The Management & Leadership Development Programme

Introduction:

A management position requires the holder to perform many roles simultaneously: strategist, team-builder, innovator, decision-maker, mentor, and leader. Success at a management level involves integrating the requirements of these roles with confidence and assurance. This uniquely designed course offers existing Supervisors, Team Leaders & professionals, and those being prepared for promotion to a senior level, the opportunity to develop the awareness, understanding, knowledge, and skills which will enable them to maximize their performance and success in today’s fast-changing and demanding business environment.

Targeted Groups:

• Managers
• Supervisors
• Team leaders
• Employees who being prepared for promotion to a managerial or supervisory role

Course Objectives:

At the end of this course the participants will be able to:

• Understand their leadership strengths and weaknesses
• Gain an honest and accurate awareness of their self
• Monitor and adapt their emotions and behaviors for their benefit and that of their Team & Department
• Have a positive influence on the emotions and motivation of others
• Create an atmosphere that fosters emotional intelligence
• Adaptability in dealing with different personalities
• Understand and apply the psychology of leadership
• Study the design of visionary strategic plans
• Consider how to translate strategic plans into action plans
• Examine a model for organizational self-assessment
• Provide insights into strategic planning problems to avoid
• Develop a vision for their area of responsibility
• Highlight examples of strategic success and failure
• Understand the nature of the organizational life cycle
• Provide insights into productive contingency planning
• Improve teamwork and teambuilding skills through greater emotional intelligence
• Enhance cooperation through better relationship building skills
• Develop a emotionally intelligence work environment
• Learn how to cultivate emotional intelligence competencies
• Manage their emotions & emotions of others
• Understand the different personality styles
• Focus on the challenges and opportunities of the future

Targeted Competencies:

• Leadership skills
• Team management
• Strategic planning
• Emotional Intelligence
• Communication skills

Course Content:

Unit 1: Introduction to Emotional Intelligence:

• Understanding emotional intelligence & its components
• Significance of EQ to effective leadership
• Importance of perception
• Attitudes & behavior of leaders
• Consequences of low EQ to personal effectiveness
• Removing emotional blind spots

Unit 2: Psychology of Leadership:

• Theories of leadership
• Importance of self-concept
• Understanding personality styles
• Optimizing our personality strengths
• Adaptability in dealing with different personalities
• Task versus relationship-oriented leadership

Unit 3: Apply Psychology in Leading in an Emotionally Intelligent Way:

• Enhancing self-awareness
• Empathy: Increase your level of social awareness
• Delegating tasks and responsibilities
• Influencing and inspiring people
• Identifying personality disorders
• Managing difficult behavior & poor performance

Unit 4: Building an Emotionally Intelligent Team-based on Psychological Principles:

• Importance of EQ to team effectiveness
• Motivating a high-performance team
• Building unified teams
• EQ for building trusting relationships
• Conflict resolution for promoting consensus & collaboration
• Increase the EQ of your teams & entire organization

Unit 5: Communication for Successful Leadership:

• Giving & receiving feedback
• Psychology of persuasion
• Creating an inspiring vision
• Solving people problems at work
• Non-alienation for high EQ leadership
• Developing leadership integrity

Unit 6: The Strategic Planning Process:

• Achieving competitive advantage by developing flexibility
• Intelligence gathering for SWOT analysis
• Formulating strategy and managing change
• Mission statement, preparing for the future
• Market analysis and contingency planning
• Transforming the organization; strategy implementation and monitoring

Unit 7: Assessing The Current State of The Organization:

• Leadership and strategic planning with customer and market focus
• Measurement, analysis and knowledge management
• Human resources and process management for business results

Unit 8: Avoiding The Pitfalls of Strategic Planning:

• Lack of vision, captured by the past or lured into complacency by success
• Inability to evaluate fresh ideas, denying the truth and thinking inside the box
• Strategic drift

Unit 9: Personal Strategic Planning:

• Personal goal setting, creating a personal strategic plan
• Developing inspiration and gathering support
• Overcoming adversity by leveraging your skills and building on success