Competency-Based Management Training Course – Lisbon (Portugal), 13–17 Sep 2027

Introduction

The role of competency-based management is to get the best from people, which is a complex and challenging task. Understanding behavior, ensuring the right people are in the right jobs, and motivating them are critical to running a successful team or department.

Competency-based management plays a substantial role in addressing these challenges. This course will introduce you to competency-based management and training concepts and demonstrate how to apply them to achieve remarkable productivity and job performance.

Targeted Groups

• Head of departments, managers, supervisors, and team leaders.
• HR managers.
• HR professionals.
• ER professionals.
• Persons responsible for managing or supervising any person, group, or team, especially within a competency-based HR management framework.
• This competency-based management training course is for people who want to learn how to improve relations, productivity, or behavior at work.

Course Objectives

By the end of this competency-based management training course, participants will be able to:

• Define what a competency is and understand the distinction between competencies, skills, and tasks.
• Describe the application of competencies in public and private organizations, enhancing the competency-based HR management system.
• Distinguish between leadership, technical, and behavioral competencies.
• Connect competencies to organizational objectives and values, managing what staff do and how they do it based on a competency-based management system.
• Utilize competencies for various HR functions, including recruitment, assessment, development, talent management, performance management, and succession planning.

Targeted Competencies

At the end of this competency-based management training course, the target audience will be able to improve the following:

• The management of values – “walking the talk.”
• Leadership development within a competency-based management framework.
• Selection criteria and methods aligned with a competency-based program.
• Talent management and career planning through competency-based HR management.
• Succession planning employs a competency-based approach.
• Performance management with a focus on competencies.
• Assessment based on competency benchmarks.
• Employee development within a competency-based training system.

Course Content

Unit 1: The Links Between HR and Competencies

• An in-depth look at what competencies are and their significance in competency-based management.
• What should The support managers, team leaders, and supervisors expect from HR?
• What do support managers, team leaders, and supervisors should they take responsibility for themselves?
• The confluence of values, strategy, and HR in a competency-based management training context.
• Exploring different competency framework development methods, including behavioral event interviewing and focus groups.
• Strategies for getting buy-in from all stakeholders.
• Establishing an HR management framework centered on competencies.
• Technical, behavioral, and leadership competencies.

Unit 2: Competencies and Recruitment

• The intricate process of competency design – definitions, negative indicators, positive indicators.
• Recruitment and selection strategies rooted in competency-based management.
• Adapting a competency framework for use in recruitment processes.
• The use of assessment centers in competency-based recruitment.
• Case studies of assessment centers used in Further Education in the UK.
• Induction, orientation, and personal development within a competency framework.

Unit 3: Competency-Based Performance Management

• Implementing competencies into performance management.
• The four stages of competency-based performance management – setting objectives, providing feedback, coaching, and appraisal.
• Periodic performance reviews and their alignment with competencies.
• Linking performance to remuneration within a competency-based performance management system.
• Steps to introduce a performance management process that includes consultation, communication, training, and alignment.

Unit 4: Talent Management and Competencies

• Identifying and attracting the right talent utilizing a competency-based approach.
• Competency-based career planning and its impact on talent retention.
• Techniques for effective management succession within a competency-based management framework.
• Engaging in succession planning that relies on established competencies.
• The role of competency-based training and development in talent management.

Unit 5: Shaping Behavior and Managing Culture through Competencies

• Developing values and linking them to competencies to manage organizational culture.
• Examining motivation in the light of competency-based reward systems.
• Extrinsic and intrinsic reward.
• Empowerment and accountability through a lens of competency-based management.
• Strategies for organizational right-sizing that respect the competencies required.
• Self-assessment as a tool for competency development.
• 360-degree feedback mechanisms as a tool for competency development.