Management & Leadership Seminars

The Complete Course on Facilities Management

The Course:

Facilities like buildings, utility plants, power & water distribution networks, production plants, parking lots and landscaping become more and more flexible, complex and expensive. That is why Facilities Management is big business nowadays. It is one of the largest budget expenses and therefore one of the major sources of cost savings. However not at all costs, because facilities are a major asset too.

This course shows you how to apply the Best Practices to organize and manage a facilities department as a successful “business within a business”. The goal is to operate and maintain the facilities in an effective and efficient way, in order to integrate function, people and place. The course is about finding the right balance between asset performance (functionality, availability, reliability, safety) and costs, about the right balance between operating and maintaining the facilities in-house or contracting it out.

The Goals

Provide best practices, tools and a practical approach for taking facilities management to a higher level:

  • Understand the basic elements of facilities management
  • Assess the current state of the delegates’ facilities management process
  • Learn what best practices are available and best suitable for implementation in the delegates’ organization
  • Recognize the need of a proper operational & maintenance control center
  • Understand how to draw up a (preventive) maintenance concept, based on risk
  • Develop strategies to decide when and what to contract out
  • Understand the different contract types and how to apply them
  • To learn how to monitor performance and results
  • To understand how a benchmark study can help in improving the process
  • To be able to share experience and knowledge with others

The Process:

The course will be conducted along workshop principles with formal lectures, case studies, group discussion and interactive practical exercises. There will be many opportunities for discussion and sharing experiences.

The Benefits:

  • Gives you a proper knowledge of the basic principles of facilities management
  • Learn how to apply best practices
  • Understand how to operate and maintain your facilities as a "business within a business"
  • Learn from the experience of other delegates and the trainer
  • Adds personal value and competencies
  • Helps you in planning and developing a future career

The Results:

  • Provide knowledge to understand and implement basis elements and best practices of facilities management
  • Allow professionals who are responsible for facilities management to run the facilities management departments as "a business within the business"
  • Assess the current state of your facilities management process
  • Accomplish an outsourcing strategy which helps you in realizing better results
  • Provide instruments to improve the performance of facilities in both short as well as long term
  • Develop skills for employees which will raise their capability, skill and morale

The Core Competencies:

  • Strategic planning
  • Assessing the current state
  • Risk based maintenance strategy
  • Work planning & control
  • Outsourcing considerations
  • Contract types & contracting cycle
  • Monitoring performance and results by using key performance indicators
  • Benchmarking

The Programme Content

An Overview of Facilities Management :

  • The Facilities Management process
  • Facilities Management as "a business within a business"
  • Facilities planning
  • Facilities realization
  • Facilities operations & maintenance
  • Individual assessment - the current state of your facilities management process

The Basic Elements of Facilities Management:

  • Strategic & annual planning
  • Design, build, maintain cycle
  • Operations & Services
  • Work planning & control
  • Maintenance & repair
  • Information management

Preventive Maintenance & Maintenance Strategy:

  • Understanding risk
  • Risk Based Maintenance - the methodology
  • Seven steps in developing an effective and risk-based maintenance strategy
  • Defining maintenance tasks
  • Case study
  • Typical inspection & maintenance tasks for utilities

Outsourcing and Contracting:

  • What to outsource and what not
  • Choosing the right contractor
  • How to manage this
  • Contract types
  • The contracting cycle
  • Service level agreements

Performance Monitoring & Benchmarking:

  • Continuous improvement
  • Target setting as a starting point
  • Monitoring performance: develop and use Key Performance Indicators
  • The Facilities Management Balanced Scorecard
  • Benchmarking: how to set up a benchmark study
  • Wrap-up

UAE (Dubai)

From 3/5/2020 To 7/5/2020 Price: 2500 Euro
From 19/7/2020 To 23/7/2020 Price: 2500 Euro
From 27/12/2020 To 31/12/2020 Price: 2500 Euro

Egypt (Cairo)

From 23/8/2020 To 27/8/2020 Price: 2500 Euro
From 1/11/2020 To 5/11/2020 Price: 2500 Euro

Morocco (Casablanca)

From 14/6/2020 To 18/6/2020 Price: 2500 Euro

Jordan (Amman)

From 19/4/2020 To 23/4/2020 Price: 2500 Euro
From 23/8/2020 To 27/8/2020 Price: 2500 Euro

UK (London)

From 27/7/2020 To 31/7/2020 Price: 4500 Euro
From 7/12/2020 To 11/12/2020 Price: 4500 Euro

Egypt (Sharm El-Sheikh)

From 20/9/2020 To 24/9/2020 Price: 2500 Euro

Malaysia (Kuala Lumpur)

From 14/6/2020 To 18/6/2020 Price: 3500 Euro
From 20/12/2020 To 24/12/2020 Price: 3500 Euro

Turkey (Istanbul)

From 5/7/2020 To 9/7/2020 Price: 3000 Euro
From 26/7/2020 To 30/7/2020 Price: 3000 Euro
From 1/11/2020 To 5/11/2020 Price: 3000 Euro

France (Paris)

From 22/6/2020 To 26/6/2020 Price: 4500 Euro
From 31/8/2020 To 4/9/2020 Price: 4500 Euro

Switzerland (Geneva)

From 7/12/2020 To 11/12/2020 Price: 4500 Euro

Spain (Barcelona)

From 20/7/2020 To 24/7/2020 Price: 4500 Euro
From 12/10/2020 To 16/10/2020 Price: 4500 Euro

Italy (Rome)

From 21/12/2020 To 25/12/2020 Price: 4500 Euro

Manama (Bahrain)

From 13/12/2020 To 17/12/2020 Price: 2500 Euro

Spain (madrid)

From 9/11/2020 To 13/11/2020 Price: 4500 Euro

Singapore (Singapore)

From 20/7/2020 To 24/7/2020 Price: 4500 Euro

USA (Boston)

From 7/6/2020 To 11/6/2020 Price: 5000 Euro

Netherlands (Amsterdam)

From 1/6/2020 To 5/6/2020 Price: 4500 Euro
From 2/11/2020 To 6/11/2020 Price: 4500 Euro

Canada (Toronto)

From 20/4/2020 To 24/4/2020 Price: 5000 Euro

Germany (Munich)

From 12/10/2020 To 16/10/2020 Price: 4500 Euro

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