The Complete Course on Management (Certified Manager)

Introduction:

In a fast-paced ever-changing world the demands on a manager are steadily increasing. To be effective a manager must possess a wide array of skills that can be used to carry out his responsibilities and accomplish the organization’s goals.

Successful managers realize that they must constantly sharpen their skills and add to the competencies they already possess. To sit still and be content means running the risk of becoming out-of-date.

Targeted Groups:

Business leaders expected to develop and supervise employees and others through implementing managerial criteria
Makers of decisive decisions within the organization that affect productivity and the bottom line
Employees needing to accelerate growth and achieve critical business success

Course Objectives:

At the end of this course the participants will be able to:

Sharpen their present management skills
Insight into the process of further developing their managerial skills
Examine the principles of self-management, leadership, and team management
Develop new managerial skills and techniques by recognizing key factors in self-management
Develop new managerial skills and techniques by recognizing key factors in self-management
Understand how to develop a strategic corporate response for effective business initiatives
Identify management best practices and principles that lead to productivity
Understand the process of performance improvement
Consider how to manage the implementation of change
Learn how to deal with workplace conflict while understanding the influence of style diversity
Determine the basis of effective team performance
Examine creative techniques for effective problem solving

Targeted Competencies:

Management skills
Self-Management
Overcoming limitations
Change Management
Influencing and Performance assessment
Teambuilding and Motivation
Creative problem solving

Course Content:

Unit 1: The Foundation of Management:

Understanding what courage is
Having the courage to know yourself
Choosing the right management style
Putting yourself on the line-taking responsibility
Overcoming limiting thoughts and behaviors
Having the courage to turn your ideas into action

Unit 2: Dealing with Workplace Conflict:

Defining organizational conflict
Understanding the causes of conflict
The Thomas-Kilman Conflict Mode Instrument
Dealing with different learning styles
Managing conflict effectively
Obtaining the benefits of productive disagreement

Unit 3: Managing Organisational Improvement:

Focusing on continuous improvement
Malcolm Baldrige assessment criteria
The role of organizational culture
Overcoming resistance to change
Coping with risk and risk avoidance
Measuring the success of improvement efforts

Unit 4: Leading Motivated Teams:

Characteristics of effective teams
Characteristics of ineffective teams
Managing the factors affecting team performance
Supporting team development
Understanding team member styles
Enhancing team member competencies

Unit 5: Effective Problem Solving:

Balancing analytical and creative thinking
Effective use of mind mapping
Capturing the power of brainstorming
Breaking the ten mental locks
The four roles of the problem-solving process
Treating problems as challenges

Management & Leadership Courses

The Complete Course on Management (Certified Manager)

Introduction:

Targeted Groups:

Course Objectives:

Targeted Competencies:

Course Content:

Unit 1: The Foundation of Management:

Unit 2: Dealing with Workplace Conflict:

Unit 3: Managing Organisational Improvement:

Unit 4: Leading Motivated Teams:

Unit 5: Effective Problem Solving:

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