Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802

The Best Healthcare and Hospital Management Training Courses

Strategic Healthcare Management


Global healthcare leaders must have expertise in leadership management, healthcare finance, and human resource management to maintain excellence in service and patient care. The Strategic Healthcare Management course aims to ensure that healthcare leaders across the Middle East have access to the world’s leading practices in complex organizational management and healthcare leadership.

This course consists of healthcare industry-specific skill development, and enhancement methodologies and topics, designed for senior and executive-level hospital staff. Including primary care, recuperative care, community and other healthcare facility administrators, chiefs of staff, hospital board members, chief nursing officers, department directors, and other healthcare professionals with supervisory, management, or executive level responsibilities. The course will also be of benefit to clinicians who are transitioning or seeking to transition into administrative management or executive roles. Medical and non-medical personnel and staff who aspire to become directors, executives, and administrators will also find tremendous value in the knowledge and skills taught

Targeted Groups:

  • Hospital and Healthcare Administrators
  • VP and C-suite executives
  • Chiefs of staff
  • Hospital Board Members,
  • Chief Nursing Officers
  • Department Directors and other healthcare professionals with management responsibility
  • Clinicians, medical personnel, and staff who are transitioning upward into administrative, management, director, or executive leadership roles

Course Objectives:

At the end of this course the participants will be able to:

  • Implement patient-focused strategies, including strategic planning, across the organization
  • Leverage executive decision-making tools and formal methods to assess healthcare plans in light of regulations and ever-changing needs in the market
  • Lead and manage complex organizations’ crisis management while optimizing quality and safety best practices
  • Foster creativity throughout a department or organization
  • Apply leadership capabilities to lead healthcare teams and projects to success

Targeted Competencies:

  • Financial Management
  • HR Management
  • Employee and patient engagement
  • Service excellence
  • Patient experience design

Course Content:

Unit 1: Strategic Management:

  • Strategic management in healthcare
  • Developing a mission and vision statement and strategic management steps
  • Developing a marketing strategy
  • Positioning the hospital for quality

Unit 2: Hospital Organizational Structure:

  • Understanding US and other global organizational structures
  • Managing and leading in complex organizations
  • Teamwork in healthcare settings

Unit 3: Financial Management and Forecasting in Healthcare:

  • The organizational structure and responsibilities of hospital cost centers
  • Department and individual cost centers
  • Cost center management
  • Evaluation methods
  • The convergence of cost accounting
  • Financial accounting
  • Insurance

Unit 4: Hospital Human Resource Management:

  • Hospital strategic human resource management
  • Developing core values and human resource management
  • Understanding human resource management systems
  • Developing human resource incentives and control mechanisms

Unit 5: Hospital Information Technology (HIT)

  • The implementation of hospital information management
  • HIT systems
  • HIT in process management
  • HIT in quality and safety
  • Security and privacy issues in HIT

Unit 6: Medical Service Quality Management and Improvement:

  • Quality of medical services management
  • Performance tracking and incentives
  • Healthcare quality management methods and common tools
  • Emergency preparedness and crisis management

The Best Healthcare and Hospital Management Training Courses
Strategic Healthcare Management (HL8137)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.

Istanbul Office (Turkey) +905395991206

London (UK) +447481362802

Amman (Jordan) +962785666966