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Management & Leadership Courses

Strategic Planning Using the Balanced Scorecard

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Introduction:

The Balanced Scorecard puts strategy at the heart of your organization, allowing you to focus 100% of your employees’ effort on the achievement of company objectives. It provides a powerful framework for the rapid and effective implementation of strategy, delivering breakthrough performance improvement.

Targeted Groups:

  • Executives
  • Managers with responsibility for creating or managing a balanced scorecard
  • Financial Officers and controllers
  • Process Managers
  • Strategic Planning Managers

Course Objectives:

At the end of this course the participants will be able to:

  • Translate vision and strategy into practical action and improved organizational performance
  • Understand how to use the Balanced Scorecard to drive improved performance
  • Design and build a Balanced Scorecard
  • Align the organization around commons goals
  • Understand how to monitor and manage strategic performance
  • Drive operational performance improvement in line with the strategy
  • Communicate and manage change
  • Monitor and drive performance improvement
  • Understand how to rollout a Balanced scorecard across an organization
  • Create a personal action plan to drive performance improvement within their organization

Targeted Competencies:

  • Balance scorecard
  • Performance management
  • Change management
  • Communication skills

Course Content:

Unit 1: A Tool for Managing Strategic Performance:

  • Introduction to the Balanced Scorecard
  • Benefits of the Balanced Scorecard
  • Linking Mission and Vision to operations
  • Application and uses of the Balanced Scorecard
  • The Financial, Customer, Process perspectives in detail
  • Overview of the Balanced Scorecard creation process
  • Strategy maps and Strategic Themes
  • Strategic Measures and Strategic Targets

Unit 2: Developing a Balanced Scorecard:

  • Create a strategy-centric organization
  • The Learning & Growth perspective in detail
  • Define strategy, identify strategic themes and build strategic linkages
  • Engage the leadership team
  • Importance of data collection, interviews, and focus groups
  • Strategic documentation
  • Work with the Case Study
  • Strategic objectives and strategic themes

Unit 3: Monitoring Strategic Performance:

  • Purpose of strategic measures and their relationship with KPIs
  • Lead and lag measures
  • Develop appropriate measures using the Strategy Map
  • Examples of measures for each of the four perspectives
  • How to implement the Balanced Scorecard
  • Lag and lead measures
  • Determine measures and targets
  • Map strategic initiatives

Unit 4: Implementing A Balanced Scorecard:

  • Set appropriate stretch targets for each objective
  • The Strategic Management System and performance management
  • Map strategic initiatives for HR
  • Plan for implementation
  • Bring about successful change
  • Communicate the Balanced Scorecard
  • Develop appropriate targets using the Strategy Map and Measures
  • Cascade the Balanced Scorecard across the organization
  • Strategy Review Meetings

Unit 5: Pulling It All Together:

  • How to make it work in your organization
  • Create an outline project plan
  • Identify key roles and key players
  • Case study activities
  • Top Tips for success
  • Create a personal plan of action

UAE (Dubai)
26/9/2021 - 30/9/2021
Euro 2500
UAE (Dubai)
18/4/2021 - 22/4/2021
Euro 2500
UAE (Dubai)
7/11/2021 - 11/11/2021
Euro 2500
Egypt (Cairo)
31/10/2021 - 4/11/2021
Euro 2500
Egypt (Cairo)
13/6/2021 - 17/6/2021
Euro 2500
Morocco (Casablanca)
22/8/2021 - 26/8/2021
Euro 2500
Jordan (Amman)
5/12/2021 - 9/12/2021
Euro 2500
UK (London)
19/4/2021 - 23/4/2021
Euro 4500
UK (London)
27/12/2021 - 31/12/2021
Euro 4500
UK (London)
28/6/2021 - 2/7/2021
Euro 4500
Egypt (Sharm El-Sheikh)
18/7/2021 - 22/7/2021
Euro 2500
Malaysia (Kuala Lumpur)
22/8/2021 - 26/8/2021
Euro 3500
Malaysia (Kuala Lumpur)
5/9/2021 - 9/9/2021
Euro 3500
Turkey (Istanbul)
29/8/2021 - 2/9/2021
Euro 3000
Turkey (Istanbul)
26/12/2021 - 30/12/2021
Euro 3000
Turkey (Istanbul)
2/5/2021 - 6/5/2021
Euro 3000
France (Paris)
8/3/2021 - 12/3/2021
Euro 4500
France (Paris)
29/11/2021 - 3/12/2021
Euro 4500
Switzerland (Geneva)
23/8/2021 - 27/8/2021
Euro 4500
Spain (Barcelona)
10/5/2021 - 14/5/2021
Euro 4500
Spain (Barcelona)
12/4/2021 - 16/4/2021
Euro 4500
Spain (Barcelona)
6/12/2021 - 10/12/2021
Euro 4500
Italy (Rome)
18/10/2021 - 22/10/2021
Euro 4500
Italy (Rome)
14/6/2021 - 18/6/2021
Euro 4500
Manama (Bahrain)
22/8/2021 - 26/8/2021
Euro 2500
Manama (Bahrain)
27/6/2021 - 1/7/2021
Euro 2500
Oman(Muscat)
29/8/2021 - 2/9/2021
Euro 2500
Spain (madrid)
14/6/2021 - 18/6/2021
Euro 4500
Spain (madrid)
1/11/2021 - 5/11/2021
Euro 4500
Singapore (Singapore)
4/10/2021 - 8/10/2021
Euro 4500
USA (Boston)
29/11/2021 - 3/12/2021
Euro 5000
Netherlands (Amsterdam)
12/7/2021 - 16/7/2021
Euro 4500
Netherlands (Amsterdam)
1/3/2021 - 5/3/2021
Euro 4500
Germany (Munich)
5/7/2021 - 9/7/2021
Euro 4500
Online
12/12/2021 - 16/12/2021
Euro 1250
Online
28/3/2021 - 1/4/2021
Euro 1250
Online
10/10/2021 - 14/10/2021
Euro 1250
Online
9/5/2021 - 13/5/2021
Euro 1250

training@mercury-training.com / Istanbul-Turkey: +905380708736 / London-UK: +447481360546 / Amman-Jordan: +962785666966

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