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Quality Management Courses

Lean Six Sigma Black Belt


The Certified Six Sigma Black Belt is a specialist who can describe the theories and principles of Six Sigma as well as the supporting framework and equipment. A Black Belt should show team leadership, comprehend team dynamics, and delegate tasks to team members.
According to Six Sigma principles, black belts have a full grasp of every component of the define, measure, analyze, improve, and control (DMAIC) model. They are able to use certain technologies, recognize non-value-added components and operations, and have a basic understanding of lean enterprise ideas.

Targeted Groups

Six Sigma Green Belt People who desire to learn everything there is to know about Six Sigma and Lean techniques and who hope to manage Six Sigma projects as a Lean Six Sigma Black Belt.

Course Objectives:

Those who successfully complete the course will be eligible to:

  • Knowledge of the define, measure, analyze, improve, and control (DMAIC) paradigm as it relates to the Six Sigma principle.
  • possess a working grasp of lean enterprise principles.
  • Determine the components and actions that bring little value.
  • Employ certain tools.
  • Possess a Black Belt in Six Sigma

Course Content

Unit 1: Introduction

  • What is Six Sigma? Input/Output (X and Y) Relationship 
  • Six Sigma and Lean Enterprise 
  • Defects Per Million Opportunities Metric (DPMO) 
  • Success Stories 
  • Six Sigma History 
  • DMAIC Process 
  • Thought Process Mapping 
  • Six Sigma Organizational Structure 
  • Role of the Black Belt 
  • Exercises and Quiz 

Unit 2: Define I – Prioritize

  • Process Thinking
  • Process Mapping
  • Flow Charts, Value-Added Flow Charts, Deployment Flow Charts
  • Spaghetti Diagrams
  • Value Stream Mapping (Takt Time, Line Balancing)
  • Balanced Scorecard
  • Pareto Chart
  • Project Selection
  • Project Charter
  • Project Tracking – Gantt Chart
  • Stakeholder Analysis
  • Exercises and Quiz 

Unit 3: Define II – Voice of the Customer

  • Customer Satisfaction & Kano Model Sample Surveys
  • Survey Construction
  • Margin of Error 
  • Affinity Diagrams
  • CTQC Tree Diagrams, Critical to Quality Characteristics (CTQCs)
  • Setting Specifications
  • Quality Function Deployment
  • Operational Definition
  • Exercises and Quiz 

Unit 4: Measure I

  • Variable and Attribute Data
  • Sampling Plan
  • Measurement System Analysis
  • Data Collection – Check Sheet
  • Benchmarking
  • Baseline DPMO & Sigma Conversion
  • Rolled Throughput Yield
  • Exercises and Quiz 

Unit 5: Measure II

  • Trend Chart
  • Histograms
  • Measuring Process Variability
  • Statistical Process Control
  • Rational Subgrouping
  • X and Moving Range Control Charts Attribute Control Charts
  • X-bar and R Control Charts
  • Process Capability
  • Exercises and Quiz 

Unit 6: Analyze I – Potential Root Cause 

  • Cause and Effect Diagrams (Fishbone Charts) 
  • Five-Why, One-How 
  • FMEA 
  • Scatter Plots 
  • Regression and Correlation Analysis 
  • Multiple Regression 
  • Logistic Regression 
  • Exercises and Quiz 

Unit 7: Analyze II – Hypothesis Testing

  • Introduction to Hypothesis Testing 
  • Confidence Intervals and Hypothesis Testing 
  • Comparison of Two Treatments: Z-test, F-Test, t-test 
  • Comparison of Multiple Treatments – ANOVA, Chi-Square for Multiple Proportions 
  • Comparison of Variances – Chi-Square Test 
  • Non-parametric Testing 
  • Hy-Court TV TM Learning Lab 
  • Exercises and Quiz 

Unit 8: Analyze III – Design of Experiments

  • Introduction to Design of Experiments Single Factor Experiments
  • Full Factorial Experiments
  • Fractional Factorial Experiments 
  • General Factorial Experiments Experiment Simulations
  • Advanced Topics
  • Exercises and Quiz 

Unit 9: Improve

  • Design for Manufacturability/ Serviceability/Repairability (DFSS) 
  • Brainstorming
  • Continuous Flow (Little’s Law) Quick Changeovers
  • Implementing Work Cells
  • Theory of Constraints
  • Pull Scheduling
  • Narrowing the List of Ideas
  • FMEA
  • Error-proofing
  • Corrective Action Matrix
  • Piloting a Solution
  • System Dynamics
  • Exercises and Quiz 

Unit 10: Control

  • Control Plan
  • SPC Revisited
  • FMEA Revisited
  • Visual Control – 5-S
  • CHECK Process
  • Total Productive Maintenance
  • Best Practices – Integrating Success Exercises and Quiz 

Unit 11: Tools for Success

  • Leadership
  • Team Development
  • Leading Teams
  • Leading Change
  • Exercises and Quiz

Quality Management Courses
Lean Six Sigma Black Belt (QA15373)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.

Istanbul Office (Turkey) +905395991206

London (UK) +447481362802

Amman (Jordan) +962785666966