Introduction:
Managing an office has become an increasingly sophisticated and complex job. The increased demand for speed and accuracy, knowledge of new technology, and an increasingly diverse workforce bring challenges and opportunities for growth.
This dynamic and in-depth office management skills course explores more advanced skills to help an office manager work more confidently, creatively, and effectively.
By incorporating office management workshop methods and office skills training courses, office management and administration skills course participants will be equipped with the necessary tools to enhance productivity and improve administration in an office.
Targeted Groups:
- Office Managers
- Team Leaders
- Administrators
- Supervisors
- Secretaries
- Support Staff
- PA’s
Course Objectives:
At the end of this administrative management training, participants will be able to:
- Prioritize their daily responsibilities to achieve maximum output.
- Streamline their work practices and office environment.
- Communicate effectively and assertively at all levels.
- Understand their selves and others, thereby improving interactions and relationships.
- Use techniques to help them think creatively, solve problems, plan, and make decisions.
- Improve their communication skills to enhance their relationships.
- Develop their interpersonal skills.
- Manage their thoughts and feelings and improve self-confidence.
- Learn how to be assertive and, therefore, more effective in the workplace.
Targeted Competencies:
- Time Management – prioritizing and productivity.
- Setting up paperwork systems that work.
- Planning, decision-making, and problem-solving skills.
- Communication skills.
- Self Management – including stress management and emotional intelligence.
Course Content:
Unit 1: Taking Control of Your Work Life
- Understanding and clarifying purpose, vision, and mission.
- The secret to working smarter rather than harder.
- Controlling, prioritizing, and organizing your work.
- Streamlining your office systems.
- Getting your paperwork under control.
- Making your office user-friendly and efficient.
Unit 2: Essential Administrative Skills:
This unit encompasses essential administration skills courses and admin skills training tailored to improve workplace efficiency and managerial capabilities. Participants will learn:
- Harnessing the power of the mind – through Mind Mapping Techniques.
- Managing larger projects to meet deadlines.
- Planning skills – using a Gannt chart to chart work progress.
- Problem-solving techniques.
- Decision-Making tools.
- Managing meetings effectively.
Unit 3: Vital Communication Skills:
Communication is vital in office management training. This unit of the admin skills course focuses on:
- Different styles of communication.
- Learning to be more assertive.
- Win-win conflict resolution.
- Understanding and using body language.
- Understanding gender differences in communication.
- Understanding different personality types and how to deal with them.
Unit 4: Developing as a Professional:
Training for office managers also means developing personal skills that reflect professionalism:
- Listening skills – seeking to understand before being understood.
- Creating a professional image.
- Leadership skills.
- How do you make presentations with confidence and power?
- Learn the essentials of planning a presentation.
- Best practices for delivering positive feedback.
Unit 5: Self-Empowerment and Self-Management:
This section of the office management courses focuses on enhancing the objective of office management:
- Understanding the leading causes of stress.
- The signs, symptoms, causes, and triggers of stress.
- The essential skills of emotional intelligence.
- Using emotional intelligence at work.
- Transforming fear and negativity and reactive-ness.
- Becoming a more proactive, responsible, and self-aware person.
- Continuing Professional Development - where to go from here?
Dubai (UAE)
14 - 18 Jun 2026
4600 Euro
Sharm El-Sheikh (Egypt)
21 - 25 Jun 2026
4500 Euro
Casablanca (Morocco)
22 - 26 Jun 2026
4500 Euro
Cairo (Egypt)
05 - 09 Jul 2026
3500 Euro
Kuala Lumpur (Malaysia)
05 - 09 Jul 2026
4600 Euro
Istanbul (Turkey)
05 - 09 Jul 2026
4900 Euro
Barcelona (Spain)
06 - 10 Jul 2026
5600 Euro
Madrid (Spain)
06 - 10 Jul 2026
5600 Euro
Amman (Jordan)
12 - 16 Jul 2026
3300 Euro
Sharm El-Sheikh (Egypt)
26 - 30 Jul 2026
4500 Euro
Kuala Lumpur (Malaysia)
26 - 30 Jul 2026
4600 Euro
Amsterdam (Netherlands)
27 - 31 Jul 2026
5600 Euro
Cairo (Egypt)
09 - 13 Aug 2026
3500 Euro
Amman (Jordan)
16 - 20 Aug 2026
3300 Euro
Munich (Germany)
17 - 21 Aug 2026
5600 Euro
Vienna (Austria)
17 - 21 Aug 2026
5900 Euro
Manama (Bahrain)
23 - 27 Aug 2026
4900 Euro
Online
23 - 27 Aug 2026
1900 Euro
London (UK)
31 Aug - 04 Sep 2026
5800 Euro
Kuala Lumpur (Malaysia)
06 - 10 Sep 2026
4600 Euro
Istanbul (Turkey)
06 - 10 Sep 2026
4900 Euro
Online
13 - 17 Sep 2026
1900 Euro
Dubai (UAE)
20 - 24 Sep 2026
4600 Euro
Cairo (Egypt)
27 Sep - 01 Oct 2026
3500 Euro
Manama (Bahrain)
27 Sep - 01 Oct 2026
4900 Euro
Kuala Lumpur (Malaysia)
04 - 08 Oct 2026
4600 Euro
Online
04 - 08 Oct 2026
1900 Euro
Casablanca (Morocco)
12 - 16 Oct 2026
4500 Euro
Rome (Italy)
12 - 16 Oct 2026
6200 Euro
Madrid (Spain)
12 - 16 Oct 2026
5600 Euro
Milan (Italy)
12 - 16 Oct 2026
6200 Euro
London (UK)
19 - 23 Oct 2026
5800 Euro
Rome (Italy)
19 - 23 Oct 2026
6200 Euro
Amsterdam (Netherlands)
19 - 23 Oct 2026
5600 Euro
Istanbul (Turkey)
01 - 05 Nov 2026
4900 Euro
Brussels (Belgium)
02 - 06 Nov 2026
5600 Euro
Istanbul (Turkey)
08 - 12 Nov 2026
4900 Euro
Barcelona (Spain)
09 - 13 Nov 2026
5600 Euro
Paris (France)
30 Nov - 04 Dec 2026
5900 Euro
London (UK)
07 - 11 Dec 2026
5800 Euro
Geneva (Switzerland)
07 - 11 Dec 2026
6500 Euro
Dubai (UAE)
13 - 17 Dec 2026
4600 Euro
Rome (Italy)
14 - 18 Dec 2026
6200 Euro
Dubai (UAE)
20 - 24 Dec 2026
4600 Euro
Amman (Jordan)
20 - 24 Dec 2026
3300 Euro
Dubai (UAE)
27 - 31 Dec 2026
4600 Euro
Barcelona (Spain)
28 Dec 2026 - 01 Jan 2027
5600 Euro
Cairo (Egypt)
03 - 07 Jan 2027
3500 Euro
Cairo (Egypt)
10 - 14 Jan 2027
3500 Euro
Kuala Lumpur (Malaysia)
10 - 14 Jan 2027
4600 Euro
Barcelona (Spain)
11 - 15 Jan 2027
5600 Euro
Madrid (Spain)
11 - 15 Jan 2027
5600 Euro
Vienna (Austria)
18 - 22 Jan 2027
5900 Euro
Istanbul (Turkey)
24 - 28 Jan 2027
4900 Euro
London (UK)
01 - 05 Feb 2027
5800 Euro
Vienna (Austria)
08 - 12 Feb 2027
5900 Euro
Dubai (UAE)
14 - 18 Feb 2027
4600 Euro
Istanbul (Turkey)
21 - 25 Feb 2027
4900 Euro
Manama (Bahrain)
21 - 25 Feb 2027
4900 Euro
Barcelona (Spain)
22 - 26 Feb 2027
5600 Euro
Manama (Bahrain)
28 Feb - 04 Mar 2027
4900 Euro
Dubai (UAE)
07 - 11 Mar 2027
4600 Euro
Online
07 - 11 Mar 2027
1900 Euro
Madrid (Spain)
08 - 12 Mar 2027
5600 Euro
Lisbon (Portugal)
15 - 19 Mar 2027
5600 Euro
Dubai (UAE)
21 - 25 Mar 2027
4600 Euro
Amman (Jordan)
21 - 25 Mar 2027
3300 Euro
Lisbon (Portugal)
22 - 26 Mar 2027
5600 Euro
Sharm El-Sheikh (Egypt)
11 - 15 Apr 2027
4500 Euro
Kuala Lumpur (Malaysia)
11 - 15 Apr 2027
4600 Euro
Paris (France)
12 - 16 Apr 2027
5900 Euro
Amsterdam (Netherlands)
12 - 16 Apr 2027
5600 Euro
Paris (France)
19 - 23 Apr 2027
5900 Euro
Amsterdam (Netherlands)
19 - 23 Apr 2027
5600 Euro
London (UK)
26 - 30 Apr 2027
5800 Euro
Geneva (Switzerland)
26 - 30 Apr 2027
6500 Euro
Dubai (UAE)
02 - 06 May 2027
4600 Euro
Cairo (Egypt)
02 - 06 May 2027
3500 Euro
London (UK)
03 - 07 May 2027
5800 Euro
Munich (Germany)
03 - 07 May 2027
5600 Euro
