Secretary & Office Management Courses - Executive Assistant Training


Advanced Office Management & Effective Administration Skills (Certified)

Introduction:

Managing an office has become increasingly sophisticated and requires advanced management professionalism. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and growth opportunities. This dynamic and in-depth course explores more advanced skills that can help an office manager work more confidently, creatively, and effectively.

This comprehensive, advanced office management and administration skills training program is designed for individuals seeking to develop their advanced office management and effective administration skills. Experienced professionals and those aspiring to elevate their capabilities will benefit from a certification that integrates office management solutions and administration skills.

Advanced Office Management and Effective Administration Skills Training:

We delve into office management and stretch beyond the basics to include advanced techniques and solutions suitable for the fast-paced and ever-changing corporate environment. The advanced office management and administration skills course provides office management training and hands-on practices for applying advanced office management skills.

Participants will engage in administration skills training to sharpen their advanced administrative skills. From decision-making frameworks to streamlined communication channels, every aspect of the day-to-day operations will be covered, ensuring participants emerge certified in advanced office management and administration skills.

Targeted Groups:

  • Office Managers.
  • Team Leaders.
  • Administrators.
  • Supervisors.
  • Secretaries.
  • Support Staff.

Course Objectives:

At the end of this advanced office management and administration skills course, the participants will be able to:

  • Manage time and prioritize their daily responsibilities to achieve maximum output.
  • Streamline their work practices and office environment.
  • Communicate effectively and assertively at all levels.
  • Manage business meetings efficiently.
  • Manage electronic records reports effectively.
  • Use project management skills to execute office tasks.
  • Manage filing and indexing with the most modern styles.
  • Use techniques to help them think creatively, solve problems, plan, and make decisions.

Targeted Competencies:

Upon the end of this advanced office management and administration skills training, the target competencies will be able to:

  • Organizing, planning, decision-making, and problem-solving skills.
  • Time Management, prioritizing, and productivity.
  • Task management.
  • Meeting management.
  • Information management.
  • Electronic records management.
  • Communication skills.

Course Content:

Unit 1: Office Planning and Organizing:

  • Welcome, Introduce, and introduce session aims and objectives.
  • Define an office and state the specific functions of an office
  • Office planning and layout.
  • The organizing: accessibilities, responsibilities, qualifications.
  • Attributes and Responsibilities of the office manager and his team.
  • Discussion Q&A.
  • Homework.

Unit 2: Filing and Indexing:

  • A quick review of the last session.
  • Homework solution.
  • Introducing session objectives.
  • Information resources and tools.
  • Filing and indexing.
  • Filing equipment.
  • Discussion Q&A.
  • Homework.

Unit 3: Electronic Records Management (ERM):

  • A quick review of the last session.
  • Homework solution.
  • Introducing session objectives.
  • ERM Business Drivers.
  • Capture, Metadata, and Classification.
  • Information Governance.
  • ERM Technology Solutions.
  • ERM Standards.
  • Discussion Q&A.
  • Homework.

Unit 4: Effective Communication and Time Management:

  • A quick review of the last session.
  • Homework solution.
  • Introducing session objectives.
  • Communication and its components.
  • Communication barriers.
  • 7 C’s of effective communication.
  • Nonverbal communication and body language.
  • Time management.
  • Discussion Q&A.
  • Homework.

Unit 5: Effective Administration Skills:

  • A quick review of the last session.
  • Homework solution.
  • Introduce session objectives.
  • Office management planning.
  • Office task management (using mind mapping and Gantt chart).
  • Problem-solving techniques.
  • Effective Meeting Management.
  • Working with more than one manager.
  • Discussion Q&A.
  • General review.
  • Close the session and thank the participants.
  • Grant certificates and Congratulate them.

Online
14 - 18 Jul 2024
1500 Euro
Kuala Lumpur (Malaysia)
14 - 18 Jul 2024
3900 Euro
Amsterdam (Netherlands)
15 - 19 Jul 2024
4900 Euro
Barcelona (Spain)
29 Jul - 02 Aug 2024
4900 Euro
Cairo (Egypt)
25 - 29 Aug 2024
3000 Euro
Amman (Jordan)
01 - 05 Sep 2024
2900 Euro
Dubai (UAE)
22 - 26 Sep 2024
3900 Euro
Rome (Italy)
23 - 27 Sep 2024
4900 Euro
Kuala Lumpur (Malaysia)
29 Sep - 03 Oct 2024
3900 Euro
Barcelona (Spain)
30 Sep - 04 Oct 2024
4900 Euro
Istanbul (Turkey)
06 - 10 Oct 2024
4200 Euro
Sharm El-Sheikh (Egypt)
20 - 24 Oct 2024
3500 Euro
Paris (France)
21 - 25 Oct 2024
4900 Euro
London (UK)
04 - 08 Nov 2024
5200 Euro
Milan (Italy)
18 - 22 Nov 2024
4900 Euro
Boston (USA)
25 - 29 Nov 2024
5500 Euro
Manama (Bahrain)
01 - 05 Dec 2024
3900 Euro
Cairo (Egypt)
08 - 12 Dec 2024
3000 Euro
Munich (Germany)
09 - 13 Dec 2024
4900 Euro
Madrid (Spain)
16 - 20 Dec 2024
4900 Euro
Online
22 - 26 Dec 2024
1500 Euro
Lisbon (Portugal)
23 - 27 Dec 2024
4900 Euro
Istanbul (Turkey)
29 Dec 2024 - 02 Jan 2025
4200 Euro
Dubai (UAE)
29 Dec 2024 - 02 Jan 2025
3900 Euro
Vienna (Austria)
30 Dec 2024 - 03 Jan 2025
4900 Euro
Rome (Italy)
13 - 17 Jan 2025
4900 Euro
Barcelona (Spain)
20 - 24 Jan 2025
4900 Euro
Istanbul (Turkey)
02 - 06 Feb 2025
4200 Euro
Casablanca (Morocco)
17 - 21 Feb 2025
3000 Euro
Vienna (Austria)
17 - 21 Feb 2025
4900 Euro
Brussels (Belgium)
17 - 21 Feb 2025
4500 Euro
Amman (Jordan)
23 - 27 Feb 2025
2900 Euro
Kuala Lumpur (Malaysia)
23 - 27 Feb 2025
3900 Euro
Manama (Bahrain)
23 - 27 Feb 2025
3900 Euro
Cairo (Egypt)
02 - 06 Mar 2025
3000 Euro
Geneva (Switzerland)
03 - 07 Mar 2025
5500 Euro
Paris (France)
17 - 20 Mar 2025
4900 Euro
London (UK)
07 - 20 Apr 2025
5200 Euro
Online
20 - 20 Apr 2025
1500 Euro
Dubai (UAE)
04 - 20 May 2025
3900 Euro

Secretary & Office Management Courses - Executive Assistant Training
Advanced Office Management & Effective Administration Skills (Certified) (SO)

 

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.