Istanbul-Turkey: +905395991206 - Amman-Jordan: +962785666966 - London (UK): +447481362802

Management & Leadership Training Courses

Leading with Confidence: Managing and Building Confidence through Communications


If you look at the most successful people within any business, you will see that they all have a high level of self-confidence, The capacity to be strong, assertive and confident is a key skill that is needed by anybody who wishes to raise their profile and move to higher levels within the business.

It is a proven fact that your level of personal self-confidence will impact greatly on your business success, this course is designed for all people who wish to boost up their confidence and assertiveness so that they can lead people more efficiently.

The higher you move up the organization the more important it is to be seen as strong and confident and assertive, this course is a crash course in building these key skills so that you progress upwards within the organization.

Targeted Groups:

  • Managers
  • Supervisors
  • Team leaders
  • Human Recourses staff
  • Also, the course is suitable for all the employees among all levels.

Course Objectives:

At the end of this course the participants will be able to:

  • Speak to groups in a way that will inspire and motivate them
  • Put their message across assertively in business meetings
  • Get people to buy into their ideas
  • Win around doubter’s and people who disagree
  • Say NO when needed
  • Speak with passion and confidence
  • Spread confidence and credibility to those they work with
  • See a dramatic increase in their level of self-confidence

Targeted Competencies:

  • Leadership as a strong leader
  • Building a greater level of self-confidence
  • Building a credible business image
  • Communication skills
  • Selling ideas
  • Body language skills

Course Content:

Unit 1: Creating a Confident and Credible Image:

  • What does it mean to be strong, confident, assertive
  • Where does self-confidence come from
  • The comfort zone and its impact on business success
  • Dismissing the fear of speaking in public
  • Self-perception and its impact on confidence
  • How being confident can help you raise your profile
  • Body language and its impact on the credibility
  • Dress and grooming (everything matters)

Unit 2: Confident Communication to Groups:

  • How to run efficient and effective meetings
  • How to prepare for and structure a business presentation
  • How to get over the nerves of giving a business presentation
  • Effective questioning skills
  • Dealing with questions from senior leaders
  • How to sell yourself and your organization and your ideas
  • Building rapport in business presentations

Unit 3: Confident Communicating to Get Results:

  • The power of using stories to get messages across
  • Using analogies effectively
  • Using evidence to win people over to your way of thinking
  • Increasing your power and charisma
  • When to be strong and when to play weak
  • Inclusive/exclusive language and its effect on people

Unit 4: Communicating Passion:

  • The importance of passion
  • Developing courage and confidence in conflict situations
  • Beating your comfort zone and taking more risks
  • How not to be afraid of speaking strongly in meetings and presentations
  • Using our full range of communication
  • Powerful closes that move people to action
  • Become a magnetic personality

Unit 5: Enhancing your Profile Within the Business:

  • How to conduct yourself to senior people
  • How to sell change to people who don’t want to change
  • How to sell unpopular policies to team
  • How to make yourself memorable
  • Be a radiator, not a drain
  • The speaking challenge

Management & Leadership Training Courses
Leading with Confidence: Managing and Building Confidence through Communications (ML1034)


Mercury dynamic schedule is constantly reviewed and updated to ensure that every category is being addressed at least once a month, if not once every week. Please check the training courses listed below and if you do not find the subject you are interested in, email us or give us a call and we will do our best to assist.

Istanbul Office (Turkey) +905395991206

London (UK) +447481362802

Amman (Jordan) +962785666966