Management & Leadership Seminars

Certified Manager in Quality and Organizational Excellence from the American Society for Quality



Course Objectives
At the end of the course, participants will be able to:

  • Review the most important information needed to prepare for the CMQ / OE test.
  • Implement the elements of the Knowledge Group (BOK) to intensify the preparation efforts.
  • Reframing the way of thinking in order to prepare for the answer established in the exam.
  • Answer training tests.

Target groups:

Individuals who wish to enhance their skills, knowledge and understanding of the CMQ / OE knowledge pool as a preparation for the ASQ® Certified Manager in Quality and Organizational Excellence.

Targeted competencies:

  • Improve quality and management.
  • Solving problems.
  • Organizational Leadership.
  • Team building.
  • Development and using strategy.
  • Operations management.
  • Measurement: assessment and metrics.
  • Training and development.
  • Manage employees and operations.
  • Communication.
  • Project management.
  • Quality systems models.

Content
Organizational leadership and team strategy development and its uses:

  • Leadership patterns.
  • Team building techniques.
  • Change management.

Develop and disseminate the Strategic Plan:

  • Strategic Planning Models.
  • Business Environment Analysis.
  • Dissemination of the strategic plan.
  • Measuring institutional performance.

Elements and methods of management:

  • Principles of administration.
  • Theories, patterns and tools of management.
  • Human Resource Management.
  • Financial management.
  • Risk Management.
  • Communication skills and abilities.
  • Project management.
  • Documentation of projects.
  • Quality system.
  • ISO and third-party standards.
  • Other quality methodologies.
  • Quality philosophies.

Quality Management Process Tools:

  • Seven traditional quality tools.
  • Process planning.
  • Process Analysis.
  • Innovation and creativity tools.
  • Lean Tools.
  • Theory of Constraints (TOC).
  • Use basic statistical.
  • Statistical analysis.
  • Process capacity.
  • Qualitative assessment.

Customer Focused Organizations:

  • Identify and divide customers.
  • Internal and external customers.
  • Customer needs and opinion.
  • Customer satisfaction and loyalty.
  • Basic customer service principles.

Supply chain management:

  • Selection of suppliers and means of communication.
  • Performance, supplier and development.
  • Certificate of supply, partnership and alliances.

Training and development:

  • Analyze and plan training needs.
  • Design and deliver training materials.
  • Effectiveness of training and evaluation.

UAE (Dubai)

From 29/3/2020 To 2/4/2020 Price: 2500$
From 7/6/2020 To 11/6/2020 Price: 2500$
From 12/7/2020 To 16/7/2020 Price: 2500$

Egypt (Cairo)

From 5/4/2020 To 9/4/2020 Price: 2500$
From 12/7/2020 To 16/7/2020 Price: 2500$

Morocco (Casablanca)

From 8/3/2020 To 12/3/2020 Price: 2500$

Jordan (Amman)

From 1/12/2019 To 5/12/2019 Price: 2500$
From 5/7/2020 To 9/7/2020 Price: 2500$
From 6/9/2020 To 10/9/2020 Price: 2500$

UK (London)

From 24/11/2019 To 28/11/2019 Price: 4500$
From 13/4/2020 To 17/4/2020 Price: 4500$
From 15/6/2020 To 19/6/2020 Price: 4500$

Egypt (Sharm El-Sheikh)

From 8/12/2019 To 12/12/2019 Price: 2500$
From 9/2/2020 To 13/2/2020 Price: 2500$
From 6/9/2020 To 10/9/2020 Price: 2500$

Malaysia (Kuala Lumpur)

From 19/1/2020 To 23/1/2020 Price: 3500$
From 7/6/2020 To 11/6/2020 Price: 3500$

Turkey (Istanbul)

From 17/11/2019 To 21/11/2019 Price: 3000$
From 16/2/2020 To 20/2/2020 Price: 3000$
From 24/5/2020 To 28/5/2020 Price: 3000$
From 26/7/2020 To 30/7/2020 Price: 3000$
From 25/10/2020 To 29/10/2020 Price: 3000$

France (Paris)

From 11/5/2020 To 15/5/2020 Price: 4500$
From 24/8/2020 To 28/8/2020 Price: 4500$

Switzerland (Geneva)

From 22/12/2019 To 26/12/2019 Price: 4500$
From 20/7/2020 To 24/7/2020 Price: 4500$

Spain (Barcelona)

From 20/4/2020 To 24/4/2020 Price: 4500$
From 18/5/2020 To 22/5/2020 Price: 4500$
From 28/9/2020 To 2/10/2020 Price: 4500$

Italy (Rome)

From 29/6/2020 To 3/7/2020 Price: 4500$

Manama (Bahrain)

From 19/4/2020 To 23/4/2020 Price: 2500$
From 18/10/2020 To 22/10/2020 Price: 2500$

Oman(Muscat)

From 18/10/2020 To 22/10/2020 Price: 2500$

Kuwait (Kuwait)

From 26/1/2020 To 30/1/2020 Price: 2500$
From 1/3/2020 To 5/3/2020 Price: 2500$

Spain (madrid)

From 2/3/2020 To 6/3/2020 Price: 4500$
From 13/7/2020 To 17/7/2020 Price: 4500$

USA (Boston)

From 11/10/2020 To 15/10/2020 Price: 5000$

Netherlands (Amsterdam)

From 24/11/2019 To 28/11/2019 Price: 4500$
From 6/4/2020 To 10/4/2020 Price: 4500$
From 20/7/2020 To 24/7/2020 Price: 4500$

Canada (Toronto)

From 20/7/2020 To 24/7/2020 Price: 5000$

Germany (Munich)

From 10/2/2020 To 14/2/2020 Price: 4500$

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