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Day
Session
Topic
Details
KSA
1
01
Icebreaking
An Ice breaking game related to virtual Communication
A (Attitude)
02
Digital Era
Business changes after Covid 19, especially new digital approaches
K (Knowledge)
03
ICT Vs. Sales
Introduction to tools and techniques that can be used by sales
S (Skills)
04
Create your own channels
Brainstorming session to decide which channel could be used within our business
A
2
05
Awareness of Social Media Marketing and Sales new approaches
The jap, jap, jap right hook concept
K
06
Sales through social media
Sales enhancements and sales increment using different social media channels
S
07
What is applicable for your region
As country groups exercise to define the applicable list of social media portals
08
Behavioral changes in the virtual life
How to enhance our virtual presence
3
09
Introduction to the virtual team concept
International practices and standards related to virtual Team
10
Virtual team tools
How to build and manage your virtual team
11
Infrastructure requirement for virtual team
List of tools, applications, and available techniques to manage your sales targets virtually
12
Sales Digital Transformation
Study cases about the digital transformation of sales worldwide
4
13
Competitors practices analyses
What does our competitors use as digital tools to communicate with the clients
S & A
14
Market Analysis
What available virtual tools that are used in the market and had not been used in our industry (Think out of the box approach)
K & A
15
SWOT Exercise
Related to the digital tools that we had comparing with the market status
16
Gap Analysis
Defining our gap, and then what could be applied to fill the gap
5
17
Mini Workshop
possibilities of closing the sales completely virtually
18
19
20
Results and Feedback
Final Report and findings + Evaluation
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