Kuala Lumpur (Malaysia)

01 - 05 Sep 2024

16 - 20 Feb 2025

27 Apr - 20 May 2025

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Port Management Masterclass - (ML 15428)

Introduction</h2>

This Port Management Masterclass is designed to provide participants with a detailed and up-to-date overview of port management theory and practice. It covers the sector overview; the issues and challenges related to port operations; key participants, sector trends; management response to challenges, shipment preparation and penalty; and the international commercial terms of sea freight and air freight.

Further, this Port Management Masterclass will also discuss the essential skills of shippers and receivers covering reading text, document use, writing, numeracy, oral communication, thinking skills, problem solving, decision-making and critical thinking; and the job task planning and organizing including significant use of memory, finding information, working with others, computer use and continuous learning.

<h2>Course Objectives:</h2>

At the end of this training course, you will learn the following:

<ul>
	<li>How terminals to maximize revenue and profit?</li>
	<li>Overview the security and protection of the port and terminal</li>
	<li>Analyze business strategy, marketing, business development & sales, pricing, and customer service</li>
	<li>Understand economic factors governing port and terminal operations</li>
	<li>Realize how economic factors can help to determine managerial and operational parameters</li>
	<li>List the economic drivers affecting the international logistics market</li>
	<li>Acquire knowledge of the sector-specific leadership and discuss management issues</li>
	<li>Learn legislative structures governing terminal and port operations – How these can dictate operational processes & procedures?</li>
	<li>Understand the contractual issues relating to shipping lines, cargo owners</li>
	<li>Gain a competitive edge in this fast-evolving marketplace</li>
</ul>

<h2>Targeted Audience: </h2>

<ul>
	<li>Port and Terminal top managers</li>
	<li>Specialists working in the departments interfacing with the Shipping</li>
	<li>Superintendents and shift managers</li>
	<li>Marine officers starting their career in the shore-based Port sector</li>
	<li>Operations, Technical and Procurement officers</li>
	<li>Warehouse and supply managers and professionals</li>
	<li>Those new to the port and terminal management</li>
</ul>

<h2>Course Content: </h2>

<h2>Unit 1: The Port and Terminal Sector – Managerial Overview</h2>

<ul>
	<li>The foundational elements of port services, such as market dynamics and distribution pathways</li>
	<li>An overview of management, including the major players and infrastructures</li>
	<li>Frequently marketed services and the problems and difficulties they face</li>
	<li>Target audience identification, message development, client segmentation, and wants and expectations</li>
	<li>The sector of ports and terminals' need for competent management</li>
	<li>Important business procedures related to the logistics of distributing goods and services to various customers and stakeholders</li>
</ul>

<h2>Unit 2: Logistics, Ports, Freight, Terminals, Customs and Future Trends</h2>

<ul>
	<li>Accuracy, commercial templates, acceptance reservations, declarations, manifests, and other crucial components</li>
	<li>The coordination of shipping and transport documentation to simplify crucial supply chains</li>
	<li>How to increase business flexibility to boost efficiency, profits, and client satisfaction</li>
	<li>Techniques for ensuring that neither data security nor consignment security are jeopardized</li>
	<li>Concerns with regulations pertaining to the use of specialized documentation</li>
	<li>A thorough examination of the direction that customs, shipping, logistics, and the commercial process will take</li>
</ul>

<h2>Unit 3: Processes, Procedures, Pricing and Developments in the Ports and Terminal sectors</h2>

<ul>
	<li>Cross-border shipping and transportation – accessing markets using standard sector practices</li>
	<li>How customs, shipping, and logistics experts may handle and alleviate the challenges posed by prohibitions, restrictions, and embargoes</li>
	<li>How to integrate and streamline each step of the licensing, compliance, shipping, transport, and warehousing processes</li>
	<li>The integral role of clearances in simplifying imports and exports</li>
	<li>Pricing strategies, cost reduction techniques and revenue maximization using shipping, logistics and customs tips, tricks, and practitioner knowledge</li>
	<li>Achieving the industry goal of end-to-end fulfilment</li>
</ul>

<h2>Unit 4: Meeting the Challenges of a Competitive Industry</h2>

<ul>
	<li>Ten smart shipping, logistics & customs techniques </li>
	<li>Keeping your customers happy and delivering best value</li>
	<li>Retaining your competitive advantage in the face of increased competition</li>
	<li>Making a long-term, effective strategic plan</li>
	<li>Fulfilling your obligations to shareholders, stakeholders, and clients</li>
	<li>Finding untapped potential</li>
	<li>The importance of the macroeconomic environment</li>
	<li>How should the market be analysed to see how patterns may affect future growth?</li>
	<li>Conducting a PESTEL analysis – the how and why of your marketplace</li>
	<li>Marginal utility – where profits are made in the sector</li>
	<li>Product and service differentiation</li>
</ul>

<h2>Unit 5: Putting You Plans into Practice</h2>

<ul>
	<li>How to handle a crisis if something goes wrong?</li>
	<li>Coordinating with influential people</li>
	<li>Anticipating needs and putting your sector-specific plan into action</li>
	<li>Internal communications: Why informing your co-workers is beneficial</li>
	<li>Showcasing the value and return on investment of your strategic management strategy</li>
</ul>
">

10 - 14 Nov 2024

11 - 20 May 2025

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International Public Relations and Ceremonies, Protocol, and Events - (C 15429)

29 Sep - 03 Oct 2024

02 - 06 Mar 2025

23 - 20 Mar 2025

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Advanced Strategic Finance Management - (FA 15430)

27 - 31 Oct 2024

16 - 20 Feb 2025

01 - 20 Jun 2025

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Organizational Behavior Management (OBM) - (ML 15431)

11 - 15 Aug 2024

08 - 12 Dec 2024

11 - 20 May 2025

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Strategic Organizational Behavior Management - (ML 15432)

21 - 25 Jul 2024

22 - 26 Dec 2024

30 Mar - 20 Apr 2025

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Modern Global Trends in Public Relations and Corporate Communication - (PR 15433)

14 - 25 Jul 2024

6500 Euro

13 - 24 Oct 2024

6500 Euro

01 - 12 Dec 2024

6500 Euro

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GIS in Traffic and Transport Infrastructure Solutions - (D 15434)

27 - 31 Oct 2024

02 - 06 Feb 2025

29 Jun - 03 Jul 2025

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Destination Management Executive (CDME) - (AV 15435)

15 - 19 Dec 2024

27 Apr - 20 May 2025

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Building a Resilient Institutional Image in the Digital Era - (PR 15436)

28 Jul - 01 Aug 2024

12 - 16 Jan 2025

20 - 20 Apr 2025

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IT Security & Networking - (B 15437)

06 - 10 Oct 2024

01 - 05 Dec 2024

13 - 20 Apr 2025

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Human Competency and Capability Development in the Oil and Gas Industry - (EO 15438)

03 - 07 Nov 2024

30 Mar - 20 Apr 2025

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Contract Management Training - (LG 15439)

Introduction:</h2>

Contracts establish the responsibilities and rights of the parties. This highly interactive program will provide a practical hands-on approach to effective management of contracts and offer techniques and contract strategies to assist this process. It will also assist in establishing an international risk management strategy regarding contracts and develop good business practices to take advantage of opportunities, enhance efficiency, and increase profitability

<h2>Targeted Groups:</h2>

<ul>
	<li>Contract Professionals</li>
	<li>Tendering, Purchasing and Procurement Professionals</li>
	<li>Project Management Professionals</li>
	<li>Engineering, Operational, Finance, and Maintenance Professionals</li>
</ul>

<h2>Course Objectives:</h2>

At the end of this conference the participants will be able to:

<ul>
	<li>Understand the necessary contractual and legal knowledge</li>
	<li>Understand and apply the different types of agreements</li>
	<li>Increase commercial awareness needed to enhance the smooth running of contracts</li>
	<li>Increase the ability to manage contracts to reduce claims and conflict</li>
	<li>Identify and mitigate risk factors and associated commercial and program implications</li>
	<li>Understand the importance of good record-keeping and service of contractual notices</li>
	<li>Increase the understanding of commercial liabilities resulting from schedule changes and variations</li>
	<li>improve the ability, successfully to negotiate and maintain long term inter-business contracts with confidence</li>
	<li>Understand the need to deal with issues as they arise and to resolve disputes within the contract structure wherever possible</li>
	<li>Analyze, negotiate and implement the most appropriate method of resolving disputes preventing escalation by early identification</li>
</ul>

<h2>Targeted Competencies:</h2>

<ul>
	<li>Mastering skills in managing contract management</li>
	<li>Exceptional negotiation skills</li>
	<li>Greater ability to develop professionally</li>
	<li>Increased job satisfaction</li>
	<li>Receiving increased recognition by their organization leading toward advancement and promotion</li>
	<li>Superior confidence in leading, planning, and managing the entire contract process</li>
</ul>

<h2>Course Content:</h2>

<h2>Unit 1: Principles of Contracts</h2>

<ul>
	<li>Elements of a contract</li>
	<li>Contract framework</li>
	<li>Contract Administration – purposes and advantages</li>
	<li>Challenges encountered in contract administration</li>
	<li>Competencies of contract holders/administrators</li>
</ul>

<h2>Unit 2: Contract Administration</h2>

<ul>
	<li>Understanding your contract including all the clauses.</li>
	<li>Contract provisions affecting implementation </li>
	<li>Tools & Techniques for contract administration, including practical examples, lessons learnt </li>
</ul>

<h2>Unit 3: Contractor Evaluation</h2>

<ul>
	<li>KPIs</li>
	<li>Targets and benchmarking</li>
	<li>SLAs</li>
	<li>Management of subcontractors</li>
	<li>Close-out, termination, suspension </li>
</ul>

<h2>Unit 4: Changes, variations, claims and disputes and their mitigation</h2>

<ul>
	<li>Change order process</li>
	<li>Breach of contract</li>
	<li>Claims and disputes, liquidated damages, compensation</li>
	<li>Arbitration</li>
	<li>Importance of documentation, notice provisions, contractual and/or legal basis of the claim</li>
</ul>

<h2>Unit 5: Resolution of Disputes:</h2>

<ul>
	<li>Negotiation, compromise and settlement</li>
	<li>Litigation</li>
	<li>Arbitration</li>
	<li>Alternative Dispute Resolution - including mediation</li>
	<li>Managing disputes</li>
</ul>
">

01 - 05 Sep 2024

15 - 19 Sep 2024

26 - 30 Jan 2025

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Mastering Conflict Resolution and Effective Communication with Challenging Personalities - (CS 15440)

28 Jul - 01 Aug 2024

04 - 08 Aug 2024

02 - 06 Mar 2025

20 - 20 Apr 2025

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Advanced HVAC Design - Principles and Practices for Efficient Systems - (EO 15441)

27 - 31 Oct 2024

08 - 12 Dec 2024

04 - 20 May 2025

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Advanced HVAC Design - Principles and Practices for Efficient Systems - (EO 15442)

13 - 24 Oct 2024

8000 Euro

10 - 21 Nov 2024

8000 Euro

29 Dec 2024 - 09 Jan 2025

8000 Euro

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Upstream, Midstream, and Downstream in Oil and Gas Operations - (EO 15443)

Introduction:

Oil and natural gas are major industries in the energy market and play an influential role in the global economy as the world's primary fuel sources. This course to help professionals look at the business of oil and gas and is intended to serve as a research aid to sources worldwide. It covers a brief history of the oil and gas industry, an overview of companies and organizations, statistic and pricing resources, and regulations. The industry is divided into three segments: upstream, the business of oil and gas exploration and production; midstream, transportation and storage; and downstream, which includes refining and marketing. We aim through this course to understand, evaluate and help their decision-making point of views.

<h2>Targeted Groups:</h2>

<ul>
	<li>Business Development managers</li>
	<li>Corporate Planning professionals</li>
	<li>Geoscience & Engineering professionals</li>
	<li>Refinery professionals</li>
	<li>Supply Planners & Scheduling professionals</li>
	<li>Government regulators</li>
	<li>Law professionals</li>
	<li>Tax & Finance advisors</li>
	<li>Auditing personnel  </li>
	<li>Compliance officers</li>
	<li>Equity analyst and Bankers</li>
	<li>Joint Venture officers</li>
	<li>Negotiators and Contracting professionals</li>
	<li>Trading professionals</li>
</ul>

<h2>Course Objectives:</h2>

At the end of this course the participants will be able to:

<ul>
	<li>Gain a broad perspective of oil business, exploration, drilling and production</li>
	<li>Boost their understanding of the technical and economic efficiencies gained in the Upstream applied through new technologies</li>
	<li>Master the petroleum economics, investment analysis, risk analysis, and petroleum project evaluation</li>
	<li>Evaluate Fiscal terms and conditions, and compare World Fiscal systems</li>
	<li>Gain an understanding of all Upstream contracts – Concessionary, Production Sharing, Service and Joint Venture Contracts</li>
	<li>Discuss the technical terms, concepts and buzzwords with your peers and clients confidently</li>
</ul>

<h2>Targeted Competencies:</h2>

<ul>
	<li>The basics of oil and gas exploration, production, and its recovery economics to fully understand this global business that fuels the global economy</li>
	<li>The essential concepts and best production practices of the international oil & gas supply, transportation and trade in the oil and gas industry</li>
	<li>Fundamentals of Fiscal terms and conditions, and comparison of World Fiscal Systems</li>
	<li>Upstream Concessionary, Production Sharing, Service and Joint Venture Contracts in oil, gas and LNG production</li>
	<li>Fundamentals of petroleum economics and investment evaluation</li>
	<li>It seamlessly covers the wide array of critical business functions, processes, and appropriately deals with the business practices and tactics to build the necessary business acumen in the Competitive and low-price environment.</li>
</ul>

<h2>Course Content: </h2>

<h2>Unit 1: Introduction</h2>

<ul>
	<li>History of the Industry</li>
	<li>Organizations and Cartels</li>
	<li>Oil and Gas Companies</li>
</ul>

<h2>Unit 2: Upstream: Production and Exploration</h2>

<ul>
	<li>Upstream Success Factors</li>
	<li>Upstream Production Contracts & Fiscal System</li>
</ul>

<h2>Unit 3: Midstream: Transportation </h2>

<ul>
	<li>Modes of Transportation</li>
	<li>Storage</li>
</ul>

<h2> Unit 4: Downstream: Refining and Marketing</h2>

<h2>Unit 5: Petroleum Economics, Risk Analysis, and Project Evaluation:</h2>

<ul>
	<li>Petroleum dynamics – Global, Regional & OPEC production scenarios</li>
	<li>Profitability indicators for oil & gas business</li>
	<li>Comparison and investments selection criteria</li>
	<li>Corporate portfolio management and maximize returns   </li>
	<li>Risk & Uncertainty analysis in capital investments</li>
	<li>Evaluate projects by risk-based economics</li>
	<li>Fundamental Considerations in Petroleum Project Evaluation</li>
	<li>Investment Decision-Making Techniques</li>
</ul>
">

17 - 21 Nov 2024

29 Jun - 03 Jul 2025