Advanced Supervisory Skills - The Supervisor Development Program

Introduction:

This supervisory skills development course is designed for all those with the potential and capabilities to develop into supervisors, team leaders, and new managers.

Whether in a supervisory role or preparing for management responsibilities, this advanced supervisory skills course aims to enhance participants' supervisory training skills through a comprehensive training program that instills practical supervisory skills essential for successful supervisor skills.

Target Groups:

• Supervisors.
• Team leaders.
• Employees who are being prepared for supervisory development training.

Course Objectives:

By the end of this supervisory development training course, participants will be able to:

• Understand the true essence of supervision and articulate the definition and importance of a supervisor development program to others.
• Develop and refine essential supervisory skills and implement basic supervisory training techniques.
• Differentiate between supervisory and operational roles, enhancing their management and supervisory skills.
• Set clear objectives and monitor them proficiently, utilizing successful supervisor skills.
• Identify motivational drivers for themselves and others, adopting practices that foster motivation and practical supervisory leadership skills.
• Oversee performance management to deliver results, incorporating strategies from supervisory skills training courses.
• Employ various communication techniques to interact effectively with their team, ensuring impactful supervisory and leadership training.
• Delegate tasks strategically, enabling productivity and growth within the team.
• Empower themselves and their staff effectively through learned supervisor leadership training, aiming for successful corporate leadership.
• Recognize their sources of power and influence and utilize them to enhance leadership and supervisory skills.

Targeted Competencies:

• Leadership skills.
• Supervisory skills.
• Performance management.
• Effective communication skills.
• Empowerment and delegating abilities.
• Time management.
• Prioritization.

Course Content:

Unit 1: What Is A Supervisor?

• Should you be a supervisor?
• Determining the suitability for a supervisory role.
• Transitioning from individual contributor to supervisor.
• The distinction between doing and supervising.
• Pros and cons of the supervisory position.
• What are the skills of an effective supervisor?
• Identifying and developing practical supervisor training skills.
• Different ways to supervise the skills development of others.
• Supervisory methods and styles.
• Common mistakes to avoid in supervisory skills development.

Unit 2: Managing Performance - Getting Results

• Understanding Performance Management Characteristics.
• Introduction to Business Plan basics.
• How do you align yourself with the business plan for practical supervisory skills development?
• Assessing your current situation.
• Develop yourself and the business plan.
• Driving productivity through supervisory development training.
• The critical role of strategic goal setting in supervisory leadership skills.
• Five essentials for success and how to manage results proactively.
• Delegating effectively to enhance skills for a supervisor.
• Getting and managing results.
• How do we develop proactive management?
• Benefits and barriers to delegation.
• How, when, and to whom should we delegate?
• Getting it done right – instructing others.

Unit 3: Managing Performance – Problems And People

• What motivates me?
• What motivates others?
• What does motivation do?
• The 3 Major steps of motivation
• Identifying motivators and how motivation affects workplace performance.
• Exploring "Herzberg's" motivational theory
• How do we tailor motivation in supervisory roles?
• How do you manage conflict?
• Conflict management and working with diverse personalities.
• What to do when a problem arises?
• Effective listening and questioning skills as part of supervisory skills courses.

Unit 4: Managing Communication

• What is Communication?
• An exploration of communication at different levels.
• The importance of non-verbal communication.
• Factors that affect your communication.
• Communication chart
• Effective ways to communicate.
• Brain communication impact.
• Communication cycle.
• Delivering clear, concise messages.
• How to make an effective presentation?
• 9 Effective communication principles.
• Positive visual imaging.
• Good/bad relationships.
• Planning a Team meeting.
• How to be a decisive decision-maker?
• Improving your ability to make decisions.
• Verbal communication.
• Communication barriers and how to overcome them to ensure supervisory skills development.
• Team communications teachings.
• Running a team meeting.
• Choosing the right words.
• Communicating in writing.

Unit 5: Building Powerful Influence

• What constitutes personal empowerment and developing influence?
• Strategies for increasing personal power to improve supervisory skills.
• Developing your mind, attitude, appreciation, and character influence.
• The mind thinks of power.
• Know the impact of teleological thinking.
• Replacement principle.
• Building your power.
• Using your power.
• Building trust and believability: walking your talk.
• Ten essential qualities of a top supervisor.
• Personal development planning to maintain motivation and continue growing supervisory leadership skills.
• How to stay motivated?

In this advanced supervisory skills development program, the participants will engage in learning and provide a comprehensive and enhancing framework to stay motivated.