Excellent communication is essential for the creation of a highly effective and productive organization and workforces. In the 21st century we have more effective ways of communicating than in the past, yet good quality interpersonal communication is on the decline. The art of building rapport with people is essential for developing trust, openness, and meaningful relationships.
This course investigates tried and trusted management processes, procedures, and methodology used by many blue-chip companies to build productive and cohesive units whilst establishing strong working relationships with people at all levels. In this training course, you will explore behavior, communication, and leadership styles.
At the end of this course the participants will be able to:
