Mastering Human Resources Management Courses and HR Certifications

Advanced Emotional Intelligence


People with emotional intelligence are usually more successful in life. This is because they manage themselves better and they get along with other people much more easily compared to those who are easily emotionally stressed. Emotional excellence is characterized by the ability to understand and control their emotions, motivated to succeed in their endeavors, able to empathize and communicate effectively.

This course equips leaders with skills to help their teams deliver organizational goals. You will learn how to manage your soma (body), psycho (thoughts and feelings), and pneuma (the spiritual heart) to develop emotional excellence in your life. You will also develop skills to help your employees be open to new ideas and communicate effectively. If you’ve mastered this, you’ve mastered life.

Targeted Groups:

All leaders who want to create an emotionally excellent workplace that is productive

Course Objectives:

At the end of this course the participants will be able to:

  • Develop emotional excellence in yourself and in others
  • Create a work culture where employees feel they add value
  • Motivate employees effectively
  • Develop positive eustress in your life
  • Develop a healthy work-life balance
  • Nurture teamwork among your employees
  • Break communication barriers
  • Create positive relationships

Course Content:
Unit 1: Advanced Understanding of Emotional Intelligence and Emotional Excellence:

  • History of Emotional Intelligence
  • Emotional Intelligence (EI) Defined and Applied at Work
  • Emotional Intelligence Blueprint
  • Developing Optimism and Overcoming Pessimism
  • Validating Emotions in Ourselves and Others
  • Applying Emotional Excellence at Work

Unit 2: Understanding and Managing Emotional Stress, Anxiety & Depression:

  • Understanding Emotional Stress
  • Stressors On Our Lives
  • Anxiety and Depression
  • Recognizing Anxiety Disorders
  • Dealing with Post-traumatic Stress Disorder
  • Managing Depression

Unit 3: Understanding Human Development for Building a Healthy Self-esteem:

  • Understanding Healthy Human Development
  • Applying the Erikson’s Stages of Psychosocial Development
  • Improving Self-esteem
  • Understanding Our Inner Dialogue
  • The Power of Thought
  • Create What You Want

Unit 4: Emotionally Excellent Relational Skills:

  • Creating Positive Relationships
  • Growing Our Self-awareness
  • Breaking Communication Barriers
  • Applying Effective Communication Strategies
  • Frames of Reference
  • Creating Synergy in Teams

Unit 5: Emotional Excellence for Work-Life Balance:

  • Eustress and How It Affects Us
  • Building a Solid Foundation
  • Mental Strategies
  • Managing Distress at Work
  • Holistic Management of Negative Stress
  • Developing an Action Plan

Mastering Human Resources Management Courses and HR Certifications
Advanced Emotional Intelligence (HR)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.