: Mercury Training Center
: Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802

Management & Leadership Courses

Strategic Planning Using the Balanced Scorecard


Introduction:

The Balanced Scorecard puts strategy at the heart of your organization, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.

Targeted Groups:

  • Executives
  • Managers with responsibility for creating or managing a balanced scorecard
  • Financial Officers and controllers
  • Process Managers
  • Strategic Planning Managers

Course Objectives:

At the end of this course the participants will be able to:

  • Translate vision and strategy into practical action and improved organizational performance
  • Understand how to use the Balanced Scorecard to drive improved performance
  • Design and build a Balanced Scorecard
  • Align the organization around commons goals
  • Understand how to monitor and manage strategic performance
  • Drive operational performance improvement in line with the strategy
  • Communicate and manage change
  • Monitor and drive performance improvement
  • Understand how to rollout a Balanced scorecard across an organization
  • Create a personal action plan to drive performance improvement within their organization

Targeted Competencies:

  • Balance scorecard
  • Performance management
  • Change management
  • Communication skills

Course Content:

Unit 1: A Tool for Managing Strategic Performance:

  • Introduction to the Balanced Scorecard
  • Benefits of the Balanced Scorecard
  • Linking Mission and Vision to operations
  • Application and uses of the Balanced Scorecard
  • The Financial, Customer, Process perspectives in detail
  • Overview of the Balanced Scorecard creation process
  • Strategy maps and Strategic Themes
  • Strategic Measures and Strategic Targets

Unit 2: Developing a Balanced Scorecard:

  • Create a strategy-centric organization
  • The Learning & Growth perspective in detail
  • Define strategy, identify strategic themes and build strategic linkages
  • Engage the leadership team
  • Importance of data collection, interviews, and focus groups
  • Strategic documentation
  • Work with the Case Study
  • Strategic objectives and strategic themes

Unit 3: Monitoring Strategic Performance:

  • Purpose of strategic measures and their relationship with KPIs
  • Lead and lag measures
  • Develop appropriate measures using the Strategy Map
  • Examples of measures for each of the four perspectives
  • How to implement the Balanced Scorecard
  • Lag and lead measures
  • Determine measures and targets
  • Map strategic initiatives

Unit 4: Implementing A Balanced Scorecard:

  • Set appropriate stretch targets for each objective
  • The Strategic Management System and performance management
  • Map strategic initiatives for HR
  • Plan for implementation
  • Bring about successful change
  • Communicate the Balanced Scorecard
  • Develop appropriate targets using the Strategy Map and Measures
  • Cascade the Balanced Scorecard across the organization
  • Strategy Review Meetings

Unit 5: Pulling It All Together:

  • How to make it work in your organization
  • Create an outline project plan
  • Identify key roles and key players
  • Case study activities
  • Top Tips for success
  • Create a personal plan of action


Spain (Barcelona)
6/12/2021 - 10/12/2021
Euro 4500
Turkey (Istanbul)
26/12/2021 - 30/12/2021
Euro 3000
UK (London)
27/12/2021 - 31/12/2021
Euro 4500
Jordan (Amman)
2/1/2022 - 6/1/2022
Euro 2500
Manama (Bahrain)
13/2/2022 - 17/2/2022
Euro 2500
Spain (madrid)
14/2/2022 - 18/2/2022
Euro 4500
Turkey (Istanbul)
20/2/2022 - 24/2/2022
Euro 3000
Kuwait (Kuwait)
27/2/2022 - 3/3/2022
Euro 2500
Egypt (Cairo)
6/3/2022 - 10/3/2022
Euro 2500
Switzerland (Geneva)
7/3/2022 - 11/3/2022
Euro 4500
Spain (Barcelona)
7/3/2022 - 11/3/2022
Euro 4500
UAE (Dubai)
27/3/2022 - 31/3/2022
Euro 3700
Malaysia (Kuala Lumpur)
3/4/2022 - 7/4/2022
Euro 3500
Online
3/4/2022 - 7/4/2022
Euro 1250
UK (London)
4/4/2022 - 8/4/2022
Euro 4500
Spain (Marbella)
4/4/2022 - 8/4/2022
Euro 4500
Egypt (Sharm El-Sheikh)
10/4/2022 - 14/4/2022
Euro 2500
France (Paris)
18/4/2022 - 22/4/2022
Euro 4500
Online
22/5/2022 - 26/5/2022
Euro 1250
Germany (Munich)
30/5/2022 - 3/6/2022
Euro 4500
Greece (Athens)
30/5/2022 - 3/6/2022
Euro 4500
UAE (Dubai)
5/6/2022 - 9/6/2022
Euro 3700
Italy (Rome)
6/6/2022 - 10/6/2022
Euro 4500
Egypt (Cairo)
12/6/2022 - 16/6/2022
Euro 2500
Turkey (Istanbul)
12/6/2022 - 16/6/2022
Euro 3000
Oman(Muscat)
26/6/2022 - 30/6/2022
Euro 2500
Netherlands (Amsterdam)
4/7/2022 - 8/7/2022
Euro 4500
Egypt (Cairo)
10/7/2022 - 14/7/2022
Euro 2500
UK (London)
11/7/2022 - 15/7/2022
Euro 4500
USA (Boston)
11/7/2022 - 15/7/2022
Euro 5000
Jordan (Amman)
17/7/2022 - 21/7/2022
Euro 2500
Manama (Bahrain)
24/7/2022 - 28/7/2022
Euro 2500
France (Paris)
1/8/2022 - 5/8/2022
Euro 4500
Spain (Barcelona)
1/8/2022 - 5/8/2022
Euro 4500
Spain (madrid)
1/8/2022 - 5/8/2022
Euro 4500
Malaysia (Kuala Lumpur)
7/8/2022 - 11/8/2022
Euro 3500
Singapore (Singapore)
15/8/2022 - 19/8/2022
Euro 4500
Egypt (Sharm El-Sheikh)
21/8/2022 - 25/8/2022
Euro 2500
Morocco (Casablanca)
29/8/2022 - 2/9/2022
Euro 2500
UAE (Dubai)
4/9/2022 - 8/9/2022
Euro 3700
Italy (Rome)
5/9/2022 - 9/9/2022
Euro 4500
Turkey (Istanbul)
11/9/2022 - 15/9/2022
Euro 3000
Netherlands (Amsterdam)
12/9/2022 - 16/9/2022
Euro 4500
Online
18/9/2022 - 22/9/2022
Euro 1250
UK (London)
19/9/2022 - 23/9/2022
Euro 4500
Malaysia (Kuala Lumpur)
9/10/2022 - 13/10/2022
Euro 3500
Canada (Toronto)
24/10/2022 - 28/10/2022
Euro 5000
Egypt (Cairo)
13/11/2022 - 17/11/2022
Euro 2500
Ukraine (Kyiv)
14/11/2022 - 18/11/2022
Euro 3500
Online
20/11/2022 - 24/11/2022
Euro 1250
Turkey (Istanbul)
27/11/2022 - 1/12/2022
Euro 3000
Spain (Barcelona)
28/11/2022 - 2/12/2022
Euro 4500