Management & Leadership Seminars

Business & Management Performance Improvement Skills



Program Overview

In this program you will learn about...
This training program provides you an Opportunity to Learn and gain expertise in "How to Improve your Organization/Department/Section Performance!" - Most of the Skills and Expertise provided by Top-Management Consultants for a huge fee…   
This program emphasizes meeting and exceeding internal and external customer expectations. By successfully doing this you will have turned your organization or department into a centre of customer excellence.
A central theme of this program is how to manage-by-fact and avoid reliance on Management by Gut-feeling. The first part will focus on understanding the critical processes going on in your organization and identifying the problem areas for management attention. The second part will focus on developing performance improvement strategies and methodologies relating to the issues discussed in the first part.
This program is intended for a whole range of professionals - Management Analysts, Management Auditors, Department Supervisors and Managers, Engineers, Promising Future Managers, and, Practicing Management Consultants.
Helping You Manage-By-Facts
Not Management-by-Gut-Feeling!!

Program Content

  • How this Program Can do Wonders for You and Your Department.
  • Methodologies Technologies
    • Best Industry Practices
    • Latest Tools and Techniques
    • Management Systems

This Program has two parts:-

  • The first two weeks will focus on understanding the critical processes going on in your organization and identifying the problem areas for management attention.
  • The third week will focus on developing performance improvement strategies and methodologies relating to the issues discussed in the first two weeks.

First Two Week Program Content
How you can apply Management-by-Facts and Management-by-Measurement to the following main management concerns in any forward looking organization:

  • Business Partners including Suppliers, Contractors, Associates...
  • Business Strategy
  • Corporate Image
  • Corporate Work Culture
  • Customer Satisfaction
  • Information Technology Security
  • Leadership Skills of Managers and Executives
  • Performance of Logistics Unit
  • Performance of Utility Departments
  • Pollution and Environment Control
  • Productivity
  • Service Units – Performance
  • Technology Resource Deployment
  • Wasted Resources

Third Week Program Content

  • Methodology for formulating Business Strategies?
  • Formulating Strategies for:-
  • Building Corporate Work Culture
  • Environment Improvement
  • Focused Improvement of Quality of Output or Performance
  • Improving "Service" Unit Performance
  • Improving Corporate Image
  • Improving Customer Satisfaction
  • Improving Skills of Managers and Executives
  • Logistics Effectiveness Improvement
  • Productivity Improvement in the Departments/Business Units
  • Protection of Mission Critical Information Technology Units

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