov 2024

Advanced Procurement Strategies - (15474_309299)

Unit 6: Strategic Sourcing and Category Management</h2>

<ul>
	<li>Introduction to strategic sourcing: Definition, process, and benefits.</li>
	<li>Category management in procurement: Approach, benefits, and challenges.</li>
	<li>Cross-functional teams in strategic sourcing and category management.</li>
	<li>Role of market intelligence in strategic sourcing and category management.</li>
</ul>

<h2>Unit 7: Negotiation and Contract Management</h2>

<ul>
	<li>Negotiation strategies in procurement: Preparation, techniques, and closing.</li>
	<li>Developing and managing contracts: Types of contracts, key components, and legal considerations.</li>
	<li>Performance-based contracting: Objectives, implementation, and challenges.</li>
	<li>Conflict resolution in contract management: Techniques and best practices.</li>
</ul>
">

25 - 29 Nov 2024

Strategic Purchasing & Supply Management Course - (4002_312832)

Introduction</h2>
Developing and implementing carefully crafted strategies for acquiring all goods, parts, equipment, and services have become critical in all organizations wishing to reduce operating costs while improving quality and productivity.
This strategic purchasing and supply chain management program explores key concepts of strategic cost/price analysis, value analysis, and total cost of ownership. It will move today's supply management organization from its typical tactical focus to the strategic focus needed to embrace the strategic role of purchasing in supply chain management and achieve world-class performance.
In today's competitive landscape, recognizing the strategic role of purchasing in supply chain management is pivotal. Purchasing decisions and processes are central to a company's overall strategy.
This strategic purchasing and supply chain management course delves into the intricate nature of purchasing and how it contributes to a sustainable and efficient supply chain model. Discussion on advanced supply chain management techniques will provide students with insights into modern procurement practices.
Upon completing this strategic purchasing and supply chain management course, participants will be awarded a purchasing and supply chain management certificate, which echoes their expertise in the field and prepares them for advanced roles within their organizations. This certificate validates acquiring skills necessary to handle strategic purchasing and supply chain management effectively.
<h2>Targeted Groups</h2>
<ul>
<li>Senior procurement managers.</li>
<li>Supply chain directors.</li>
<li>Operations managers.</li>
<li>Strategic planning executives.</li>
<li>Logistics managers.</li>
<li>Sourcing professionals.</li>
<li>This strategic purchasing and supply chain management course is for individuals interested in pursuing purchasing and supply management careers.</li>
</ul>
<h2>Course Objectives</h2>
At the end of this strategic purchasing and supply chain management course, participants will be able to:
<ul>
<li>Explore the elements of cost in the supplier's price.</li>
<li>Understand the differences in international labor rates.</li>
<li>Develop a purchasing coding system.</li>
<li>Learn how volumes should impact price.</li>
<li>Discover supplier's different pricing models.</li>
<li>Explore issues of supplier/contractor overhead expenses.</li>
<li>Experience the development of a purchase price index.</li>
<li>Obtain supplier's price breakdowns.</li>
<li>Learn how to get more time to work on strategic issues.</li>
<li>Develop skills in negotiation planning and strategies.</li>
<li>Understand methods of price and cost analysis.</li>
<li>Apply concepts of value analysis.</li>
<li>Understand the development of should cost.</li>
<li>Learn the types of TCO systems.</li>
<li>Learn about implementing TCO analysis.</li>
</ul>
<h2>Targeted Competencies</h2>
<ul>
<li>Supplier pricing models.</li>
<li>Supply management mission and vision.</li>
<li>Cost analysis.</li>
<li>Use of price indexes.</li>
<li>Price analysis.</li>
<li>Preparation for negotiation.</li>
<li>Strategic approaches in supply management.</li>
<li>Developing what the price should be.</li>
<li>Spend analysis.</li>
<li>Price/volume analysis.</li>
<li>Value analysis.</li>
<li>Total cost of ownership.</li>
</ul>
<h2>Course Content</h2>
<h3>Unit 1: Setting the Strategic Direction</h3>
<ul>
<li>Defining the supply management mission and vision.</li>
<li>Stages to world-class supply management.</li>
<li>Change and become more strategic.</li>
<li>Supply management skill sets.</li>
<li>Developing the spend analysis.</li>
<li>Creating time to be strategic.</li>
<li>The ABC (Pareto) analysis.</li>
<li>Material/services purchasing code development.</li>
</ul>
<h3>Unit 2: How Do You Know That You Obtained a Good Price</h3>
<ul>
<li>Supplier pricing models.</li>
<li>Defining cost and price analysis.</li>
<li>Difference between cost and price analysis.</li>
<li>Selection tool.</li>
<li>Methods of price analysis.</li>
<li>Historical analysis.</li>
<li>Working with producer price indexes.</li>
<li>Developing the organization's purchase price index.</li>
<li>Estimating cost relationships.</li>
</ul>
<h3>Unit 3: Getting a Better Price by Analyzing Cost</h3>
<ul>
<li>Methods of cost analysis.</li>
<li>Major elements of cost.</li>
<li>What and how important are supplier overheads?</li>
<li>Sources of cost information.</li>
<li>Developing "should cost."</li>
<li>Requesting supplier cost info.</li>
<li>Issues in analyzing supplier cost breakdown.</li>
</ul>
<h3>Unit 4: Using Price Volume, International Labor, and Value Analysis</h3>
<ul>
<li>Global industrial labor rates.</li>
<li>Working with currency exchange rates.</li>
<li>Cost volume profit analysis.</li>
<li>Fixed and variable costs are defined.</li>
<li>Use of cost volume relationships.</li>
<li>Calculating fixed and variable costs algebraically.</li>
<li>Defining value analysis?</li>
<li>The test for a value list.</li>
<li>The supplier value checklist.</li>
</ul>
<h3>Unit 5: Total Cost of Ownership (TCO) Concepts</h3>
<ul>
<li>Change in supply management.</li>
<li>Definitions of TCO.</li>
<li>Objectives of TCO.</li>
<li>Barriers to TCO.</li>
<li>Process flow diagrams.</li>
<li>Approaches to TCO.</li>
<li>Dollar model.</li>
<li>Value model.</li>
<li>Total cost modeling of the supply chain.</li>
<li>Implementing TCO.</li>
</ul>">

25 - 29 Nov 2024

Advanced Procurement Specialist Training - (15229_310342)

25 - 29 Nov 2024

Web Mapping (Building web-based applications using Experience Builder for ArcGIS) - (15409_316203)

Istanbul (Turkey)

15 - 19 Dec 2024

5000 Euro

Planning and Managing PR Campaigns Mini Masters - (5012_247378)

Introduction to Planning and Managing PR Campaigns:</h2>
Sustained public relations campaigns are pivotal in driving strategic organizational change, creating favorable public perceptions, and managing the reputation with key stakeholders. In this planning and managing PR campaigns course, you will learn about and understand what PR management is, the first step in recognizing the importance of PR planning. Well-conceived and executed campaigns provide a cost-effective method for altering perceptions and augmenting organizational stakeholder value.
This empowering program is crafted to adopt a problem-solving angle in the design of PR campaigns. In this planning and managing PR campaigns course, you will Align the campaign intricately with core business priorities and precise project objectives; the campaign design fortifies essential messages and underscores organizational strategy.
Participants in the planning and managing PR campaigns course will hone their skills to design, plan, cost, deliver, and assess campaigns utilizing a comprehensive spectrum of PR media and channels foundational to any aspiring PR manager training.
<h2>Targeted Groups:</h2>
<ul>
<li>PR professionals.</li>
<li>Marketing professionals.</li>
<li>Middle and senior managers engaged in the delivery or oversight of campaigns.</li>
<li>Senior operational managers are responsible for managing teams whose roles include PR campaigns.</li>
<li>Executives and senior managers up to the Board Level are responsible for strategically deploying public relations.</li>
<li>This planning and managing PR campaigns course is for individuals aiming to acquire critical modern skills to enhance their professional profile and knowledge.</li>
</ul>
<h2>Course Objectives:</h2>
Participants in the planning and managing PR campaigns course will gain the ability to:
<ul>
<li>Scrutinize the array of PR campaigns and the objectives they can accomplish, enhancing awareness of PR management solutions.</li>
<li>Develop a problem-solving mindset to align the PR campaign strategy with the business goals, a vital aspect of planning PR campaigns.</li>
<li>Strategize PR campaigns with definitive objectives, behavioral outcomes, and quantifiable results, highlighting the benefits of PR planning.</li>
<li>Examine many successful campaigns to discern the varied strategies and utilization of channels and media.</li>
<li>Evaluate the risk factor introduced during a campaign by increased public and media scrutiny and formulate plans to mitigate these risks.</li>
<li>Master the assessment of PR campaigns to prove their value to the business and refine campaign methodologies, employing practical PR management tools.</li>
<li>Select optimal tools to contribute value to the organization at a strategic plane.</li>
<li>Develop personal action plans and learn techniques to sell ideas to top management.</li>
<li>Arrange for campaign evaluation, ensuring the results are acknowledged within the organization.</li>
<li>Build proficiency and confidence through personal coaching and advice.</li>
</ul>
<h2>Targeted Competencies:</h2>
<ul>
<li>Planning and organizing</li>
<li>Leading and directing</li>
<li>Analyzing and evaluating</li>
<li>Inspiring and building rapport</li>
<li>Communication skills</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1: Effective PR Campaigns:</h3>
<ul>
<li>Learn about the Views on PR among senior decision-makers, unveiling insights into the public relations management process.</li>
<li>What is the concept of the global information village?</li>
<li>Calculate the monetary worth of reputation through effective PR.</li>
<li>Explore the usage and risks associated with PR campaigns.</li>
<li>Illustrations through case studies – discerning effective from ineffective practices.</li>
<li>Learn about the practical scenarios – addressing a business obstacle.</li>
<li>Evaluation methodologies.</li>
</ul>
<h3>Unit 2: Problem-Solving Approach to Campaigns:</h3>
<ul>
<li>Brand, identity, and image synergy are the bedrock of reputation.</li>
<li>Understand reputation assessment using gap analysis – a critical PR management process.</li>
<li>Learn about a historical perspective on PR and its roots in social sciences.</li>
<li>Strategies in business and problem identification, answering what is planning in public relations.</li>
<li>Select appropriate problem-solving techniques.</li>
<li>Learn what in-depth problem analysis via desk research, stakeholder scrutiny, PEST, and SWOT analysis is.</li>
<li>Establish quantifiable objectives.</li>
<li>Conduct force field analysis for risk identification.</li>
</ul>
<h3>Unit 3: Planning and Costing Campaigns:</h3>
<ul>
<li>Recognize the phases of the campaign and decision-making junctures.</li>
<li>Develop an efficacious schedule with critical path analysis.</li>
<li>Learn how to make budgetary considerations and financial plans.</li>
<li>Risk anticipation and formulating counteractive plans.</li>
<li>Identify stakeholders and their significance to the success of the campaign.</li>
<li>Coordinate various campaign components across different stakeholder groups.</li>
</ul>
<h3>Unit 4: Channels, Delivery, and Evaluation:</h3>
<ul>
<li>What is the transition from strategic ideals to tactical actions?</li>
<li>Conduct environmental scanning.</li>
<li>Create a media relations scheme.</li>
<li>Management of crisis media relations.</li>
<li>Evaluation principles are a staple in any managing PR strategy.</li>
<li>Understand the utilization of research tools and methodologies.</li>
<li>Assess channel effectiveness and the strategic use of media.</li>
<li>Social media and tools.</li>
<li>Apply influencer strategies for amplified impact.</li>
</ul>
<h3>Unit 5: Effective Delivery in Your Organisation:</h3>
<ul>
<li>Adopt a risk-management framework.</li>
<li>Manage unforeseen events and contingencies.</li>
<li>Earning support – pitching innovative ideas internally.</li>
<li>Present a compelling case to senior management.</li>
<li>Interpret body language and other subtle cues.</li>
<li>Harmonize campaign activities with company reporting.</li>
<li>Guaranteeing that outcomes are visible and credited.</li>
<li>Formulate a personal action plan.</li>
</ul>">

Geneva (Switzerland)

16 - 20 Dec 2024

Culture & Change Management in HR - (15119_316201)

Introduction:</h2>
This critical HR change management and organizational culture training course focuses on vital areas of modern Human Resource Management (HRM). It is a unique seminar that addresses core HR issues critically and objectively.
This HR change management and organizational culture course also provides a theoretical background, guidelines on best practices, and skills development in organizational development processes, all from an HR perspective.
<h2>The Important Role of HR in Change Management:</h2>
Understanding change management in HR is essential for any organization looking to adapt and thrive in a constantly evolving business landscape. Change management in HR refers to the methodologies and practices used to steer and manage change within an organization's human resources function and, by extension, the entire company culture.
Organizational culture and change management are deeply interconnected, and the culture change management process is pivotal to successfully implementing transformations within a company. This course provides insights into this intricate relationship and offers strategic approaches to navigating changes effectively.
<h2>Targeted Groups:</h2>
<ul>
<li>Top Management.</li>
<li>HR Management.</li>
<li>HR Staff.</li>
<li>Managers and Heads of Departments.</li>
<li>Individuals seeking to improve their careers with new skills and knowledge.</li>
<li>Professionals and Supervisors aiming to enhance change management competencies.</li>
<li>People need to update their expertise in Change Management best practices.</li>
<li>Newcomers to HR or Personnel Departments requiring formal HR Training.</li>
<li>HRM personnel want to stay current with changing practices and trends.</li>
<li>All levels of HR involvement.</li>
<li>Those benefiting from an understanding of the HR role and function.</li>
</ul>
<h2>Course Objectives:</h2>
Participants in this HR change management and organizational culture course will gain the ability to:
<ul>
<li>Design a change management model in their workplace.</li>
<li>Comprehend organizational culture.</li>
<li>Identify culture-bound change management practices.</li>
<li>Develop practical OD skills.</li>
<li>Understand performance management in a multi-cultural environment.</li>
<li>Describe SHRM approaches.</li>
<li>Address employee challenges effectively.</li>
<li>Prioritize HR activities, creating value.</li>
<li>Maximizing manpower.</li>
<li>Develop a significant organizational savings action plan.</li>
<li>Master the HR strategic model.</li>
<li>Employ predictive forecasting.</li>
<li>Optimize the efficiency of succession planning.</li>
<li>Explain the 10 critical areas for HR improvement.</li>
<li>Implement beneficial organizational changes.</li>
<li>Update professional skills in HR.</li>
<li>Explain the integrated HR concept.</li>
<li>Adopt a common and auditable approach in HR.</li>
<li>Introduce a business-centric approach to HR management.</li>
<li>Utilize a standard strategic model and approach with the HR two-stage model.</li>
</ul>
<h2>Targeted Competencies:</h2>
Participants' competencies in this HR change management and organizational culture training will:
<ul>
<li>Performance Management in diverse cultures.</li>
<li>Organisational Development (OD).</li>
<li>Work Psychology.</li>
<li>Change Management vs. Managing Change.</li>
<li>Methodology and Application.</li>
<li>Workplace Culture and Change.</li>
<li>Leadership Role in Change.</li>
<li>Strategic Planning.</li>
<li>Matrix Management.</li>
<li>Business Efficiency and Effectiveness.</li>
<li>Manpower Planning.</li>
<li>Predictive Forecasting.</li>
<li>Creating Business Value.</li>
<li>Business Process Re-engineering.</li>
</ul>
<h2>Course Content:</h2>
<h3>Unit 1: Understanding Human Psychology and Its Impact on Change Management:</h3>
<ul>
<li>Exploring Human Psychology.</li>
<li>The Iceberg Concept.</li>
<li>Self-awareness, Trust, and Communication.</li>
<li>Attitude Formation.</li>
<li>Workplace Motivation.</li>
<li>Drivers of Change.</li>
<li>The Necessity of Change Management.</li>
</ul>
<h3>Unit 2: Approaches to Organizational Change:</h3>
<ul>
<li>Starting Points for Organizational Change.</li>
<li>Anticipating Change Reactions.</li>
<li>Determining the Need for Change.</li>
<li>Change Scale Definitions.</li>
<li>Organizational Change Strategies.</li>
<li>Implementing and Sustaining Change.</li>
<li>Appreciative Inquiry Role.</li>
<li>Aligning Organizations with Change.</li>
</ul>
<h3>Unit 3: Change Management and Change Leadership:</h3>
<ul>
<li>Psychological Change Phases.</li>
<li>Change Management versus Change Leadership.</li>
<li>Cultures' Influence on Change Management.</li>
<li>Emotional Intelligence in Organization Performance.</li>
<li>Emotional Quotient (EQ) versus Intelligence Quotient (IQ).</li>
</ul>
<h3>Unit 4: Organisational Development (OD):</h3>
<ul>
<li>Defining OD.</li>
<li>Introducing the Balanced Scorecard.</li>
<li>Strategy Translation into Action.</li>
<li>SWOT and PESTEL Analysis.</li>
<li>Strategy Execution Barriers and Success Factors.</li>
<li>Strategy Focused Organisation (SFO) Building.</li>
<li>Strategy Mapping.</li>
</ul>
<h3>Unit 5: Developing Performance Contracts Framework and Scoring Mechanism:</h3>
<ul>
<li>Business Plan Methodology for Strategic Direction.</li>
<li>CEO and Managerial Performance Contracts.</li>
<li>Balanced Scorecard and Scoring Mechanism Development.</li>
</ul>
<h3>Unit 6: HR as the Strategic Partner:</h3>
<ul>
<li>Strategic HR Processes.</li>
<li>HR Strategic Role Checklist.</li>
<li>HR Creativity and Strategy.</li>
<li>Strategic Action Plans.</li>
<li>HR in Matrix Management.</li>
<li>Human Resource Efficiency Examination.</li>
</ul>
<h3>Unit 7: Making HR Effective - 10 Decisive Actions to Make a Difference:</h3>
<ul>
<li>The Evolution of HR.</li>
<li>Tomorrow's Successful HR Department Structure.</li>
<li>HR and Added Value.</li>
<li>Manpower Planning Techniques.</li>
<li>Organizational Structure Maximization.</li>
<li>Managerial Ratio Understanding.</li>
</ul>
<h3>Unit 8: New Look at Advances in Recruitment, Training, and Techniques to Maximise Human Performance:</h3>
<ul>
<li>Recruitment Process Innovation.</li>
<li>Testing and Profiling.</li>
<li>Enhanced Interviewing Techniques.</li>
<li>Professional Interviewing Practices.</li>
<li>Training Model Efficiency.</li>
<li>Training Evaluation and Value.</li>
<li>Pay and Reward Efficiency.</li>
<li>Talent Management Model.</li>
<li>Differentiation and Bonus Schemes.</li>
</ul>
<h3>Unit 9: New Performance and Value Approaches to Performance, Competence, Appraisal, and Succession Planning:</h3>
<ul>
<li>Organizational Performance Standards.</li>
<li>Predictive Forecasting Importance.</li>
<li>Pay-for-performance models.</li>
<li>Competence Measurement.</li>
<li>Appraisal Cost and Improvement.</li>
<li>New Approaches to Succession Planning.</li>
</ul>
<h3>Unit 10: Business Process Re-Engineering and Measuring HR ROI:</h3>
<ul>
<li>Business Process Re-engineering (BPR) Value.</li>
<li>BPR Basics.</li>
<li>IBM and Levis Case Studies.</li>
<li>Executing BPR.</li>
<li>Creating and Measuring HR Value.</li>
<li>HR ROI Formula.</li>
</ul>">