: Mercury Training Center
: Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802

Management Analysis & Operational Auditing

Business Process Reengineering


Introduction:

Business process analysis and modeling is an essential component of Business Process Redesign (BPR) as well as other business process improvement initiatives such as reengineering, systems development, quality management, and continuous process improvement. In this course, the participants will acquire the knowledge and skills to analyze and accurately model business processes at the enterprise level as well as the detailed workflow level.

Participants will learn the Integration Definition for Process Modeling (IDEF0) method and the Business Process Diagram notation. These are open modeling standards that are used by many leading business process modeling tools. They are easy to understand and can be applied to all aspects of business process innovation. These methods facilitate rigorous analysis, creative thinking, and the development of information technology systems

Targeted Groups:

  • Business and Systems Analysts
  • Information Technology Professionals
  • Business Process Redesign Specialists
  • BPM Project Leaders
  • BPM Project Team Members
  • Quality Specialists
  • Process Owners
  • Business Professionals

Course Objectives:

At the end of this course the participants will be able to:

  • Analyze the process dimension of the business
  • Define the scope of a business process accurately
  • Develop an enterprise-level business process model
  • Capture and map the details of an existing business process using a model
  • Build an integrated model of a defined business process showing its levels of detail
  • Obtain the information necessary to build a business process model
  • Identify business process improvement opportunities using a model

Targeted Competencies:

  • Process-centered organizational culture
  • Manage business processes effectively
  • Analyzing the business process performance
  • Obtaining the right information to build business process models
  • Effectively applying best-practice business process modeling techniques
  • Implementing business process improvements to achieve breakthrough results

Course Content:

Unit 1: Understanding Business Processes:

  • The horizontal organization versus the vertical organization
  • Types of business processes
  • Identifying and naming business processes
  • Defining business process scope
  • How to analyze the components of a business process
  • Mapping and modeling business processes – basic concepts
  • Practical analysis work

Unit 2: Developing Business Process Models using Business Process Modelling Notation (BPMN)

  • The core BPMN elements
  • Modeling business process activities
  • Describing business process events
  • Representing detailed branching and joining logic
  • Identifying business process patterns
  • Modeling process resources
  • Practical business process modeling work

Unit 3: Advanced Business Process Modelling using BPMN:

  • Using the BPMN extended element set
  • Modeling business process sub-processes
  • Business process event types
  • Representing resources using pools and lanes
  • Message flows and default flows
  • Modeling business process exceptions
  • Describing process activity attributes
  • Advanced business process modeling work

Unit 4: Modelling Processes Using the Integration Definition for Process Modelling (IDEF0)

  • Business process architecture
  • The business process classification framework
  • The IDEF0 modeling method
  • Modeling activities and objects
  • The five IDEF0 diagram types
  • Building the top-level diagram
  • Developing decomposition diagrams
  • Practical business process modeling work using IDEF0

Unit 5: Improving Business Processes Using Models:

  • Analyzing existing business processes
  • Eliciting process customer requirements
  • Measuring business process performance
  • The two stages of business process improvement
  • Moving from as-is to to-be models
  • Simulating business processes
  • Implementing business process changes
  • Choosing the right modeling tool


Jordan (Amman)
12/12/2021 - 16/12/2021
Euro 2500
Oman(Muscat)
12/12/2021 - 16/12/2021
Euro 2500
Spain (Barcelona)
13/12/2021 - 17/12/2021
Euro 4500
Italy (Rome)
13/12/2021 - 17/12/2021
Euro 4500
Turkey (Istanbul)
26/12/2021 - 30/12/2021
Euro 3000
UK (London)
27/12/2021 - 31/12/2021
Euro 4500
Germany (Munich)
27/12/2021 - 31/12/2021
Euro 4500
Online
16/1/2022 - 20/1/2022
Euro 1250
Turkey (Istanbul)
23/1/2022 - 27/1/2022
Euro 3000
Greece (Athens)
24/1/2022 - 28/1/2022
Euro 4500
Spain (madrid)
7/2/2022 - 11/2/2022
Euro 4500
UK (London)
21/2/2022 - 25/2/2022
Euro 4500
Egypt (Cairo)
27/2/2022 - 3/3/2022
Euro 2500
Jordan (Amman)
6/3/2022 - 10/3/2022
Euro 2500
France (Paris)
7/3/2022 - 11/3/2022
Euro 4500
UAE (Dubai)
13/3/2022 - 17/3/2022
Euro 3700
Ukraine (Kyiv)
21/3/2022 - 25/3/2022
Euro 3500
UAE (Dubai)
10/4/2022 - 14/4/2022
Euro 3700
Egypt (Sharm El-Sheikh)
10/4/2022 - 14/4/2022
Euro 2500
Malaysia (Kuala Lumpur)
10/4/2022 - 14/4/2022
Euro 3500
Online
17/4/2022 - 21/4/2022
Euro 1250
Spain (Barcelona)
2/5/2022 - 6/5/2022
Euro 4500
Turkey (Istanbul)
8/5/2022 - 12/5/2022
Euro 3000
Spain (Barcelona)
23/5/2022 - 27/5/2022
Euro 4500
Egypt (Cairo)
12/6/2022 - 16/6/2022
Euro 2500
Manama (Bahrain)
19/6/2022 - 23/6/2022
Euro 2500
Kuwait (Kuwait)
26/6/2022 - 30/6/2022
Euro 2500
Italy (Rome)
27/6/2022 - 1/7/2022
Euro 4500
UK (London)
4/7/2022 - 8/7/2022
Euro 4500
Netherlands (Amsterdam)
4/7/2022 - 8/7/2022
Euro 4500
Online
10/7/2022 - 14/7/2022
Euro 1250
France (Paris)
18/7/2022 - 22/7/2022
Euro 4500
Netherlands (Amsterdam)
8/8/2022 - 12/8/2022
Euro 4500
Canada (Toronto)
15/8/2022 - 19/8/2022
Euro 5000
Malaysia (Kuala Lumpur)
21/8/2022 - 25/8/2022
Euro 3500
Singapore (Singapore)
22/8/2022 - 26/8/2022
Euro 4500
Morocco (Casablanca)
29/8/2022 - 2/9/2022
Euro 2500
Malaysia (Kuala Lumpur)
4/9/2022 - 8/9/2022
Euro 3500
Spain (Barcelona)
5/9/2022 - 9/9/2022
Euro 4500
UK (London)
19/9/2022 - 23/9/2022
Euro 4500
Spain (madrid)
19/9/2022 - 23/9/2022
Euro 4500
UAE (Dubai)
25/9/2022 - 29/9/2022
Euro 3700
Turkey (Istanbul)
25/9/2022 - 29/9/2022
Euro 3000
Oman(Muscat)
25/9/2022 - 29/9/2022
Euro 2500
Egypt (Sharm El-Sheikh)
2/10/2022 - 6/10/2022
Euro 2500
Egypt (Cairo)
9/10/2022 - 13/10/2022
Euro 2500
Online
23/10/2022 - 27/10/2022
Euro 1250
Germany (Munich)
24/10/2022 - 28/10/2022
Euro 4500
Egypt (Cairo)
6/11/2022 - 10/11/2022
Euro 2500
Switzerland (Geneva)
7/11/2022 - 11/11/2022
Euro 4500
UAE (Dubai)
13/11/2022 - 17/11/2022
Euro 3700
USA (Boston)
14/11/2022 - 18/11/2022
Euro 5000
Jordan (Amman)
27/11/2022 - 1/12/2022
Euro 2500