Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802

Management & Leadership Courses

Professional in Business Analysis (PBA)


Business Analysis is the planning, eliciting, analyzing, communication and management of the logical requirements of a business before a business information system is designed and built

Business analysis requires specialized knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements

Participants will gain knowledge of the best practices and methods for analyzing the enterprise, planning and monitoring business analysis activities, eliciting requirements, analyzing requirements, managing and communication requirements and assessing and validating business solutions

Targeted Groups:

  • Managers
  • Business analysts
  • HR Professionals
  • IT Professionals

Course Objectives:

At the end of this course the participants will be able to:

  • Understand the role of the Business Analyst
  • Plan business analysis activities
  • Analyze enterprise requirements
  • Understand how to manage and communicate requirements
  • Define the solution scope
  • Identify stakeholders
  • Elicit stakeholder requirements
  • Model the business dimensions
  • Write effective requirements
  • Manage and communicate requirements
  • Assess and validate the resulting business solutions.
  • Work effectively in a solutions development project
  • Have the ability to confidently elicit business requirements from business users and other stakeholders
  • Identify the essential requirements of the business at all levels
  • Communicate business requirements to stakeholders

Targeted Competencies:

  • Analysis thinking
  • Problem-solving
  • Planning effectively 

Course Content:

Unit 1: Introduction to Business Analysis:

  • The role of the Business Analyst
  • The Business Solutions Life Cycle (BSLC)
  • Selecting the right Business Analysis Techniques
  • The essentials of enterprise analysis
  • Developing a Business case
  • Defining Solution Scope

Unit 2: Analyzing Requirement:

  • Identifying system users and other stakeholders
  • The Architecture Framework
  • Introduction to Modelling Concepts
  • Modeling Data Requirements
  • Business Process Modelling for Business Analysis
  • Writing Requirements

Unit 3: Eliciting Requirements:

  • Interviewing Methods
  • Observing Business Activity
  • Using Questionnaires
  • Document Analysis and Observation
  • Workshop Facilitation Techniques

Unit 4: Managing and Communicating Requirements:

  • How to Manage Conflicts and Issues
  • Managing Requirements Change
  • Maintaining Solution Scope
  • Communicating Requirements to Stakeholders
  • Gaining Knowledge from Projects

Unit 5: Solution Assessment and Validation:

  • Assessing solutions that best fit the requirements
  • Identifying Gaps and Shortcoming
  • Determining Workarounds and Changes
  • Assessing the Performance of the Proposed Solution
  • Carrying out User Acceptance Testing

Management & Leadership Courses
Professional in Business Analysis (PBA) (ML1145)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.

Istanbul Office (Turkey) +905395991206

London (UK) +447481362802

Amman (Jordan) +962785666966