Management & Leadership Training Courses


Business Process Outsourcing (BPO) Course

Introduction:

Review the fast-growing business trend known as Business Process Outsourcing (BPO). Explore how BPO business process outsourcing has become a familiar and powerful strategy that many businesses use globally. Become a valued member of your business by learning the benefits and advantages of implementing outsourcing processes and techniques and how they help increase a company's flexibility and productivity.

The Business Process Outsourcing (BPO) course provides comprehensive training on BPO business process outsourcing, covering critical aspects of BPO management and industry practices. This certification course equips participants with the skills and knowledge required to excel in the BPO sector.

Targeted Groups:

  • Top management.
  • Head of departments.
  • Managers.
  • Strategic planning department.

Course Objectives:

At the end of this BPO business process outsourcing course, the participants will be able to:

  • Learn the essential concepts, tools, and uses of Business Process Outsourcing.
  • Learn about the benefits of implementing Business Process Outsourcing processes in your workplace.
  • Examine Business Process Management.
  • Review offshore outsourcing.

Targeted Competencies:

At the end of this BPO business process outsourcing training, the participant's competencies will:

  • Moving toward Globalization.
  • Introduction to Outsourcing.
  • Offshoring.
  • Introduction to BPO.
  • Business Process.
  • Business Process Management.

Understanding BPO Business Process Outsourcing:

In this BPO business process outsourcing training, participants understand BPO, its definition, and its role in the business world. The curriculum delves into business process outsourcing solutions and management strategies, exploring the advantages and benefits of outsourcing processes to specialized providers.

Students will learn about the business process outsourcing industry, including its trends, challenges, and opportunities. The BPO Business Process Outsourcing course covers various BPO models, definitions of business process outsourcing, and the importance of BPO in modern enterprises.

Course Content:

Unit 1: Move Towards Globalization:

  • Definitions of Globalization.
  • History of Globalization.
  • Measuring Globalization.
  • Effects of Globalization.
  • Jobs Produced in Globalization.
  • Critics About Globalization.

Unit 2: Introduction to Outsourcing:

  • Reasons to Outsource.
  • Management and the Corporation.
  • Qualifications of Outsourcers.
  • Labor and Government.
  • Definition of Legal Process Outsourcing.
  • Definition of Legal Process Outsourcing.

Unit 3: Offshoring:

  • Definition of Offshoring.
  • Offshoring Terminology.
  • Focus and Strategy of Offshoring.
  • Intellectual Property.
  • Debate About Offshoring.
  • Concerns About Offshoring.

Unit 4: Introduction to Business Process Outsourcing:

  • Benefits of Business Process Outsourcing.
  • Limitations and Threats of Business Process Outsourcing.
  • Website Management Outsourcing.
  • Recruitment Process Outsourcing.

Unit 5: Business Process:

  • History and Other Definitions of Business Process.
  • Four Improvement Areas.
  • Business Process Definition Metamodel.
  • Business Process Mapping.
  • Communication Enables Business Process.

Unit 6: Business Process Management:

  • Definition of Business Process Management.
  • Business Process Management Lifecycle.
  • Business Process Management Technology.
  • Value Process Management.
  • Human Interaction Management.

Conclusion:

Upon completing this BPO certification course, individuals will receive a BPO certificate, validating their expertise in outsourcing business processes.

This BPO business process outsourcing certification enhances career prospects and opens doors to roles in BPO management and related fields.

This BPO Business Process Outsourcing course is an ideal choice if you want to understand the dynamics of the BPO industry and advance your career in outsourcing.


Rome (Italy)
22 - 26 Jul 2024
4900 Euro
London (UK)
22 - 26 Jul 2024
5200 Euro
Milan (Italy)
05 - 09 Aug 2024
4900 Euro
Amsterdam (Netherlands)
12 - 16 Aug 2024
4900 Euro
Geneva (Switzerland)
19 - 23 Aug 2024
5500 Euro
Dubai (UAE)
25 - 29 Aug 2024
3900 Euro
Vienna (Austria)
26 - 30 Aug 2024
4900 Euro
Amman (Jordan)
01 - 05 Sep 2024
2900 Euro
Paris (France)
09 - 13 Sep 2024
4900 Euro
Kuala Lumpur (Malaysia)
15 - 19 Sep 2024
3900 Euro
Sharm El-Sheikh (Egypt)
15 - 19 Sep 2024
3500 Euro
Dubai (UAE)
15 - 19 Sep 2024
3900 Euro
Istanbul (Turkey)
13 - 17 Oct 2024
4200 Euro
London (UK)
14 - 18 Oct 2024
5200 Euro
Online
27 - 31 Oct 2024
1500 Euro
Lisbon (Portugal)
28 Oct - 01 Nov 2024
4900 Euro
Cairo (Egypt)
24 - 28 Nov 2024
3000 Euro
Barcelona (Spain)
25 - 29 Nov 2024
4900 Euro
Madrid (Spain)
02 - 06 Dec 2024
4900 Euro
Manama (Bahrain)
08 - 12 Dec 2024
3900 Euro
Boston (USA)
09 - 13 Dec 2024
5500 Euro
London (UK)
27 - 31 Jan 2025
5200 Euro
Madrid (Spain)
10 - 14 Feb 2025
4900 Euro
Dubai (UAE)
16 - 20 Feb 2025
3900 Euro
Vienna (Austria)
03 - 07 Mar 2025
4900 Euro
Sharm El-Sheikh (Egypt)
09 - 13 Mar 2025
3500 Euro
Istanbul (Turkey)
09 - 13 Mar 2025
4200 Euro
Online
09 - 13 Mar 2025
1500 Euro
Manama (Bahrain)
09 - 13 Mar 2025
3900 Euro
Munich (Germany)
10 - 14 Mar 2025
4900 Euro
Amman (Jordan)
16 - 20 Mar 2025
2900 Euro
Cairo (Egypt)
23 - 20 Mar 2025
3000 Euro
Kuala Lumpur (Malaysia)
23 - 20 Mar 2025
3900 Euro
Amsterdam (Netherlands)
24 - 20 Mar 2025
4900 Euro
Brussels (Belgium)
07 - 20 Apr 2025
4500 Euro
Barcelona (Spain)
14 - 20 Apr 2025
4900 Euro
Rome (Italy)
28 Apr - 20 May 2025
4900 Euro
Kuala Lumpur (Malaysia)
04 - 20 May 2025
3900 Euro
Cairo (Egypt)
04 - 20 May 2025
3000 Euro
Barcelona (Spain)
05 - 20 May 2025
4900 Euro

Management & Leadership Training Courses
Business Process Outsourcing (BPO) Course (ML)

 

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.