Management & Leadership Seminars

Management Skills and Techniques

Program Objectives
By the end of the program, participants will be able to:

  • Apply the management functions of planning, organizing, directing and controlling in a team environment.
  • Run an effective work schedule that will increase productivity of work groups.
  • Coordinate and communicate with others to achieve the desired goals.
  • Manage creative problem-solving and decision-making processes.

Program Outline:

Understanding the Transition from Technical Expert to Functional Manager/Supervisor

  • The Functions of Management
  • The Skills Needed
  • Common Management Mistakes You Want to Avoid
  • Assessing and Adapting Your Leadership Style

Planning and Organizing Tools and Techniques:

  • Work Breakdown Structures (WBS)
  • Critical Path Method (CPM)
  • Program Evaluation and Review Technique (PERT)
  • Low Cost Scheduling/Crashing
  • Understanding Project Schedules
  • Bar Charting
  • Manpower Planning

Management Through Performance Analysis:

  • Creating and Measuring Performance Expectations
  • Key Performance Indicators (KPIs)
  • Setting Targets/Standards

Dealing with Your Team Members, Contractors and Customers:

  • Communicating and Influencing
  • Barriers to Communication
  • What Defines A Good Communicator
  • Managing Conflicts Effectively

Building Successful Work Teams:

  • The Importance of Teams and Teamwork
  • Understanding the Mechanics of Groups
  • Team-Building Techniques that Work

Analyzing Issues and Making Effective Decisions:

  • Defining Problems and Analyzing Causes
  • The Rational Approach to Problem-Solving (Kepner-Tregoe)
  • Problem Analysis Supplementary Tools
  • Creative Decision-Making Tools

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