Strategic Management of Information Systems

Introduction:

A management information system (MIS) is a computer-based information system that produces routine reports and often allows online access to current and historical information needed by managers mainly at the middle and first-line levels.

Researchers treat MIS as a broad concept including all of the organization systems that support the functional areas of the organization.

Targeted Groups:

• Managers who wish to participate in information systems (IS) decisions.
• Current and future managers who wish to be introduced to the broader implications of the impact of IS.
• Contemporary managers who need to know about their organization’s capabilities and uses of information

Course Objectives:

At the end of this course the participants will be able to:

• Understand the Information Systems Strategy Triangle framework for the alignment of IS and the business.
• Understand the four components of IS architecture: hardware, software, networks, and data.
• Learn about the business of IT.
• Explore the IS organization, funding models, portfolios, and monitoring options.
• Learn about the governance of IS resources.
• Learn about business intelligence, knowledge management, and analytics
• Understand how the companies manage knowledge using business analytics

Targeted Competencies:

• Management skills
• Strategic thinking
• Implementing the visions
• IT portfolio management
• Business intelligence
• Big data

Course Content:
Unit 1: Linking Systems to Strategy and the Organisation:

• Overview of business strategy frameworks
• Organizational strategies
• Social business lens: building a social business strategy
• Overview of information systems strategy

Unit 2: Information Systems Strategy: Architecture and Infrastructure:

• From vision to implementation
• Architectural principles
• Enterprise architecture
• Virtualization and cloud computing
• Social business lens

Unit 3: Cost Recovery of Information Systems:

• Organizing to respond to business demand: a maturity model
• What a manager can expect from the IT organization
• Chief Information Officer
• Social business lens: community management
• Building a business case
• IT portfolio management
• Valuing IT investments
• Monitoring IT investments

Unit 4: Governance of the Information Systems Organisation:

• IT governance
• IT governance and security
• The consumerization of technology
• Decision-making mechanisms
• Governance frameworks for control decisions

Unit 5: Business Analytics and Knowledge Management:

• Knowledge management processes
• Business intelligence
• Components of business analytics
• Big data
• Social analytics
• Social graphs