Change Management: Towards Anchoring a Unique Organizational Culture

Introduction:

This Culture & Change Management training course focuses on vital areas of modern Human Resource Management HRM. It is a unique seminar that addresses core HR issues in a critical and evaluative way. This course also provides a theoretical background, guidelines on best practice, and skills development in organizational development processes, all from an HR perspective.

Targeted Groups:

• Professionals and Supervisors who wish to enhance their competencies in change management
• Those who received their training in past years and need to be brought up to date with best practice in Change Management
• Those who have joined an HR or Personnel Department in past few years but who have no formal HR Training
• HRM personnel who need to stay up-to-date on current practices and trends in change management and organizational development
• Anyone involved in Strategic Management
• Those who would benefit from an understanding of the HR role and function.

Course Objectives:

At the end of this course the participants will be able to:

• Design a suitable change management model in their workplace
• Understand organizational culture
• Identifying change management practices that may be culture-bound
• Develop practical skills in Organisational Development (OD)
• Understand performance management in a multi-cultural environment
• Understand Strategic HRM approaches (SHRM)
• Describe best practice in working with employees with problems

Targeted Competencies:

• Performance Management in a multi-cultural setting
• Organisational Development (OD)
• Work Psychology
• The Difference between Change Management and Managing Change
• Methodology & Application
• An Understanding of Workplace Culture and Change
• Leadership and Change

Course Content:
Unit 1: Understanding Human Psychology and Its Impact on Change Management:

• What is Human Psychology?
• Understanding Yourself
• Developing Self-awareness, Trust, and Communication
• How Attitudes are formed?
• Motivation at Workplace and What Drives People to be Motivated
• The Key Drivers of Change
• The Need for Change Management

Unit 2: Approaches to Organizational Change:

• Where do you start with Organizational Change?
• Anticipated Reaction to Change
• What are typically the things which are required to Change?
• Define the Scale of Organizational Change
• Approaches to Organizational Change
• Steps required to Implement Change
• How to Sustain Change?
• What is the impact of Appreciative Inquiry on Change Management?
• Organizational Alignment around the Change

Unit 3: Change Management and Change Leadership:

• Difference between Change Management and Change LeadershipWhat is an Organizational Culture?
• How Does an organizational Culture Developed?
• Leadership and Culture in Change Management
• Change Management and Emotional Intelligence impact on Organization Performance
• The Key Components of Emotional Intelligence Link to Leadership
• Emotional Quotient (EQ) vs. Intelligence Quotient (IQ)

Unit 4: Organisational Development (OD)

• What is Organisational Development?
• Introduction to Performance Management Tool Namely the Balanced Scorecard
• Defining Strategy and How to Translate It into Action and Execution
• SWOT and PESTEL Analysis
• Barriers and Success Factors to Strategy Execution – Culture, Leadership and Human Factors
• Building a Strategy Focused Organisation (SFO)
• Introduction to Strategy Maps

Unit 5: Refreezing and Creating a new Cultural  Status Quo:

• Understanding What is culture and How it is formulated.
• Hofstede's cultural dimensions theory
• Understanding organizational culture.
• Steps towards developing organizational culture.
• Enhancing and Anchoring the new culture.