Achieving Leadership Excellence

Introduction:

This course focuses on the leader’s role in developing and motivating excellent teams. Rather than trying to define one ‘right’ way to lead, it will introduce a range of complementary approaches that participants will have the opportunity to practice, combine and adapt to suit their personal preferences and organizational needs.

By exploring the leadership role from many different perspectives, the seminar allows delegates to experiment with innovative ways to empower and enthuse their team and influence positively their organizational climate and culture. The benefits to the organization will be leaders better able to focus on organizational goals and better equipped to develop their team towards sustainable performance improvement.

Targeted Groups:

• Managers
• Supervisors & Team leaders
• Employees who are being prepared to be promoted to a managerial level

Course Objectives:

At the end of this course the participants will be able to:

• Study effective team operations
• Analyze effective communications strategies
• Understand how to give and receive effective feedback
• Consider tools for motivating and delegating
• Explore leadership styles
• Examine the construction of a learning environment
• Sharpene influencing skills
• Elevate communication skills
• Improve the utilization of leadership styles
• Increase the effectiveness in managing performance
• Get the greatest levels of personal productivity

Targeted Competencies:

• Performance management
• Leadership skills & strategies
• Decision making
• Communication skills
• Empowering & Delegating
• Coaching

Course Content:

Unit 1: The Empowering Tools of Leadership: Motivating and Delegating:

• Identifying the important factors in motivation
• Appreciating how different theories of motivation can be applied to the work setting
• Tailor motivational efforts to individual employees and different situation
• Identify the benefits and the barriers to delegation
• Identify the different delegation styles and understand the guidelines for on how and when to use them
• Evaluate employees and situations and determine the appropriate delegation style
• The difference between doing, leading, and managing

Unit 2: The Attributes and Characteristics of Successful leadership :

• Characteristics of highly effective leaders
• The difference between traditional and transformational leadership
• Using a flexible effective leadership styles
• Understanding a leadership mindset
• Effective leadership and emotional intelligence
• Practicing effective decision making
• How to build an effective, proactive team

Unit 3: Coaching for Top Quality Performance:

• Performance Appraisals to Performance Management – manager’s self-evaluation
• Managerial barriers to Effective Performance Appraisals
• How to assess an employee’s performance fairly – avoiding subjectivity and bias
• The benefits of on-going Performance Management
• Leadership/coaching behavior assessment
• Your leadership/coaching style – strengths and gaps
• Using performance management as a leadership strategy

Unit 4: How to Become an Environmental Change Agent:

• Defining a learning environment and its benefits
• Senge’s five learning disciplines
• Personal mastery – learning to expand our capacity to create the results we most desire
• Mental models – seeing how our internal pictures of the world shape our actions
• Shared vision – building a sense of commitment in a group
• Team learning – crating a thinking synergistic environment
• Systems thinking – a language for describing the forces that shape the behavior of systems

Unit 5: Building Effective Communication Skills:

• Identifying the importance of effective interpersonal communication for the leadership role
• Building trust and believability: behaviors vs. intentions
• Perception and communicating with others
• Self-concept and leadership success – strategies for improving self-concept
• Delivering clear, concise messages