Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802


Manufacturing Excellence


Building Operational Excellence into the Process Industry has been designed to explain the main factors of operational excellence and how to build them into a coherent improvement program for the process industry. The latest tools and techniques are introduced and explained with a minimum of jargon so that delegates can see how to use them in their situation.

Targeted Groups:

  • Operations Professionals
  • Process Professionals
  • Reliability & Maintenance Professionals
  • Safety Professionals
  • Other professionals involved in process improvement

Conference Objectives:

  • Describe how to apply the total quality management (TQM) approach to drive quality excellence within your organization
  • Analyze manufacturing systems against best practices, acquiring relevant techniques in setting up a world-class quality system
  • Discuss the various frameworks, standards, models and techniques that will enable you to build a productive and cost-efficient manufacturing system
  • Evaluate and eliminate non-value activities that hinders process and material flow in manufacturing processes
  • Identify all the various dimensions and principles of quality management
  • Explain various concepts and techniques required for problem-solving and process improvement

Conference Content:

Unit 1: Operational Excellence Fundamentals

  • Operational Excellence: Finding Hidden Opportunities in Your Organization
  • Problem Solving & Root Cause Analysis
  • Introduction to Waste Reduction
  • Standard Work & Process Mapping

Unit 2: Operational Excellence Core Tools

  • Principles of Lean Manufacturing Workshop with Simulation
  • Value Stream Management
  • Problem Solving & Root Cause Analysis
  • Workplace Organization (5S) & Visual Management
  • Changeover Reduction
  • Total Productive Maintenance
  • Error Proofing
  • Effective Kaizen Events
  • Cellular Manufacturing

Unit 3: Quality System Fundamentals

  • Quality System Executive
  • Quality System Fundamentals for the Non-Quality Professional
  • Quality Management System Internal Auditor
  • ISO 9001-2015
  • AS9100 rev D
  • IATF 16949-2016
  • ISO 13485-2016

Unit 4: Quality Management System Core Tools

  • Advanced Product Quality Planning
  • Production Part Approval Process
  • Process Failure Mode & Effects Analysis
  • Measurement System Analysis
  • Statistical Process Control

Unit 5: Quality Inspector/Technician

  • Problem Solving & Root Cause Analysis
  • Introduction to Statistics and Process Control
  • Metrology and Gage Repeatability and Reproducibility

Manufacturing Excellence (C15369)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.

Istanbul Office (Turkey) +905395991206

London (UK) +447481362802

Amman (Jordan) +962785666966