Efficient Tools for Highly Effective Managers Course

Introduction

This efficient tools for highly effective managers program aims to help managers and business owners use a holistic approach to attend to matters and improve their weaknesses, using activity-oriented and experiential learning environments.

You will gain the 10 tools for highly effective managers, including various practical and effective management tools and techniques designed to enhance time management, decision-making, and overall management effectiveness.

Targeted Groups

• Head of departments
• Managers at all managerial levels.
• Supervisors.
• In this efficient tools for highly effective managers course, employees are prepared to be promoted to a managerial or supervisory role.

Course Objectives

By the end of this efficient tools for highly effective managers course, you will be able to:

• Understand and develop skills necessary for new managers/supervisors.
• Learn the importance of managing strategic thinking.
• Learn how to set goals and plan effectively and efficiently.
• Develop the ability to establish a customer focus in management.
• Develop positive interpersonal techniques for better people relationships.
• Improve their ability to make higher-quality decisions.
• Apply concepts of team building, team performance, and motivation.
• Learn how to establish and maintain time management techniques.
• Understand the role of stakeholders and learn methods of stakeholder management.
• How do we develop productive communication techniques?
• Understand the importance of performance standards, goals, and objectives.
• Develop improvement plans to accomplish work and improve performance.

Targeted Competencies

• Leadership skills.
• Management skills.
• Strategic thinking.
• Time management.
• Delegating and empowering.
• Problem-solving.
• Decision making.
• Stress management.
• Benchmarking.

Course Content

Unit 1: Lead Your People

• Definition of a leader.
• Definition of a manager.
• Difference between a leader and a manager.
• Tomorrow's company versus yesterday's company.
• The leader of tomorrow's company.
• 6 leadership styles.
• Attributes of leaders.
• Leadership tension.

Unit 2: Think Strategically

• Strategic thinking defined.
• 4 Levels of strategic thinking.
• The strategy/operations relationship.
• Strategic thinking leads to strategic management.
• 3 Ws and 2 Hs.

Unit 3: Solve Problems & Make Effective Decisions

• 5 Key steps in decision-making.
• The "ADADA" model.
• Barriers to effective decision-making.
• The "Ishikawa" model in problem-solving.
• Man-method-material-machine.
• Basic steps and rules in problem-solving.

Unit 4: Manage Time

• Recording time.
• Analyzing time.
• Planning time.
• Managing your roles and not your time.
• The yearly planner.
• The weekly worksheet.
• The daily work plan.
• Tools to manage time effectively: interpreting how this effective tool for managing time can transform how you structure and utilize your workday.

Unit 5: Stay Stress-Free & Well

• Two types of stress.
• Signs of symptoms of anxiety.
• How to manage stress?
• Type A and type B personality.
• Managing your health.

Unit 6: Build Great Teams

• Actively building relationships.
• Encouraging and stimulating others.
• Wide range of incentives.
• Evaluating and enhancing people's capabilities.
• Respect for the views and actions of others.
• Sensitivity to the needs and feelings.
• Using power and authority.
• Setting objectives that are both achievable and challenging.
• Commitment to a specific course of action.
• Using a variety of techniques to promote morale and productivity.
• Communicating a vision.

Unit 7: Communicate & Interpersonal

• How should I communicate?
• Types of non-verbal communication.
• Communication skills.
• Presentation skills: 6 key steps.
• Do's and don'ts on delivery.

Unit 8: Delegate & Empower

• The difference between delegation and empowerment.
• Why delegation?
• Benefits of delegation.
• Reasons why people fail to delegate.
• Activities included in the delegation.
• A process for effective delegation.
• Why is empowerment important?
• Benefits of empowerment.
• How do we empower employees?
• Guidelines for implementing and improving empowerment.
• Specific techniques that can be used to designate a workforce.

Unit 9: Encourage Innovation & Creativity

• Can creativity be taught?
• Right brain and left brain thinking.
• How creative are you?
• 8 Steps to developing creative thinking skills.
• 10 Barriers to creativity.
• 12 Questions to spur the imagination.
• 8 Steps towards stimulating a creative environment.

Unit 10: Focus on Results through Your People

• Planning and prioritizing.
• Focus on objectives.
• Tackle problems and take advantage of opportunities.
• Set objectives in uncertain and complex situations.
• Focus personal attention on specific details.
• Striving for excellence.
• Actively seek to do things better.
• Use change as an opportunity for improvement.
• Establish and communicate high expectations.
• Set goals that are demanding of self and others.
• Benchmarking.