Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802

Mastering Human Resources Management Courses and HR Certifications

Skills For Women at Work


Increasingly, it is being recognized that the trend towards equal opportunities for women is giving women the chance to take more responsibility and make more contributions to the success of their organization.

However, in many cases, there is a need to develop the skills and confidence necessary to maximize potential as individuals and as employees. This course is designed to do just that - to equip women with the skills, knowledge, and confidence to succeed in what has traditionally been a male-dominated society.

The course will involve experiencing personal development and practicing the new skills using ten competencies which are the key to success in a position of responsibility.

Targeted Groups:

  • Head of Departments
  • Managers
  • Human Resources
  • People who are interested to get new knowledge

Course Objectives:

At the end of this course the participants will be able to:

  • Get to know their self better
  • Improve their effectiveness
  • Improve their ability to influence others
  • Improve their assertiveness and self-confidence
  • Improve their business awareness

Targeted Competencies:

  • Leadership
  • Impact & Influence
  • Thinking And Problem Solving
  • Customer Awareness
  • Interpersonal Skills and Assertive Communication
  • Initiative and Pro-activity
  • Emotional Intelligence and Self-Management
  • Results Focus

Course Content:

Unit 1: The Changing Role of Women at Work:

  • Getting to know each other
  • Setting the context – changing the world of work for women
  • Role Models – successful women at work
  • Overcoming stereotypes and glass ceilings
  • Leadership Skills for Women
  • Explore values, attitudes, and beliefs about women as leaders
  • Knowing and accepting yourself as a leader
  • Making things happen from anywhere in the organization
  • Understanding and clarifying purpose, vision and mission
  • External and internal customer service

Unit 2: Taking Control of your Life:

  • The secret to working smarter rather than harder
  • To do or not to do - how to use a priority matrix
  • Achieving results through others
  • Making a long term plan to create the best office in the company!
  • How to ‘get it together’ when you feel scattered and pulled in all directions
  • De-cluttering and organizing your life
  • Life balance for women
  • Mind Mapping for planning, problem-solving and creative thinking
  • Right brain/left brain theory
  • Finding the balance of masculine logical brain and feminine intuitive brain

Unit 3: Self-Esteem for Peak Performance:

  • Where does self-esteem come from and why we lose it?
  • The relationship between self-esteem, self-respect, self-confidence and self-motivation
  • Determining your comfort zone - self-image/self-talk/goals
  • Overcoming the ABC (anger/blame/complain) of self-esteem killers
  • Building and sustaining high self-esteem
  • The ABC of self-transformation (awareness/beliefs/commitment)
  • How to free yourself from fear
  • The law of cause and effect - the principle of creating positive outcomes
  • How to make and keep commitments to your self
  • Finding greater meaning and purpose in your work
  • Ten steps to Peak Performance (Linking self-esteem to effectiveness at work)
  • Image and Self-projection for today’s professional woman

Unit 4: Vital Communication Skills:

  • Networking – making conversation and connections
  • Representing your organization in the public arena
  • Political Savvy – the unwritten power skills for professional women
  • Assertive Communication
  • Understanding and using body language
  • The most effective way to say no
  • Communicating with Confidence
  • Understanding gender differences
  • Overcome biases and discomfort associated with exercising power
  • Understanding different personality types and how to deal with them

Unit 5: Self-Empowerment and Self-Management:

  • Understanding the main causes of stress for women
  • How to build self-confidence and strength the ability to respond to difficult situations
  • How to relax and refresh the mind and body
  • The signs, symptoms, causes, and triggers to stress
  • Why stress is a powerful messenger
  • How to break the vicious cycle of stressful thinking
  • The essential skills of emotional intelligence
  • Using emotional intelligence at work
  • Transforming fear and negativity and reactive-ness
  • Becoming a more proactive, responsible and self-aware person

Mastering Human Resources Management Courses and HR Certifications
Skills For Women at Work (HR1098)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.

Istanbul Office (Turkey) +905395991206

London (UK) +447481362802

Amman (Jordan) +962785666966