Secretary & Office Management Courses - Executive Assistant Training


Advanced Office Management & Effective Administration Skills (Certified)

Introduction:

Managing an office has become increasingly sophisticated and requires advanced management professionalism. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and growth opportunities. This dynamic and in-depth course explores more advanced skills that can help an office manager work more confidently, creatively, and effectively.

This comprehensive, advanced office management and administration skills training program is designed for individuals seeking to develop their advanced office management and effective administration skills. Experienced professionals and those aspiring to elevate their capabilities will benefit from a certification that integrates office management solutions and administration skills.

Advanced Office Management and Effective Administration Skills Training:

We delve into office management and stretch beyond the basics to include advanced techniques and solutions suitable for the fast-paced and ever-changing corporate environment. The advanced office management and administration skills course provides office management training and hands-on practices for applying advanced office management skills.

Participants will engage in administration skills training to sharpen their advanced administrative skills. From decision-making frameworks to streamlined communication channels, every aspect of the day-to-day operations will be covered, ensuring participants emerge certified in advanced office management and administration skills.

Targeted Groups:

  • Office Managers.
  • Team Leaders.
  • Administrators.
  • Supervisors.
  • Secretaries.
  • Support Staff.

Course Objectives:

At the end of this advanced office management and administration skills course, the participants will be able to:

  • Manage time and prioritize their daily responsibilities to achieve maximum output.
  • Streamline their work practices and office environment.
  • Communicate effectively and assertively at all levels.
  • Manage business meetings efficiently.
  • Manage electronic records reports effectively.
  • Use project management skills to execute office tasks.
  • Manage filing and indexing with the most modern styles.
  • Use techniques to help them think creatively, solve problems, plan, and make decisions.

Targeted Competencies:

Upon the end of this advanced office management and administration skills training, the target competencies will be able to:

  • Organizing, planning, decision-making, and problem-solving skills.
  • Time Management, prioritizing, and productivity.
  • Task management.
  • Meeting management.
  • Information management.
  • Electronic records management.
  • Communication skills.

Course Content:

Unit 1: Office Planning and Organizing:

  • Welcome, Introduce, and introduce session aims and objectives.
  • Define an office and state the specific functions of an office
  • Office planning and layout.
  • The organizing: accessibilities, responsibilities, qualifications.
  • Attributes and Responsibilities of the office manager and his team.
  • Discussion Q&A.
  • Homework.

Unit 2: Filing and Indexing:

  • A quick review of the last session.
  • Homework solution.
  • Introducing session objectives.
  • Information resources and tools.
  • Filing and indexing.
  • Filing equipment.
  • Discussion Q&A.
  • Homework.

Unit 3: Electronic Records Management (ERM):

  • A quick review of the last session.
  • Homework solution.
  • Introducing session objectives.
  • ERM Business Drivers.
  • Capture, Metadata, and Classification.
  • Information Governance.
  • ERM Technology Solutions.
  • ERM Standards.
  • Discussion Q&A.
  • Homework.

Unit 4: Effective Communication and Time Management:

  • A quick review of the last session.
  • Homework solution.
  • Introducing session objectives.
  • Communication and its components.
  • Communication barriers.
  • 7 C’s of effective communication.
  • Nonverbal communication and body language.
  • Time management.
  • Discussion Q&A.
  • Homework.

Unit 5: Effective Administration Skills:

  • A quick review of the last session.
  • Homework solution.
  • Introduce session objectives.
  • Office management planning.
  • Office task management (using mind mapping and Gantt chart).
  • Problem-solving techniques.
  • Effective Meeting Management.
  • Working with more than one manager.
  • Discussion Q&A.
  • General review.
  • Close the session and thank the participants.
  • Grant certificates and Congratulate them.

Milan (Italy)
18 - 22 Nov 2024
5900 Euro
Manama (Bahrain)
01 - 05 Dec 2024
4500 Euro
Cairo (Egypt)
08 - 12 Dec 2024
3500 Euro
Munich (Germany)
09 - 13 Dec 2024
5300 Euro
Madrid (Spain)
16 - 20 Dec 2024
5300 Euro
Online
22 - 26 Dec 2024
1900 Euro
Lisbon (Portugal)
23 - 27 Dec 2024
5300 Euro
Dubai (UAE)
29 Dec 2024 - 02 Jan 2025
4400 Euro
Istanbul (Turkey)
29 Dec 2024 - 02 Jan 2025
4900 Euro
Vienna (Austria)
30 Dec 2024 - 03 Jan 2025
5500 Euro
Rome (Italy)
13 - 17 Jan 2025
5900 Euro
Barcelona (Spain)
20 - 24 Jan 2025
5300 Euro
Istanbul (Turkey)
02 - 06 Feb 2025
4900 Euro
Casablanca (Morocco)
17 - 21 Feb 2025
4000 Euro
Brussels (Belgium)
17 - 21 Feb 2025
5300 Euro
Vienna (Austria)
17 - 21 Feb 2025
5500 Euro
Amman (Jordan)
23 - 27 Feb 2025
3200 Euro
Kuala Lumpur (Malaysia)
23 - 27 Feb 2025
4400 Euro
Manama (Bahrain)
23 - 27 Feb 2025
4500 Euro
Cairo (Egypt)
02 - 06 Mar 2025
3500 Euro
Geneva (Switzerland)
03 - 07 Mar 2025
6500 Euro
Paris (France)
17 - 21 Mar 2025
5300 Euro
London (UK)
07 - 11 Apr 2025
5500 Euro
Online
20 - 24 Apr 2025
1900 Euro
Dubai (UAE)
04 - 08 May 2025
4400 Euro
Madrid (Spain)
09 - 13 Jun 2025
5300 Euro
Amsterdam (Netherlands)
16 - 20 Jun 2025
5300 Euro
Sharm El-Sheikh (Egypt)
22 - 26 Jun 2025
4500 Euro
Istanbul (Turkey)
29 Jun - 03 Jul 2025
4900 Euro
London (UK)
30 Jun - 04 Jul 2025
5500 Euro
Kuala Lumpur (Malaysia)
13 - 17 Jul 2025
4400 Euro
Online
13 - 17 Jul 2025
1900 Euro
Amsterdam (Netherlands)
14 - 18 Jul 2025
5300 Euro
Barcelona (Spain)
28 Jul - 01 Aug 2025
5300 Euro
Cairo (Egypt)
24 - 28 Aug 2025
3500 Euro
Amman (Jordan)
31 Aug - 04 Sep 2025
3200 Euro
Dubai (UAE)
21 - 25 Sep 2025
4400 Euro
Rome (Italy)
22 - 26 Sep 2025
5900 Euro
Kuala Lumpur (Malaysia)
28 Sep - 02 Oct 2025
4400 Euro
Barcelona (Spain)
29 Sep - 03 Oct 2025
5300 Euro

Secretary & Office Management Courses - Executive Assistant Training
Advanced Office Management & Effective Administration Skills (Certified) (SO)

 

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.