Mastering Human Resources Management Courses and HR Certifications

Competency-Based Management Training Course


The role of competency-based management is to get the best from people, which is a complex and challenging task. Understanding behavior, ensuring the right people are in the right jobs, and motivating them are critical to running a successful team or department.

Competency-based management plays a substantial role in addressing these challenges. This course will introduce you to competency-based management and training concepts and demonstrate how to apply them to achieve remarkable productivity and job performance.

Targeted Groups

  • Head of departments, managers, supervisors, and team leaders.
  • HR managers.
  • HR professionals.
  • ER professionals.
  • Persons responsible for managing or supervising any person, group, or team, especially within a competency-based HR management framework.
  • This competency-based management training course is for people who want to learn how to improve relations, productivity, or behavior at work.

Course Objectives

By the end of this competency-based management training course, participants will be able to:

  • Define what a competency is and understand the distinction between competencies, skills, and tasks.
  • Describe the application of competencies in public and private organizations, enhancing the competency-based HR management system.
  • Distinguish between leadership, technical, and behavioral competencies.
  • Connect competencies to organizational objectives and values, managing what staff do and how they do it based on a competency-based management system.
  • Utilize competencies for various HR functions, including recruitment, assessment, development, talent management, performance management, and succession planning.

Targeted Competencies

At the end of this competency-based management training course, the target audience will be able to improve the following:

  • The management of values – “walking the talk.”
  • Leadership development within a competency-based management framework.
  • Selection criteria and methods aligned with a competency-based program.
  • Talent management and career planning through competency-based HR management.
  • Succession planning employs a competency-based approach.
  • Performance management with a focus on competencies.
  • Assessment based on competency benchmarks.
  • Employee development within a competency-based training system.

Course Content

Unit 1: The Links Between HR and Competencies

  • An in-depth look at what competencies are and their significance in competency-based management.
  • What should The support managers, team leaders, and supervisors expect from HR?
  • What do support managers, team leaders, and supervisors should they take responsibility for themselves?
  • The confluence of values, strategy, and HR in a competency-based management training context.
  • Exploring different competency framework development methods, including behavioral event interviewing and focus groups.
  • Strategies for getting buy-in from all stakeholders.
  • Establishing an HR management framework centered on competencies.
  • Technical, behavioral, and leadership competencies.

Unit 2: Competencies and Recruitment

  • The intricate process of competency design – definitions, negative indicators, positive indicators.
  • Recruitment and selection strategies rooted in competency-based management.
  • Adapting a competency framework for use in recruitment processes.
  • The use of assessment centers in competency-based recruitment.
  • Case studies of assessment centers used in Further Education in the UK.
  • Induction, orientation, and personal development within a competency framework.

Unit 3: Competency-Based Performance Management

  • Implementing competencies into performance management.
  • The four stages of competency-based performance management – setting objectives, providing feedback, coaching, and appraisal.
  • Periodic performance reviews and their alignment with competencies.
  • Linking performance to remuneration within a competency-based performance management system.
  • Steps to introduce a performance management process that includes consultation, communication, training, and alignment.

Unit 4: Talent Management and Competencies

  • Identifying and attracting the right talent utilizing a competency-based approach.
  • Competency-based career planning and its impact on talent retention.
  • Techniques for effective management succession within a competency-based management framework.
  • Engaging in succession planning that relies on established competencies.
  • The role of competency-based training and development in talent management.

Unit 5: Shaping Behavior and Managing Culture through Competencies

  • Developing values and linking them to competencies to manage organizational culture.
  • Examining motivation in the light of competency-based reward systems.
  • Extrinsic and intrinsic reward.
  • Empowerment and accountability through a lens of competency-based management.
  • Strategies for organizational right-sizing that respect the competencies required.
  • Self-assessment as a tool for competency development.
  • 360-degree feedback mechanisms as a tool for competency development.

Mastering Human Resources Management Courses and HR Certifications
Competency-Based Management Training Course (HR)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.