Identifying Training Needs & Preparing Effective Training Plans

Introduction

This new program provides you with the latest thinking, methods, and tools to complete the two most important areas of training – TNA and Evaluation. In today’s difficult financial climate, these are the two areas that will make a difference to any training function. This program will also help raise the professional profile of training through its exact, process-based approach. Using our methodologies, you will be able to conduct TNA in less time and with greater accuracy, know what to evaluate, and use a proven process for predictive evaluation. If required, you will be able to demonstrate that the new training provides measurable value to the organization.

Targeted Groups

• Training Managers
• Training Specialists
• Training Coordinators
• Training Consultants
• HR Staff

Seminar Objectives

At the end of this seminar, the participants will be able to:

• Identify and be able to use models of training needs analysis
• Identify and be able to use models of training needs assessment
• Be familiar with techniques to measure and show training results in the business
• Understand how competencies are constructed and know which area is the best to train to get good results
• Have practiced evaluating a series of training seminars
• Know how unit costs work and how to use them to make evaluation easy

Targeted Competencies

• Problem-solving
• Analysis of data
• Creativity
• Conceptual thinking
• Balanced decision making
• Results orientation

Seminar Content

Unit 1: Organizational learning culture

• Defining business culture and its elements.
• Discussing William Schneider's model for organizational culture.
• The Benefits of A Learning Organization Culture.
• The 4 C's of organizational culture.
• Creating a Learning Culture in the Workplace.
• The organizational learning theory.

Unit 2: High Performance Organization

• The principles of HPO -Discussing factors that contribute to high organizational performance
• The importance of the Performance Management System and the employee appraisal process.
• Understanding the (4) Quadrant of Employee Performance and Learning.
• Understanding the (5) Factors Model of Employee Performance and Learning.
• Understanding the learning curve concept and its importance.

Unit 3: Conducting Training Needs Analysis

• Training Model Process & TNA
• TNA & Individual needs & Identifying Training Objectives -Using Competencies Matrix and performance review as input for TNA.
• TNA & Job needs & Identifying Training Objectives - Using job analysis as input for TNA.
• TNA & Organizational needs & Identifying Training Objectives.
• Developing Training Criteria

Unit 4: Training implementation

• Training Model Process & Training Implementation
• Defining and discussing training types (internal - external)
• Defining and discussing training types methodologies
• Monitoring training, trainer, and trainee during implementation

Unit 5: Training evaluation

• Setting up training evaluation measures (evaluation matrix).
• Understanding the Kirkpatrick model of evaluation.
• Understanding Phillips ROI model of evaluation & the ROI evaluation formulas.
• Understanding Kaufman’s model of evaluation
• Understanding the CIRO model of evaluation.
• Understanding the Brinkerhoff model of evaluation.
• Understanding Anderson's model of evaluation.