HRM ,Training Seminars

Professional Diploma in Soft Skills Training (Certified Soft Skills Trainer)


Soft Skills are the need of the hour and are recognized as the most essential skills for greater success in personal, professional and social lives. This has opened a world of opportunities for both soft skills trainers and organizations.

Professional Diploma in Soft Skills Training has been created to encompass the great depth and detail that goes to infuse the entire framework of soft skills.

The key elements of the curriculum, including subject matter knowledge and a train the trainer section are listed below:

Soft Skills Training Topics:

The delegate must cover and complete 6 modules of the below soft skills topics:

  • Communication Skills.
  • Negotiation Skills.
  • Conflict Resolution.
  • Successful Planning, Organizing and Control Training.
  • Time Management.
  • Client Orientation and Relationship Management.
  • Teambuilding and Teamwork.
  • Problem Solving.
  • Presentation Skills.
  • Decision-Making.
  • Dealing with Difficult People.
  • Train the Trainer.


  • Proven record that the applicant has attended a training design course and/or train the trainer course (certificate to be submitted to:
  • Proven record that the applicant has at least 2 years of experience in delivering training.

What do you get:

  • Mercury Accredited Soft Skills Trainer Certification – Certified Soft Skills Trainer.
  • Trainer Guide.
  • Student workbook.
  • Slide deck.
  • Listening skills evaluation assessment..
  • Bonus activities.
  • Training supporting documents: evaluation forms, certificate templates, program outline.
  • Review games.

Training Methodology:

  • There are detailed presentations from a role model expert trainer supporting each of the topics together with interactive sessions of discussion.
  • Coaching and one-to-one sessions on the chosen topics.
  • There will also be many practical sessions where delegate have the opportunity to practice and learn by experience.

How to be Certified:

  • Attend 6 training/coaching sessions with 6 different modules at your choice.
  • Submit a web-based assignment within 8 weeks after attending the classroom training.

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