: Mercury Training Center
: Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802

Quality Management

Lean Six-Sigma Green Belt Certification Program


Introduction:

This high impact program skillfully trains the participant to become a Lean Six-Sigma Green Belt professionals. This course enhances professional core competencies in World-Class business processes. Additionally, participants are better qualified to increase operational effectiveness, engage employees, reduce operating expenses, improve industry reputation, and leverage business excellence. Customer value creation awareness is a prime element of this unique training initiative.

Targeted Groups:

  • Quality Assurance Professionals
  • Managers, Supervisors, and Professionals who wish to fully utilize Six Sigma approach in their organizations

Course Objectives:

At the end of this course the participants will be able to:

  • Enhance their understanding of the basic level Lean Six-Sigma process.
  • Learn to successfully deploy Six-Sigma into current business operations for effectiveness through teamwork.
  • Learn the basics of Lean Six-Sigma methodology, statistical analysis, and its analytical integration into the business process.
  • Learn to integrate the principles of Lean Six-Sigma to establish process control and minimize process variation, subsequently, reducing operational costs.
  • Develop their understanding of the skills and behaviors required to fully deploy Lean Six-Sigma into your organization.
  • Understand how to deploy the potential of Lean Six-Sigma as a strategic business tool.
  • Learn the basics of Lean Processing and Six-Sigma applications to focus on the reduction of operational costs.
  • Learn to maximize profits by reducing process variation and expanding operational control and stability.
  • Re-define their perception of “normal” to “excellent” with the skillful application of Lean Six-Sigma tools.

Targeted Competencies:

  • Deploying Six Sigma
  • Problem-solving skills
  • Critical thinking skills
  • Using applied statistics
  • Lean principles

Course Content:

Unit 1: Understanding The Strategic Power of Six-Sigma Methodology:

  • VOC, stakeholders & process owners, CTQ elements
  • The basis of Six-Sigma; history and development; Understanding DMAIC process
  • Strategic concepts & benefits of Benchmarking
  • Six-Sigma deployment: DMAIC Concept
  • Tollgate concept for Six-Sigma organizational functionality
  • The power of data analysis in organization effectiveness and clarification
  • Concepts of the Kano Analysis…three key elements of customer awareness
  • Six Sigma in action. Project charters…Six-Sigma project integration
  • The impact of lean process and Six Sigma, the perfect algorithm
  • “Do It Yourself Six-Sigma” The application of Project Templates
  • Defining Timelines and Deliverables…a clear project game plan
  • The focus on value creation in business processes
  • “Speed and Accuracy” Blending proven processing concepts
  • Quality function deployment (QFD) for business operations
  • Six Sigma as a Strategic Strategy and a Measurement of organizational quality
  • Data-driven decision making…removing subjectivity in business decisions
  • Key Metrics & Drivers for Organizational effectiveness market share
  • World-Class Transformation to enhance competitiveness
  • Kano analysis; three levels of customer responsiveness

Unit 2: Six-Sigma Deployment for Organization Effectiveness:

  • Calculation: The costs of poor quality: COPQ; Understanding ROI
  • Attribute and Continuous Data…recognizing the differences for application
  • Descriptive and Inferential statistics…knowing when to use what
  • Histograms. Measures of central tendency…normal statistical distributions
  • Normal Distributions, Standard Scores, Z tables
  • Student’s t-Tests, statistical degrees of freedom
  • Process Capability - voice of the process; central tendency of the data set
  • Statistical Mean, Median & Mode; Calculation of Sigma Failure Rates; DPMO
  • Microsoft Excel & Minitab Statistical Software Applications
  • Process Base Line; Data Collection Plan
  • Y= f x - Matrix; Identification of KPIV
  • Graphing Discrete & Continuous Data; software interface
  • Graphing Discrete & Continuous Data; software interface
  • Population & Sample data
  • Central Limit Theorem, confidence intervals
  • Hypothesis Testing for the mean, Type I & Type II Errors, alpha risks
  • Process Capability
  • Process Tolerance, Measures of Dispersion, central tendency, Cp & Cpk,
  • Statistical (natural process) Limits & Customer Specification Limits: LCL & UCL
  • Bivariate data analysis in Six-Sigma applications
  • Gauge R&R; Measurement Systems Analysis (MSA)

Unit 3: Concepts of Lean Processing:

  • History of Lean Manufacturing
  • Lean Analysis: transformation from current state to future state
  • Cycle Time Compression; improving process throughput
  • Supply Chain Acceleration
  • Value Stream Mapping; focus on value creation: value chain identification
  • Muda: Identifying Seven Types of Wastes
  • Muri: Work complexity & fatigue factors
  • Mura: Focus on Process Flow; Roll Throughput Yield RTY
  • 5S concepts for workplace organization & effectiveness
  • Visual controls, Poka Yoke concept; prevention/detection/mitigation
  • SMED Concepts to speed up processes
  • Team dynamics, Team conflict: (forming, storming, norming, performing)
  • SIPOC Diagrams; three levels of Process maps, flowcharts

Unit 4: Blending Lean Principles in Business Processes:

  • Standardized Work Applications to maximize efficiency and reduce variation
  • Batch & Queue VS Single element processing
  • Kanban Inventory operational systems
  • Understanding the Theory of Constraints
  • Total Productive Maintenance (TPM ) for operational costs reduction
  • The effective integration of RFID/bar codes
  • Employee Empowerment for organizational effectiveness/Kaizen interface *
  • Point of Use Supply
  • Quality at the Source
  • Green Process Integration
  • Six-Sigma project work/team dynamics and interaction
  • Cause & Effect Diagrams: Ishikawa/fishbone chart Analysis
  • FMEA Matrix applications for Six-Sigma; calculating the RPN
  • Production Balance: The Importance of TAKT Time Awareness
  • Project tools: Gantt charts, critical path method (CPM) & PERT evaluation
  • Brainstorming for Results, Pareto Analysis 80/20 Analysis*
  • Improving the Process for effectiveness; Lean process & Six-Sigma Integration
  • High-level Green Analysis
  • Ishikawa Diagrams, Brainstorming, Pareto 80/20
  • Brainstorm for Project Benefits…integration of team dynamics: the Five whys

Unit 5: Skillfully Applying the Tools of Six-Sigma for Success:

  • Tools to speed analysis…finding the root cause of variation
  • Measuring and tracking improvement; Establishing Process Baseline
  • Hold the line... standardization/optimization
  • Tools to prioritize improvement opportunities
  • Successful ways to define and mitigate failure modes
  • FMEA Diagrams in Action…how to identify process trouble spots
  • Project Closure; Control plans that WORK!
  • Continued workplace training...SOP for succession planning for success;
  • Innovative Six-Sigma deployment opportunities
  • SPC; Monitoring Systems, Locking the Learning
  • Control Chart Utilization; Juran, Deming, & Shewhart


Jordan (Amman)
5/12/2021 - 9/12/2021
Euro 2500
Malaysia (Kuala Lumpur)
5/12/2021 - 9/12/2021
Euro 3500
France (Paris)
6/12/2021 - 10/12/2021
Euro 4500
Singapore (Singapore)
6/12/2021 - 10/12/2021
Euro 4500
Netherlands (Amsterdam)
20/12/2021 - 24/12/2021
Euro 4500
Egypt (Sharm El-Sheikh)
26/12/2021 - 30/12/2021
Euro 2500
Malaysia (Kuala Lumpur)
2/1/2022 - 6/1/2022
Euro 3500
Switzerland (Geneva)
3/1/2022 - 7/1/2022
Euro 4500
Morocco (Casablanca)
24/1/2022 - 28/1/2022
Euro 2500
Egypt (Sharm El-Sheikh)
13/2/2022 - 17/2/2022
Euro 2500
Spain (Barcelona)
14/2/2022 - 18/2/2022
Euro 4500
Online
20/2/2022 - 24/2/2022
Euro 1250
Jordan (Amman)
27/2/2022 - 3/3/2022
Euro 2500
France (Paris)
14/3/2022 - 18/3/2022
Euro 4500
Ukraine (Kyiv)
14/3/2022 - 18/3/2022
Euro 3500
UAE (Dubai)
20/3/2022 - 24/3/2022
Euro 3700
Manama (Bahrain)
20/3/2022 - 24/3/2022
Euro 2500
Turkey (Istanbul)
27/3/2022 - 31/3/2022
Euro 3000
Egypt (Cairo)
3/4/2022 - 7/4/2022
Euro 2500
UAE (Dubai)
10/4/2022 - 14/4/2022
Euro 3700
UK (London)
25/4/2022 - 29/4/2022
Euro 4500
Egypt (Cairo)
8/5/2022 - 12/5/2022
Euro 2500
Kuwait (Kuwait)
8/5/2022 - 12/5/2022
Euro 2500
UK (London)
9/5/2022 - 13/5/2022
Euro 4500
Netherlands (Amsterdam)
9/5/2022 - 13/5/2022
Euro 4500
USA (Boston)
23/5/2022 - 27/5/2022
Euro 5000
Spain (madrid)
30/5/2022 - 3/6/2022
Euro 4500
Germany (Munich)
30/5/2022 - 3/6/2022
Euro 4500
Online
5/6/2022 - 9/6/2022
Euro 1250
Spain (Barcelona)
6/6/2022 - 10/6/2022
Euro 4500
Italy (Rome)
13/6/2022 - 17/6/2022
Euro 4500
Turkey (Istanbul)
26/6/2022 - 30/6/2022
Euro 3000
Singapore (Singapore)
11/7/2022 - 15/7/2022
Euro 4500
Online
17/7/2022 - 21/7/2022
Euro 1250
Spain (madrid)
18/7/2022 - 22/7/2022
Euro 4500
Malaysia (Kuala Lumpur)
31/7/2022 - 4/8/2022
Euro 3500
Greece (Athens)
15/8/2022 - 19/8/2022
Euro 4500
Egypt (Cairo)
28/8/2022 - 1/9/2022
Euro 2500
UK (London)
5/9/2022 - 9/9/2022
Euro 4500
Turkey (Istanbul)
11/9/2022 - 15/9/2022
Euro 3000
UAE (Dubai)
25/9/2022 - 29/9/2022
Euro 3700
Oman(Muscat)
2/10/2022 - 6/10/2022
Euro 2500
Italy (Rome)
10/10/2022 - 14/10/2022
Euro 4500
Turkey (Istanbul)
30/10/2022 - 3/11/2022
Euro 3000
France (Paris)
31/10/2022 - 4/11/2022
Euro 4500
UAE (Dubai)
6/11/2022 - 10/11/2022
Euro 3700
Egypt (Sharm El-Sheikh)
6/11/2022 - 10/11/2022
Euro 2500
Malaysia (Kuala Lumpur)
6/11/2022 - 10/11/2022
Euro 3500
Spain (Marbella)
7/11/2022 - 11/11/2022
Euro 4500
Egypt (Cairo)
20/11/2022 - 24/11/2022
Euro 2500
Manama (Bahrain)
27/11/2022 - 1/12/2022
Euro 2500