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Business Information Technology Planning, Deployment & Management

Creative Strategic IT Leadership




Introduction:

This course is designed to provide IT leaders and professionals with a set of transformational tools and techniques to help them maximize their own and their team’s creative potential. The starting point for this course is self-discovery; participants will work on the inside first and then focus outwards onto the world of business

Targeted Groups:

  • IT Team Leaders
  • IT Managers
  • IT Professionals from both Technical and Management Backgrounds
  • IT Operations Staff,
  • Networks/Systems and IT Projects staff
  • Technical Professionals

Course Objectives:

At the end of this course the participants will be able to:

  • Set out their leadership brand
  • Demonstrate innovative methods for harnessing others’ creative potential
  • Articulate a vision using multiple sensory representations
  • Communicate their vision in refreshing and engaging ways
  • Identify critical components of a strategically-aligned IT department
  • Apply value and performance measurement techniques
  • Develop meaningful recruitment and retention policies
  • Evaluate technology solutions, vendor selection and outsourcing

Targeted Competencies:

  • Creating and communicating an inspiring leadership vision
  • Defining IT strategy and set out techniques for leading an agile IT organization
  • Making good strategic management and technical decisions and leverages IT resources effectively.
  • The emphasis on the strategic importance of information services to the enterprise and their contribution as a critical partner in meeting business goals.
  • Identifying opportunities for new kinds of thinking and learning to challenge the givens without breaking the bonds
  • Improving the negotiation skills and overcome departmental and organizational obstacles to success

Course Content:

Unit 1: Creative Problem-Solving:

  • Leadership Reality Assessment
  • Leadership VS Management
  • Understanding Our Brain Function
  • Myths of Creativity
  • The limitations of the rational
  • Divergent approaches to problem-solving
  • Letting go of logic
  • Analogous thinking modes
  • Convergent and divergent modes

Unit 2: Overcoming Personal Blockers to Creativity:

  • Sigmoid Curve
  • Lifecycle Model
  • Continuous Improvement
  • Breakthrough step change
  • Self-awareness and the nature of the ego
  • Personal goal alignment
  • Adaption and innovation: personal preferences for creating meaning
  • Exploring attitudes to risk
  • Left- and right-brain thinking

Unit 3: Developing the Vision Creatively:

  • Six thinking hats
  • Using differing thinking styles
  • JoHari’s window
  • The business plan process & creating a vision
  • Harnessing the power of the team
  • Organizational culture and its influence on innovation
  • Letting go of the ego
  • Working with different creative preferences

Unit 4: Communicating the Vision Creatively:

  • The 7 Step Creative Process
  • Models of communication
  • Viral visioning
  • Authenticity and trust
  • Creativity tools, techniques & strategy
  • Letting go of the vision
  • Leading without directing
  • Possible leadership beliefs

Unit 5: From Ideas to Action: Creativity and Change:

  • Motivation
  • Hierarchy of Needs
  • Overcoming organizational barriers to creativity and change
  • Nurturing a learning environment
  • Is Money a motivator?
  • Personality Profiling
  • Building a creative consensus
  • Engaging stakeholders creatively
  • Influencing and motivating through change

Unit 6: Leading and Managing the IT Department:

  • Understand the challenges of the IT manager
  • How to value IT services
  • Communicate IT value to upper management, peers, and end-users.
  • Understand the responsibilities of the IT team leader.

Unit 7: Managing Technology:

  • Understand the Strategy for Managing Existing Technology
  • Know when to develop and adopt New Technologies
  • Be Aware of how to manage assets effectively.

Unit 8: Using Influence:

  • Understand the different types of influential power.
  • Be aware of the various influence strategies
  • Select the most effective influence strategy for the situation
  • Understanding negotiations, tactics, and techniques.
  • Use influence effectively to thrive as an IT manager

Unit 9: Strategic Decision Making:

  • Apply strategic decision making
  • Recognizing strategic decisions and initiatives.
  • Apply strategic decision making to vendor selection
  • Understand when to outsource

Unit 10: Developing the IT Strategic Plan and Budget:

  • Using the mission as an IT driver
  • Defining the customer profile
  • understanding the partnership model
  • Creating a strategic plan
  • Planning and budgeting issues

Unit 11: Managing IT Quality:

  • Understanding the importance of managing by process
  • Understand the definitions of quality
  • Applying maturity models
  • Using process management
  • Applying international standards

Unit 12: Building the IT Management Team:

  • Evaluating IT performance and metrics
  • Understanding delegation and motivation
  • Team building
  • Managing the management team and stakeholders.

Unit 12: IT Project Management:

  • The Importance of Project Management
  • Defining Project Manager talents and skills
  • Understanding the principles of Project Management

Unit 13: IT Performance Metrics:

  • Developing a measurement strategy
  • Creating a “Best Practices” based organization
  • Deploy metrics
  • Managing by facts and results
  • Integrate metrics into the strategic plan

Unit 14: Common Pitfalls and Lessons Learned:

  • Balancing technical and corporate requirements
  • Balancing tactical and strategic decisions
  • Evaluating new and existing technologies
  • Balancing management styles and culture