9 - 13 Aug 2020
Process industries are extremely competitive. There are significant pressures to reduced costs whilst continuously improving the quality of service to customers. In order to compete successfully, 24-hours operations must achieve the highest possible standards at all times.
For a facility to operate safely and efficiently 24/7, it is necessary to apply shift working. However, a multiple-shift operation poses a challenge because of the potential for disconnects caused by the fact that the personnel are changing every few hours. This can result in a significantly increased risk of incidents together with operational problems such as reduced throughput and increased levels of waste. Operating multiple shifts can be like running several different companies at the same time. Each change of shift brings a new team of people with different skills, attitudes, and objectives.
What is needed is a detailed understanding of all of the issues that shift working creates. This will then allow strategies to be developed to ensure that performance can be maintained at the highest levels at all times.
At the end of this course the participants will be able to: