Management & Leadership Training Courses


Mastering Supervisory Skills Development Training Course

Introduction

Mastering supervisory skills is an exciting and interactive training program designed to help experienced and second-level supervisors take stock of their roles and develop the skills and approach they need to perform efficiently in the modern business environment.

This robust supervisory skills development course blends practical tools with insightful techniques for leadership and management.

Enhancing Supervisory Skills for Effective Leadership

Within this supervisory leadership course, a dedicated module focuses on enhancing supervisory skills, aiming to improve the capabilities of supervisors in providing strong leadership.

Participants in the supervisory skills course will learn about best practices in supervisory management and ways to apply them to foster a collaborative and productive work environment. Improving these skills is critical to success and can be indispensable for any supervisory management course outline.

Targeted Groups

  • Supervisors.
  • Team leaders.
  • Employees who have the potential to be promoted to a supervisory position.
  • Persons who want to gain supervisory skills to improve their career.

Course Objectives

At the end of this supervisory skills course, participants will be able to:

  • Extend their understanding of the supervisor’s role and the processes of managing up, down, and across the organization.
  • Develop a strategy for enhancing the effectiveness of their teams.
  • Develop a plan to support and develop the performance of each member of their staff.
  • Implement changes and ensure continuous improvement.
  • Review their working practices and managerial style.

Targeted Competencies

  • Leadership skills
  • Communication skills
  • Managing performance
  • Time management
  • Delegation skills

Course Content

Unit 1: The Supervisors Role and Competences

  • Action planning.
  • Roles and responsibilities of the supervisor.
  • The competency concept - measuring actual behaviors against the model.
  • Understanding organizational culture.
  • Developing a network of relationships and influence.

Unit 2: Delegation and Management Style

  • Delegation skills and empowerment.
  • Management style – ‘situational’ & ‘differential’ leadership models.
  • Group dynamics and team formation.
  • Conflict and conformity in group situations.
  • Problem-solving and decision-making.
  • Managing team meetings.

Unit 3: Communication Skills

  • Improving communications and relationships.
  • Dimensions of staff performance.
  • Practical motivation.
  • Appraisal - case studies in performance management.
  • Coaching and developing staff - the skills of on-the-job training.

Unit 4: Managing Performance & Relationships

  • Assertiveness.
  • People problems and problem people.
  • Constructive criticism - giving and receiving.
  • Discipline.
  • Fundamental principles for time management.
  • Managing time with other people in mind.
  • Planning and priority setting.
  • Interruptions and accessibility.
  • Understanding stress and managing stressed staff.

Unit 5: Managing Change and Continuous Improvement

  • Concept of continuous improvement.
  • Improving systems and processes.
  • Engaging and enthusing the team.
  • Creative thinking techniques.
  • Implementing change.
  • Influencing skills - making a case and managing the ‘politics.’
  • Action planning.

Dubai (UAE)
07 - 11 Jul 2024
3900 Euro
Cairo (Egypt)
07 - 11 Jul 2024
3000 Euro
Online
07 - 11 Jul 2024
1500 Euro
Sharm El-Sheikh (Egypt)
14 - 18 Jul 2024
3500 Euro
Paris (France)
15 - 19 Jul 2024
4900 Euro
Munich (Germany)
22 - 26 Jul 2024
4900 Euro
Manama (Bahrain)
28 Jul - 01 Aug 2024
3900 Euro
Lisbon (Portugal)
29 Jul - 02 Aug 2024
4900 Euro
London (UK)
12 - 16 Aug 2024
5200 Euro
Barcelona (Spain)
12 - 16 Aug 2024
4900 Euro
Rome (Italy)
12 - 16 Aug 2024
4900 Euro
Geneva (Switzerland)
19 - 23 Aug 2024
5500 Euro
Brussels (Belgium)
02 - 06 Sep 2024
4500 Euro
Barcelona (Spain)
02 - 06 Sep 2024
4900 Euro
Online
15 - 19 Sep 2024
1500 Euro
Istanbul (Turkey)
06 - 10 Oct 2024
4200 Euro
Dubai (UAE)
13 - 17 Oct 2024
3900 Euro
Madrid (Spain)
14 - 18 Oct 2024
4900 Euro
Amsterdam (Netherlands)
18 - 22 Nov 2024
4900 Euro
Kuala Lumpur (Malaysia)
24 - 28 Nov 2024
3900 Euro
Amman (Jordan)
24 - 28 Nov 2024
2900 Euro
Cairo (Egypt)
24 - 28 Nov 2024
3000 Euro
London (UK)
09 - 13 Dec 2024
5200 Euro
Amsterdam (Netherlands)
30 Dec 2024 - 03 Jan 2025
4900 Euro
Boston (USA)
30 Dec 2024 - 03 Jan 2025
5500 Euro
Casablanca (Morocco)
30 Dec 2024 - 03 Jan 2025
3000 Euro
Vienna (Austria)
06 - 10 Jan 2025
4900 Euro
Sharm El-Sheikh (Egypt)
12 - 16 Jan 2025
3500 Euro
Kuala Lumpur (Malaysia)
26 - 30 Jan 2025
3900 Euro
Dubai (UAE)
23 - 27 Feb 2025
3900 Euro
Online
23 - 20 Mar 2025
1500 Euro
Milan (Italy)
31 Mar - 20 Apr 2025
4900 Euro
Madrid (Spain)
07 - 20 Apr 2025
4900 Euro
Cairo (Egypt)
13 - 20 Apr 2025
3000 Euro
Paris (France)
14 - 20 Apr 2025
4900 Euro
London (UK)
14 - 20 Apr 2025
5200 Euro
Istanbul (Turkey)
20 - 20 Apr 2025
4200 Euro
Barcelona (Spain)
21 - 20 Apr 2025
4900 Euro
Manama (Bahrain)
04 - 20 May 2025
3900 Euro
Kuala Lumpur (Malaysia)
18 - 20 May 2025
3900 Euro

Management & Leadership Training Courses
Mastering Supervisory Skills Development Training Course (ML)

 

Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.