Coaching, Counselling & Mentoring: Practical Tools for Effective Leadership & Talent Development

Introduction:

We often hear record-breaking athletes say; I owe it to my coach; That’s because however talented they are, athletes need a coach to improve their performance and competitiveness. Likewise, Companies and Organisations need to create a culture where coaching and feedback occur as a routine part of each day. Towards this strategic end.

This innovative and motivating course, explains a structured approach to coaching which is effective whether a professional is working with a recruit or seeking improvement from an experienced player.

Being less of a boss and more of a coach is fundamental to modern management.

Urging people to do better won’t work unless they know how to do it better.

Good coaching builds trust and a collaborative climate between professionals and teams.

Targeted Groups:

• Managers
• Supervisors
• Team leaders
• HR staff

Course Objectives:

At the end of this course the participants will be able to:

• Understand that coaching and equipping, is one of the most important acts of leadership.
• Recognize that to get things done cost-effectively they must ‘grow’ people to their full potential.
• Offer useful coaching or suggestions on how to improve.
• Help others grow and develop (e.g., creates and monitors development plans; identifies training and developmental).
• Provide constructive feedback (specific, timely, accurate).
• Demonstrate an understanding of staff’s specific strengths and development needs, helps identify developmental priorities.
• Provide support and encouragement to others when they make mistakes or take developmental risks.
• Influence themselves and others to create productive behaviors that lead to optimal personal impact.
• Optimize their organization personal productivity and personal enjoyment.
• Promote enhanced job productivity, job satisfaction and pride
• Decide actions to apply the learning to their workplace
• Equip others with peak performance skills and develop pro-action plans

Targeted Competencies:

• Leadership skills
• Coaching
• Mentoring
• Prioritizing
• Time management

Course Content:

Unit 1: Strategic Equipping For Leadership:

• Changing Manager’s roles
• What is real Leadership?
• How to equip Leaders for excellence
• The pursuit of excellence
• Developing key management competencies to create excellence
• 12 Ways to Develop your Staff potential and talent
• The Manager as a Change agent
• The need for peak performance
• Activators, Behaviours and consequences
• Benefits for the organization, manager and performer

Unit 2: The Manager as a Coach and Mentor:

• What is coaching?
• Why is coaching so important?
• Making the transition from Manager to Coach
• Qualities and attributes of a good Coach
• Develop the Coaching Model
• What does coaching achieve?
• Deciding When and How to coach
• Select the appropriate coaching style
• Arranging a coaching session
• Use the “GROW” model
• Measuring and observing performance
• How to appraise a person’s performance
• The link with feedback motivation

Unit 3: The Coaching / Motivation Process and Skills:

• Influencing the readiness to change
• The importance of handling change
• Gaining a persons commitment to change
• Raising their effectiveness through questioning
• Motivation as a lever
• Setting action-orientated performance goals
• End goals, performance goals and process goals
• Working your goal setting strategy
• Developing efficient Time management
• Learn to prioritize your time
• The importance of essential Listening skills
• Developing the cycle for continuous improvement

Unit 4: Putting Coaching & Counselling to Work:

• Understanding the performers agenda
• Coaching the subconscious mind
• Knowing what improvements to aim for
• Exploring barriers to progress
• Replacement principle
• Coaching the right performance attitude
• Making appropriate attitude adjustments
• Knowing what empowering improvement to aim for
• Leading by example
• Develop appreciation within and without
• The coach’s role as a facilitator

Unit 5: Coaching for Decisive Action:

• Adopting the approach, process, and skills as a way of life
• Self-coaching to fit your aims and objectives – personal discipline
• Improving your ability to make decisions
• Ten steps to vital decision making
• Choosing Pro-Active leadership
• Understand the Circle of control
• How to be pro-active in your relationships
• How to apply Persistence Performance
• Using the learned skills to apply at every level
• Ten essential qualities of a successful Corporate Executive