The Best Healthcare and Hospital Management Training Courses


Site Management Essentials and Navigating Hospitality Operations, Compliance, and Safety

REF: 15528_313591
DATE: 13 - 17 Jul 2025
LOCATION:

Dubai (UAE)

INDIVIDUAL FEE:

3900 Euro



Introduction:

In today's fast-paced hospitality industry, managing a site efficiently while ensuring compliance with governmental regulations and safety standards is paramount. This five-day training program is designed to equip participants with the necessary skills to operate a site seamlessly, including restaurants and cafes, while also navigating the intricacies of regulatory compliance and safety management.

Targeted Groups:

  • Hospitality managers.
  • Restaurant owners.
  • Cafe operators.
  • Regulatory compliance officers.

Course Objectives:

At the end of this course, the participants will be able to:

  • Operate the site efficiently, including restaurants and cafes, ensuring smooth workflow and customer satisfaction.
  • Ensure completion of all governmental procedures such as licensing and permits.
  • Effectively manage security and safety administration to guarantee a secure environment for staff and customers.

Targeted Competencies:

  • Operational Efficiency.
  • Regulatory Compliance.
  • Safety Management.

Course Content:

Unit 1: Site Operations Management and Workflow Optimization:

  • Streamlining processes for efficient service delivery.
  • Prioritizing tasks to maximize productivity.
  • Customer Experience Enhancement.
  • Implementing strategies to improve customer satisfaction.
  • Handling customer complaints and feedback effectively.

Unit 2: Governmental Procedures Completion and Licensing and Permits Acquisition:

  • Maintaining accurate records to ensure compliance with legal requirements.
  • Developing systems for ongoing compliance monitoring.
  • Understanding the regulatory requirements for operating a hospitality establishment
  • Navigating the application process for licenses and permits Compliance Documentation Management.

Module 3: Security and Safety Administration:

  • Maintaining accurate records to ensure compliance with legal requirements.
  • Developing systems for ongoing compliance monitoring.

Unit 4: Risk Assessment and Mitigation:

  • Identifying potential security and safety hazards in the workplace.
  • Implementing measures to mitigate risks and ensure a safe environment.

Unit 5: Emergency Response Planning:

  • Developing comprehensive plans for responding to emergencies such as fires, medical incidents, and security breaches.
  • Conducting drills and training sessions to ensure staff readiness.

The Best Healthcare and Hospital Management Training Courses
Site Management Essentials and Navigating Hospitality Operations, Compliance, and Safety (15528_313591)

REF: 15528_313591   DATE: 13.Jul.2025 - 17.Jul.2025   LOCATION: Dubai (UAE)  INDIVIDUAL FEE: 3900 Euro

 

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.