Introduction
A process-improvement system called Lean Six Sigma speeds up work, boosts productivity, and lowers or eliminates variance. In the corporate sector, customer competition is escalating, endangering business earnings. Also, as the flow of information grows and the running expenses within businesses rise, consumer expectations are changing quickly. It is more important than ever to achieve process excellence. The Yellow Belt program emphasizes the need of implementing Lean Six Sigma for the ongoing development of a number of sectors. The course covers the fundamental ideas of Lean Six Sigma and is intended for those who are new to it.
Course Objectives
- Recognize the fundamental ideas of Six Sigma Yellow Belt.
- Recognize the importance of Six Sigma to a company.
- Recognize the Six Sigma Yellow Belt tools and methods used to enhance efficiency, customer satisfaction, and processes.
Targeted Groups
- Those who are dedicated to process improvement
- Anyone interested in learning more about the Six Sigma technique
- Those who want to work in the field of process improvement
Unit 1: Introduction to Quality
- Definition of quality
- History of quality
- Benefits of quality systems
- Meet the ISO 9000 family
- Cost of poor quality
- Evolution of quality management
- Quality management principles and Six Sigma
- Quality maturity ladder
Unit 2: Definitions of Six Sigma
- Definition of Six Sigma and the meaning of sigma
- History of Six Sigma
- Benefits of Six Sigma for organizations
- Savings from Six Sigma
- Six Sigma as an improvement strategy
- Six Sigma in customer service
- Translating the Voice of Customer (VOC) to Critical to Quality (CTQ)
- Quality function deployment
Unit 3: Implementing Six Sigma
- The methodology
- The DMAIC stages (define, measure, analyze, improve and control)
- Project selection
- Problem statement write up
- Roles of green belts and black belts
- Six Sigma and Lean
Unit 4: Statistical Analysis in Six Sigma
- Sigma as a metric for quality
- Sources of variation in operations
- Calculation of process capability and sigma level
- The commute example
- Software to support analysis
Unit 5: Problem-solving Tools in Six Sigma
- Six Sigma toolbox
- Histogram
- Run charts
- Control charts
- Scatter diagrams
- Pareto charts
- Cause and effect diagrams
- Why-why and how-how diagrams
- Process mapping
- The turtle diagram
Unit 6: Deployment of Six Sigma
- Guidelines for selecting Six Sigma projects
- Characteristics of a successful Six Sigma project
- Leadership and employee Involvement
- Corporate commitment: 10 questions for leaders
