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Conferences

Managing Employee Performance, Behaviour & Attitudes


Introduction:

The key to understand and manage people efficiently is to know something about what makes people think. What determines individual behavior and motivation? This program looks at the underlying assumptions we make about human behavior and explains them. and how to apply this knowledge to understand how to make Performance management more effective and efficient.

Targeted Groups:

  • Supervisors
  • Team leaders
  • Employees interested to get new skills to improve their profile

Conference Objectives:

At the end of this conference the participants will be able to:

  • Understand the human behavior
  • Understand how the attitude affects behavior and motivation
  • Manage employee performance
  • Learn how to be more effective as a manager or supervisor
  • Get the best out of their people
  • Develop a clearer picture of their attitudes and behavior, and t
  • Improve their skills in practical performance management – such as appraisal, discipline and grievance
  • Achieve results that rely on interaction with other
  • Develop their confidence and interpersonal skills

Targeted Competencies:

  • Communication skills
  • Body language
  • Interpersonal relationship skills
  • Performance management
  • Self-development

Conference Content:
Unit 1: Performance and the Individual:

  • Psychological profiles - Jungian typology and understanding human behavior
  • How competency frameworks support performance management
  • Human behavior survey
  • The Iceberg model to understand behavior
  • Models of Performance Management
  • The JOHARI window

Unit 2: Managing Employee Performance:

  • Discipline, capability and grievance
  • Recognizing the difference between capability and conduct issues
  • The “rules of Natural Justice”
  • The purposes of discipline
  • Inefficiency and box markings
  • Models of motivation and behavior

Unit 3: The Assertiveness Model of Behaviour and Attitudes:

  • Identifying and recognizing the types of behavior:
  • Aggressive
  • Indirectly aggressive
  • Passive (aggressive)
  • Assertive
  • Communication skills
  • Being proactive with people

Unit 4: Exercises with Behaviour and Attitudes:

  • Managing performance
  • The Performance Appraisal Interview
  • Discipline and grievance case studies and examples
  • Dealing with discipline and Grievance cases
  • Case studies – real stories explored and developed

Unit 5: Attitudes and Attitudes to Self:

  • The Behaviour mirror diagnostic tool
  • Social styles
  • Behavior model


UAE (Dubai)
24/10/2021 - 28/10/2021
Euro 2500
UAE (Dubai)
20/6/2021 - 24/6/2021
Euro 2500
UAE (Dubai)
22/8/2021 - 26/8/2021
Euro 2500
Egypt (Cairo)
7/2/2021 - 11/2/2021
Euro 2500
Egypt (Cairo)
17/10/2021 - 21/10/2021
Euro 2500
Egypt (Cairo)
15/8/2021 - 19/8/2021
Euro 2500
Morocco (Casablanca)
5/12/2021 - 9/12/2021
Euro 2500
Jordan (Amman)
21/3/2021 - 25/3/2021
Euro 2500
Jordan (Amman)
12/12/2021 - 16/12/2021
Euro 2500
UK (London)
1/11/2021 - 5/11/2021
Euro 4500
UK (London)
24/5/2021 - 28/5/2021
Euro 4500
Egypt (Sharm El-Sheikh)
29/8/2021 - 2/9/2021
Euro 2500
Egypt (Sharm El-Sheikh)
28/2/2021 - 4/3/2021
Euro 2500
Malaysia (Kuala Lumpur)
14/2/2021 - 18/2/2021
Euro 3500
Malaysia (Kuala Lumpur)
10/10/2021 - 14/10/2021
Euro 3500
Malaysia (Kuala Lumpur)
15/8/2021 - 19/8/2021
Euro 3500
Turkey (Istanbul)
11/4/2021 - 15/4/2021
Euro 3000
Turkey (Istanbul)
10/10/2021 - 14/10/2021
Euro 3000
Turkey (Istanbul)
28/11/2021 - 2/12/2021
Euro 3000
France (Paris)
22/3/2021 - 26/3/2021
Euro 4500
France (Paris)
26/7/2021 - 30/7/2021
Euro 4500
Spain (Barcelona)
31/5/2021 - 4/6/2021
Euro 4500
Spain (Barcelona)
22/3/2021 - 26/3/2021
Euro 4500
Spain (Barcelona)
6/12/2021 - 10/12/2021
Euro 4500
Italy (Rome)
11/10/2021 - 15/10/2021
Euro 4500
Italy (Rome)
24/5/2021 - 28/5/2021
Euro 4500
Manama (Bahrain)
7/11/2021 - 11/11/2021
Euro 2500
Manama (Bahrain)
27/6/2021 - 1/7/2021
Euro 2500
Oman(Muscat)
12/9/2021 - 16/9/2021
Euro 2500
Kuwait (Kuwait)
16/5/2021 - 20/5/2021
Euro 2500
Spain (madrid)
13/12/2021 - 17/12/2021
Euro 4500
Spain (madrid)
10/5/2021 - 14/5/2021
Euro 4500
Singapore (Singapore)
21/6/2021 - 25/6/2021
Euro 4500
USA (Boston)
2/8/2021 - 6/8/2021
Euro 5000
Netherlands (Amsterdam)
28/6/2021 - 2/7/2021
Euro 4500
Netherlands (Amsterdam)
20/12/2021 - 24/12/2021
Euro 4500
Canada (Toronto)
23/8/2021 - 27/8/2021
Euro 5000
Germany (Munich)
14/6/2021 - 18/6/2021
Euro 4500
Online
22/8/2021 - 26/8/2021
Euro 1250
Online
14/3/2021 - 18/3/2021
Euro 1250
Online
24/10/2021 - 28/10/2021
Euro 1250
Online
4/7/2021 - 8/7/2021
Euro 1250