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HR Management

Human Error Analysis & Prevention


Introduction:

Human errors refer to the environmental, organizational and job factors, and human and individual characteristics which influence the behavior at work in a way which can affect an organization’s health and safety performance. A simple way to view human error is to think about three aspects: the job, the individual and the organization, and how they interact to impact health and safety-related human behavior.

After an accident involving human failure - using human error analysis tools can identify the causes and contributing human error factors. Establishing these underlying causes of an accident/incident is the key to preventing similar human error accidents/incidents.

This course is aimed at providing delegates with the practical on-site knowledge and skills to develop and successfully implement effective human error analysis techniques.

Targeted Groups:

  • HR Professionals
  • Those seeking new prevention and mitigation approaches to solve human performance problems
  • Those seeking techniques to analyze facilities, systems, and operations proactively and reactively

Course Objectives:

At the end of this course the participants will be able to:

  • Learn the underlying reasons why human errors occur
  • Explain the various human error analysis techniques and how they can be used
  • Learn how to correct human performance issues before they cause problems
  • Learn how to assist others in your organization in dealing with human performance in your operations
  • Show how human behavior can lead to human errors and incidents/accidents
  • Provide practical ideas and methods for observing and preventing human errors
  • Review practical case studies to show how other organizations have used human error analysis techniques to prevent human errors in the workplace

Targeted Competencies:

  • Analytical thinking
  • Problem-solving
  • Culture & behavior

Course Content:

Unit 1: Introduction to Human Error:

  • What is human error?
  • Understanding the different types of human error
  • Human Error related workplace and job task causation factors
  • Human failures in the causes of accidents/incidents
  • Define human error and prevention objectives

Unit 2: Human Error Analysis Factors:

  • Managing Rule-Breaking situations (Violations)
  • Human behavior patterns leading to human errors
  • Cultural behavior and sensory and perception
  • Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors
  • The different types of human errors and prevention options

Unit 3: Observation Methods for Unsafe Acts and Conditions:

  • Using the Dupont ‘STOP’ on-site safety observation tool for
    • Observing Substandard Practices and behavior
    • Observing Substandard Conditions
  • Using ‘Job Safety Analysis’ to identify and assesses types of human errors
  • Identify human errors of presented accident scenario

Unit 4: Human Error Analysis Techniques:

  • Analyzing site operations human error situations
  • Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique
  • Human error observation and prevention options
  • Options and Solutions for preventing human errors
  • Using Fault Tree Analysis method to analyze human errors

Unit 5: Human Error Analysis & Prevention – Getting Started:

  • Identifying and categorizing human errors in the workplace
  • Considering Human factors when analyzing incidents and accidents
  • Review of Human factors in existing work methods and procedures
  • Human error analysis within the health and safety management system
  • Checklist for observing human errors in the workplace


UAE (Dubai)
19/12/2021 - 23/12/2021
Euro 2500
UAE (Dubai)
18/4/2021 - 22/4/2021
Euro 2500
UAE (Dubai)
12/9/2021 - 16/9/2021
Euro 2500
Egypt (Cairo)
4/7/2021 - 8/7/2021
Euro 2500
Egypt (Cairo)
28/3/2021 - 1/4/2021
Euro 2500
Egypt (Cairo)
5/12/2021 - 9/12/2021
Euro 2500
Morocco (Casablanca)
5/12/2021 - 9/12/2021
Euro 2500
Jordan (Amman)
20/6/2021 - 24/6/2021
Euro 2500
Jordan (Amman)
18/7/2021 - 22/7/2021
Euro 2500
UK (London)
30/8/2021 - 3/9/2021
Euro 4500
UK (London)
12/4/2021 - 16/4/2021
Euro 4500
UK (London)
13/9/2021 - 17/9/2021
Euro 4500
Egypt (Sharm El-Sheikh)
31/10/2021 - 4/11/2021
Euro 2500
Egypt (Sharm El-Sheikh)
11/4/2021 - 15/4/2021
Euro 2500
Malaysia (Kuala Lumpur)
28/3/2021 - 1/4/2021
Euro 3500
Malaysia (Kuala Lumpur)
5/9/2021 - 9/9/2021
Euro 3500
Malaysia (Kuala Lumpur)
23/5/2021 - 27/5/2021
Euro 3500
Turkey (Istanbul)
13/6/2021 - 17/6/2021
Euro 3000
Turkey (Istanbul)
25/7/2021 - 29/7/2021
Euro 3000
Turkey (Istanbul)
21/11/2021 - 25/11/2021
Euro 3000
France (Paris)
8/3/2021 - 12/3/2021
Euro 4500
France (Paris)
16/8/2021 - 20/8/2021
Euro 4500
Switzerland (Geneva)
1/11/2021 - 5/11/2021
Euro 4500
Spain (Barcelona)
26/7/2021 - 30/7/2021
Euro 4500
Spain (Barcelona)
22/11/2021 - 26/11/2021
Euro 4500
Italy (Rome)
27/12/2021 - 31/12/2021
Euro 4500
Manama (Bahrain)
12/12/2021 - 16/12/2021
Euro 2500
Oman(Muscat)
29/8/2021 - 2/9/2021
Euro 2500
Kuwait (Kuwait)
25/7/2021 - 29/7/2021
Euro 2500
Spain (madrid)
17/5/2021 - 21/5/2021
Euro 4500
Spain (madrid)
13/12/2021 - 17/12/2021
Euro 4500
Singapore (Singapore)
26/7/2021 - 30/7/2021
Euro 4500
Netherlands (Amsterdam)
5/4/2021 - 9/4/2021
Euro 4500
Netherlands (Amsterdam)
13/12/2021 - 17/12/2021
Euro 4500
Germany (Munich)
6/9/2021 - 10/9/2021
Euro 4500
Online
21/3/2021 - 25/3/2021
Euro 1250
Online
20/6/2021 - 24/6/2021
Euro 1250
Online
10/10/2021 - 14/10/2021
Euro 1250
Online
29/8/2021 - 2/9/2021
Euro 1250