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Business Information Technology Planning, Deployment & Management

Strategic Management of Information Systems




Introduction:

A management information system (MIS) is a computer-based information system that produces routine reports and often allows online access to current and historical information needed by managers mainly at the middle and first-line levels.

Researchers treat MIS as a broad concept including all of the organization systems that support the functional areas of the organization.

Targeted Groups:

  • Managers who wish to participate in information systems (IS) decisions.
  • Current and future managers who wish to be introduced to the broader implications of the impact of IS.
  • Contemporary managers who need to know about their organization’s capabilities and uses of information

Course Objectives:

At the end of this course the participants will be able to:

  • Understand the Information Systems Strategy Triangle framework for the alignment of IS and the business.
  • Understand the four components of IS architecture: hardware, software, networks, and data.
  • Learn about the business of IT.
  • Explore the IS organization, funding models, portfolios, and monitoring options.
  • Learn about the governance of IS resources.
  • Learn about business intelligence, knowledge management, and analytics
  • Understand how the companies manage knowledge using business analytics

Targeted Competencies:

  • Management skills
  • Strategic thinking
  • Implementing the visions
  • IT portfolio management
  • Business intelligence
  • Big data

Course Content:
Unit 1: Linking Systems to Strategy and the Organisation:

  • Overview of business strategy frameworks
  • Organizational strategies
  • Social business lens: building a social business strategy
  • Overview of information systems strategy

Unit 2: Information Systems Strategy: Architecture and Infrastructure:

  • From vision to implementation
  • Architectural principles
  • Enterprise architecture
  • Virtualization and cloud computing
  • Social business lens

Unit 3: Cost Recovery of Information Systems:

  • Organizing to respond to business demand: a maturity model
  • What a manager can expect from the IT organization
  • Chief Information Officer
  • Social business lens: community management
  • Building a business case
  • IT portfolio management
  • Valuing IT investments
  • Monitoring IT investments

Unit 4: Governance of the Information Systems Organisation:

  • IT governance
  • IT governance and security
  • The consumerization of technology
  • Decision-making mechanisms
  • Governance frameworks for control decisions

Unit 5: Business Analytics and Knowledge Management:

  • Knowledge management processes
  • Business intelligence
  • Components of business analytics
  • Big data
  • Social analytics
  • Social graphs