Industrial Maintenance, Inspection, Testing & Corrosion Courses

Creating Maintenance Excellence


Leading industrial organizations are moving away from reactive (“fix-it-when-it-breaks”) maintenance into predictive and preventive maintenance (“anticipating, sophisticated maintenance planning, and fix-it-before-it-breaks”) as part of a life cycle focused Asset Management approach. This evolution to Maintenance Excellence requires well-planned and executed actions on several fronts. Although maintenance planning plays a critical role within the overall physical asset management processes, many organizations are still struggling to get it implemented properly and reap the benefits that it brings.

Maintenance Excellence provides great opportunities to optimize the performance of your assets and maintenance processes to achieve maximum Return On Investment (ROI). By understanding the fundamental process behind maintenance planning and by reducing costs and downtime through advanced maintenance management, while achieving high levels of safety and quality you will be able to get the best out of your assets.

This course in Creating Maintenance Excellence introduces participants to creating Maintenance Excellence. It demonstrates both the background to several methodologies, and its practical application to achieve the best bottom-line results

Targeted Groups:

  • All Professionals involved in Maintenance Management
  • Professionals involved in Work Planning & Control (planners, planning engineers)
  • Maintenance Supervisors
  • Maintenance Engineers
  • Maintenance Team Leaders and Managers
  • Operations Team Leaders and Managers

Course Objectives:

At the end of this course the participants will be able to:

  • Understand the basic principles of Asset Management as a framework for managing and optimizing maintenance
  • Identify common maintenance Key Performance Indicators (KPIs) and develop the maintenance department scorecard
  • Assess the organizational Asset Management maturity and develop a roadmap for improvement
  • Examine the organizational and managerial considerations for highly effective Risk-Based Maintenance
  • Understand Life Cycle Management and the way Systems Engineering and RAMS could support this
  • Determine the Life Cycle Costs of an asset
  • Demonstrate the latest concepts and techniques with regard to Predictive and Smart Maintenance
  • Set up master data to support asset maintenance
  • Facilitate the development and implementation of programmed maintenance
  • Develop task plans and procedures that meet safety, quality and efficiency criteria
  • Initiate the acquisition of logistics to enable execution of backlog work
  • Compile a work schedule for a forthcoming period in consultation with stakeholders
  • Produce performance indicator based reports that expose problem areas

Targeted Competencies:

  • Asset Management: a business-like approach to maintenance management
  • Using KPI’s and the balanced scorecard to measure performance
  • Assessing Asset Management maturity and determine the roadmap for improvement
  • Understanding risk and an introduction to a Risk-Based Maintenance approach
  • Life Cycle Management with aspects like Systems Engineering and RAMS requirements
  • Life Cycle Costing
  • The latest concepts and techniques of Predictive and Smart Maintenance
  • The building blocks of an efficient planning function
  • A fast track programmed maintenance development process
  • Planning work for quality and efficiency
  • Scheduling work in a manner that ensures the continuity of operations
  • Gaining the commitment of operations to the maintenance plan and schedule
  • Generating performance indicators that pinpoint problems and opportunities
  • Eliminating equipment defects through detection, disclosure, planning, scheduling and execution

Course Content:
Unit 1: Introduction to Asset Management – A Framework for Managing and Optimizing Maintenance:

  • Asset Management as a Business Process
  • Asset Management Landscape Model
  • Strategy Framework
  • Line of Sight
  • Asset Management Policy, Asset Management Strategy
  • (Strategic) Asset Management Plan
  • The Position of Maintenance Management
  • Asset Management Roles on Strategic, Tactical and Operational Level
  • ISO 550000 – The International Standard on Asset Management

Unit 2: Assessing Asset Management Maturity as A Basis for Maintenance Improvement:

  • Measuring Performance
  • Leading & Lagging Indicators – KPI – Dashboards
  • Assessments & Benchmarking against International Standards
  • Asset Management Maturity Assessments
  • Asset Management Workbench (ISO 55000 Gap Analysis)
  • SAM-assessment (ISO 55000 Self-assessment)
  • Determine the Roadmap for Maintenance Improvement
  • The Business Case for Asset Management Improvement – Cost / Benefit Thinking
  • Implementation Aspects

Unit 3: Managing Asset Risks – Risk-Based Maintenance (RBM)

  • Not every failure is important - the basic principles of risk
  • Risk on business level
  • Risk matrix, risk register
  • Risk on asset level
  • Failure behavior of systems
  • Choosing the appropriate maintenance tasks for your assets with a Risk-Based approach

Unit 4: Life Cycle Management:

  • Life Cycle Management
  • The Life Cycle of An Asset
  • Demand Forecasting
  • Creation & Acquisition of Assets
  • Systems Engineering Approach
  • RAMS Requirements – Methodologies
  • Life Cycle Costing (LCC)
  • Disposal and/or Replacement - Life Time Extension (Asset Rationalisation)

Unit 5: Smart Maintenance:

  • Understanding Principles of Predictive Maintenance (PdM)
  • What PdM Technologies to Apply? – A short overview of relevant PdM technologies
  • Smart Maintenance – Measuring Asset Performance with Modern Data Technology
  • Data Analysis Aspects
  • Optimization Aspects – Optimizing the Maintenance Strategy
  • Using Decision Support Tools

Unit 6: The Building Blocks of a Modern Maintenance Management System:

  • The ‘Asset Healthcare Model’
  • Asset Master Data
  • Organisation Master Data
  • Maintenance Logistics Planning

Unit 7: Programmed Maintenance Development and Planning:

  • Criticality Grading
  • Failure Modes and Effects Analysis
  • Programmed Task Selection Criteria and Tools
  • CMMS Task Plans and Work Orders
  • Corrective Maintenance Task Procedures

Unit 8: Work Management:

  • Work Management Process Model
  • Defect Reporting and Notifications
  • Backlog Control
  • Capacity Planning and Resourcing
  • Schedule with Consensus of Stakeholders

Unit 9: Shutdown and Turnaround Management:

  • Network Planning and Critical Path Scheduling
  • Resource Profile
  • Resource Leveling and Balancing to Optimise the Schedule and Resource Profile
  • Shutdown and Turnaround Progress Tracking and Control

Unit 10: Performance Management:

  • Setting-up Performance Indicators and Data Sources
  • Work Management Performance Indicators
  • Asset Maintenance Effectiveness Performance Indicators
  • Cost Control Performance Indicators
  • Planning Performance Indicators

Industrial Maintenance, Inspection, Testing & Corrosion Courses
Creating Maintenance Excellence (O)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.