Introduction
Mastering supervisory skills is an exciting and interactive training program designed to help experienced and second-level supervisors take stock of their roles and develop the skills and approach they need to perform efficiently in the modern business environment.
This robust supervisory skills development course blends practical tools with insightful techniques for leadership and management.
Enhancing Supervisory Skills for Effective Leadership
Within this supervisory leadership course, a dedicated module focuses on enhancing supervisory skills, aiming to improve the capabilities of supervisors in providing strong leadership.
Participants in the supervisory skills course will learn about best practices in supervisory management and ways to apply them to foster a collaborative and productive work environment. Improving these skills is critical to success and can be indispensable for any supervisory management course outline.
Targeted Groups
- Supervisors.
- Team leaders.
- Employees who have the potential to be promoted to a supervisory position.
- Persons who want to gain supervisory skills to improve their career.
Course Objectives
At the end of this supervisory skills course, participants will be able to:
- Extend their understanding of the supervisor’s role and the processes of managing up, down, and across the organization.
- Develop a strategy for enhancing the effectiveness of their teams.
- Develop a plan to support and develop the performance of each member of their staff.
- Implement changes and ensure continuous improvement.
- Review their working practices and managerial style.
Targeted Competencies
- Leadership skills
- Communication skills
- Managing performance
- Time management
- Delegation skills
Course Content
Unit 1: The Supervisors Role and Competences
- Action planning.
- Roles and responsibilities of the supervisor.
- The competency concept - measuring actual behaviors against the model.
- Understanding organizational culture.
- Developing a network of relationships and influence.
Unit 2: Delegation and Management Style
- Delegation skills and empowerment.
- Management style – ‘situational’ & ‘differential’ leadership models.
- Group dynamics and team formation.
- Conflict and conformity in group situations.
- Problem-solving and decision-making.
- Managing team meetings.
Unit 3: Communication Skills
- Improving communications and relationships.
- Dimensions of staff performance.
- Practical motivation.
- Appraisal - case studies in performance management.
- Coaching and developing staff - the skills of on-the-job training.
Unit 4: Managing Performance & Relationships
- Assertiveness.
- People problems and problem people.
- Constructive criticism - giving and receiving.
- Discipline.
- Fundamental principles for time management.
- Managing time with other people in mind.
- Planning and priority setting.
- Interruptions and accessibility.
- Understanding stress and managing stressed staff.
Unit 5: Managing Change and Continuous Improvement
- Concept of continuous improvement.
- Improving systems and processes.
- Engaging and enthusing the team.
- Creative thinking techniques.
- Implementing change.
- Influencing skills - making a case and managing the ‘politics.’
- Action planning.
London (UK)
25 - 29 May 2026
5800 Euro
Istanbul (Turkey)
07 - 11 Jun 2026
4900 Euro
Paris (France)
15 - 19 Jun 2026
5900 Euro
Vienna (Austria)
22 - 26 Jun 2026
5900 Euro
Amman (Jordan)
28 Jun - 02 Jul 2026
3300 Euro
Rome (Italy)
29 Jun - 03 Jul 2026
6200 Euro
Dubai (UAE)
05 - 09 Jul 2026
4600 Euro
Cairo (Egypt)
05 - 09 Jul 2026
3500 Euro
Online
05 - 09 Jul 2026
1900 Euro
Madrid (Spain)
06 - 10 Jul 2026
5600 Euro
Sharm El-Sheikh (Egypt)
12 - 16 Jul 2026
4500 Euro
Paris (France)
13 - 17 Jul 2026
5900 Euro
Kuala Lumpur (Malaysia)
19 - 23 Jul 2026
4600 Euro
Munich (Germany)
20 - 24 Jul 2026
5600 Euro
Milan (Italy)
20 - 24 Jul 2026
6200 Euro
Manama (Bahrain)
26 - 30 Jul 2026
4900 Euro
Lisbon (Portugal)
27 - 31 Jul 2026
5600 Euro
London (UK)
10 - 14 Aug 2026
5800 Euro
Barcelona (Spain)
10 - 14 Aug 2026
5600 Euro
Rome (Italy)
10 - 14 Aug 2026
6200 Euro
Kuala Lumpur (Malaysia)
16 - 20 Aug 2026
4600 Euro
Geneva (Switzerland)
17 - 21 Aug 2026
6500 Euro
Vienna (Austria)
17 - 21 Aug 2026
5900 Euro
Cairo (Egypt)
23 - 27 Aug 2026
3500 Euro
Amman (Jordan)
23 - 27 Aug 2026
3300 Euro
Rome (Italy)
24 - 28 Aug 2026
6200 Euro
Barcelona (Spain)
31 Aug - 04 Sep 2026
5600 Euro
Amsterdam (Netherlands)
31 Aug - 04 Sep 2026
5600 Euro
Brussels (Belgium)
31 Aug - 04 Sep 2026
5600 Euro
Online
06 - 10 Sep 2026
1900 Euro
Manama (Bahrain)
13 - 17 Sep 2026
4900 Euro
Online
13 - 17 Sep 2026
1900 Euro
Sharm El-Sheikh (Egypt)
20 - 24 Sep 2026
4500 Euro
Lisbon (Portugal)
21 - 25 Sep 2026
5600 Euro
Dubai (UAE)
27 Sep - 01 Oct 2026
4600 Euro
Istanbul (Turkey)
04 - 08 Oct 2026
4900 Euro
London (UK)
05 - 09 Oct 2026
5800 Euro
Dubai (UAE)
11 - 15 Oct 2026
4600 Euro
Barcelona (Spain)
12 - 16 Oct 2026
5600 Euro
Madrid (Spain)
12 - 16 Oct 2026
5600 Euro
Paris (France)
19 - 23 Oct 2026
5900 Euro
Istanbul (Turkey)
25 - 29 Oct 2026
4900 Euro
Amsterdam (Netherlands)
16 - 20 Nov 2026
5600 Euro
Dubai (UAE)
22 - 26 Nov 2026
4600 Euro
Cairo (Egypt)
22 - 26 Nov 2026
3500 Euro
Amman (Jordan)
22 - 26 Nov 2026
3300 Euro
Kuala Lumpur (Malaysia)
22 - 26 Nov 2026
4600 Euro
Istanbul (Turkey)
22 - 26 Nov 2026
4900 Euro
Geneva (Switzerland)
23 - 27 Nov 2026
6500 Euro
Online
29 Nov - 03 Dec 2026
1900 Euro
London (UK)
07 - 11 Dec 2026
5800 Euro
Casablanca (Morocco)
28 Dec 2026 - 01 Jan 2027
4500 Euro
Boston (USA)
28 Dec 2026 - 01 Jan 2027
7500 Euro
Amsterdam (Netherlands)
28 Dec 2026 - 01 Jan 2027
5600 Euro
Kuala Lumpur (Malaysia)
03 - 07 Jan 2027
4600 Euro
Amsterdam (Netherlands)
04 - 08 Jan 2027
5600 Euro
Vienna (Austria)
04 - 08 Jan 2027
5900 Euro
Sharm El-Sheikh (Egypt)
10 - 14 Jan 2027
4500 Euro
Amman (Jordan)
17 - 21 Jan 2027
3300 Euro
Sharm El-Sheikh (Egypt)
17 - 21 Jan 2027
4500 Euro
Casablanca (Morocco)
18 - 22 Jan 2027
4500 Euro
Cairo (Egypt)
24 - 28 Jan 2027
3500 Euro
Kuala Lumpur (Malaysia)
24 - 28 Jan 2027
4600 Euro
London (UK)
15 - 19 Feb 2027
5800 Euro
Dubai (UAE)
21 - 25 Feb 2027
4600 Euro
Manama (Bahrain)
28 Feb - 04 Mar 2027
4900 Euro
Rome (Italy)
01 - 05 Mar 2027
6200 Euro
Barcelona (Spain)
08 - 12 Mar 2027
5600 Euro
Madrid (Spain)
08 - 12 Mar 2027
5600 Euro
Online
21 - 25 Mar 2027
1900 Euro
Milan (Italy)
29 Mar - 02 Apr 2027
6200 Euro
Online
04 - 08 Apr 2027
1900 Euro
Madrid (Spain)
05 - 09 Apr 2027
5600 Euro
Munich (Germany)
05 - 09 Apr 2027
5600 Euro
Dubai (UAE)
11 - 15 Apr 2027
4600 Euro
Cairo (Egypt)
11 - 15 Apr 2027
3500 Euro
Istanbul (Turkey)
11 - 15 Apr 2027
4900 Euro
London (UK)
12 - 16 Apr 2027
5800 Euro
Paris (France)
12 - 16 Apr 2027
5900 Euro
Vienna (Austria)
12 - 16 Apr 2027
5900 Euro
