Secretary & Office Management Courses - Executive Assistant Training


The Senior Secretary Development Program

Introduction

The role of a senior secretary is pivotal, providing an essential bridge and fostering a dynamic partnership with senior management. Holding such a position requires understanding the complexities and pressures associated with management and the capacity to think in unison with the executive team.

This senior secretary development course heightened synchronicity is instrumental in bolstering performance, securing exemplary results, and earning the esteem of supervisors and the executive cadre.

Recognizing that you have already demonstrated these capabilities, the senior secretary development program is designed to refine and enhance your skills, ensuring that you continue to excel in this influential role.

Understanding the Role of a Senior Secretary

As a senior secretary, the intertwining of secretaryship and management studies becomes evident as it requires a robust set of office secretary skills.

This illustrious position goes beyond traditional administrative functions, encompassing responsibilities that influence the heart of executive operations.

Our senior secretary course is tailored to imbue participants with tactical and strategic insights necessary for navigating the intricacies of this high-level role.

Targeted Groups

  • Office managers.
  • Team leaders.
  • Administrators.
  • Secretaries.
  • Support staff.
  • Personal assistants (PAs).

Course Objectives

By the culmination of this senior secretary course, participants will be primed to:

  • Elevate the management of self, subordinates, colleagues, and superiors.
  • Hone the competencies and managerial facets of their position.
  • Amplify confidence, assertiveness, and communication prowess.
  • Skillfully navigate stress and pressure in a continually evolving work climate.
  • Decode personality traits and their impacts on interpersonal dynamics.
  • Formulate astute and productive decisions.
  • Forge stronger connections across a diverse range of professional contacts.
  • Negotiate with enhanced finesse and conviction.
  • Utilize a compendium of time management tools with adept precision.
  • Augment memory retention capabilities.
  • Ignite motivation within oneself and amongst colleagues.
  • Critically assess performance metrics to identify and seize opportunities for continual professional growth.

Targeted Competencies

  • Administrative acumen.
  • Mastery of time management.
  • Unwavering self-confidence.
  • Versatile communication skills.
  • Stress management strategies.
  • Innovative problem-solving.
  • Negotiation acumen.
  • Inspiring and motivating others.

Course Content

Unit 1: Defining and Developing the Role

  • Exploring the potent partnership between the Executive PA and management.
  • Dissecting the roles, responsibilities, and authority, dispelling biases and prejudice.
  • Identifying ways of broadening your role and creating opportunities to increase your responsibilities.
  • Expanding the scope and enhancing duties within your role.
  • Cultivating managerial skills and planning for progressive development.
  • Overcoming obstacles that impede success.
  • Insight into personal and others' personalities and related behaviors.

Unit 2: Effective Communication

  • Interacting with others and networking for success.
  • Getting yourself seen and heard.
  • Developing and advancing your relationship with your manager/director.
  • Improving your communication skills.
  • Negotiating, influencing, persuading, and delegating.
  • Individual, team, and group exercise on Consensus.

Unit 3: Developing Confidence

  • Embracing initiative and sound judgment.
  • Constructive approaches to declining requests.
  • Problem-solving and decision-making methodologies.
  • Understanding team dynamics and enhancing interpersonal interactions.
  • Video presentation skills.
  • Individual and team exercise on tantric and color blind.

Unit 4: Developing and Improving Key Skills

  • Boosting personal confidence and assertive communication.
  • Implementing practical time management strategies.
  • Concentrating, thinking, listening, and making decisions under pressure
  • Perfected focus under pressure and conflict management techniques.
  • Improving your memory.
  • Video conflict management.

Unit 5: Getting Results

  • Benefiting from essential motivation techniques.
  • Motivating yourself, your subordinates, and your boss
  • Achieving results through others.
  • Managing stress and pressure that comes with change and challenge.
  • Measuring your performance based on objectives, standards, and responsibilities set and achieved.
  • Preparing for your development.
  • Action planning.

Dubai (UAE)
09 - 13 Feb 2025
4400 Euro
Amsterdam (Netherlands)
10 - 14 Feb 2025
5300 Euro
Istanbul (Turkey)
16 - 20 Feb 2025
4900 Euro
Rome (Italy)
24 - 28 Feb 2025
5900 Euro
Paris (France)
03 - 07 Mar 2025
5300 Euro
Geneva (Switzerland)
10 - 14 Mar 2025
6500 Euro
Cairo (Egypt)
16 - 20 Mar 2025
3500 Euro
Barcelona (Spain)
24 - 28 Mar 2025
5300 Euro
Vienna (Austria)
24 - 28 Mar 2025
5500 Euro
Dubai (UAE)
30 Mar - 03 Apr 2025
4400 Euro
Manama (Bahrain)
30 Mar - 03 Apr 2025
4500 Euro
Brussels (Belgium)
31 Mar - 04 Apr 2025
5300 Euro
Barcelona (Spain)
07 - 11 Apr 2025
5300 Euro
Boston (USA)
07 - 11 Apr 2025
7200 Euro
Dubai (UAE)
08 - 12 Apr 2025
4400 Euro
London (UK)
14 - 18 Apr 2025
5500 Euro
Madrid (Spain)
14 - 18 Apr 2025
5300 Euro
Istanbul (Turkey)
20 - 24 Apr 2025
4900 Euro
Rome (Italy)
28 Apr - 02 May 2025
5900 Euro
Munich (Germany)
05 - 09 May 2025
5300 Euro
Dubai (UAE)
11 - 15 May 2025
4400 Euro
Kuala Lumpur (Malaysia)
11 - 15 May 2025
4400 Euro
Istanbul (Turkey)
11 - 15 May 2025
4900 Euro
Paris (France)
12 - 16 May 2025
5300 Euro
Amsterdam (Netherlands)
12 - 16 May 2025
5300 Euro
London (UK)
19 - 23 May 2025
5500 Euro
Cairo (Egypt)
25 - 29 May 2025
3500 Euro
Geneva (Switzerland)
26 - 30 May 2025
6500 Euro
Singapore (Singapore)
26 - 30 May 2025
6500 Euro
Barcelona (Spain)
02 - 06 Jun 2025
5300 Euro
Amman (Jordan)
08 - 12 Jun 2025
3200 Euro
Manama (Bahrain)
08 - 12 Jun 2025
4500 Euro
Madrid (Spain)
09 - 13 Jun 2025
5300 Euro
Brussels (Belgium)
09 - 13 Jun 2025
5300 Euro
Amman (Jordan)
15 - 19 Jun 2025
3200 Euro
Lisbon (Portugal)
16 - 20 Jun 2025
5300 Euro
Istanbul (Turkey)
20 - 24 Jun 2025
4900 Euro
Dubai (UAE)
29 Jun - 03 Jul 2025
4400 Euro
Cairo (Egypt)
29 Jun - 03 Jul 2025
3500 Euro
Sharm El-Sheikh (Egypt)
29 Jun - 03 Jul 2025
4500 Euro
London (UK)
07 - 11 Jul 2025
5500 Euro
Barcelona (Spain)
07 - 11 Jul 2025
5300 Euro
Madrid (Spain)
07 - 11 Jul 2025
5300 Euro
Rome (Italy)
14 - 18 Jul 2025
5900 Euro
Munich (Germany)
14 - 18 Jul 2025
5300 Euro
Kuala Lumpur (Malaysia)
27 - 31 Jul 2025
4400 Euro
Istanbul (Turkey)
03 - 07 Aug 2025
4900 Euro
Online
03 - 07 Aug 2025
1900 Euro
Lisbon (Portugal)
04 - 08 Aug 2025
5300 Euro
Boston (USA)
11 - 15 Aug 2025
7200 Euro

Secretary & Office Management Courses - Executive Assistant Training
The Senior Secretary Development Program (SO)

 

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.